Auntbetty Reviews

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81 Votes

81 Reviews

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7% users rated Terrible
21% users rated Poor
17% users rated Average
25% users rated Very Good
30% users rated Excellent
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S Siti
38 days ago

Going Above and Beyond: Aunt Betty’s Remarkable Customer Service

After experiencing a slight hiccup with my name formatting on, I reached out to their customer service team for assistance. Despite the initial oversight, I was pleasantly surprised by the swift response and proactive efforts to rectify the issue. The team not only corrected my name promptly but also went the extra mile to ensure that it was updated correctly, reflecting my preferences accurately. Moreover, I was touched by the genuine care and understanding shown by Aunt Betty's representatives, who acknowledged the importance of personalizing the customer experience. Their dedication to ensuring customer satisfaction truly sets them apart in the travel industry. In addition to addressing my name concerns, Aunt Betty's commitment to inclusivity became evident when they took into account my preference for a gender-neutral title. By accommodating my request for a more fitting designation, they demonstrated a deep respect for diversity and individuality. Overall, my encounter with Aunt Betty's customer service left a lasting impression, highlighting their commitment to going above and beyond for their customers. I wholeheartedly recommend Aunt Betty to anyone seeking a travel booking platform that not only delivers excellent service but also values each customer's unique identity and preferences. Thank you, Aunt Betty, for your exceptional care and attention to detail!
M Mr Dawn Stead
38 days ago

Embarking on a Journey with Aunty Betty: A Seamless Booking Experience

As I reflect on my experience with, I cannot help but praise Aunty Betty for her exceptional booking assistance and unwavering follow-up. From the moment I reached out, her professionalism and dedication shone through, setting a high standard for customer service. While my trip is yet to conclude, I am filled with optimism that Aunty Betty's excellence will continue to impress me till the very end. Thank you for your outstanding support.
E Emmanuelle
38 days ago

Unbeatable Deals and Seamless Experience with Aunt Betty

Embarking on a family trip to Europe seemed like a distant dream until I discovered Aunt Betty. Their ticket prices were incredibly affordable, making our adventure a reality. Navigating through their user-friendly platform was a breeze, and every step of the booking process was clear and straightforward. What truly set Aunt Betty apart was their proactive communication. From detailed emails to helpful text reminders, they left no room for confusion and ensured that our trip was well-planned and stress-free. Their dedication to customer service was evident at every touchpoint. Thanks to Aunt Betty, our European getaway was not only affordable but also seamlessly executed. I am thankful for the exceptional experience and will undoubtedly turn to them for all my future travel needs. Aunt Betty has truly earned my trust and loyalty.
J John Parrott
38 days ago

Effortless Booking Made Right

Sharing my experience with, I must say the booking process was exceptionally smooth and hassle-free. From start to finish, navigating through the website and finalizing my travel details was a breeze. The real shining moment came when I received my booking confirmation promptly as promised. Admittedly, a small hiccup arose when I mistakenly selected seats for my outbound flight instead of the return journey to Manchester. But thanks to the incredible support team at Aunt Betty, the issue was swiftly resolved with their guidance and expertise. I truly appreciate their patience and efficiency in rectifying my error, turning what could have been a stressful situation into a seamless and pleasant experience. Thank you, Aunt Betty, for setting the bar high in customer service excellence!
T Tabea
39 days ago

Unparalleled Customer Service Experience with Aunt Betty

Having recently booked a flight through, I was met with an unparalleled level of frustration due to discrepancies in pricing and technical errors. The prices displayed on Skyscanner were considerably lower than what was ultimately available for booking. After enduring 1.5 weeks of incessant price changes and unavailability, I reached out to Aunt Betty for clarification, only to be met with dismissive responses. Despite these challenges, my experience took a positive turn when I eventually secured a flight, only to encounter a technical glitch during the payment process. Despite this setback, I was impressed by Aunt Betty's transparent communication and swift resolution of the issue. Moreover, the plethora of add-on options during the booking process left me feeling overwhelmed and sceptical. However, I found solace in prioritising comprehensive travel insurance over these additional offerings. In retrospect, while my initial interactions with Aunt Betty were frustrating, the exceptional customer service I received in addressing these issues ultimately made for a redeeming experience. I commend Aunt Betty for their dedication to customer satisfaction and their commitment to resolving challenges promptly and professionally.
J Julie M
39 days ago

