Ausstech Reviews

Voted Good (4/5)

144 Votes

65 Reviews

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In the Outdoor & Winter Sports category

Pie-Chart Analysis

9% users rated Terrible
0% users rated Poor
9% users rated Average
9% users rated Very Good
72% users rated Excellent
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D Don Rousell
84 days ago

Unwavering Dedication and Exceptional Service

I cannot thank enough for the exceptional service they provided me, especially on Boxing Day. The time and effort they went to for me to pick up my bike truly showcased their unwavering dedication to customer satisfaction. Despite the holiday rush, they went above and beyond to ensure that I was taken care of. This level of commitment is truly remarkable and sets them apart from the rest. I am grateful for the outstanding service and highly recommend them to anyone in need of reliable and customer-centric assistance.
D Don Rousell
84 days ago

Unwavering Dedication and Exceptional Service: A Personal Experience with

I cannot express enough gratitude for the unparalleled dedication and effort displayed by the team at during my recent experience. Despite the holiday rush, their commitment to ensuring my satisfaction was truly remarkable. The extra mile they went to accommodate my schedule, allowing me to pick up my bike on Boxing Day, exceeded all expectations. Not only was the service prompt and efficient, but the genuine care and attention to detail shown throughout the entire process truly set them apart. My experience with was not merely about a transaction; it was a demonstration of unwavering dedication to customer satisfaction. I am beyond impressed and will continue to recommend their services wholeheartedly. Kudos to the team for exemplifying what exceptional service should look like.
D Don Rousell
84 days ago

A Journey of Exceptional Care and Dedication

Reflecting on my experience with, I am overwhelmed by the incredible lengths the team went to assist me. Despite it being Boxing Day, a time typically reserved for rest and relaxation, they dedicated themselves to ensuring I could pick up my bike without any hassle. This level of service truly sets them apart. From the moment I reached out to them, their commitment to customer satisfaction was evident. The seamless process and the care they exhibited were beyond compare. I am grateful for their exceptional service and would highly recommend to anyone seeking unparalleled dedication and support.
K Karinna
96 days ago A reliable source for top-quality bikes and exceptional service

As an avid cyclist, I was eagerly awaiting the arrival of my new bike from, and I must say, I was not disappointed. The delivery was lightning-fast, and I was pleasantly surprised by the superior quality of the bike. From the sturdy frame to the smooth gears, every detail exceeded my expectations. What truly sets Ausstech apart is their commitment to customer satisfaction. The entire purchasing process was seamless, and their team was incredibly helpful and knowledgeable. It's clear that they value their customers and take pride in delivering top-notch products. I can confidently say that Ausstech has gained a loyal customer in me. Thank you for everything, and I couldn't be happier with my experience. If you're in the market for a reliable source for high-quality bikes and exceptional service, look no further than Ausstech.
K Karinna
96 days ago

Riding into Happiness: A Testimonial for Ausstech

When I stumbled upon Ausstech and decided to purchase a bike from them, I had my fingers crossed for a smooth transaction and a quality product. Little did I know that my expectations would be not just met, but exceeded. The delivery was lightning-fast, leaving me impressed with their efficiency. As I unboxed my new bike, the quality was immediately evident – sturdy frame, smooth gears, and overall excellent craftsmanship. It was clear that Ausstech values their customers by providing top-notch products. Every ride I take on my Ausstech bike fills me with joy and contentment. The feeling of cruising down the street, wind in my hair, is truly priceless. Ausstech has not just sold me a bike; they have sold me an experience, a gateway to happiness. I can confidently say that choosing Ausstech was one of the best decisions I've made. Thank you, Ausstech, for bringing such joy into my life. I couldn't be happier with my purchase and the overall experience. Here's to many more happy rides with my Ausstech bike!
K Karinna
96 days ago

Unmatched Quality and Service: A Satisfied Customer’s Testimonial

Upon discovering the impeccable service of Ausstech, I delved into the world of cycling with great enthusiasm, and I can confidently say that it has been a delightful journey so far. The fast and efficient delivery exceeded my expectations, allowing me to hit the open road in no time. As I unwrapped my new bike, the quality surpassed all standards, showcasing the dedication and craftsmanship put into its creation. Ausstech has truly mastered the art of customer satisfaction. Their attention to detail and commitment to excellence shine through in every aspect of their service. I am genuinely grateful for the seamless experience they provided, leaving me with a smile on my face as I embarked on countless memorable rides. Thank you, Ausstech, for not just selling me a bike, but for delivering an unparalleled cycling experience. Your passion for what you do is evident in every pedal stroke, and I couldn't be more pleased with my decision to choose your brand. Here's to many more adventures on two wheels, thanks to your exceptional products and service.
P Phil
96 days ago

Exceptional Product, Disappointing Delivery

I recently purchased from and while the ordering process was smooth and efficient, the shipping experience left much to be desired. The product itself is exceptional, but unfortunately, the delivery service by Sendle was disappointing. Despite the promising start, the delay in receiving my parcel due to Sendle's inefficiencies has left me feeling dissatisfied. I urge the company to consider an alternative shipping provider to enhance the overall customer experience. Despite this setback, I remain hopeful that the issue will be addressed for future customers, as the product quality truly deserves recognition.
P Phil
96 days ago

