Auratenewyork Reviews

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234 Reviews

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In the Jewelry Designer category

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9% users rated Very Good
65% users rated Excellent
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K Kevin
44 days ago

Exceptional Customer Service at Aurate New York

My experience with Aurate New York was nothing short of amazing. I was thrilled with the jewelry I received, but unfortunately, there was a sizing issue. However, the support team was incredibly efficient in addressing my concern. They promptly arranged for an exchange, provided a prepaid shipping label, and sent me the correct size without any additional charges. It's rare to come across companies these days that prioritize customer satisfaction to this extent. Aurate New York not only offers high-quality products but also exceptional customer service that goes above and beyond expectations. I couldn't be happier with how they handled my exchange process efficiently and with such ease. Thank you, Aurate New York, for making the exchange process a breeze. I will definitely be a returning customer and will recommend your brand to everyone I know!
A Angie L
44 days ago

Aurate New York: Turning a Disappointment into Delight

Embarking on a search for the perfect chain bracelet led me to auratenewyork.com, where my journey took an interesting turn. Initially filled with disappointment upon receiving a bracelet that seemed nothing like the product I had envisioned, I was faced with a gap in the links wider than expected, shattering my excitement. Determined to seek clarity, I reached out to the customer service team, hoping for a resolution. However, my first interaction left me with more questions than answers, as I was simply directed to the return or exchange process without a satisfactory explanation. It was through a stroke of luck that I found another team member, who not only addressed my concerns but went above and beyond to assist with my exchange process. With a new bracelet in hand, mirroring the product pictures I had initially fallen in love with, my faith in the brand was restored. Despite the initial hiccup and quality issues in the original order, Aurate New York's willingness to rectify the situation and replace the flawed product resonated with me. In the end, my overall experience with Aurate New York transformed from one of uncertainty to one of satisfaction, showcasing their commitment to standing by their products and ensuring customer delight. Thank you, Aurate, for turning a moment of doubt into a memory of exceptional service and quality craftsmanship.
M Marc Alexander
44 days ago

A True Gem in Customer Service

In a world where online shopping experiences can sometimes feel like a gamble, Aurate shines as a true gem in customer service. When I decided to surprise my daughter with a Christmas bracelet from Aurate, I had high hopes for a quick delivery. Initially promised a delivery time of just 3 days, I eagerly waited for the package to arrive. However, as days turned into weeks and then months, my excitement faded into disappointment. Despite the initial misrepresentation of the delivery timeline, what truly set Aurate apart was their handling of the situation. Rather than giving vague apologies, their team went above and beyond to address my concerns and provide updates on the status of my order. Their transparency and dedication to resolving the issue left a lasting impression on me. As the calendar flipped to February and my patience wore thin, Aurate continued to communicate openly, acknowledging the delay and offering sincere apologies. While the wait was longer than expected, their commitment to customer satisfaction never wavered. In a world where customer service can sometimes feel transactional and impersonal, Aurate stood out for their genuine care and attention to detail. Despite the initial hiccups, the journey with Aurate was a testament to their dedication to customer happiness. Thank you, Aurate, for turning what could have been a negative experience into a shining example of exceptional customer service.
V Vivien
44 days ago

Embracing Elegance: A Testament to Aurate Rings

Indulging in the allure of auratenewyork.com has been an absolute delight! From the moment I slipped on my Aurate ring, co-designed with Macenna, I was captivated by its exquisite craftsmanship and unmatched quality. The intricate details and fine materials used in creating this piece spoke volumes about Aurate's commitment to excellence. With every glance at my hand, I am reminded of the seamless fusion of style and sophistication that this ring embodies. Becoming a part of Aurate's community has not only elevated my jewelry collection but also awakened a newfound appreciation for timeless elegance. The collaboration with Macenna truly sets Aurate apart, adding a unique touch that resonates with my personal style. I wholeheartedly recommend Aurate to anyone seeking to adorn themselves with pieces that exude charm and grace. My Aurate ring has not only won me over as a customer but has also made me a devoted fan of Aurate's collections. Thank you, Aurate, for creating jewelry that transcends mere adornment to become a symbol of artistry and sophistication.
S SRM
45 days ago

Exceptional Quality, Speedy Delivery, and Abundant Choices!