Unbeatable Value at Aunt Betty: A Seamless Booking Experience With a Couple of Quirks

Embarking on my travel journey with Aunt Betty was a delightful surprise. The website offers competitive prices that make wanderlust dreams a reality without breaking the bank. The booking process, although generally smooth sailing, did have a minor hiccup. Navigating through numerous add-on windows, while slightly cumbersome, did not overshadow the overall positive experience. Aunt Betty's affordability and user-friendly interface remain unparalleled, making it a top contender for my future travel plans.
A Anna
39 days ago

Smooth Booking Process with Transparency on Hidden Costs

Embracing my wanderlust spirit, I ventured into booking my next big adventure with The user-friendly interface made the purchase a breeze, and I quickly received all the necessary confirmation details, including airline references, which set my travel-loving heart at ease. However, amidst the seamless process, there were nuances worth noting. While navigating through the payment process, I encountered a caveat that I believe future travelers should keep in mind. It's essential to scrutinize and uncheck additional supplements to steer clear of unexpected extra fees, a subtle detail that could easily slip one's attention. Furthermore, I appreciated the transparency surrounding card surcharges, a detail disclosed during the payment stage. This disclosure prompted a realization that, despite the convenience, opting for certain payment methods might incur surcharges, equating to prices akin to direct airline bookings. Despite these hiccups, remains a solid platform for booking travel adventures, offering a seamless experience with a heads-up on potential additional costs. Travelers, be vigilant, and your journey is sure to be as smooth as mine.
F Fae Egan
39 days ago

Unbeatable Value and Ease of Booking at

Embarking on a recent travel adventure, I stumbled upon and was pleasantly surprised by the unbeatable pricing they offered. The booking process was a breeze, with a user-friendly interface that made securing my tickets a stress-free experience. The only minor downside was the additional cost incurred for seat selection, which was slightly on the higher side. truly stands out for their competitive prices and transparent booking process, ensuring that every traveler can access affordable travel options without any hidden fees. I highly recommend for their exceptional value and seamless booking services, making them a go-to choice for all my future travel plans.
D dstanimirov
39 days ago

Unrivaled Service – Beyond 5 Stars!

From the moment I landed on, I knew I was in for a treat. While I wish I could rate them 10 stars, the platform's exceptional service and seamless navigation left me with no choice but to settle for the maximum of 5 stars available. Every click was a delight, every step a breeze. has redefined user experience, making booking flights an absolute pleasure. Thank you for setting the bar so high and delivering a service that is truly unrivaled!
M Mrs Dee Nat
39 days ago

Transformative Travel Experiences with Aunt Betty: A Repeat Customer’s Journey

Embarking on my second adventure with Aunt Betty, I am delighted to share my exceptional experience with this travel platform. From the moment I navigated to their website, I was greeted by unbeatably competitive prices that set the stage for yet another unforgettable journey. What truly sets Aunt Betty apart is their seamless booking process, which is not only user-friendly but also stress-free. As a repeat customer, I appreciate the simplicity and efficiency of their platform, making it a breeze to plan my travels without any unnecessary hassle. With Aunt Betty, I have found more than just a booking service; I have discovered a reliable companion in my quest for new adventures. Their dedication to providing top-notch service and ensuring customer satisfaction has solidified my loyalty to their platform. Thank you, Aunt Betty, for consistently exceeding my expectations and for making every travel experience a memorable one. I cannot wait to embark on my next journey with you!
M Mr Colin Glenn Diggle
40 days ago

