Aurelle Reviews

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1882 Votes

60 Reviews

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In the Swimwear Store category

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15% users rated Terrible
10% users rated Poor
10% users rated Average
20% users rated Very Good
45% users rated Excellent
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D Darian
130 days ago

Rekindled Trust and Stunning Bikinis

Aurelle.shop has truly won me over with their breathtaking bikinis and captivating patterns. However, I must admit that my initial experience with their customer service was not up to par. There was a period where their communication and presence seemed to dwindle on social media, leaving many customers, including myself, feeling anxious and neglected. The abrupt and impolite responses from the brand to concerned inquiries only added to the frustration. It felt like a mystery when they suddenly reappeared without addressing the past grievances or providing clarity on pending orders. This left me feeling quite apprehensive about the brand's trustworthiness. Nevertheless, I must commend Aurelle.shop for their efforts to mend the broken trust. Their recent comeback, although unexpected, has been accompanied by a generous gesture of offering $500 gift cards, which seems to be a genuine attempt to reconcile with their customers. This step, in my opinion, reflects a genuine desire to rekindle trust and rebuild relationships. The allure of their stunning bikinis ultimately led me to give them another chance, and I'm pleased to share that I've been thoroughly impressed. The quality and beauty of their swimwear have exceeded my expectations, reaffirming my love for their products. While the initial turbulence did raise doubts, I'm grateful for the brand's efforts to restore faith and appreciate their commitment to delivering exceptional products. I look forward to witnessing their continued dedication to customer satisfaction and am optimistic about our future interactions. Thank you, Aurelle.shop, for your beautiful creations and for working towards regaining the trust of your customers.
D Darian
130 days ago

An Honest Experience with Aurelle. Shop: What You Need to Know

I recently had an experience with Aurelle. Shop that left me feeling conflicted. On one hand, their range of bikinis and unique patterns are undeniably appealing. However, the customer service I received was less than satisfactory. To add to my concerns, I noticed a sudden disappearance from their Instagram a few months back, leaving many customers, including myself, without any updates or communication. This raised red flags, and the brand's abrupt return without addressing the previous lack of communication only deepened my unease. What troubled me even more was the brand's response to customers on social media. Instead of addressing valid concerns, they seemed to dismiss them rudely, which left me questioning their professionalism. It felt very unsettling to see a brand interacting with their own customers in such a manner. The offer of $500 gift cards further added to the confusion. It seemed like an attempt to regain favor with customers, but without a genuine explanation or apology, it came across as a band-aid solution to deeper issues. In conclusion, while I appreciate the aesthetic appeal of Aurelle. Shop's products, the overall experience has left me feeling wary. I hope to see improved communication and customer support from the brand in the future to restore trust and confidence in their services.
D Darian
130 days ago

An Unforgettable Experience at Aurelle. Shop

Sharing my honest feedback on Aurelle. Shop – while I was enamored by the stunning bikinis and their intricate patterns, the overall customer service left much to be desired. Browsing through their Instagram, I couldn't help but notice a mysterious absence a few months back, leaving loyal patrons like me in the dark with no updates or explanations. To my surprise, upon their return, the brand's demeanor seemed off-kilter, responding curtly and unprofessionally to concerns raised by customers, even going as far as accusing them of being scammers. The lack of transparency regarding past mishaps was concerning, leaving me feeling uneasy about the fate of pending orders. The sudden appearance of $500 gift cards as an attempt to mend relations felt more like a band-aid solution than a genuine resolution. Despite these setbacks, I remain hopeful that Aurelle. Shop will learn and grow from these experiences, fostering a more trusting and transparent relationship with their valued clientele. The allure of their products is undeniable, and with improved customer care, they have the potential to truly shine in the world of fashion.
K Kaitlyn
195 days ago

Exemplary Customer Service Rescued My Order

I cannot emphasize enough how grateful I am for the exceptional customer service at aurelle.shop. Initially, my order faced a significant delay, stretching over four weeks with ambiguous delivery updates. Frustration started to set in as proposed delivery dates were continuously postponed. However, my disappointment was swiftly transformed into admiration when the customer service team intervened. Their proactive approach and genuine concern for my experience truly stood out. Not only did they provide me with regular updates on my package, but they also went above and beyond to ensure that it reached me in a timely manner. Their personalized assistance and unwavering support rekindled my faith in the brand. Today, as I eagerly unbox the long-awaited delivery, I am filled with gratitude for the remarkable individuals who salvaged my order. The product, though delayed, exceeded my expectations, and the exceptional service has undoubtedly earned my loyalty. Thank you, aurelle.shop, for turning a potentially disappointing situation into a remarkably positive one. I look forward to further experiences with your brand.
K Kaitlyn
195 days ago

