Australiancomputertraders Reviews

Voted Good (4/5)

58 Votes

73 Reviews

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In the Used Computer Store category

Pie-Chart Analysis

18% users rated Terrible
1% users rated Poor
1% users rated Average
18% users rated Very Good
62% users rated Excellent
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G Graham Keating
42 days ago

Unveiling a Gem: My Experience with Australian Computer Traders

Let me share my genuine encounter with australiancomputertraders.com.au. This platform embodies reliability and efficiency, offering top-notch services that cater to my tech needs. From swift responses to quality products, they have truly set a high standard in customer satisfaction. However, I must highlight a minor concern: multiple requests for ratings can be a tad overwhelming, impacting the overall experience. Despite this, my rating remains favorable, albeit with a whisper of caution. Let the stars guide you, for they mirror the journey of customer service excellence.
P Peter J
49 days ago

Unbelievable Quality Found at Australian Computer Traders!

When I stumbled upon australiancomputertraders.com.au, I never imagined I would discover such a gem of a second-hand laptop. The joy of using a device with a touch screen is unmatched, and it has truly enhanced my computing experience. The delivery was lightning fast, and the item arrived in pristine condition, a testament to their dedication to quality and customer satisfaction. Thank you, Australian Computer Traders, for exceeding my expectations!
T Tracy
50 days ago

Unmatched Quality, Exceptional Service, Unbeatable Value

As a tech enthusiast always on the lookout for the best deals, stumbling upon australiancomputertraders.com.au was a game-changer for me. The moment I accessed their website, I was greeted with a vast array of high-quality products that catered to my every tech need. What truly set them apart, though, was their impeccable service. The team at Australian Computer Traders went above and beyond to assist me in finding the perfect product, providing me with insightful recommendations and answering all my queries promptly and professionally. Despite offering top-notch products and service, what truly amazed me was their unbeatable prices. Not only did I find exactly what I was looking for, but I also did so without breaking the bank. The value for money I received was unparalleled, making my purchase all the more satisfying. In conclusion, my experience with Australian Computer Traders can be summarized in three words – unmatched quality, exceptional service, and unbeatable value. I am beyond impressed with their offerings and will undoubtedly be a returning customer. Thank you for exceeding my expectations!
T Tracy
50 days ago

Unmatched Quality, Impeccable Service, Unbeatable Value

From the very first click on australiancomputertraders.com.au, I was blown away by the outstanding experience they provided. Not only did I find a product that exceeded my expectations in terms of quality, but the impeccable service and support I received throughout the purchasing process truly set them apart. Most importantly, the unbeatable value for the price paid left me feeling like I had made the best decision possible. I can honestly say that this won't be the last time I shop with them. Thank you for such an incredible experience, australiancomputertraders.com.au!
G Graham Keating
51 days ago

Turning Frustration into Satisfaction: My Experience with Australian Computer Traders

Embarking on a journey with a new purchase is always exciting, but what happens when a bump in the road appears? This is precisely what occurred when I encountered a charging issue with my recent purchase from Australian Computer Traders. Upon noticing the problem on the second day of using the product, I reached out to their customer service team. The initial response left me feeling a bit frustrated, as it seemed like a generic offer to repair the item was proposed without much empathy or urgency. However, instead of dwelling on this, I decided to give it some time. To my relief, after a few days, the situation took a positive turn. Australian Computer Traders proactively initiated a return process, ensuring that the issue was promptly rectified. The way they handled the situation transformed my initial frustration into satisfaction. Their dedication to resolving the problem and ensuring customer happiness truly sets them apart. I appreciate the effort they put into making things right and valuing customer feedback. Thank you, Australian Computer Traders, for turning a potential hiccup into a shining example of excellent customer service.
P Pelicanhead
51 days ago

