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20% users rated Poor
22% users rated Average
22% users rated Very Good
11% users rated Excellent
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Jan
Exceptional Service and Quality at AV.com
Let me start by saying that AV.com exceeded all my expectations! I recently purchased a refurbished atmos speaker from their website, and I was truly amazed by its pristine condition. The speaker looked and performed as if it were brand new, showcasing the impeccable quality of their products. Not only was I impressed by the product itself, but I was also thoroughly satisfied with the exceptional service provided by AV.com. From the seamless ordering process to the timely delivery, every aspect of my shopping experience was flawless. As a happy customer, I can confidently say that I will definitely be a returning customer at AV.com. Their commitment to quality, coupled with their top-notch service, has earned my trust and loyalty. A big thumbs up to AV.com for setting the bar high in the world of audiovisual equipment! M
Mr Porter
Transforming My Home Entertainment Experience!
Sharing my experience with audiovisualonline.co.uk fills me with joy. The seamless order procedure truly stood out for me. Navigating through their website was a breeze, and I found the perfect audiovisual equipment for my home entertainment setup. What truly sealed the deal for me was the five-year guarantee that came with my purchase. This not only gave me peace of mind but also showcased the confidence the company has in their products. Thanks to audiovisualonline.co.uk, my living room is now transformed into a cinematic paradise. From hassle-free ordering to exceptional product quality, I couldn't be happier with my purchase. If you're looking to elevate your entertainment experience, look no further! M
Mr A Simpson
Exceeded Expectations: Exceptional Value and Lightning-Fast Delivery!
Embarking on my quest for the perfect audiovisual experience led me to audiovisualonline.co.uk, where I discovered a treasure trove of options. To my delight, not only were the prices competitive but the delivery was surprisingly swift. However, my joy was momentarily overshadowed when the couriers neglected to follow protocol, leaving my valuable £3500 purchase unattended on my doorstep without so much as a notification. Despite this negligible hiccup, the overall experience was extremely satisfying. The efficiency in processing my order and the prompt delivery truly exceeded my expectations. As I eagerly unwrapped my new acquisition, I was floored by its quality and performance, reaffirming my belief that the investment was well worth it. Furthermore, while navigating through the checkout process, I had chosen to make my purchase through Top Cashback, anticipating a seamless integration of rewards. Regrettably, I found myself having to take the extra step of initiating a claim for the cashback, as the automatic reward system seemed to have missed its mark. Nonetheless, these minor setbacks were overshadowed by the superior value and expeditious delivery offered by audiovisualonline.co.uk. My home entertainment setup has been elevated to new heights, thanks to their top-notch products and exceptional service. I eagerly await future purchases, confident that I am in capable hands. E
Emma
Melodic Marvel: A Sound Investment!
Pristine audio quality caressed my senses as I unwrapped my Audio Pro C3 from audiovisualonline.co.uk. The swift delivery left me beaming, and the cost was a delightful surprise, making this purchase a steal! This majestic speaker stands tall, exuding elegance and aural prowess. Its versatility astounded me – offering not just Bluetooth, but also Wi-Fi and aux connectivity options. Who knew one could fall in love with a speaker? AV.com has won me over – can't wait to explore more of their treasures! D
David Fitzharris
Exceptional Service and Unbeatable Prices at AudioVisualOnline
I recently indulged in a Denon DP400 turntable from audiovisualonline.co.uk, and my experience was nothing short of extraordinary. Initially, the turntable had a slight hiccup; it failed to stop at the end of the LP. However, the moment I reached out to AV.com, their response was lightning-fast. They promptly organized a courier to collect the turntable, and to my surprise, a brand-new one was delivered to me within the same week. The level of customer service I encountered was beyond exceptional – it truly felt like a breath of fresh air in today's fast-paced world. If there was a rating higher than 5, I would gladly give it to them! Their efficiency and dedication to customer satisfaction left me in awe. Moreover, what added icing on the cake was the fact that their prices were remarkably competitive, beating even the giant Amazon. It's not every day you come across a company that not only offers top-notch products but also goes above and beyond to ensure your satisfaction. I can't recommend AudioVisualOnline enough – they have won me over as a customer for life. Thank you so much for the outstanding service! A
Andrew
Redefining Excellence: A Customer’s Journey with AudioVisualOnline
