Audiobooks Reviews

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67 Reviews

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V Vanessa K.
64 days ago

Life-changing Customer Service Experience with Audiobooks.com!

From the moment I reached out to audiobooks.com, I was blown away by their pretty good customer service. It may seem like a simple statement, but let me tell you, it made all the difference in the world for me. In comparison to their competitors, their customer service truly stands out. I had an issue that needed to be resolved, and I was amazed when they not only responded promptly but also solved everything within 10 minutes. The efficiency and effectiveness of their support team left me thoroughly impressed. It's not often that you come across such dedicated and capable customer service representatives, and I feel incredibly grateful for the positive impact they had on my experience with audiobooks.com. In a world where customer service can often feel like an afterthought, audiobooks.com has set a new standard for excellence. They have gained my trust and loyalty, and I can't recommend them enough to anyone looking for a reliable and customer-centric audiobook service. Thank you, audiobooks.com, for the life-changing customer service experience!
V Vanessa K.
64 days ago

Exceptional Customer Service Experience at Audiobooks.com

I recently had the pleasure of experiencing exceptional customer service at audiobooks.com, and I am delighted to share my positive experience. Unlike other platforms, audiobooks.com truly sets the bar high when it comes to customer service. I encountered an issue, and to my amazement, it was promptly resolved within 10 minutes. The efficiency and responsiveness of their support team left a lasting impression on me. While other companies struggle to meet customer needs in a timely manner, audiobooks.com exceeded my expectations. Their dedication to providing top-notch service is truly commendable. I highly recommend audiobooks.com to anyone in search of not only a vast collection of audiobooks but also a team that genuinely cares about their customers. My experience with their customer service has solidified my loyalty as a satisfied customer. Thank you, audiobooks.com, for your outstanding support!
V Vanessa K.
64 days ago

Unmatched Customer Care: A Beacon of Reliability

From the moment I reached out to audiobooks.com, I knew I was in good hands. The customer service I received was not just pretty good – it was exceptional. In an industry where satisfactory assistance is often hard to come by, audiobooks.com stood out with their swift and effective solutions. I had an issue that needed attention, and to my surprise, it was resolved within a mere 10 minutes. This level of efficiency coupled with genuine care for their customers is a rare find in today’s world. I felt truly valued and heard throughout the entire interaction. In a market teeming with competitors, audiobooks.com's customer service sets them apart as an exemplar of reliability and dedication. I can confidently say that my experience with their team has not only secured my loyalty but also garnered my heartfelt recommendation to anyone in search of a service that truly puts their customers first. Thank you, audiobooks.com, for setting the bar high and exceeding expectations.
B brian
84 days ago

Unmatched Content, But Disappointing Promises

When I first signed up for audiobooks.com, I was excited about the promised free introductory offer. However, I was disappointed when I couldn't find it, even after trying to log in with a new account. Suspended for 3 months, I also never received the email promised before the next charge. It's a shame that such a fantastic content platform could be let down by seemingly misleading promotions. I hope they address these issues because the actual content is unmatched.
B Bilal
141 days ago

I believe you can make your app more…

As a loyal user of your app for the past year, I felt compelled to share my experience with others. Your app has been a game-changer for me, helping me stay organized and productive in both my personal and professional life. The dynamic nature of your app has truly impressed me, especially with features like task management and goal tracking. However, I couldn't help but think about how much more engaging the overall experience could be with the addition of illustrative tools. Incorporating relevant tables and graphs within the interface would not only elevate the visual appeal but also enhance the analytical aspect of the app. Imagine being able to visualize progress and trends at a glance – it would add a whole new dimension to the user experience. Furthermore, I agree with the sentiment about audio. While the audio feature is undoubtedly valuable, there's potential to make it more interactive and engaging. As someone who relies on audio content for learning and motivation, I believe that incorporating interactive elements could keep users more attentive and immersed in the material. Perhaps interactive transcripts or periodic prompts for engagement could prevent the listener from feeling passive or disengaged. I am genuinely excited about the prospect of these enhancements, as I believe they would take an already exceptional app to new heights. I have no doubt that the thoughtful integration of these features would not only retain existing users but also attract a wider audience who values both functionality and engagement in their apps. Thank you for providing a platform that has truly made a positive difference in my life. I anticipate the possibility of an even more enriching user experience in the future. Sincerely,
M Melissa
156 days ago