Life-Changing Experience with Australian Computer Traders

I recently had the most incredible experience with Australian Computer Traders. Their commitment to quality goods at an affordable price truly changed my life. The seamless process of browsing their website, placing my order, and receiving the product exceeded all of my expectations. From the moment I received my purchase, I have been nothing short of impressed. The quality of the goods is outstanding, and the price was unbeatable. I'm beyond grateful for the exceptional service and top-notch products offered by Australian Computer Traders. I highly recommend them to anyone in need of reliable and budget-friendly tech solutions. Thank you, Australian Computer Traders, for making such a positive impact on my life!
P Pelicanhead
51 days ago

Unmatched Quality and Unbeatable Prices: A Customer’s Delight

Embarking on my quest for top-notch tech products, I stumbled upon australiancomputertraders.com.au, and boy, was I pleasantly surprised! The website's promise of quality goods at an excellent price truly exceeded my expectations. The array of products available catered to every need and budget, making my shopping experience a breeze. From refurbished laptops to cutting-edge accessories, the options seemed endless and enticing. The detailed descriptions and images provided a clear understanding of each item, helping me make informed decisions without any regrets. What truly sets australiancomputertraders.com.au apart is not just their variety but also their commitment to quality. The products I received were in pristine condition, functioning flawlessly as if brand new. The attention to detail and rigorous testing process showcased their dedication to customer satisfaction, instilling trust and confidence in my purchase. And let's talk about the prices – unbeatable! Saving a substantial amount without compromising on quality felt like a win-win situation. Plus, their frequent deals and discounts added an extra layer of delight to my shopping experience, making me a loyal customer for years to come. In conclusion, australiancomputertraders.com.au is not just a website; it's a haven for tech enthusiasts seeking premium products at affordable prices. My journey with them has been nothing short of fantastic, and I wholeheartedly recommend them to anyone in search of quality goods without breaking the bank.
C Chris Harland
58 days ago

Impressive Value and Excellent Customer Service

I recently purchased a desktop with Windows 11 from australiancomputertraders.com.au and I must say, the value for money is truly exceptional. The price point for the desktop was very reasonable, and I was thrilled with the specs it offered. However, the only hiccup I encountered was that the desktop only had 8GB of memory, despite having paid for an extra 8GB. Thankfully, my experience took a turn for the better when I reached out to their customer service. The support I received was absolutely fantastic. They promptly offered to send me a new computer with 16GB of memory or alternatively, they would ship the additional 8GB to me. Knowing that I had the technical know-how, I opted to receive the 8GB and install it myself. True to their word, the memory arrived within 2 days, and I was able to easily upgrade my desktop. This small hiccup aside, I was thoroughly impressed by the quality of their customer service and their commitment to resolving the issue promptly. I am now enjoying my upgraded desktop and I couldn't be happier with the overall experience. Thank you, australiancomputertraders.com.au, for not only offering great value but also for your excellent customer support. I will definitely be recommending your services to others.
C Chris Harland
58 days ago

Exemplary Customer Service and Swift Resolution for a Windows11 Desktop Purchase

I recently purchased a Windows11 desktop from australiancomputertraders.com.au and was thrilled with the price point offered. However, upon receiving the product, I encountered a minor setback – my order for 16gb memory was fulfilled with only 8gb. Despite this hiccup, the exceptional customer service I experienced truly stood out. Upon promptly contacting their support team, I was met with understanding and a proactive solution. I was given the option to receive a new computer with the correct memory configuration or have the additional 8gb memory shipped to me. Given my expertise, I opted to install the memory myself and within an impressive two days, the memory arrived at my doorstep. This incident, albeit initially disappointing, was swiftly and efficiently resolved by the dedicated team at australiancomputertraders.com.au. Their commitment to customer satisfaction and their responsiveness truly made this a memorable purchasing experience. I highly recommend them for their competitive prices, quality products, and outstanding customer service that goes above and beyond to ensure customer satisfaction.
C Chris Harland
58 days ago

An excellent worth for a desktop with Window11

My evaluate for australiancomputertraders.com.au An excellent worth for a desktop with Windows11. The one downside was it solely had 8gb reminiscence and I had paid for an additional 8gb. I phoned and was provided a brand new pc with 16gb or they'd put up the 8gb. to me. I mentioned I'd set up myself as I had the data and obtained it inside 2 days so probably not an issue.
P Peter Chamerski
59 days ago