When it comes to shopping for jewelry, quality is my top priority. Aurate New York exceeded all my expectations with their exceptional craftsmanship and attention to detail. Each piece I ordered was not only stunningly beautiful but also durable, standing the test of time without losing its shine or elegance. What truly impressed me was the speedy delivery. In today's fast-paced world, waiting for a package can feel like an eternity. However, Aurate New York's quick shipping and efficient handling had my items at my doorstep in no time, allowing me to enjoy them without delay. Furthermore, the range of options available on their website is simply astounding. Whether you're looking for a classic piece for everyday wear or a statement accessory for a special occasion, Aurate New York has it all. The variety in styles, metals, and gemstones ensures that there's something for everyone, making the browsing and selection process a joy. Overall, my experience with Aurate New York has been nothing short of exceptional. From the quality of their products to their prompt delivery and extensive options, they have truly set the bar high for online jewelry shopping. I highly recommend Aurate New York to anyone looking for premium quality, speedy service, and a wide array of choices. It's a decision you won't regret!
J James Tilley
45 days ago

Impressed by Aurate New York’s Precision and Punctuality!

When I stumbled upon Aurate New York's website, I was initially drawn in by their elegant designs, but I was truly won over by their impeccable service. The necklace I ordered was not only exactly as described but even more stunning in person. The attention to detail and precision in their craftsmanship truly impressed me. Moreover, their commitment to timely delivery was a breath of fresh air. I received my order exactly when they said I would, which is a rarity in today's fast-paced world. Aurate New York not only met but exceeded my expectations, and I couldn't be happier with my purchase. I highly recommend them to anyone looking for high-quality jewelry and top-notch service. Thank you, Aurate New York, for a truly exceptional experience!
B Betsy Gansborg
46 days ago

Radiant Hoop Earrings: A Stylish Must-Have!

My experience with Aurate New York has been nothing short of exceptional! From the moment I received their beautiful hoop earrings, I have been wearing them non-stop. Not only are they incredibly comfortable and practical for everyday wear, but they also add a touch of elegance and sophistication to any outfit. The craftsmanship and quality of the earrings are truly top-notch, reflecting the brand's commitment to excellence. The attention to detail in the design is evident, making me feel confident and stylish whenever I have them on. I can confidently say that Aurate New York's hoop earrings have become a staple in my wardrobe, and I receive compliments every time I wear them. Thank you for creating such a stunning piece of jewelry that effortlessly elevates my look!
C customer
46 days ago

An Unforgettable Sparkle: My Ode to the Enchanting Aurate Bracelet

When I stumbled upon auratenewyork.com, I was immediately drawn to their bracelet collection. The piece I purchased surpassed all my expectations. The bracelet’s subtle shimmer captivates whenever it catches the light, adding a touch of elegance to my everyday ensemble. What truly impressed me was the secure fit of the bracelet on my wrist. It snugly embraces my skin, giving me a sense of reassurance and comfort. Despite the initial struggle to take it off, mastering the art of doing so only deepened my appreciation for its craftsmanship. Thank you, Aurate, for creating a piece that not only complements my style but also brings me a daily dose of joy and sophistication. I can't help but admire the intricate details and the lasting impression this bracelet leaves. A true testament to the brand's commitment to quality and beauty!
J Joyce Y.
46 days ago

Transformative Jewelry Experience with Aurate New York

Embarking on a journey to adorn myself with the elegance of Aurate New York jewelry, I was met with a minor hiccup when the pendant I received didn't seamlessly fit my Aurate chain. While initially disappointed, this situation led me to discover a new sense of creativity and personalization as I sought out a jump ring to complete the ensemble. This unexpected twist transformed my jewelry-wearing experience into a unique and personalized journey, allowing me to infuse my own style into the piece. Despite the initial setback, the quality and beauty of the Aurate New York pieces continue to captivate me, making each adornment a true reflection of my individuality and style. Thank you, Aurate New York, for not only providing exquisite pieces but also inspiring creativity and self-expression in your customers.
R Rio Luciano
46 days ago

Exquisite Jewelry, Affordable Pricing, and Unparalleled Customer Service!

My heartfelt testimonial for auratenewyork.com genuinely reflects the impeccable experience I had. Despite a slight delay in delivery, the exceptional customer service team ensured I felt valued and respected throughout the process. The dainty beauty of the stone, albeit smaller than anticipated, exuded elegance and sophistication, capturing my heart instantly. The delicate chain, though lightweight, added a subtle grace to the entire piece. At an unbelievably affordable price point, the jewelry exuded a timeless charm that far exceeded my expectations. The enchanting piece effortlessly outshined its modest price tag, leaving me in awe of its allure and craftsmanship. My investment felt more like a steal than a purchase, making every penny worth it. Despite the initial hiccup, the team's dedication to ensuring customer satisfaction and the sheer magnificence of the jewelry has solidified my loyalty to auratenewyork.com. From intricate designs to impeccable quality, every aspect of my experience radiated excellence, making me a lifelong patron of their exquisite collections.
J Jenny H
47 days ago

A Gem of a Find: 14k Gold Bliss!

