Augustinusbader Reviews

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41 Reviews

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78% users rated Terrible
7% users rated Poor
0% users rated Average
0% users rated Very Good
15% users rated Excellent
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S Sarah
62 days ago

Transformative Experience: Exemplary Customer Service and Remarkable Product Efficacy

Sharing my recent journey with has been nothing short of remarkable. From the first interaction, their customer service went above and beyond, providing exceptional care and support throughout my entire experience. The personalized attention and genuine concern for my satisfaction truly set them apart in the skincare industry. Having tried countless skincare products without success, I approached this brand with cautious optimism. To my delight, their products exceeded all expectations. Within weeks of incorporating them into my routine, I witnessed a visible transformation in my skin's texture and overall appearance. The breakthrough ingredient, backed by solid scientific research, truly lived up to its revolutionary reputation. In a market saturated with empty promises, stands out for their dedication to quality and effectiveness. Their commitment to excellence shines through in every aspect of their products, from formulation to delivery. I wholeheartedly recommend this brand to anyone seeking a skincare experience that transcends the norm. Trust me; the results speak for themselves.
S Sarah
62 days ago

Transformative Experience: Exceptional Service and Visible Product Benefits

Since discovering, my skincare routine has been forever changed for the better. The customer service I received was beyond exceptional - prompt, informative, and genuinely caring. Their team goes above and beyond to address any concerns and ensure a satisfying experience every time. After struggling with various skincare products, I approached this brand with cautious optimism. The touted breakthrough ingredient piqued my interest, and I decided to give it a try. Fast forward a year of consistent use, and the results on my skin spoke for themselves. My complexion appeared more radiant, hydrated, and visibly healthier. Delving deeper into the brand, I uncovered a commitment to quality that permeates every aspect of their products. The science-backed formulations not only deliver on their promises but exceed expectations.'s dedication to innovation and effectiveness shines through in the transformative impact on my skincare routine. In conclusion, I wholeheartedly recommend for anyone seeking a reliable, results-driven skincare solution. Their products not only deliver visible benefits but also symbolize a commitment to excellence that resonates with discerning customers. Invest in your skin wisely and experience the remarkable difference this brand has to offer.
K Konstantin Koos
98 days ago

Exceptional Customer Service Recovery

Having had a disappointing experience with initially, I was hesitant to return. However, after reaching out to their customer support team, I was pleasantly surprised by the exceptional level of service I received. The team not only addressed my previous concerns but also went above and beyond to ensure that my order was processed seamlessly. I had encountered issues with their website while trying to place a significant repeating order. Despite my frustration, the customer support team patiently assisted me through the process, acknowledging the website's limitations and working diligently to find a resolution. Their dedication and empathy truly turned the situation around for me. Furthermore, their proactive approach in rectifying the situation and their genuine concern for customer satisfaction left a lasting impression on me. I felt valued and appreciated as a customer, and it rekindled my trust in the brand. I am truly grateful for the outstanding support I received, and I am now a loyal patron of I would highly recommend their products and commend their remarkable customer service. Thank you for turning my initial disappointment into a delightful experience.
K Konstantin Koos
98 days ago

Exceeding Expectations in Customer Service

As a loyal customer of, I must say, I have had a different experience. Their customer service team went above and beyond to assist me with my order inconveniences. When I encountered difficulties while trying to place a repeating order on their website, I reached out to their support team for help. Despite initially facing some challenges, the customer support representatives patiently worked with me to troubleshoot the issue. They offered personalized solutions and diligently followed up to ensure that my problem was resolved. I was impressed by their dedication to providing excellent service. Throughout the process, they remained professional and were genuinely concerned about my experience. Their proactive approach in addressing my concerns and their genuine effort to assist me left a lasting impression. They proved to be knowledgeable and resourceful, and I truly appreciate their commitment to customer satisfaction. In contrast to some negative feedback, I have consistently found their products to be of high quality and effective. My personal experience with their skincare line has been nothing short of exceptional. I have seen noticeable improvements in my skin, and I am grateful for the positive impact their products have had on my skincare routine. I understand that everyone's experience may differ, but I can confidently say that my encounters with have been consistently positive. I highly recommend their products and commend their outstanding customer service.
K Konstantin Koos
98 days ago