Turning Frustration into Gratitude: A Genuine Review of

Let me start off by saying my experience with was far from ideal. I received an e-ticket with the wrong name on it, causing me quite a bit of stress. However, despite the initial setback, I am pleased to share that the customer service team at stepped up and resolved the issue promptly. After numerous phone calls and frustrating interactions with staff who were struggling with the language barrier, I was beginning to lose hope. But, to my surprise, not only corrected the mistake but also went above and beyond to ensure that my booking was handled with care and attention to detail. Although the process was far from smooth, the resilience and dedication of the team eventually turned my frustration into gratitude. I learned that sometimes challenges can lead to opportunities for excellent customer service, and certainly delivered on that front. In the end, despite the initial hiccups, I am thankful for the efforts of in rectifying the situation and making sure that my travel plans were back on track. If you find yourself in a similar situation, I would recommend giving a chance to make things right – because sometimes, it's the way a company handles a mistake that truly sets them apart.
D Doris
40 days ago

AuntBetty: Where Booking Flights Feels Like a Breeze

When it comes to booking flights, AuntBetty has truly revolutionized the experience for me. The process is not only easy but also remarkably quick, allowing me to secure my tickets without any hassle. I recently utilized AuntBetty for an overseas trip, and I was pleasantly surprised by the competitive prices they offered - a definite thumbs up from me! What sets AuntBetty apart is their efficiency - I received confirmation almost instantly, and my itinerary was promptly emailed to me, putting my mind at ease. The seamless booking experience has left a lasting impression on me, and I will undoubtedly be returning to AuntBetty for my future travel arrangements. A heartfelt thank you to AuntBetty for making flight bookings not just a task, but a delightful experience. If you're looking for a hassle-free and efficient way to book flights, look no further than AuntBetty - you won't be disappointed! 🌟
M Ms kllam
41 days ago

Unbeatable Prices and Exceptional Service: My AuntBetty Experience

When I needed to book a flight from Perth to Melbourne, I scoured the internet for the best deals. That's when I stumbled upon, and I am so glad I did. Not only did they offer the most competitive prices, but the booking process was a breeze. With just a few clicks, I had my flight confirmed, and my itinerary sent straight to my inbox. What truly set AuntBetty apart was their exceptional service. From start to finish, I felt like a valued customer. The prompt confirmation and efficient booking process reassured me that I made the right choice. AuntBetty went above and beyond to make my travel experience seamless and stress-free. If you're looking for unbeatable prices and top-notch service, look no further than I couldn't be happier with my purchase and the fantastic customer service I received. Thank you, AuntBetty, for making my travel dreams a reality!
M Mr Clayton Minto Legault
41 days ago

Embarking on my Dream Journey with Aunt Betty: A Heartfelt Review

From the moment I landed on Aunt Betty's website, I knew I was in for a smooth and delightful booking experience. I couldn't contain my excitement as I finalized my reservations for a long-awaited trip to Canada later this year. The convenience of paying with my World Elite Master Card added a layer of ease and security to the process, putting my mind at ease. As a traveler with high expectations, Aunt Betty exceeded them all with their user-friendly interface and seamless transaction process. The feeling of relief and joy knowing that my travel plans were in good hands is truly priceless. I can already sense the unforgettable memories and adventures that await me on this upcoming journey. Thank you, Aunt Betty, for turning my travel dreams into a tangible reality. I am eagerly counting down the days until I embark on this once-in-a-lifetime adventure, all thanks to your exceptional service and support.
M Mr Malik Affaq Mehmood
41 days ago

A Once-in-a-Lifetime Adventure Awaits!

Embarking on a journey is more than just booking a ticket; it's about creating unforgettable memories. As I navigated the virtual aisles of to secure my seat for a magical December 24 getaway, the process was seamless and efficient. While I cannot speak to the customer service experience just yet, my initial encounter has left me eagerly anticipating the adventure ahead. Thank you,, for setting the stage for what promises to be an extraordinary travel experience. Let the countdown to December 24 begin!

Introduction is an online travel agency that offers a wide range of travel services, including flights, hotels, car rentals, and vacation packages. With a user-friendly interface and competitive prices, aims to provide convenient and affordable travel solutions for its customers. In this comprehensive review, we will explore the various aspects of, including its pros and cons, user experience, pricing, customer service, product quality and selection, website usability, returns and exchanges, promotions and discounts, reputation, payment options, loyalty programs, customer reviews, community involvement, shipping, and costs.

Pros and Cons

One of the major advantages of is its competitive pricing. The website often offers discounted rates for flights, hotels, and vacation packages, making it an attractive option for budget-conscious travelers. Additionally, provides a user-friendly interface, making it easy to navigate and book travel services. However, one drawback is that the website may not always have a wide selection of options for certain destinations or dates.