Exemplary Customer Service and Product Quality

I can't thank aurelle.shop enough for the exceptional customer service and high-quality products they provide. From the moment I placed my order, their team went above and beyond to ensure that I was informed about the status of my delivery. Despite a slight delay, they kept me updated throughout the entire process and even offered me a special discount for my next purchase as a gesture of goodwill. The product itself exceeded my expectations in terms of quality and durability. I will definitely be a returning customer and highly recommend aurelle.shop to anyone looking for top-notch products and customer care.
K Kaitlyn
195 days ago

Transformative Customer Service Experience at Aurelle. Shop

As a loyal customer of Aurelle. Shop, I have always been impressed by their prompt delivery and exceptional service. However, my recent order faced an unexpected delay, stretching the delivery time to over 4 weeks. Despite this initial disappointment, what truly set Aurelle. Shop apart was their proactive communication and willingness to rectify the situation. The team at Aurelle. Shop promptly reached out to me, acknowledging the delay and providing regular updates on the status of my package. Their transparency and commitment to customer satisfaction truly shone through during this challenging time. What started as a frustrating experience turned into a transformative one, thanks to Aurelle. Shop's dedication to resolving issues efficiently. They went above and beyond to ensure that I received my order with a personal touch, reinstating my trust and loyalty to their brand. I am grateful for the genuine care and effort shown by Aurelle. Shop's customer service team, turning what could have been a negative experience into a positive one. I highly recommend Aurelle. Shop for their exceptional products and unwavering commitment to customer satisfaction. Thank you for going the extra mile, Aurelle. Shop!
K Kaitlin Barrows
220 days ago

Unmatched Quality and Perfect Fit!

I can't contain my excitement for aurelle.shop's swimsuits! Initially, I ordered a mystery swimsuit, and although it turned out to be a size bigger than expected, I couldn't complain as I used a gift card for the purchase. The quality was still exceptional. Undeterred, I placed another order for a tie swimsuit, and it was an absolute dream! The fit was perfect, and the quality exceeded my expectations. I'm head over heels in love with it! Thank you, aurelle.shop, for delivering unmatched quality and the perfect fit.
K Kaitlin Barrows
220 days ago

Transformed My Beach Days: The Perfect Fit Swimsuits!

Reflecting on my experience with aurelle.shop, I can't help but express my adoration for their swimsuits. Upon receiving a mystery swimsuit, I noticed it was a tad too big for my liking—resembling a medium rather than the small size indicated. However, I remained appreciative, considering I had used gift cards for the purchase. Undeterred by this minor setback, I decided to place another order, this time opting for a tie swimsuit. And let me tell you, it was nothing short of perfection! From the moment I tried it on, I fell head over heels in love with the impeccable fit. Not to mention, the quality exceeded my expectations, making every beach day feel like a luxurious escape. Thank you, aurelle.shop, for transforming my swimwear collection and enhancing my beach days with your amazing swimsuits. Can't wait to explore more designs from your line!
K Kaitlin Barrows
220 days ago

Unmatched Quality and Love at First Fit!

From the moment I stumbled upon aurelle.shop, I knew I was in for a treat. The allure of their mystery swimsuit had me hooked, and despite it being a tad bigger than expected, the quality spoke volumes. It felt like a luxurious medium-sized hug rather than a small, but hey, who’s complaining when it’s a surprise courtesy of those delightful gift cards? Fuelled by my positive experience, I plunged into another purchase – a mesmerizing tie swimsuit. And let me tell you, it was pure magic. The fit was unparalleled, hugging me in all the right places, and the quality was beyond exceptional. I couldn’t help but fall head over heels in love with it. In a world where online shopping can sometimes feel like a gamble, Aurelle has managed to deliver not just products, but experiences. The compliments I received while flaunting these swimsuits made me feel like a million bucks. If you’re seeking unmatched quality and swimwear that fits like a dream, look no further than Aurelle – they’ve won me over for life.
I Isabella
229 days ago

