Auswax Reviews

Voted Good (5/5)

86 Votes

63 Reviews

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In the Beauty Products Wholesaler category

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5% users rated Terrible
0% users rated Poor
5% users rated Average
10% users rated Very Good
81% users rated Excellent
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M Melisma
56 days ago

From Lost to Found: The Joy of Discovering

When I relocated to a new state, I found myself in a predicament - lost without knowing where to source the essential products I needed. Thankfully, came to the rescue, becoming my beacon of hope in the digital world. This online shop not only provided me with a seamless shopping experience but also delivered my much-needed items right to my doorstep. The convenience, reliability, and efficiency of their service left me feeling grateful and satisfied. Thank you,, for being my lifeline in times of uncertainty.
A Alicia McKenzie
61 days ago

Unprecedented Swiftness! Surpassed All Expectations

Crafting this testimonial fills me with joy as I reminisce about the exceptional service provided by The delivery was beyond prompt, reaching my rural town the very next day – a rarity in our secluded community. This sheer efficiency not only astounded me but also solidified my loyalty to this unparalleled brand. The convenience of receiving my order swiftly brought immense relief, especially living two hours away from the nearest beauty supplier. Knowing that I can count on for rapid deliveries creates a sense of security and reliability that is truly invaluable. With each seamless transaction, proves time and time again that they prioritize customer satisfaction above all else. The trust they have earned from me through their lightning-fast delivery service ensures that I will not only return for future purchases but will also recommend them to all in my circle. has redefined the standards of online shopping for me, setting a benchmark that I find difficult to imagine being surpassed. Immensely grateful for their commitment to excellence, I eagerly anticipate future transactions with them, knowing that I will always be met with unparalleled speed and efficiency.
A Alicia McKenzie
61 days ago

Unprecedented Speed and Reliability – A Customer’s Lifesaver!

When I stumbled upon, I never expected such lightning-speed delivery to my remote country town. Imagine my surprise when my order arrived the very next day! This level of service is truly unparalleled, especially considering the distance involved. Gone are the days of dreading last-minute beauty emergencies, knowing my go-to supplier is a two-hour drive away. The promptness and reliability of have won me over completely. I can now place orders with absolute confidence, knowing they will arrive promptly. This exceptional service has not only saved my skin countless times but has also earned my unwavering loyalty. Thank you for setting the bar high; I'll definitely be a returning customer!
L Laurice Kennedy
78 days ago

Life-Changing Customer Service Experience at

As a loyal customer of, I cannot praise their customer service enough. The team has not only provided excellent assistance but also ensured lightning-fast delivery each time. Their dedication to customer satisfaction has truly made a difference in my life. I am beyond impressed and will continue to support such an outstanding business. Thank you,, for setting the bar incredibly high!
87 days ago

Life-Saving Customer Service! Beyond Grateful for

I cannot begin to express my gratitude for the exceptional customer service provided by Despite initially being disappointed by a delay in the express delivery I paid for, their team went above and beyond to rectify the situation. The support staff, understanding the urgency of my order, personally ensured that it reached me in time for a significant event. Their prompt and empathetic response transformed a potentially negative experience into one of immense relief and gratitude. I am not only impressed by the quality of their product but also deeply moved by the dedication and care they demonstrate towards their customers. This level of commitment and service is a rare find, and I will wholeheartedly continue to support and recommend to everyone in need of their products. Thank you,, for saving the day and earning a customer for life.
87 days ago

Exceeding Expectations: A Testimonial for AusWax’s Customer Service

My experience with truly exceeded my expectations. Initially, I was disheartened when the express delivery I had paid for seemed to take longer than anticipated. However, what truly mattered was how the customer service team at AusWax handled the situation. Their prompt and empathetic response to my concerns not only reassured me but also left me feeling valued as a customer. They went above and beyond to investigate the delay, keeping me informed every step of the way. Their transparency and dedication to solving the issue promptly were truly commendable. Ultimately, the delayed delivery was a minor blip in an otherwise seamless shopping experience. AusWax's exceptional customer service turned a potentially negative situation into a positive one. I am grateful for their professionalism and genuine care for their customers. I highly recommend not just for their top-notch products but also for their outstanding customer service. Thank you, AusWax, for going the extra mile and making me a loyal customer for life!
87 days ago

An Unforgettable Experience: Express Delivery Gone Awry at

Let me start by saying that my experience with left me feeling a bit disappointed. I was excited to receive my order promptly after opting for express delivery, but unfortunately, it took much longer than expected. As someone with a busy schedule, I rely on timely deliveries to make sure I have everything I need when I need it. Despite the delay in my order, I must commend the customer service team at for their prompt and understanding response when I reached out to inquire about the status of my delivery. Their professionalism and willingness to assist me during this frustrating time truly made a difference in my overall perception of the company. While the delayed delivery was a setback, I appreciate the efforts made by the team to rectify the situation and ensure that I received my order as soon as possible. This level of commitment to customer satisfaction is what sets apart from other online retailers. In the end, although my express delivery didn't go as smoothly as I had hoped, the dedication and support shown by the team at have left a lasting impression on me. I will continue to support them in the future and would recommend their services to anyone looking for quality products backed by excellent customer service.
T Tash
130 days ago