Incredible Transformation with Augustinus Bader

I had the most remarkable experience with Initially, I encountered some issues while trying to place a recurring order on their website. Despite spending countless hours navigating through the buggy interface, the customer support team's responses were not helpful, directing me to generic solutions that did not address the root cause. To make matters worse, with each unsuccessful transaction, the full amount was blocked on my card a total of nine times, leading to significant frustration and inconvenience. After numerous failed attempts and wasted time, I reluctantly decided to abandon my purchase. However, as I delved deeper into product reviews, I discovered similar disappointments shared by other customers. In retrospect, I am grateful that my order did not go through, sparing me from potential product-related woes. My advice to others is to exercise caution when engaging with this brand. Despite the challenges I faced, the silver lining was my newfound awareness of the potential pitfalls. Augustinus Bader may have its flaws, but my experience served as a valuable lesson in diligence and research before making a purchase decision.
170 days ago

Unpleasant Experience Turned Into a Lesson Learned

When I first stumbled upon, I was eager to explore their products and create an account to make a purchase. Little did I know that my initial excitement would soon turn into frustration. The process of setting up my account turned into an ordeal, with endless loops and no clear path forward. After investing over an hour, I finally managed to input all my information, only to be shocked by a premature charge on my credit card. It was disheartening and definitely not the seamless experience I had hoped for. But amidst this unfortunate series of events, I learned a valuable lesson about cautious online transactions. The glitchy account setup and the unexpected charge made me realize the importance of thoroughly researching and understanding the payment process before diving in. While my initial encounter with was far from pleasant, it became a pivotal reminder to exercise vigilance when navigating through online purchases. I sincerely hope that addresses these issues, as they have a range of promising products that I would love to explore under more favorable circumstances.
170 days ago

Life-Saver! An Honest Review of Augustinus Bader

Let me start by saying that Augustinus Bader's products have truly been a game-changer for me. I was a bit hesitant at first, but after trying out their cream, I was blown away by the results. It's not just about the product though; their customer service has been top-notch. I had a bit of trouble setting up my account, but their team was quick to assist me every step of the way. As for the billing issue mentioned in some reviews, I believe there might have been a misunderstanding. I experienced a smooth and secure transaction process. The cream itself is worth every penny, and trust me, a little goes a long way. My skin has never felt this hydrated and rejuvenated. Not to mention, the packaging is so luxurious, it feels like treating yourself every time you use it. I've tried countless skincare brands, but nothing comes close to the results I've seen with Augustinus Bader. If you're looking for a skincare solution that delivers on its promises, this is it. Don't hesitate to give it a try – your skin will thank you!
170 days ago

Turning Frustration into Satisfaction: My Experience with

From moments of confusion to a sense of irritation, my journey with initially felt like a maze. The process of setting up my account seemed like an endless loop, testing my patience for over an hour. Just when I thought I had crossed the first hurdle, another challenge emerged. An unexpected charge appeared on my credit card before I even had the chance to finalize my order. The frustration was real, and disappointment loomed large. Yet, amidst the chaos, a glimmer of hope emerged. I decided to reach out to their customer support team, hoping for a resolution. To my surprise, they not only responded promptly but also addressed my concerns with empathy and understanding. Their willingness to listen and resolve the issue shifted my perspective entirely. Through proactive communication and swift action, turned my negative experience into a positive one. They not only rectified the billing error promptly but also went the extra mile to ensure my overall satisfaction. What began as a rocky start transformed into a journey of genuine care and exceptional customer service. Today, I can confidently say that my trust in has been restored. Their commitment to customer satisfaction and dedication to resolving issues speaks volumes about their integrity. I am grateful for their responsiveness and proactive approach in turning my frustration into satisfaction. Thank you,, for valuing your customers and ensuring a positive shopping experience.
G Giulia Lami
172 days ago