Amazing Quality with Room for Improvement

As a dedicated fan of aurelle.shop, I can't help but rave about the amazing quality of their bikinis. Upon receiving my package, I was overjoyed to find a delightful free gift tucked inside. The vibrant colors and overall craftsmanship exceeded my expectations. However, as much as I adore their bikinis, I've encountered a slight hiccup. The sizing seems to vary inconsistently between different styles of tops and bottoms, causing some frustration. Additionally, despite opting for rush shipping, my order arrived no sooner than it would have with regular shipping – a letdown, to say the least. Nonetheless, I remain loyal to aurelle.shop for their unparalleled quality and stunning designs. With a bit of fine-tuning in sizing consistency and shipping efficiency, they would undoubtedly reach perfection.
I Isabella
229 days ago

Exceeding Expectations: A Tale of Vibrant Surprises and Sizing Woes

Embarking on my journey with Aurelle.shop proved to be a delightful rollercoaster of emotions. The moment I unraveled my package, a free gift gleamed back at me, igniting a spark of joy within. The bikinis, resplendent in their vibrant colors, boasted an impressive quality that spoke volumes about the brand's craftsmanship. However, amidst the sea of positives lay a tinge of inconsistency. The sizing discrepancies between various styles of bikini tops and bottoms left me grappling with a perplexing dilemma, as the allure of the perfect fit seemed just beyond reach. Despite opting for expedited shipping, the promised swiftness failed to materialize, disappointing my eager anticipation. Yet, amidst these minor setbacks, the allure of Aurelle's offerings shines bright. Their commitment to quality and the air of generosity with surprise gifts add a touch of magic to the overall experience. As a loyal customer, I remain hopeful that Aurelle will navigate these inconsistencies towards a path of perfection, ensuring every purchase is a harmonious blend of style, comfort, and timely delivery.
I Isabella
229 days ago

A Gem of Quality with Room for Improvement

Having delved into the rich offerings of aurelle.shop, I am compelled to share my experience. The allure of their bikinis is undeniable – each piece exudes a charm that captivates. Unpacking my order was a joyous moment as I discovered a delightful free gift tucked within. The vivid hues and impeccable craftsmanship spoke volumes of the brand's commitment to quality. However, amidst the brilliance, I stumbled upon a notable inconsistency. The sizing of the bikinis varied unpredictably across different styles, presenting a minor hurdle in the quest for the perfect fit. Additionally, my decision to opt for rush shipping, aimed at hastening the arrival of my order, regrettably did not yield the expected results. The delay, akin to that of standard shipping, left me somewhat disheartened. Nevertheless, notwithstanding these slight setbacks, the essence of aurelle.shop shines bright. Their commitment to quality is palpable, weaving a narrative of excellence that lingers. With a pinch of refinement in the realm of sizing consistency and shipping efficiency, Aurelle has the potential to further elevate the customer experience. In essence, my journey with Aurelle is one of discovery, where the promise of exceptional quality meets the prospect of growth. Embracing this duality, I eagerly anticipate the brand's evolution as they carve a path toward perfection.
M Madison Horst
231 days ago

Exceptional Products, Disappointing Customer Service

I recently purchased a few items from aurelle.shop and I must say, the quality of their products is exceptional. However, my experience with their customer service was quite disappointing. After encountering an issue with my order, I attempted to reach out to their team through email and Instagram, but to no avail. Despite multiple attempts over a period of two weeks, I received only automated responses and no real assistance. The lack of responsiveness from their customer service team left me feeling frustrated and unheard. As a loyal customer who truly appreciates their products, I hope that aurelle.shop will address this issue and improve their customer service in the future. In the meantime, I can't deny the allure of their amazing products, but the customer service experience could definitely use some enhancement.
M Madison Horst
231 days ago

Exemplary Product Quality and Prompt Customer Service

Embarking on my shopping journey with aurelle.shop was nothing short of a delightful experience. From the exquisite products to the exceptional customer service, every interaction left me in awe. The swift responses to my queries and the personalized assistance I received truly set them apart in the online shopping realm. What truly stood out was the attention to detail in every step of the process. The quality of the product surpassed my expectations, and any concerns I had were promptly addressed by their dedicated customer service team. Their commitment to customer satisfaction was evident in every interaction, making me feel valued and appreciated as a customer. In a world where seamless shopping experiences are a rarity, aurelle.shop has managed to exceed all expectations. The combination of top-notch product quality and unparalleled customer service makes them a beacon of excellence in the e-commerce industry. I cannot recommend them enough and eagerly look forward to my next purchase with them.
M Madison Horst
231 days ago

No customer support response

My evaluation for aurelle.store I've been making an attempt to achieve customer support with reference to a problem with my order and their e-mail doesn't work on any of the platforms. I additionally messaged their Instagram and I maintain getting an automatic message and no response. I’ve been making an attempt to achieve them for 2 weeks now

Introduction

Aurelle.shop is an online retailer that offers a diverse range of fashionable and trendy clothing for men and women. With a focus on providing high-quality products at affordable prices, the store has gained popularity among fashion-conscious individuals.