Top-Notch Products, Let Down by Subpar Shipping

When I stumbled upon, I was thrilled to find their amazing range of products. The ordering process was smooth, and I eagerly awaited the arrival of my purchase. However, my excitement turned to disappointment when I encountered issues with their shipping partner, Sendle. Despite's impressive service, the delays caused by Sendle have left me frustrated and still waiting for my item. I urge them to reconsider their choice of courier to ensure that every customer receives their orders promptly.
P Phil
96 days ago

Exceptional Products, Disappointing Delivery: A Cautionary Tale

As an avid online shopper, I recently turned to in search of quality products. The ordering process was smooth and efficient, and I eagerly awaited the arrival of my purchase. However, my enthusiasm quickly waned as I realized they utilized Sendle for shipping. Despite the stellar products, the delivery experience was marred by constant delays. Each Sendle parcel I received was inexplicably held up, leaving me frustrated and disappointed. While's offerings are top-notch, their choice of courier service significantly tarnished my shopping experience. As I patiently wait for my item to arrive, I can't help but urge them to reconsider using Sendle in the future. It's disheartening to see such exceptional products overshadowed by unreliable delivery services. Hopefully, this feedback prompts a change, ensuring future customers receive their purchases promptly and seamlessly.
W Wayne Rigoll
104 days ago

Restoring Faith in Customer Service: Ausstech’s Exemplary Response

When I initially received my package from, I was disheartened by the delivery service provided by Sendle. Their lack of communication and transparency left me feeling frustrated and disappointed, causing my patience to dwindle. However, Ausstech's outstanding customer service quickly turned my experience around. Despite the initial setback, Ausstech's team promptly addressed my concerns and went above and beyond to ensure that I felt valued as a customer. Their swift action and genuine empathy not only restored my faith in their brand but also highlighted their dedication to customer satisfaction. Thanks to Ausstech's exemplary response, I am now a loyal and enthusiastic advocate of their products. I highly recommend Ausstech to anyone seeking not only quality products but also exceptional customer service. Thank you, Ausstech, for setting the bar high and reaffirming the importance of genuine care and attentiveness in the realm of online shopping.
W Wayne Rigoll
104 days ago

Turning Frustration into Satisfaction with Ausstech’s Outstanding Products

As a dedicated customer of, I had initially encountered a disappointing experience with the delivery system. While my excitement for the package was high, the choice of Sendle for shipping left me feeling let down. The flood of vague and uninformative emails from Sendle did little to instill confidence in the delivery process, leading to a decline in my patience and understanding. However, despite this initial setback, I was pleasantly surprised by the exceptional quality of the products I received from Ausstech. The frustration I felt during the delivery process quickly transformed into deep satisfaction upon unboxing their outstanding items. The intricate craftsmanship and attention to detail in each product truly exceeded my expectations. Ausstech not only redeemed themselves through the impeccable quality of their offerings but also demonstrated a commitment to customer satisfaction that is truly commendable. The turnaround from disappointment to delight showcases Ausstech's dedication to providing top-notch products and ensuring a positive customer experience. I am now a loyal and impressed customer of Ausstech, grateful for their exceptional products and their ability to turn a challenging situation into a memorable and gratifying experience. Thank you, Ausstech, for transforming my initial frustration into a lasting feeling of satisfaction and joy.
W Wayne Rigoll
104 days ago

Transformed by Unparalleled Quality and Service!

Stepping into the world of online shopping with was a game-changer for me. Their products are top-notch, quickly earning them a solid 5-star rating in my book. However, what truly set them apart was their dedication to customer satisfaction. Despite a hiccup in delivery through Sendle, Ausstech's exemplary customer service team went above and beyond to rectify the situation. Their genuine concern and proactive approach not only salvaged my trust but also reaffirmed my faith in their brand. A heartfelt thank you to Ausstech for transforming a potential disappointment into a testament to unparalleled quality and service!
D Darryl Holyoake
120 days ago

Impressive Communication and Timely Delivery!

From the moment I reached out to, I was impressed by their prompt communication. They were attentive, responsive, and made sure to keep me informed every step of the way. This level of attentiveness truly set them apart from other companies I've dealt with in the past. Not only that, but their delivery was incredibly timely. I didn't have to wait around wondering when my order would arrive, as they ensured a smooth and efficient delivery process. It's clear that values their customers' time and strives to provide the best service possible. Overall, I couldn't be happier with the experience I had. The combination of excellent communication and timely delivery has made me a loyal customer, and I wouldn't hesitate to recommend to anyone in need of their services. Thank you for the outstanding service!
L leanne armstrong
121 days ago

Life-Changing E-Bike Battery – A Customer’s Delightful Experience with Ausstech

I recently had the pleasure of purchasing a new e-bike battery from, and I must say, it has been a game-changer for me. The pricing was incredibly reasonable, and to my surprise, the battery arrived at my doorstep in no time. This purchase has completely transformed my biking experience, making my daily commute and outdoor adventures so much more enjoyable. I couldn't be happier with the product and the seamless shopping experience provided by Ausstech. If you're in the market for top-quality e-bike accessories and exceptional service, I highly recommend giving Ausstech a try. They have definitely won me over as a loyal and satisfied customer. Five stars all the way!
L leanne armstrong
121 days ago

Revolutionizing My Ride: 5-Star E-bike Battery Purchase!