When I stumbled upon auratenewyork.com, I was on a mission for elegance without breaking the bank. Searching for quality 14k gold amidst a sea of vermeil options, I almost lost hope, until Aurate New York shone like a beacon of authenticity. The seamless journey from selecting my desired piece to the swift delivery of the package left me in awe. The website’s user-friendly interface made the browsing experience a joy, reflecting the brand's commitment to simplicity and sophistication. Despite the competitive market, Aurate New York's pricing for 14k gold remains unparalleled, striking a perfect balance between luxury and affordability. The moment I held my new piece, I felt a rush of satisfaction, knowing I had discovered a rare gem that exceeded my expectations. My overall experience with Aurate New York can be summed up in one word: enchanted. From their exquisite craftsmanship to their impeccable service, every aspect resonated with perfection. Thank you, Aurate New York, for making my journey towards authentic 14k gold a memorable and truly satisfying one!
A Andrea Gutierrez
47 days ago

Unveiling Elegance: A Love Letter to Aurate’s Pink Sapphire Bracelet

Embracing the allure of auratenewyork.com, I eagerly awaited the arrival of my pink sapphire bracelet. As I unwrapped the package, my breath caught at the sight of its ethereal beauty. The delicate pink hues intertwined with the golden accents, creating a mesmerizing piece that adorned my wrist with grace and sophistication. With each glance at my wrist, I am reminded of the impeccable craftsmanship and attention to detail that went into creating this masterpiece. The quality surpassed my expectations, and I found myself yearning to explore more of Aurate's exquisite collection. As I navigate their website, I cannot help but feel a sense of excitement bubbling within me. The temptation to indulge in more bracelets is real, but I remind myself to savor each piece, just as I have with my beloved pink sapphire bracelet. Thank you, Aurate, for infusing my life with elegance and charm. Your creations have a way of speaking to the soul, and I eagerly anticipate the moments ahead where I can embrace the beauty you bring into my world.
H Helen Sammoud
47 days ago

Timelessly Elegant: A Testimonial for the Sapphire Necklace

Embracing the allure of elegance, I adorned myself with the exquisite Sapphire Necklace from auratenewyork.com. This captivating piece isn't just jewelry; it's a statement of sophistication and style that I proudly wear every day. The deep azure hue of the sapphire gemstone radiates a sense of regality, drawing admiring glances and compliments wherever I go. From the moment I placed my order, I was impressed by the seamless experience - swift delivery that surpassed my expectations and impeccable packaging that added an element of luxury to the unboxing ceremony. Every detail was meticulously curated, reflecting the brand's commitment to excellence. This necklace has become more than an accessory; it's a symbol of personal empowerment and timeless beauty. I am grateful for the confidence and grace it has bestowed upon me, elevating my ensemble and spirit with its understated grandeur. Thank you, auratenewyork.com, for encapsulating the essence of sophistication in this stunning Sapphire Necklace.
M Mindy
49 days ago

An Unforgettable Journey with Aurate New York: Unveiling Beauty and Quality at Unbeatable Prices

Embarking on my jewelry quest at auratenewyork.com has been nothing short of enchanting. The allure of their gorgeous pieces immediately captivated my heart. Each purchase has only deepened my admiration for their craftsmanship and attention to detail. What sets Aurate New York apart is the sheer joy of receiving a piece that surpasses even the most stunning online images. The ability to customize my jewelry in terms of color and karat has added a personal touch that elevates my overall experience. The quality of their products speaks volumes, reassuring me that I've made a worthwhile investment. Aurate New York has not only exceeded my expectations but also set a new standard for what exceptional jewelry should be. In a world where beauty often comes at a steep price, Aurate New York strikes the perfect balance by offering high-quality pieces at prices that feel like a steal. The affordability paired with the unparalleled quality makes me a devoted fan of this brand. My journey with Aurate New York has been filled with delight and satisfaction. With each purchase, I fall more deeply in love with their beautiful creations. Thank you, Aurate New York, for making my jewelry dreams a reality! 😁
A Alan Kinkead
51 days ago