Pros and Cons

  • Pros:
  • Wide selection of trendy clothing
  • Competitive pricing
  • Responsive and user-friendly website
  • Free shipping on orders over a certain amount
  • Flexible return and exchange policy
  • Positive customer reviews
  • Secure payment options
  • Active social media presence
  • Cons:
  • Limited sizing options for some items
  • Product availability can vary

User Experience

Aurelle.shop provides a seamless and enjoyable shopping experience for users. The website's clean design and intuitive navigation make it easy to browse through the extensive collection. The filters and search options further assist in finding specific items. The checkout process is quick and efficient, ensuring a hassle-free shopping experience.

Pricing and Value for Money

Aurelle.shop offers competitive pricing, making it an affordable option for fashion enthusiasts. The products provide excellent value for money, considering the quality and style they offer. Additionally, the store frequently offers attractive promotions and discounts, allowing customers to save even more.

Customer Service

Aurelle.shop prioritizes customer satisfaction and aims to ensure a positive experience for its shoppers. The customer service team is responsive and helpful, promptly addressing any queries or concerns. The store's commitment to providing exceptional service enhances its reputation and garners customer loyalty.

Product Quality and Selection

Aurelle.shop maintains a high standard of product quality. The clothing items available on the website are well-crafted and made from durable materials. The store offers an extensive selection, ranging from trendy casual wear to formal attire, catering to different styles and preferences.

Website Usability

Aurelle.shop's website is designed with user-friendliness in mind. The intuitive layout, clear product categorization, and effective search functionality make it easy to navigate and find desired items. The website's fast loading speed ensures a smooth browsing experience.

Returns and Exchanges

Aurelle.shop provides a convenient and flexible return and exchange policy. Customers can request returns or exchanges within a specified time period, as long as the items are in an unused and resaleable condition. The store offers a hassle-free process, ensuring customer satisfaction.

Promotions and Discounts

Aurelle.shop frequently runs promotions and discounts, allowing customers to enjoy savings on their purchases. The store offers percentage discounts, free shipping offers, and occasional flash sales. These promotions make shopping at Aurelle.shop even more enticing, especially for budget-conscious buyers.

Reputation

Aurelle.shop has built a strong reputation in the fashion industry. Its commitment to providing fashionable clothing, excellent customer service, and competitive pricing has garnered positive reviews from customers. The store's continued growth and positive feedback reflect its credibility and reliability as an online retailer.

Payment Options

Aurelle.shop offers a variety of secure payment options to ensure convenient transactions. Customers can choose from popular methods such as credit/debit cards, PayPal, and other trusted online payment platforms. The store's commitment to secure payment processing instills confidence in customers while making purchases.

Loyalty Programs

Aurelle.shop currently does not have a loyalty program in place. However, the store frequently rewards its customers with exclusive promotions and discounts, creating a sense of loyalty and appreciation.

Customer Reviews

Customer reviews of Aurelle.shop are overwhelmingly positive, praising the quality of the clothing, affordability, and prompt customer service. The store's commitment to exceeding customer expectations is reflected in the numerous positive reviews, establishing trust and credibility.

Community Involvement

Aurelle.shop actively engages with its community through various social media platforms. The store hosts giveaways, shares styling tips, and encourages customer interaction. This engagement fosters a sense of community, making customers feel connected and valued.

Shipping and Costs

Aurelle.shop offers reliable shipping services to customers worldwide. Depending on the location, shipping times may vary. However, the store aims to dispatch orders promptly to ensure timely delivery. Free shipping is available on orders exceeding a certain amount, making it an attractive option for customers seeking affordable shipping options. In conclusion, Aurelle.shop offers a diverse selection of trendy and affordable clothing. With its commitment to exceptional customer service, high-quality products, and attractive pricing, the store has successfully established itself as a reputable online retailer. The user-friendly website, flexible return policy, and frequent promotions further enhance the overall customer experience. Whether you are searching for casual wear or stylish formal attire, Aurelle.shop provides a reliable platform to fulfill your fashion needs.