From the moment I stumbled upon audiovisualonline.co.uk, I knew I was in for a treat. Intrigued by their "nearly new" Marantz amplifier, I took a leap of faith and placed my order. To my delight, the package arrived promptly within 48 hours, just as promised. Gently unwrapping it, I was met with a sight that brought a smile to my face - the amplifier appeared to be in pristine condition, a testament to the care taken by AudioVisualOnline. As I plugged it in and let the music fill the room, I couldn't help but feel a sense of contentment wash over me. The sound was crisp, the quality unmatched. It was clear that I had made the right choice. But what truly set AudioVisualOnline apart was their impeccable service. Every interaction, from browsing their website to receiving my order, was seamless and efficient. The team at AV went above and beyond to ensure that my experience was nothing short of exceptional. I am beyond pleased with my purchase and grateful for the 1st rate service provided by AudioVisualOnline. They have not only gained a loyal customer in me, but also a vocal advocate. Thank you for redefining excellence in the world of audiovisual equipment. C
Colin Gibson
Unforgettable Purchase Experience: The Eversolo DMP-A6 Delivered Beyond Expectations in Less Than a Day
I couldn't contain my excitement when I stumbled upon the Eversolo DMP-A6 on audiovisualonline.co.uk. Placing my order felt like a leap of faith, hoping for a prompt delivery. To my sheer amazement, the sleek and sophisticated DMP-A6 graced my doorstep in a mere 16 hours. The speed at which audiovisualonline.co.uk processed and delivered my purchase was nothing short of remarkable. It's a rarity to encounter such efficiency and dedication in online shopping. From the moment I hit 'order,' the anticipation was almost unbearable, and when the package arrived promptly, it surpassed all my expectations. The Eversolo DMP-A6 itself is a masterpiece, not just in terms of performance but also in design. Its arrival not only enhanced my audiovisual setup but also brought a new level of sophistication to my living space. The attention to detail and craftsmanship evident in every aspect of the device truly sets it apart from the rest. I am beyond grateful for this unforgettable purchase experience. It's rare to find a company that not only delivers premium products but also values their customers' time and trust. My heartfelt thanks to audiovisualonline.co.uk for making this entire journey a delightful and smooth one. A
Andrew Smith
AV A-Lister: Where Service Shines Bright
I am thrilled to share my experience with audiovisualonline.co.uk, a gem in the online shopping realm. Embarking on upgrading my audio setup, I chose to invest in a Marantz CD player, and let me tell you, it was a game-changer. The website itself is a treasure trove, offering not just product details but also insightful advice and business nuances, setting it apart. Throughout the journey, their communication was impeccable, leaving me informed and at ease every step of the way, a customer-centric touch that won my heart. The choice to partner with DPD as their courier was a stroke of genius. The delivery was quick and seamless, reflecting their commitment to providing a top-notch shopping experience. I am over the moon with my purchase and the service provided; it's rare to find such dedication to customer satisfaction these days. Without a doubt, I wholeheartedly endorse AV.com to anyone seeking quality products backed by unparalleled service. This is an online store that truly stands out, shimmering brightly in the crowded digital landscape. K
Kon Frankowski
Unforgettable Experience
Reflecting on my recent purchase from audiovisualonline.co.uk, I can confidently say that my experience was truly unforgettable. After much anticipation, I decided to splurge on an entry-level hifi set, consisting of the Denon PMA-600NE amplifier, DP-400 turntable, and Wharfdale 9.1 speakers. Placing my order on a Saturday afternoon, I was pleasantly surprised to receive my package promptly the next day, thanks to the efficient services of DPD. The packaging was not only secure but also demonstrated a level of care and attention to detail that surpassed my expectations. What truly set this experience apart was the inclusion of high-quality cabling, proving that audiovisualonline.co.uk goes above and beyond to ensure customer satisfaction. My journey with AV.com was nothing short of extraordinary, leaving me in awe of their impeccable service and product quality. From start to finish, every aspect of this transaction was executed flawlessly, making my foray into the world of high-fidelity audio both seamless and enjoyable. In conclusion, I am immensely grateful for the exceptional service provided by audiovisualonline.co.uk, and I cannot recommend them highly enough to anyone in search of premium audio equipment. Thank you for making this purchase a memorable and fulfilling experience. L
Laurence Turner
Exceptional Service, Unmatched Customer Care
When I stumbled upon audiovisualonline.co.uk, I was in search of quality audio equipment without breaking the bank. The Denon 1600ne and Audiolab 9000a caught my eye, and to my delight, they were both nearly new and offered at a great discount. I placed my order with fingers crossed, hoping for a smooth transaction. The next day, a knock on the door revealed neatly packed boxes, containing my pristine purchases. Not a single mark on them - it was like Christmas morning! What truly set this experience apart was Alastair, the gem of customer relations. From the moment I hit "checkout" to the arrival of my items, he kept me in the loop every step of the way. Already, I find myself browsing their site again for additional pieces to add to my collection. Audiovisualonline.co.uk has earned my trust and loyalty with their incredible service and attention to detail. I can't wait to see what other treasures I uncover on my next visit. Thank you for exceeding my expectations! J
