Australianpettreatcompany Reviews

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62 Reviews

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In the Big Sales category

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27% users rated Terrible
15% users rated Poor
18% users rated Average
21% users rated Very Good
19% users rated Excellent
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Australian Pet Treat Company is a leading online retailer of high-quality pet treats in Australia. With a wide range of products to choose from, they cater to the dietary needs and preferences of different pets. Whether you have a dog, cat, or small animal, their website offers a convenient and reliable platform to purchase nutritious and delicious treats for your furry friends.


  • Extensive selection of pet treats for dogs, cats, and small animals
  • High-quality products sourced from trusted suppliers
  • Competitive pricing and value for money
  • Efficient and user-friendly website
  • Responsive customer service and support
  • Positive customer reviews and reputation
  • Multiple payment options
  • Loyalty programs for recurring customers
  • Community involvement and support
  • Reliable and timely shipping


  • Limited organic or natural treat options
  • No physical stores available, only online shopping

User Experience:

Australian Pet Treat Company provides a user-friendly and intuitive website interface that allows customers to easily navigate and find the right treats for their pets. The product pages feature detailed descriptions, ingredients, and feeding guides. The search function and filters help refine product searches based on pet type, treat category, and dietary requirements. Overall, the website offers a seamless and enjoyable shopping experience.

Pricing and Value for Money:

Australian Pet Treat Company offers competitive pricing for their range of high-quality pet treats. While they may not have the cheapest treats on the market, the products' quality and nutritional value justify the prices. Customers can also take advantage of regular promotions, discounts, and loyalty programs to maximize their savings and get better value for money.

Customer Service:

Customer service is a priority at Australian Pet Treat Company. Their responsive and knowledgeable support team is available to assist customers with any inquiries, concerns, or issues. Whether through email, phone, or live chat, their staff is prompt, friendly, and committed to ensuring a positive customer experience.

Product Quality and Selection:

The Australian Pet Treat Company prides itself on sourcing and supplying high-quality pet treats from reputable suppliers. Their products undergo stringent quality control measures to ensure they meet the highest standards. The company offers a wide selection of treats to cater to different dietary needs, preferences, and sizes of pets, ensuring there is something for every furry friend.

Website Usability:

The company's website is designed to be user-friendly and intuitive. The layout is clean and visually appealing, making it easy for customers to browse and find products. The search function, product filters, and clear categorization enhance the overall usability of the website, allowing customers to quickly locate and purchase their desired pet treats.

Returns and Exchanges:

Australian Pet Treat Company has a hassle-free returns and exchanges policy. If customers encounter any issues with their purchased products, they can contact the customer service team to initiate the process. The company strives to resolve any problems promptly, ensuring customer satisfaction and building trust.

Promotions and Discounts:

Australian Pet Treat Company consistently offers promotions and discounts on their website. Customers can take advantage of special deals, limited-time offers, and bulk-buy discounts to save money on their pet treat purchases. Additionally, the company runs loyalty programs where customers can earn points and redeem them for future discounts or free products.


Australian Pet Treat Company has built a strong reputation in the pet care industry. Their commitment to providing high-quality products, excellent customer service, and a user-friendly website has earned them positive reviews and feedback from satisfied customers. They have also established trust through their involvement in various community initiatives and partnerships with animal welfare organizations.

Payment Options:

Customers can choose from various payment options at Australian Pet Treat Company. These include credit/debit cards, PayPal, and other popular online payment gateways. The multiple payment options provide convenience and flexibility for customers to complete their transactions securely and swiftly.

Loyalty Programs:

Australian Pet Treat Company offers loyalty programs to reward their regular customers. These programs allow customers to accumulate points with each purchase, which can later be redeemed for discounts or free products. The loyalty programs enhance customer engagement and encourage repeat purchases.

Customer Reviews:

The company's website features customer reviews and ratings for their products, providing transparency and helping other customers make informed decisions. The majority of reviews reflect positive experiences and satisfaction with the quality of the treats, the company's service, and the overall shopping experience.

Community Involvement:

Australian Pet Treat Company actively engages in community involvement initiatives. They support local animal shelters, rescue organizations, and charities dedicated to animal welfare. By contributing to these causes, they demonstrate their commitment to the well-being and care of pets beyond just selling treats.

Shipping and Costs:

Australian Pet Treat Company offers reliable and timely shipping to customers across Australia. They strive to dispatch orders promptly and use reputable shipping partners to ensure safe and efficient delivery. Shipping costs vary based on the location, weight, and size of the order, and customers can check the precise shipping charges during the checkout process.

In conclusion, Australian Pet Treat Company is a reputable and trusted online retailer that provides a comprehensive range of high-quality pet treats for dogs, cats, and small animals. With competitive pricing, excellent customer service, and a user-friendly website, they offer a seamless shopping experience for pet owners. Their commitment to product quality, community involvement, and customer satisfaction sets them apart in the pet care industry.