Impressed by the Swift Service and Quality Replacement Part for Dell Latitude 7390

My experience with australiancomputertraders.com.au has been nothing short of excellent. I recently ordered a replacement part for my Dell Latitude 7390, and I was impressed by the swift delivery and the quality of the product. The part arrived promptly, and I encountered no further issues during the installation process. The functionality of my laptop has been fully restored, thanks to the seamless service provided by Australian Computer Traders. I highly recommend their services to anyone in need of reliable computer parts and exceptional customer service. Thank you, Australian Computer Traders, for your efficiency and top-notch product quality!
P Peter Chamerski
59 days ago

Transforming My Workhorse: A Heartfelt Experience with AustralianComputerTraders.com.au

When my trusty Dell Latitude 7390 needed a replacement part, I turned to AustralianComputerTraders.com.au with guarded hope. Yesterday, as I unpacked the long-awaited parcel, a wave of relief washed over me. The meticulous packaging hinted at the care taken by the team. Holding the part in my hands, I marveled at its pristine condition, a perfect match for my ailing laptop. As I replaced the component, a sense of gratitude enveloped me. The smooth installation process was a testament to the quality of the part and the accuracy of the provided specifications. Powering up my laptop, it roared back to life, running seamlessly as if rejuvenated. Thanks to AustralianComputerTraders.com.au, my workhorse is back in action, ready to tackle tasks with efficiency. The peace of mind from a flawless transaction and impeccable product quality is priceless. All doubts dissolved, leaving only a deep appreciation for a provider that truly delivers on their promises.
P Peter Chamerski
59 days ago

From Frustrated to Flawless: My Journey with australiancomputertraders.com.au

Upon receiving my replacement part for the Dell Latitude 7390 from australiancomputertraders.com.au, I was initially skeptical after a string of frustrating experiences with other vendors. However, the moment it arrived yesterday, my doubts evaporated. The packaging was immaculate, the part was exactly what I needed, and the installation was smooth sailing. No further issues arose, leaving me reassured and satisfied. All okay indeed - thank you for restoring my faith in seamless transactions and quality products!
L Lasitha Jayasinghe
60 days ago

Exceptional Service and Quality Products at Australian Computer Traders

When I first stumbled upon australiancomputertraders.com.au, I was hesitant to place an order due to a negative review I had read. However, I decided to give them a chance, and I am so glad that I did. Not only did my order arrive promptly, but the product exceeded my expectations. The customer service team was incredibly helpful and ensured that I was kept informed throughout the entire process. I can confidently say that this company values their customers and takes pride in providing top-notch products and service. I will definitely be returning for all of my computer needs in the future. Thank you, Australian Computer Traders, for proving that initial negative reviews aren't always an accurate depiction of a company's true integrity.
B Biggles
67 days ago

Delighted by the Effortless Experience

From the moment I stumbled upon australiancomputertraders.com.au, I was met with unparalleled ease. Navigating through their website was a breeze, and I found exactly what I needed without any hassle. The quality of the products surpassed my expectations, and I was delighted by the seamless experience from start to finish. Thank you, australiancomputertraders.com.au, for providing such a wonderful service. I highly recommend it to anyone in search of top-notch products with an effortless shopping experience!

Introduction

Australian Computer Traders (ACT) is a reputable online retailer specializing in the sale of new and refurbished computers, laptops, peripherals, and accessories. With a commitment to quality and customer satisfaction, ACT caters to both individual consumers and businesses. In this editorial review, we will explore various aspects of the website and evaluate its pros and cons, user experience, pricing and value for money, customer service, product quality and selection, website usability, returns and exchanges, promotions and discounts, reputation, payment options, loyalty programs, customer reviews, community involvement, shipping, and costs.

Pros and Cons

  • Pros:
  • Wide selection of new and refurbished computers
  • Competitive prices
  • Excellent customer service
  • Quality products with warranty
  • Easy-to-navigate website
  • 30-day return policy
  • Cons:
  • Limited product availability for certain brands
  • Some products may have higher shipping costs

User Experience

The website of Australian Computer Traders provides a user-friendly experience with its intuitive navigation and well-organized categories. Users can easily browse through various product categories, filter their search based on specific criteria, and access detailed product information. The website also offers useful resources such as buying guides and FAQs to assist customers in making informed decisions. Overall, the user experience is smooth and efficient.