User Experience offers a seamless user experience with its intuitive interface and simple booking process. The website provides clear and detailed information about each travel service, including flight details, hotel amenities, and car rental options. Users can easily search for and compare different options, select their preferred choices, and proceed with the booking process. The website also offers a helpful customer support feature for any inquiries or assistance.

Pricing and Value for Money is known for its competitive prices, especially when it comes to flights and vacation packages. The website frequently offers discounted rates and special deals, allowing customers to save on their bookings. In terms of value for money, provides quality travel services at affordable prices, making it a popular choice for those seeking budget-friendly travel options.

Customer Service prides itself on its excellent customer service. The website offers various channels for customer support, including a dedicated helpline, email support, and a live chat feature. The customer support team is known for their prompt and helpful responses, assisting customers with any queries or issues they may encounter. Overall, maintains a high standard of customer service, ensuring customer satisfaction throughout the booking process.

Product Quality and Selection offers a range of travel services, including flights, hotels, car rentals, and vacation packages. While the website generally provides quality options, the selection may vary depending on the destination and travel dates. It is advisable for customers to check the availability and reviews of specific services before making a booking through

Website Usability boasts a user-friendly website interface that is easy to navigate, making the booking process efficient and hassle-free. The website interface is visually appealing, and the search and filter options allow users to refine their travel preferences. ensures that users can easily find and book their desired travel services without any difficulties.

Returns and Exchanges has a well-defined returns and exchanges policy. In the event of flight cancellations or changes, the website provides clear instructions on how to initiate the process. However, it is important to note that specific airline or hotel policies may also apply, and customers should familiarize themselves with the terms and conditions of their booking before making any changes or cancellations.

Promotions and Discounts frequently offers promotions and discounts on flights, hotels, and vacation packages. These deals can provide substantial savings for travelers, making an enticing option for those looking for affordable travel options. Customers are advised to regularly check the website or subscribe to newsletters to stay updated on the latest promotions and discounts.

Reputation has built a favorable reputation in the online travel agency industry. The website has received positive reviews from customers who have praised its competitive pricing, user-friendly interface, and excellent customer service. has also partnered with reputable airlines, hotels, and car rental companies, further enhancing its reputation as a trustworthy travel booking platform.

Payment Options offers multiple payment options, including credit cards, debit cards, and online payment platforms. The website ensures that customer payment information is securely encrypted, protecting sensitive data from unauthorized access. By providing a variety of payment options, caters to the diverse needs and preferences of its customers.

Loyalty Programs currently does not have a dedicated loyalty program. While this may be a drawback for frequent travelers seeking additional benefits and rewards, the website compensates with its competitive pricing and regular promotions that allow customers to save on their travel expenses.

Customer Reviews

Customer reviews play a vital role in assessing the credibility and performance of Many customers have reported positive experiences, highlighting the website's affordable prices, user-friendly interface, and reliable customer service. However, as with any online platform, there may be occasional negative reviews related to specific experiences or preferences. It is advisable for customers to consider a variety of sources when evaluating based on customer reviews.

Community Involvement engages in community involvement through its social responsibility initiatives. The website occasionally partners with charitable organizations or participates in philanthropic activities that contribute to the welfare of society. By supporting such initiatives, demonstrates its commitment to social causes and giving back to the community.

Shipping and Costs

As an online travel agency, does not deal with physical product shipping. However, the website provides instant booking confirmations and e-tickets for flights, eliminating the need for physical shipping. In terms of costs, ensures transparent pricing, clearly displaying all applicable fees and charges during the booking process. Customers can review and verify the total cost of their travel services before making a payment.

In conclusion, offers a convenient and affordable solution for travelers looking to book flights, hotels, car rentals, and vacation packages. With its competitive pricing, user-friendly interface, and excellent customer service, has established itself as a reliable online travel agency. While the selection of services may vary for certain destinations and dates, customers can trust to provide quality travel options at affordable prices. Whether you are planning a solo trip or a family vacation, is worth considering for your travel booking needs.