JonnyBGood
Audio Bliss at My Doorstep
Let me share my experience with audiovisualonline.co.uk - a place where my quest for the perfect sound ended triumphantly. It was not just about finding what I needed; it was about the unbeatable prices that made my heart sing. And the cherry on top? The swift delivery by DPD, ensuring that my audio bliss arrived at my doorstep in record time. From start to finish, it was a seamless journey, a testament to the exceptional service provided. I couldn't have asked for a better experience. The satisfaction of knowing that I got exactly what I wanted at the right price, delivered promptly - it's a feeling beyond words. Thanks to audiovisualonline.co.uk and DPD, my audio dreams have come true. An excellent experience indeed, showcasing that when quality, affordability, and efficiency converge, magic truly happens. I'm a delighted customer, already looking forward to my next purchase. C
Calvin Albert
Exceptional Service and Timely Delivery: A Customer’s Delightful Experience with AudioVisualOnline
As a music enthusiast, I am always on the lookout for top-notch audio equipment to enhance my listening experience. When I stumbled upon audiovisualonline.co.uk, little did I know that I was in for an exceptional customer service journey. From the moment I reached out with technical questions, their prompt and detailed replies reassured me that I was in good hands. What truly impressed me was the lightning-fast shipping of the goods I ordered. Not only were they securely packaged, but the timed delivery was spot on, exactly as promised. Being able to track my package in real-time added an extra layer of convenience and peace of mind. Moreover, the vast selection of products available on the website catered to all my audio needs, making it a one-stop-shop for all things audiovisual. From speakers to cables, they had it all. Overall, my experience with AudioVisualOnline surpassed my expectations. Their attention to detail, efficient service, and comprehensive product range have turned me into a delighted and loyal customer. I highly recommend AudioVisualOnline to anyone in search of quality audio equipment and impeccable customer service. J
Jimmy.
Exemplary Service and Unmatched Efficiency
Sharing my experience with audiovisualonline.co.uk brings me immense joy as it was truly exceptional. The transaction was seamless, thanks to the friendly and helpful staff who made the process smooth and effortless. Not only did the item arrive promptly, but it was also in impeccable condition, exceeding my expectations. As a first-time buyer from av.com, I was pleasantly surprised by the professionalism and reliability they displayed. Their commitment to customer satisfaction was evident throughout the entire purchasing journey, from browsing their website to receiving the product. I am already eagerly anticipating future deals from av.com, as I am confident in the quality of their products and the efficiency of their service. Thank you, av.com, for setting the bar high in online shopping experiences! E
ENGLISH PRIDE !
Transformative Experience: Exceptional Service Beyond Expectations
Let me take a moment to share my exceptional experience with audiovisualonline.co.uk. The service I received was nothing short of excellent. Upon receiving my Rotel Pre Amplifier, I was impressed by the careful packaging that ensured its safe arrival. What truly stood out was the impeccable customer service - the staff were not only nice and polite but also incredibly helpful over the phone. This level of dedication and attention to detail is a rare find in today's world. It speaks volumes about the commitment of audiovisualonline.co.uk to go above and beyond for their customers. I am truly grateful for such a positive encounter and will not hesitate to recommend this company to others. My confidence in them is unwavering, and I look forward to future purchases with them. A heartfelt thank you to the team at Av.com E. M in DN5 for making my shopping experience truly memorable. Your service has set a new standard in my eyes, and I am grateful for the outstanding care you provide.☆☆☆ L
Laurence Turner
Unparalleled Service: A Customer’s Delight
When I stumbled upon audiovisualonline.co.uk, I was immediately drawn to their irresistible offers. I decided to take a leap of faith and ordered two nearly new amplifiers at a price that seemed too good to be true. To my delight, the order was swiftly processed, and I opted for next day delivery. As promised, the items arrived promptly, and to my relief, they were exactly as described – a rare occurrence in the world of online shopping. However, my jubilation was momentarily dampened by a delayed courier. This setback, though inconvenient, was swiftly addressed by the exceptional customer relations team at AV. Their reassurance and quick resolution of the issue truly set them apart. My overall experience with audiovisualonline.co.uk left me thoroughly impressed. Their commitment to customer satisfaction and the quality of their products is commendable. Without hesitation, I would wholeheartedly recommend them to anyone in search of a seamless shopping experience that exceeds expectations.