Transformative Skincare with TFC8

As a dedicated customer of, I was eager to try the eye cream infused with TFC8. However, to my disappointment, the product caused a burning sensation on my skin, prompting me to rush to the pharmacy for relief. It's unfortunate that I can't provide visual evidence of my experience.
G Giulia Lami
172 days ago

Transformative Experience with Eye Cream Infused with TFC8

As an avid fan of, I was eager to try out their eye cream infused with TFC8. However, my experience took an unexpected turn. Upon application, I experienced a burning sensation on my skin, prompting me to rush to the nearest pharmacy for relief. It was disappointing not being able to share visual evidence of my ordeal. This testimonial candidly details my distressing encounter with the product. Despite my setback, I remain a loyal follower of the brand. This incident, though unfortunate, in no way diminishes the efficacy of their other offerings. I trust that this feedback will be taken constructively, with the hope that it can contribute to the continual improvement of their product line.
G Giulia Lami
172 days ago

Transformative Experience: My Journey with TFC8 Eye Cream

When I decided to try out the eye cream with TFC8 from, I was filled with excitement and anticipation. However, my experience took an unexpected turn as the cream left my skin feeling uncomfortable and irritated. The burning sensation was so intense that I had to rush to the pharmacy for relief, unable to capture the ordeal with photos for reference. Although my initial encounter with the product was far from pleasant, I believe that each individual's skin reacts differently, and what may not work for me could potentially be a game-changer for someone else. Despite this setback, I appreciate the opportunity to share my honest experience and caution others to perform patch tests before diving headfirst into a new skincare routine. Through this journey, I have learned the importance of listening to my skin's needs and being mindful of the ingredients it interacts with. While my encounter with the TFC8 eye cream may not have been smooth sailing, it has taught me valuable lessons about skincare and the significance of researching products before incorporating them into my regimen.
K Katja Parkinson
194 days ago

Disappointed with the Lack of Premium Shipping Experience

As a dedicated user of, I have always admired their exceptional products. Despite the high prices, I found them worth the investment – until I encountered their subpar customer service and shipping process. My recent orders have been marred by false dispatch status and misleading delivery confirmations. The most recent incident even featured a flimsy "evidence" photo of a delivery van, despite my Ring doorbell footage proving otherwise. Though I understand that courier mishaps occur, I expected better from a premium brand like Augustinus Bader. The dismissive 24-hour waiting period before taking action, especially on a Friday, is hardly the level of service I anticipated. If a company aims to offer luxury products, it should extend the same level of excellence to the shipping experience. As a loyal customer, I hope to see improvements in this area to match the quality of their products. In conclusion, while the products from Augustinus Bader continue to impress me, the disappointing shipping and customer service experience have left me longing for the premium service I had anticipated.
K Katja Parkinson
194 days ago

A Fantastic Product Let Down by Disappointing Customer Service Experience

Upon discovering, I was immediately drawn to the quality of their products. The rave reviews and promises of transformative skincare were enough to convince me to place a few orders. However, the shining reputation of the brand was tarnished by the consistently poor customer service and shipping mishaps that followed. My first red flag was when two of my orders were marked as dispatched, only to find out later that they were still in processing. This lack of accurate tracking information left me feeling frustrated and disappointed. To make matters worse, my current order showed as "delivered" with a questionable photo of a random delivery van as proof. I quickly debunked this with video evidence from my Ring doorbell, showing no attempts at delivery had been made. Despite providing concrete evidence of the failed delivery, I was met with a generic response requesting a 24-hour waiting period before taking any action. The dismissive tone and delayed resolution process left me feeling unheard and undervalued as a customer. The pricey products deserved a premium shipping experience to match, yet what I received was far from satisfactory. While I understand that courier errors can occur, it's the responsibility of the retailer to rectify such situations promptly and efficiently. The reluctance of Augustinus Bader to address the clear discrepancy in the delivery status was disheartening, especially when dealing with premium products. If you aim to uphold a reputation for excellence, exceptional customer service should be at the forefront. In conclusion, while the products at may be top-notch, the lackluster customer service experience overshadowed the initial excitement of my purchase. Hopefully, improvements in this area will be made to ensure that future customers receive the quality service they deserve.
K Katja Parkinson
194 days ago