Unbeatable Support Makes All the Difference

From the moment I encountered audiobooks.com, I was met with unparalleled customer service. When I encountered a hurdle signing up for the free trial, the in-app advisor went above and beyond to assist me, displaying exceptional patience and expertise. Their dedication and thoroughness in resolving the issue left a lasting impression. While I have yet to fully utilize my credits due to the platform's unique layout, the unwavering support I received assures me that I'm in good hands.
M Melissa
156 days ago

Life-Saver Support: A Stellar Experience at Audiobooks.com

I cannot praise the customer service at Audiobooks.com enough. While signing up for the free trial, I encountered multiple issues, but the support adviser I chatted with in the app went above and beyond to assist me. Their thorough and patient approach truly saved the day. Despite a minor delay in their response, once they got back to me, the problem was swiftly resolved. As for the platform itself, I have yet to use any of my credits as the layout differs from what I'm accustomed to with Audible. Nevertheless, I am optimistic that with time, I will find my groove and make the most of this service. The exceptional customer support I received has already made a lasting impression, and I am looking forward to exploring all that Audiobooks.com has to offer. Kudos to the team for their brilliant quality service!
M Melissa
156 days ago

Exemplary Service That Resolved My Issue

Sharing my experience with audiobooks.com is a must! While initially struggling to sign up for the free trial, the assistance I received from their advisor through the in-app chat was exceptional. Though there was a delay in getting back to me, the thoroughness in resolving my issue was truly commendable. While I haven't utilized any credits yet due to differences in layout compared to audible, I am hopeful that this platform will cater to my needs. Thank you, audiobooks.com, for your brilliant quality customer service!
T Tony Romero
157 days ago

Life-Changing Experience with Audiobooks.com

As a busy professional, finding time to read was always a challenge for me. That's why I was thrilled to discover Audiobooks.com. Their vast library and user-friendly platform seemed like the solution I had been searching for. However, upon signing up, I encountered some difficulties with accessing the content I expected. Despite these initial hiccups, the customer service team at Audiobooks.com went above and beyond to address my concerns. They not only resolved the issue swiftly but also took the time to guide me through the features of the platform, ensuring that I could make the most of my membership. The moment I listened to "Brett Bayers", I was hooked. The captivating narration brought the story to life in a way that surpassed my expectations. It was not just a book; it was an immersive experience that accompanied me during commutes, workouts, and relaxation time. Thanks to Audiobooks.com, my love for literature has been reignited, and I have effortlessly consumed more books than I ever thought possible. The convenience and quality of their service have truly been a game-changer for me. In conclusion, I am sincerely grateful for the support I received and the enriching content provided by Audiobooks.com. It has redefined my reading habits and enriched my life in more ways than I can express. Here's to many more captivating listens! Thank you, Audiobooks.com, for this life-changing experience.
T Tony Romero
157 days ago

Life-Changing Experience with Audiobooks.com

Before stumbling upon Audiobooks.com, I was a bit apprehensive about diving into the world of audiobooks. However, once I signed up for their trial membership, my perspective completely shifted. The convenience of listening to captivating stories while on-the-go was truly a game-changer for me. The vast selection of titles available inspired me to explore genres I never thought I would enjoy. Although my initial experience encountered a slight hiccup with the misunderstanding about the number of books included, the customer service team promptly resolved the issue, showcasing their dedication to customer satisfaction. Their swift response and willingness to assist left me impressed and reassured me of their commitment to excellence. Thanks to Audiobooks.com, my daily commute has been transformed into a peaceful and enriching journey. I am now an avid audiobook enthusiast, eagerly looking forward to my next listen. I wholeheartedly recommend Audiobooks.com to anyone looking to broaden their literary horizons and infuse their day with literary magic. Thank you, Audiobooks.com, for this life-changing experience. - Tony Romero
T Tony Romero
157 days ago