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Introduction
Audiovisualonline.co.uk is a reputable online retailer specializing in audio and visual equipment. With a wide range of products from top brands, it aims to provide customers with high-quality audiovisual solutions for their home entertainment needs.
Pros and Cons
- Pros:
- Extensive selection of audio and visual products
- Competitive pricing and regular promotions
- User-friendly website with intuitive navigation
- Responsive customer service
- Positive customer reviews and excellent reputation
- Multiple payment options
- Cons:
- Some products may be pricier compared to other online retailers
- Limited community involvement initiatives
- Slightly higher shipping costs in certain regions
User Experience
Audiovisualonline.co.uk offers a seamless and enjoyable user experience. The website's intuitive layout and search function make it easy for customers to find their desired products quickly. Detailed product descriptions, images, and customer reviews provide all the necessary information to make informed purchasing decisions.
Pricing and Value for Money
While some products on Audiovisualonline.co.uk may be slightly higher priced compared to other retailers, the website often offers competitive pricing and frequent promotions. The value for money is evident in the quality of the products and the customer service provided.
Customer Service
Audiovisualonline.co.uk prides itself on its responsive and knowledgeable customer service team. Whether customers have pre-purchase queries or require assistance post-purchase, the team is readily available via phone, email, or live chat to provide timely and helpful support.
Product Quality and Selection
The website features a vast selection of audiovisual products from well-known brands, ensuring customers can find high-quality options that suit their preferences and budget. Audiovisualonline.co.uk only offers products that meet their strict quality standards.
Website Usability
Audiovisualonline.co.uk's website is designed with ease of use in mind. The clean and organized interface allows customers to navigate effortlessly through various categories and filter options to find the products they need. The website is also fully optimized for mobile browsing.
Returns and Exchanges
Audiovisualonline.co.uk has a fair and straightforward returns and exchanges policy. Customers can return or exchange products within a specified timeframe, provided the items remain in their original condition and packaging. The process is hassle-free, and the customer service team is readily available to assist throughout.
Promotions and Discounts
Audiovisualonline.co.uk regularly offers promotions and discounts on selected products, allowing customers to enjoy significant savings. These promotions can range from discounts on specific items to bundle deals and seasonal sales.
Reputation
Audiovisualonline.co.uk has established an excellent reputation in the audiovisual industry. With years of experience and positive customer feedback, the website has gained the trust of many customers who appreciate the quality of its products and customer service.
Payment Options
Audiovisualonline.co.uk offers various secure payment options, including credit/debit cards, PayPal, and financing options. This ensures flexibility for customers and provides peace of mind when making online transactions.
Loyalty Programs
Audiovisualonline.co.uk does not currently offer a loyalty program for regular customers. However, frequent buyers can take advantage of the promotions and discounts available to maximize savings.
Customer Reviews
Customer reviews play a significant role in the success of Audiovisualonline.co.uk. Many positive reviews highlight their overall satisfaction with product quality, customer service, and delivery. This reinforces the trustworthiness and reliability of the website.
Community Involvement
While Audiovisualonline.co.uk may have limited community involvement initiatives, it showcases its commitment to the audiovisual community through its selection of high-quality products and continuous support for customers' home entertainment needs.
Shipping and Costs
Audiovisualonline.co.uk offers reliable shipping options to various regions. While shipping costs may be slightly higher in certain areas, the website ensures prompt and safe delivery of purchased items. Customers can track their orders and expect them to arrive in good condition.
In conclusion, Audiovisualonline.co.uk is a trustworthy online retailer providing a comprehensive range of audio and visual equipment. With its competitive pricing, excellent customer service, and high-quality products, it caters to the needs of audiovisual enthusiasts while delivering an exceptional shopping experience.