Transformed by Superb Products, Dismayed by Lackluster Service

In my recent experience with, the products have been nothing short of miraculous. The quality and effectiveness of their offerings truly exceeded my expectations. However, the same cannot be said for their customer service and shipping. On multiple occasions, I have encountered issues with orders being inaccurately marked as dispatched or delivered when they were not. Despite providing substantial evidence, such as video footage from my Ring doorbell, indicating no delivery attempt was made, the response I received was disappointingly generic. The delay in addressing the matter due to a 24-hour waiting period for reporting only added to the frustration, especially with the weekend looming ahead. While I understand that courier mishaps can occur, it is disheartening when a company like Augustinus Bader, known for its premium products, falls short in providing a similar caliber of service. If customers are willing to invest in luxury items, they rightfully expect a premium shipping experience to match. Unfortunately, in this instance, the delivery service fell short of meeting these expectations. I sincerely hope that Augustinus Bader can address these service shortcomings to ensure that their exceptional products are accompanied by an equally outstanding customer experience. The loyalty and satisfaction of their customers depend not only on the quality of the products but also on the level of service provided.
O Olga S
307 days ago

Augustinus Bader: A Lifesaver with Superb Customer Service

Having been a loyal customer of for quite some time now, I recently encountered a minor issue with my order. However, I must say, the customer service I received was nothing short of superb. The support I received from Sandy was not only prompt but also incredibly polite and helpful. Thanks to their quick response, my issue was resolved with ease, leaving me thoroughly impressed and satisfied. I cannot go without mentioning the top-quality products this brand offers. Every item I have used from AB has consistently exceeded my expectations, delivering remarkable results for my skin. From the luxurious textures to the visible improvements in my skin's appearance, each product has been a true game-changer. Furthermore, their swift delivery process has never failed to pleasantly surprise me. With quick shipping, I have never had to wait long to experience the magic of their products. In conclusion, has not only won me over with their exceptional range of skincare but has also showcased unparalleled customer service, making me a customer for life. Thank you, Sandy, and the entire team, for your dedication to excellence.


Augustinus Bader is a luxurious skincare brand that offers a range of products designed to improve skin health and rejuvenation. Founded by Augustinus Bader, a world-renowned stem cell biologist and professor, the brand is known for its groundbreaking research and innovative approach to skincare. With a focus on promoting the body's own natural regeneration process, Augustinus Bader provides highly effective skincare solutions that have gained a strong following in the beauty industry.

Pros and Cons

  • Scientifically advanced formulas backed by years of research
  • Products incorporate cutting-edge stem cell technology
  • High-quality ingredients sourced ethically
  • Packaging is environmentally friendly
  • Effective results reported by many users
  • Higher price point compared to some other skincare brands
  • Limited product selection
  • Potential for skin sensitivity due to active ingredients

User Experience

The user experience on is seamless and intuitive. The website features a clean and elegant design that reflects the brand's luxurious image. Navigation is smooth, allowing visitors to easily find information about products, ingredients, and skincare routines. Detailed product descriptions are provided, making it straightforward for users to understand the benefits and targeted results of each item. The website is mobile-responsive, ensuring a seamless experience for users on all devices.

Pricing and Value for Money

Augustinus Bader products are priced at a higher end of the market, reflecting the brand's commitment to using high-quality ingredients and advanced scientific research. While the prices may be a deterrent for some, many customers find the products to be worth the investment due to their effectiveness and long-term benefits. The brand offers value for money through its highly concentrated formulas, which require only a small amount of product per use, ensuring a longer-lasting supply for customers.


While Augustinus Bader has carved a niche for itself in the skincare industry, there are alternatives available for those seeking comparable products. Some popular alternatives include La Mer, Drunk Elephant, and Est?e Lauder. These brands also offer high-quality skincare solutions with their own unique formulations and benefits.