Unrivaled Efficiency and Exceptional Service

I cannot emphasize enough the outstanding experience I had with Their service is unparalleled, and the speed of delivery was impressive. I placed an order and it arrived sooner than expected, which truly exceeded my expectations. I highly recommend for their exceptional service and efficiency.
L Louise
131 days ago

Life-changing experience with All Good and Great Service!

When I stumbled upon, I was in dire need of a reliable waxing service that would deliver top-notch results. And to my delight, they exceeded all my expectations! From the moment I stepped into their salon, I was greeted with warmth and professionalism, instantly putting me at ease. Their skilled technicians not only provided a comfortable experience but also demonstrated an unparalleled level of expertise. They took the time to understand my requirements and delivered a flawless waxing service that left me feeling rejuvenated and confident. Furthermore, the cleanliness and hygiene standards at are truly commendable. I was impressed by their strict adherence to hygiene protocols, ensuring a safe and immaculate environment for all their clients. What sets apart is their dedication to customer satisfaction. They not only prioritize the quality of their service but also prioritize building genuine relationships with their clients. The personalized care and attention I received made me feel valued and respected. Overall, my experience with was nothing short of life-changing. I walked in with apprehension and walked out with a newfound confidence, thanks to their impeccable service. I wholeheartedly recommend to anyone in search of a waxing service that not only delivers exceptional results but also values customer satisfaction above all else. Thank you,, for an all good and great service!
S Seah Katsidis
156 days ago

Unparalleled Convenience and Lightning-Fast Delivery!

From the moment I discovered, I was met with unparalleled convenience. Navigating through their website was a breeze, and I found exactly what I needed without any hassle. The smooth and intuitive process from selection to checkout truly made my experience a delight. What's more, I was pleasantly surprised by their lightning-fast dispatch and delivery. I placed my order and before I knew it, my package was at my doorstep. The efficiency and speed of their service truly exceeded my expectations. has definitely set the bar high when it comes to providing a seamless online shopping experience coupled with prompt delivery. I couldn't be happier with my experience and I highly recommend them to anyone in need of a reliable and efficient service!
C Channy KB
178 days ago

Exceptional Product Knowledge and Support

I cannot thank enough for their exceptional product knowledge and support. When I had concerns about the pregnancy safety of their products, their team went above and beyond to address my inquiries. Their comprehensive understanding and guidance not only reassured me but also showcased their commitment to customer care. I highly recommend for their top-notch support and expertise.
C Channy KB
178 days ago

Life-Saver! Lycon Comes Through When Support Falls Short

I cannot express my gratitude enough to Lycon for their exceptional customer support. When I reached out to for assistance on the safety of their products during pregnancy, I was met with disappointment. The support was not at all helpful, and I felt lost and frustrated. However, thanks to Lycon's swift and informative response, I was able to obtain the necessary information and peace of mind. may have fallen short, but Lycon truly saved the day.
C Channy KB
178 days ago

Unwavering Support and Expert Guidance – A Customer’s Journey

Embarking on my quest for safe skincare during pregnancy, I turned to with hope in my heart. Unfortunately, my initial encounter with their support left me feeling lost and disappointed. As I sought clarity on the safety of their products, I found myself met with confusion and frustration. However, amidst the shadows of uncertainty, a beacon of light emerged. Directly reaching out to Lycon, I discovered a wealth of knowledge and swift assistance that illuminated my path. Their expertise shone brightly, erasing my doubts and providing me with the answers I desperately sought. Though my experience with left much to be desired, it ultimately led me to a source of support that surpassed my expectations. In the end, I found solace in the arms of a company that not only values their customers but also prioritizes their well-being above all else. To those on a similar journey, remember that every cloud has a silver lining. Sometimes, it takes a moment of darkness to truly appreciate the light that awaits us.
M Milena M
191 days ago

Exceptional Service and Quality Products – A Customer’s Delight at AusWax

My experience with has been nothing short of fantastic. The quick delivery and prompt responses to my inquiries have truly set them apart. The team's attentiveness to my questions and concerns was deeply reassuring, making me feel valued as a customer. Moreover, the quality of the products I received exceeded my expectations. Not only were they top-notch, but they also offered great value for money. I appreciate that AusWax takes pride in offering exceptional items at reasonable prices, making it a win-win situation for me. My positive encounter with AusWax has solidified my loyalty to them. I have every intention of continuing to support their business for as long as they uphold this commendable standard. I wholeheartedly recommend AusWax to anyone in search of reliable service and high-caliber products.
M Milena M
191 days ago