When I stumbled upon, I was in dire need of a new e-bike battery. Not only did they offer a wide range, but the prices were surprisingly reasonable. I decided to take the plunge and make a purchase. To my delight, the battery arrived much sooner than I had expected. The quick delivery was a pleasant surprise, and it spoke volumes about their commitment to customer satisfaction. Upon receiving the battery, I eagerly installed it and embarked on a ride that truly transformed my cycling experience. The product's quality exceeded my expectations, and the newfound power it provided to my e-bike left me absolutely thrilled. With, I not only found affordability but also reliability and efficiency. My ride has been revolutionized, and I couldn't be happier with my purchase. I wholeheartedly recommend for their exceptional products, seamless service, and prompt delivery. Thank you for elevating my cycling journey!

Introduction is an Australian-based online store that specializes in a wide range of tech products, offering customers a convenient and hassle-free shopping experience. With a focus on providing high-quality products and excellent customer service, has gained a strong reputation among tech enthusiasts in Australia.

Pros and Cons

  • Pros:
    • Extensive selection of tech products
    • High-quality products from reputable brands
    • Competitive pricing and value for money
    • Seamless and user-friendly website
    • Responsive and helpful customer service
    • Swift shipping and efficient order processing
    • Frequent promotions and discounts
  • Cons:
    • Limited availability of certain niche products
    • Higher shipping costs for certain regions

User Experience

The website's clean and intuitive interface ensures a seamless user experience. Product categories are well-organized, allowing customers to easily find what they are looking for. The search function is also highly efficient, delivering accurate results. The site's responsiveness and fast loading speed contribute to an overall enjoyable browsing experience.

Pricing and Value for Money offers competitive prices across its range of tech products. The prices are often comparable or even lower than other popular online retailers. In terms of value for money, customers can expect to receive high-quality products that meet their expectations.

Customer Service

The customer service at is highly regarded by customers. The support team is responsive, knowledgeable, and eager to assist with any inquiries or issues. Whether it's through live chat, email, or phone, customers can rely on prompt and helpful support.

Product Quality and Selection focuses on partnering with reputable brands, ensuring the delivery of high-quality tech products. From smartphones and laptops to gaming accessories and smart home devices, the store offers an extensive selection to cater to various tech needs.

Website Usability

The website is designed with user-friendliness in mind. The navigation is straightforward, and the clear layout enhances the shopping experience. Filtering options, detailed product descriptions, and customer reviews further assist in making well-informed purchasing decisions.

Returns and Exchanges provides a hassle-free return and exchange policy. Customers can initiate returns within a specified timeframe and compliance with the provided guidelines. Refunds or exchanges are processed efficiently, ensuring high customer satisfaction.

Promotions and Discounts

Regular promotions and discounts are a highlight of shopping at Customers can find great deals on various products, saving them money while still enjoying quality tech items. It is recommended to keep an eye on the website or subscribe to their newsletter for updates on exclusive offers.

Reputation has built a solid reputation as a reliable online tech store. Positive customer reviews and testimonials reflect the credibility and trustworthiness of the company. Their commitment to delivering quality products and excellent service has earned them a loyal customer base.

Payment Options provides a range of convenient payment options during checkout. Customers can choose from popular methods such as credit/debit cards, PayPal, or Afterpay. This flexibility ensures a smooth transaction process.

Loyalty Programs

Currently, does not offer a dedicated loyalty program. However, customers can still benefit from frequent promotions, discounts, and exclusive deals, making it still worthwhile to shop with them.

Customer Reviews

Customers consistently praise for its wide product selection, competitive prices, and prompt customer service. Positive reviews highlight the overall positive shopping experience and the quality of products received.

Community Involvement actively engages with its community through social media platforms, providing tech tips, product updates, and answering questions from followers. This involvement showcases their commitment to customer satisfaction and fostering a tech-centered community.

Shipping and Costs offers swift shipping across Australia. The shipping costs may vary depending on the customer's location and the size/weight of the ordered items. While some regions may incur higher shipping costs, the efficient processing and delivery times make up for it. In conclusion, stands as a reputable, customer-centric online tech store in Australia. With its extensive product selection, competitive prices, user-friendly website, and responsive customer service, it provides an exceptional shopping experience for tech enthusiasts. The company's commitment to quality, value, and customer satisfaction has solidified its position in the market, making it a trusted choice for tech-savvy shoppers.