Unwrapping Joy with Aurate’s First Impressions – A Genuine Customer’s Experience

Navigating the world of online jewelry shopping can be both thrilling and nerve-wracking. As I eagerly anticipated my first order from Aurate, I couldn't help but feel a sense of excitement mixed with a hint of apprehension. Would the item live up to its online depiction? Would the quality match the price point? When the package finally arrived, right on schedule, I couldn't contain my curiosity. Unwrapping the delicate packaging revealed the stunning Connection Necklace that I had chosen. Its elegance and craftsmanship were undeniable, immediately catching the eye of the recipient. However, amidst the swirl of excitement, I noticed a couple of imperfections that caught me off guard. A knot in the chain demanded attention, requiring a tedious unraveling process before the necklace could be worn. Additionally, a peculiar round link puzzled both the recipient and me. Despite the assurance of inspection, these unexpected flaws left us wondering about the attention to detail in the quality check process. While these issues momentarily dampened the joy of the unboxing experience, they did not overshadow the beauty of the necklace itself. The recipient's genuine appreciation for the design and style reassured me of Aurate's commitment to crafting exquisite pieces. As a thoughtful gesture, I reached out to Aurate, offering to provide a photo to shed light on the unexpected intricacies noticed. Their prompt and attentive response further underscored their dedication to customer satisfaction. In hindsight, this initial encounter with Aurate may have had its bumps along the way, but it was a journey filled with genuine insights and lessons. My first order from Aurate may not have been flawless, but it was a testament to the brand's potential for greatness and their willingness to listen and improve. In the realm of online shopping, where experiences can often feel distant and impersonal, Aurate's genuine engagement and commitment to creating meaningful connections with their customers set them apart. Here's to many more fulfilling collaborations with Aurate, where every imperfection becomes an opportunity for growth and understanding.

Introduction

Aurate New York is a jewelry brand that offers a wide selection of high-quality, handcrafted pieces. The company prides itself on sustainability, ethical sourcing, and fair pricing. With a focus on creating timeless designs for everyday wear, Aurate New York is quickly becoming a favorite among fashion enthusiasts.

Pros and Cons

Pros:
  • High-quality, handcrafted pieces
  • Wide selection of designs
  • Ethical sourcing and fair pricing
  • Sustainable and eco-friendly practices
Cons:
  • Higher price point than some competitors
  • Limited options for customization

User Experience

Aurate New York's website is easy to navigate, with clear categories and filters for sorting through products. The site also features detailed product descriptions and multiple images for each piece. However, some users have reported slow loading times when browsing the site on mobile devices.

Pricing and Value for Money

Aurate New York's prices are higher than some competitors, but the brand's commitment to ethical sourcing and sustainability justifies the premium. Additionally, Aurate offers a lifetime warranty on all its pieces, which adds value to the overall cost.

Alternatives

Some alternatives to Aurate New York include Mejuri, Vrai, and Catbird.

Customer Service

Aurate New York's customer service team is available via email and phone, and most customers report positive experiences with the brand's support. Additionally, Aurate offers a 30-day return policy and free shipping on all orders.

Product Quality and Selection

Aurate New York offers a wide range of high-quality, handcrafted jewelry pieces. The brand uses sustainable materials like recycled gold and ethically-sourced gemstones, which adds an ethical and eco-friendly dimension to its products. Some customers have noted that the pieces are smaller than expected, so it's important to pay attention to the dimensions listed in the product description.

Website Usability

Aurate New York's website is user-friendly, with a sleek and modern design. However, some users have reported slow loading times on the site, which can be frustrating. The brand could benefit from optimizing its website for faster load times, especially on mobile devices.

Returns and Exchanges

Aurate New York offers a 30-day return policy, which gives customers plenty of time to decide if they want to keep their purchase. Returns are free, and the brand offers a lifetime warranty on all its pieces.

Promotions and Discounts

Aurate New York occasionally offers sales and promotions, but these are not as frequent as some competitors. However, the brand's commitment to fair pricing and ethical sourcing is a value proposition that justifies the higher cost.

Reputation

Aurate New York has an excellent reputation among customers, with high ratings on websites like Trustpilot and Google My Business. The brand's ethical practices and commitment to sustainability have helped it build a loyal following of customers who appreciate its values.

Payment Options

Aurate New York accepts most major credit cards, including Visa, Mastercard, American Express, Discover, and JCB. Customers can also pay using PayPal or Klarna, which allows them to split their purchase into four interest-free payments.

Loyalty Programs

Aurate New York does not currently offer a loyalty program, but the brand's focus on ethical practices and quality products fosters a sense of brand loyalty among its customers.

Customer Reviews

Aurate New York has a strong customer review profile, with an overall positive sentiment across multiple platforms. Customers frequently praise the brand's ethical practices, high-quality products, and excellent customer service.

Community Involvement

Aurate New York is committed to giving back to the community, with a focus on supporting causes related to education and women's empowerment. The brand partners with organizations like Pencils of Promise and She's the First to create positive change.

Shipping and Costs

Aurate New York offers free shipping on all orders, with a delivery time of 3-5 business days for domestic orders. Customers can also choose to expedite their shipping for an additional fee. The brand ships internationally, but customers should expect longer delivery times and additional fees for customs and taxes.