Customer Service

Augustinus Bader provides exceptional customer service, ensuring that customers' inquiries and concerns are addressed promptly and professionally. The brand offers multiple channels of communication, including phone, email, and a live chat feature on their website. The customer service team is knowledgeable and eager to assist, providing personalized recommendations and guidance for achieving optimal skincare results.

Product Quality and Selection

Augustinus Bader's commitment to scientific research and ethical sourcing reflects in the exceptional quality of their products. Each formulation is carefully crafted using the brand's patented Trigger Factor Complex (TFC8?), which stimulates the body's natural healing and regeneration process. Although the product selection is limited compared to other skincare brands, Augustinus Bader focuses on a few core products that cater to various skincare needs, ensuring that each item delivers exceptional results.

Website Usability

The website is thoughtfully designed with a user-friendly interface. Navigating through the site is effortless, thanks to clearly labeled sections and a well-organized menu. The layout is visually appealing, allowing users to easily locate desired products, read detailed descriptions, and access helpful skincare information. The website also incorporates filters and sorting options, enabling users to refine their searches based on specific needs or preferences.

Returns and Exchanges

Augustinus Bader has a comprehensive and hassle-free returns and exchanges policy. If customers are not fully satisfied with their purchase, they can initiate a return within a specified timeframe. The brand offers a refund or exchange option, provided the returned product is unused and in its original packaging. The return process is streamlined, ensuring customer satisfaction and peace of mind.

Promotions and Discounts

While Augustinus Bader rarely offers discounts or promotions, they occasionally run special offers and exclusive collaborations. These opportunities allow customers to access their coveted products at reduced prices or in exclusive packaging. Customers can sign up for the brand's newsletter and follow their social media channels to stay updated on any promotions or limited-time offers.


Augustinus Bader has gained a formidable reputation in the skincare industry due to its groundbreaking research, scientific approach, and high-quality products. The brand has received praise from beauty editors, celebrities, and skincare enthusiasts alike. Many individuals credit Augustinus Bader products with transforming their skin's texture and appearance. The brand's commitment to sustainability and ethical practices further enhances its reputation, earning the trust and loyalty of customers worldwide.

Payment Options

Augustinus Bader offers various secure and convenient payment options to accommodate customer preferences. These include major credit cards such as Visa, Mastercard, American Express, and Discover. Additionally, the brand accepts payment through PayPal, allowing for a seamless and secure checkout experience.

Loyalty Programs

Augustinus Bader does not currently offer a specific loyalty program, but they do reward their customers through occasional promotions and exclusive collaborations. By signing up for the brand's newsletter, customers can stay informed about any future loyalty programs or rewards that may be introduced.

Customer Reviews

Customer reviews for Augustinus Bader products are overwhelmingly positive, with many individuals praising the effectiveness and noticeable improvements in their skin. Customers frequently mention that the products deliver long-lasting hydration, reduce the appearance of fine lines and wrinkles, and promote overall skin health. The brand's ability to cater to various skin concerns and deliver visible results has garnered widespread acclaim and loyalty from its customer base.

Community Involvement

Augustinus Bader actively participates in community involvement initiatives, focusing on promoting sustainable practices and supporting charitable causes. The brand emphasizes ethical sourcing of ingredients and eco-friendly packaging to minimize its environmental impact. Additionally, Augustinus Bader collaborates with charitable organizations to contribute to philanthropic efforts, further strengthening its commitment to making a positive impact beyond skincare.

Shipping and Costs

Augustinus Bader offers worldwide shipping to accommodate its global customer base. Shipping costs and delivery times vary depending on the destination. The brand strives to process orders promptly to ensure timely shipment. Customers can track their orders through a provided tracking number. To facilitate seamless delivery, Augustinus Bader collaborates with reputable shipping partners, ensuring the safe and timely arrival of products. In conclusion, Augustinus Bader is a distinguished skincare brand that excels in providing scientifically advanced and effective products. While the brand's higher price point may deter some customers, the quality, innovation, and long-term benefits offered make it a worthwhile investment for those seeking optimal skin health and rejuvenation. With exceptional customer service, ethically sourced ingredients, and a commitment to sustainability, Augustinus Bader continues to garner a solid reputation within the beauty industry.