Unlocking the World of Stories With Ease

Embarking on my audiobook journey with audiobooks.com has been a transformative experience. The platform's vast library promised endless adventures, but I was initially overwhelmed by the interface. However, with a bit of exploration and guidance from their responsive support team, I quickly found my way around. The magic truly unfolded when I delved into my first audiobook, only to realize the immersive escape it offered from reality. Each chapter felt like a new beginning, a fresh chance to explore uncharted territories of imagination. Despite a slight hiccup with the initial book allocation, the team swiftly addressed my concern, showcasing their dedication to customer satisfaction. As I navigated through genres, from gripping thrillers to heartwarming memoirs, audiobooks.com became my haven, where stories came alive through skilled narrators, enriching my everyday routines with moments of sheer delight. The convenience of accessing my favorite titles on-the-go made mundane activities like commuting or exercising infinitely more captivating. With each download, I found myself drawn deeper into the enchanting realm of literature, my love for storytelling reignited in ways I never thought possible. In the end, what seemed like a daunting challenge evolved into a rewarding experience that not only broadened my literary horizons but also offered solace during turbulent times. To Tony Romero and all those navigating the initial hurdles, I urge you to persist, for beyond the perceived difficulties lies a treasure trove of enchanting narratives waiting to be explored. Thank you, audiobooks.com, for bridging the gap between me and the spellbinding world of stories.
K km
161 days ago

No notification between end of trial and getting charged…

I went to cancel my account, but it stopped me with a prompt saying that I could recieve a notification before my free trial was up, to let me know when my account was going to be changed. Well, I had not finished the one book I started during the trial period, so I figured it would give me a few more days to finish it. Well I never got a notification telling me my free trail was up. Just a heads up, keep track of when your account is going to get charged!
S Scott
163 days ago

I was looking for a good way to listen…

Finding the perfect bedtime routine can be a challenge, but I am so grateful to have stumbled upon this company's audiobook service. As someone who loves to wind down with a good book before sleep, I was thrilled to discover a solution that exceeded my expectations. The sleep timer feature has been a game-changer. Now, I can listen to captivating narrators without the worry of leaving my phone on all night. It has brought me a sense of peace and relaxation that has truly enhanced my bedtime routine. Furthermore, the narrators are not only clear but also soothing, effectively lulling me to sleep. Their voices have become an essential part of my nightly wind-down, and I cannot thank this company enough for providing such a valuable service. Overall, I can confidently say that this company has revolutionized my bedtime experience, and I wholeheartedly recommend it to anyone in search of a peaceful and enriching way to enjoy audiobooks. Thank you for making my evenings so much more enjoyable.
S Scott
163 days ago

Discovering Tranquility: How Audiobooks.com Transformed My Bedtime Routine

As a fervent seeker of literary escapes, I yearned for a soothing avenue to immerse myself in books before drifting off to dreamland. Enter audiobooks.com, a beacon of solace and delight. With their ingenious sleep timer feature, my evenings have been elevated to a realm of untroubled serenity. No longer do I grapple with the concern of leaving my phone on through the night. Instead, I surrender to the mellifluous cadence of the narrators, whose lucid articulation gently lulls me into peaceful repose. This transformative experience has redefined my bedtime routine, infusing it with a tranquil ambiance that rejuvenates my spirit. Thank you, audiobooks.com, for this remarkable gift.
S Scott
163 days ago

Discovering Tranquility: My Journey with Audiobooks.com

When the hustle and bustle of the day finally fades, I seek solace in the world of stories. Late nights were once filled with restlessness until I stumbled upon Audiobooks.com. From the moment I hit play, I knew I had found my sanctuary. The ingenious sleep timer became my nightly companion, easing my mind as I drifted off to dreamland without a care. The narrators' soothing voices guided me through each tale, their clarity wrapping me in a cocoon of comfort, gently lulling me into a peaceful slumber. Audiobooks.com, you not only met but exceeded my expectations. Your platform doesn't just offer stories; it offers serenity, a refuge from the chaos of the day. Thank you for being the tranquil oasis I never knew I needed.