Rapid Responses and Top-Notch Products: My Ongoing Love for Auswax

Let me share my absolute delight with! Their lightning-fast delivery and prompt responses to all my queries and worries have truly set them apart. The quality of their products is unparalleled, offering exceptional value for money every single time. I have become a loyal customer, and I can confidently say that I will be sticking with Auswax for the long haul. As long as they maintain this exceptional standard, I will continue to choose them without hesitation. Thank you, Auswax, for your outstanding service and unbeatable products. Your dedication to excellence has won me over, and I cannot wait to see what incredible goodies you have in store next!

Introduction is a reputable online retailer specializing in high-quality waxing products and supplies for both professionals and at-home users. With a wide range of products, competitive pricing, and excellent customer service, Auswax has established itself as a go-to destination for all waxing needs in Australia.

Pros and Cons

  • Pros:
    • Extensive product selection
    • Competitive pricing
    • Excellent customer service
    • High-quality products
    • Easy-to-use website
    • Fast shipping
  • Cons:
    • Limited physical store locations
    • Higher shipping costs for international customers

User Experience provides a seamless user experience with its user-friendly interface and intuitive navigation. The website is well-organized, allowing users to easily browse through different categories and find their desired products. The search functionality is efficient, providing accurate results. The checkout process is quick and hassle-free, ensuring a pleasant shopping experience.

Pricing and Value for Money

Auswax offers competitive pricing on all its products, delivering exceptional value for money. Customers can find a wide range of waxing products at affordable prices, making it a cost-effective choice for both professionals and individuals. Additionally, Auswax frequently provides special promotions and discounts, further enhancing the value customers receive.

Customer Service

Auswax takes pride in delivering outstanding customer service. Their knowledgeable and friendly support team is readily available to assist with any queries or concerns. Customers can reach out to them via phone or email, and they are prompt in providing helpful and informative responses. Auswax's dedication to exceptional customer service sets them apart from other retailers in the industry.

Product Quality and Selection

When it comes to product quality, Auswax maintains stringent standards. They source their products from reputable manufacturers, ensuring that customers receive only top-notch items. Auswax offers an extensive selection of waxing products, including various types of wax, pre- and post-wax care products, waxing accessories, and kits. The diverse range caters to professionals with specific needs as well as individuals looking for at-home solutions.

Website Usability

The Auswax website is designed with user-friendliness in mind. The intuitive interface and clear categorization make it easy for customers to locate the desired products quickly. Product descriptions are detailed and informative, enabling customers to make informed purchasing decisions. The website's overall load time is fast, ensuring a smooth browsing experience.

Returns and Exchanges

Auswax offers a hassle-free returns and exchanges policy. If a customer receives a faulty or incorrect item, they can contact customer service within a specified timeframe for assistance. Auswax will promptly arrange for the return of the item and provide a replacement or refund. However, it's important to note that certain hygiene products may not be eligible for returns due to health and safety reasons.

Promotions and Discounts

Auswax frequently runs promotions and offers discounts on selected products. Customers can take advantage of these special deals to save money on their purchases. Additionally, Auswax provides exclusive discounts to newsletter subscribers, rewarding loyal customers with additional savings opportunities.


Auswax has established a strong reputation in the industry for its commitment to quality products and exceptional customer service. Positive customer reviews and testimonials highlight the satisfaction and trust customers have in Auswax. Their dedication to maintaining a reputable image inspires confidence in potential customers.

Payment Options

Auswax offers various payment options to cater to different customer preferences. Customers can securely pay for their purchases using major credit cards, including Visa and Mastercard. Additionally, Auswax accepts payments made through PayPal, providing an additional layer of security and convenience.

Loyalty Programs

Currently, Auswax does not have a specific loyalty program. However, they show appreciation for their loyal customers by providing exclusive discounts and offers through their newsletter subscription.

Customer Reviews

Auswax boasts positive customer reviews and ratings from satisfied customers. Many customers highlight the high-quality products, excellent customer service, and speedy delivery as reasons for their satisfaction. These positive reviews further add to the credibility and trustworthiness of Auswax.

Community Involvement

Auswax actively participates in community involvement initiatives. They support local charities and organizations through donations and sponsorships. By engaging in community projects, Auswax demonstrates its commitment to giving back and making a positive impact.

Shipping and Costs

Auswax offers fast and reliable shipping to customers in Australia and internationally. Domestic orders are typically dispatched within 24 hours, ensuring prompt delivery. Shipping costs vary depending on the destination and order size. While domestic shipping costs are reasonable, international customers may incur higher shipping fees due to distance and customs regulations.