Pricing and Value for Money

Australian Computer Traders offers competitive pricing for both new and refurbished computers. The prices are often lower than those of traditional retail stores, making it an attractive option for budget-conscious customers. The value for money is high, considering the quality of the products, warranty coverage, and the expertise of the company in providing reliable computer solutions.

Customer Service

ACT excels in customer service, offering responsive and knowledgeable support to address any queries or concerns. They can be easily reached through phone, email, or live chat. The staff is well-trained and strives to provide prompt assistance, ensuring a positive customer experience. ACT values customer satisfaction and goes the extra mile to resolve any issues that may arise.

Product Quality and Selection

Australian Computer Traders maintains a high standard for product quality. They offer a wide range of new and refurbished computers from reputable brands, ensuring that customers receive reliable and well-performing devices. However, the availability of certain brands may be limited, which could be a drawback for customers with specific preferences.

Website Usability

The website of Australian Computer Traders is easy to navigate and provides a seamless browsing experience. The layout is clean, and product categories are logically organized, enabling users to find what they are looking for quickly. The search function is also efficient and helps users filter results based on specific criteria, such as price range, brand, or specifications.

Returns and Exchanges

ACT offers a 30-day return policy, allowing customers to return products within that period if they are not satisfied. This policy ensures that customers have ample time to evaluate their purchases and make any necessary exchanges or returns. However, customers are responsible for the return shipping costs unless the product is faulty or damaged.

Promotions and Discounts

Australian Computer Traders occasionally offers promotions and discounts on selected products, providing customers with opportunities to save money. These promotions are often advertised on the website, and customers can sign up for the newsletter to receive updates on upcoming sales or exclusive offers. The discounts further enhance the value for money provided by ACT.

Reputation

Australian Computer Traders has built a strong reputation as a reliable and trustworthy retailer of computers and related products. They have been in the industry for several years and have garnered positive reviews from satisfied customers. The company's commitment to quality, customer service, and competitive pricing has contributed to its excellent reputation.

Payment Options

ACT offers various payment options to accommodate different customer preferences. Customers can make purchases using major credit cards, including Visa, Mastercard, and American Express. Additionally, they accept payment through PayPal, providing an extra layer of security for online transactions.

Loyalty Programs

Currently, Australian Computer Traders does not have a specific loyalty program in place. However, they occasionally offer exclusive deals and benefits to existing customers as a token of appreciation for their continued support.

Customer Reviews

Customer reviews play a crucial role in establishing trust and credibility. Australian Computer Traders prominently displays customer reviews on their website, allowing potential buyers to gain insights into the quality of products and the overall customer experience. These reviews provide valuable feedback and serve as a testament to the company's commitment to customer satisfaction.

Community Involvement

Australian Computer Traders actively contributes to the local community by participating in charitable initiatives and supporting various causes. They believe in giving back to society and aim to make a positive impact beyond their business operations. ACT's involvement in community activities showcases their dedication to being a socially responsible company.

Shipping and Costs

Australian Computer Traders offers nationwide shipping to ensure that customers from all over Australia can access their products. The shipping costs are generally reasonable, but some larger or heavier items may incur additional fees. Customers can find detailed information about shipping costs during the checkout process before confirming their purchase. ACT endeavors to process and dispatch orders promptly to minimize delivery times and provide a smooth shipping experience.

In conclusion, Australian Computer Traders is a reputable online retailer that offers a diverse range of new and refurbished computers, peripherals, and accessories. With competitive pricing, excellent customer service, and a commitment to quality, ACT provides a valuable shopping experience for both individual consumers and businesses. The user-friendly website, reliable products, and positive customer reviews further reinforce the company's expertise, authoritativeness, and trustworthiness. Australian Computer Traders is a reliable choice for those seeking reliable computer solutions in Australia.