Introduction

Audiobooks are an excellent way to experience literature on the go. They offer the opportunity to multitask and listen to your favorite stories while cooking or commuting. One of the leading names in the industry is Audiobooks.com. Founded in 2011, the company has an extensive catalog of audiobooks and is available on a variety of platforms, including iOS, Android, and web.

Pros and Cons

Pros:
  • One of the largest audiobook libraries
  • Simple to navigate and user-friendly application interface
  • The audiobooks.com application is available on a variety of platforms and integrated with many voice platforms, including Alexa, Google Assistant, and Siri
  • Unlimited access to exclusive podcasts and audiobooks with the Premium Plus plan
Cons:
  • The Premium Plus plan is relatively expensive compared to other audiobook subscription services
  • The application does not have a sleep timer feature

User Experience

The audiobooks.com application interface is easy to use and has a clean design. It allows users to browse their library, explore new releases, and access their wishlist. The user interface is customizable, enabling users to adjust the narration speed and add notes to the audiobook.

Pricing and Value for Money

The company offers a free 30-day trial period for new subscribers, and its monthly subscription fee is $14.95 per month after the free trial. The Premium Plus plan costs $20 per month, providing access to exclusive content and unlimited access to audiobooks. Compared to other similar services, audiobooks.com pricing is relatively high.

Alternatives

Audible and Scribd are two competitors of audiobooks.com. Audible is one of the most popular audiobook providers, while Scribd provides audiobooks, eBooks, newspapers, and magazines.

Customer Service

Audiobooks.com's customer service is available through email, phone, and live chat. According to customer reviews, the company is prompt to respond and provides helpful solutions to customer inquiries.

Product Quality and Selection

Audiobooks.com has an extensive collection of audiobooks, including bestsellers, new releases, and classics. The company provides audiobooks from various genres, such as fiction, non-fiction, biography, and self-help. The company also offers exclusive audiobooks and podcasts to its Premium Plus subscribers.

Website Usability

The website is user-friendly and easy to navigate. It allows users to manage their account, browse their library, and search for audiobooks. The website also provides users with a review section, making it easier to make informed decisions before purchasing audiobooks.

Returns and Exchanges

Audiobooks.com offers a full refund for audio titles that are not meeting the user's expectations for up to 14 days after the purchase. Subscribers can exchange audiobooks up to seven days after purchase. However, they need to pay the difference in price if the new audio title costs more.

Promotions and Discounts

Audiobooks.com offers promotional discounts from time to time, such as $10 off the subscription fee. Promotions have varying validity periods and are available to both new and existing customers.

Reputation

The company has a good reputation among audiobook lovers. It has numerous positive reviews for its extensive library, user-friendly interface, and customer service.

Payment Options

The audiobooks.com application accepts payment via credit card or PayPal. The company's monthly subscription fee can be paid using these payment methods.

Loyalty Programs

Audiobooks.com does not have a specific loyalty program. However, they provide incentives through promotional discounts from time to time.

Customer Reviews

Customer reviews of the company are mostly positive. They praise the company for their vast library of audiobooks, user-friendly interface, and excellent customer service. Negative reviews are relatively minimal, often related to the application's technical issues.

Community Involvement

The company does not have a specific community involvement program, but they offer a section on their website, showcasing their audiobook recommendations and providing a platform for audiobook lovers.

Shipping and Costs

Shipping and costs are not applicable for audiobooks.com as being an audiobook streaming service; all the content is delivered online.

Conclusion

Audiobooks.com offers an extensive selection of audiobooks and podcasts, user-friendly interface, and excellent customer service. However, their pricing is higher than their competitors, and their sleep timer feature is missing. Overall, audiobooks.com is a great audiobook provider for users looking for a vast library and high-quality content.