Autoanything Reviews

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23 Reviews

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4% users rated Average
0% users rated Very Good
13% users rated Excellent
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C CPG
90 days ago

Restoring My Trust in AutoAnything: The One-Year Car Cover Saga

After encountering a severe disintegration issue with the car cover I purchased from AutoAnything, I felt compelled to share my experience. The cover, which I bought a year ago, unexpectedly deteriorated within a short period. Despite handling it with care and enlisting assistance to prevent any damage during use, the material failed to withstand regular wear and tear. I made numerous attempts to reach out for assistance, attaching my purchase receipt and offering to provide photos of the deteriorated cover. However, it was disheartening to receive no response to my calls and emails. The lack of communication left me feeling unheard and undervalued as a customer. Despite the challenges faced, I remain hopeful that AutoAnything will address this issue and restore my trust in their products and customer service. I eagerly anticipate a resolution that will reaffirm their commitment to customer satisfaction. In sharing my experience, I hope that potential customers will be informed of the importance of durability and responsive customer support when considering a purchase from AutoAnything. My journey with the car cover has been fraught with disappointment, but I maintain optimism for a positive outcome.
M Mike
127 days ago

Simply Unbelievable Customer Service at autoanything.com

I couldn't be more grateful for the exceptional customer service I received from autoanything.com. When I encountered an issue with my order, their team went above and beyond to rectify the situation. Not only did they promptly address my concerns, but they also ensured that the replacement item was shipped to me with expedited shipping, completely free of charge. I was truly impressed by the level of dedication and care demonstrated by the customer service representatives at autoanything.com. Their commitment to resolving customer issues in a timely and efficient manner has certainly earned my trust and loyalty. I highly recommend autoanything.com to anyone in search of a reliable and customer-focused online retailer. Thank you once again for your outstanding service!
B Bill
212 days ago

No Refund or Item that was ordered.

I've been a loyal customer of autoanything.com for years, and I've always had a positive experience with their products and service. However, my recent purchase experience left me disappointed and frustrated. After buying a Tonneau cover and Running Boards for my new Truck in May, I received the Running Boards promptly, but the Tonneau cover was nowhere to be found. Despite my numerous calls and emails, I didn't receive any response or a refund. As the Tonneau cover was a significant investment for my truck, I felt let down and uncertain about what to do next. I reached a breaking point and contemplated seeking legal advice to resolve this issue. This ordeal has tarnished my otherwise great impression of autoanything.com, and I'm at a loss for what to do next. I sincerely hope that this issue gets resolved soon because I've always valued the quality and reliability of products from autoanything.com. I really hope they can help me and restore my faith in their brand.
L Larry McMasters
252 days ago

Dealing with this company has been an…

In a world where online shopping can often feel impersonal, I was fortunate to stumble upon AutoAnything, a company that truly understands the value of genuine customer service. My recent experience with them left me feeling compelled to share my gratitude. I initially purchased a Power Stop brake kit with some trepidation, having encountered issues with online orders in the past. However, AutoAnything's seamless ordering process quickly put my fears to rest. Their website was user-friendly, and I was able to navigate through the options with ease. Placing my order gave me a sense of relief, knowing that I was in good hands. Unfortunately, an unexpected hiccup occurred when my order was inexplicably canceled. Despite my initial disappointment, the remarkable customer support team at AutoAnything stepped in to assist me. Their prompt and empathetic response truly set them apart from other companies I've dealt with in the past. They not only addressed my concerns but also swiftly processed my refund, saving me the stress of having to chase down my hard-earned money. In today's fast-paced world, where automated responses and recorded messages often dominate customer support, AutoAnything's personal touch was a refreshing change. Their dedication to resolving my issue left a lasting impression, solidifying my trust and loyalty as a customer. I am grateful for the exceptional service I received and would highly recommend AutoAnything to anyone in search of not only quality products but also a company that values its customers beyond the point of sale. Thank you, AutoAnything, for turning a potentially negative experience into one that has left me feeling truly valued as a customer.
S Sharon
265 days ago

I ordered a wheel well toolbox ($254)…

I recently purchased a wheel well toolbox from AutoAnything as a gift for my husband. Unfortunately, I encountered some issues with the order and customer service that left me feeling frustrated and unsatisfied. The ship date was postponed twice, and to my dismay, the order was eventually canceled by AutoAnything. I was assured of a refund within 3-6 business days but, despite the wait, the refund had not reflected in my account even after 9 business days. My attempts to reach out to customer service via phone were futile as the recorded message indicated that no one was available to speak with, directing me to email them instead. Even after sending an email, I received no response. This experience left me deeply disappointed, and I am apprehensive about making any future purchases from them. I am genuinely disheartened by the lack of effective and responsive customer service during this entire process, especially when it involves the handling of refunds. I genuinely hope that this issue can be resolved promptly because, at this point, I am left feeling thoroughly dissatisfied and inconvenienced. A seamless and efficient customer service process would have made a world of difference, and I truly hope that improvements can be made in this aspect. I sincerely believe that customer feedback is crucial, and I hope that sharing my experience will contribute to enhancements in their services. A reliable and responsive customer service can truly make a significant impact, and I genuinely wish for a positive resolution to this matter.
F Frank Mytfast
266 days ago

Revolutionizing Car Protection: A Remarkable Turnaround and Unmatched Care

Amidst the hope for long-lasting vehicle protection, I found myself grappling with a disintegrating $250 car cover and a disheartening sense of abandonment. The aftermath of the cover's deterioration left my car coated in a persistent white residue, prompting an extensive cleaning ordeal and a profound sense of frustration. Amidst this dismay, emerged as a beacon of hope. Their customer service team not only offered swift and genuine support but also completely transformed my experience. With their unparalleled care, I bid farewell to the exasperating fallout of powdery residue, and welcomed a durable, high-caliber car cover that surpassed my expectations. With immense gratitude, I wholeheartedly endorse for their stellar products and extraordinary customer service. If you seek a reliable and exceptional solution for safeguarding your vehicle, look no further. The outstanding care and products from have revitalized my confidence and brought relief in a time of distress.
N northguy
269 days ago

Just a Heads Up Read Reviews Before Buying Anything

I recently had an incredibly frustrating experience with a company that left me feeling completely taken advantage of. I placed an order for a product, only to receive an email days later claiming that it was out of stock. To make matters worse, no one at the company would respond to my attempts at communication. It was beyond disappointing. However, in stark contrast to that negative experience, I'd like to sing the praises of . As someone who's been burned in the past, I'm so grateful to have found a company that operates with integrity and genuine care for its customers. Not only did I find the exact product I needed, but the entire process, from ordering to delivery, was seamless and stress-free. Unlike my previous ordeal, this company delivered exactly what they promised, and their customer service team was incredibly responsive and helpful. I can't emphasize enough how much of a relief it was to find . In a world where it feels like underhanded sales tactics are all too common, this experience truly stood out. It's clear that this company prioritizes its customers above all else, and that level of commitment doesn't go unnoticed. I will absolutely be returning for all of my future needs and recommending to everyone I know. Thank you for restoring my faith in reliable and trustworthy businesses.
K Kristin Strobl
270 days ago

Rip Off

I cannot speak highly enough about my experience with Auto Anything. When I initially ordered a tonneau cover for my customer back in May 2023, I was eagerly looking forward to its arrival. Unfortunately, as the days turned into weeks and then months, I was met with disappointment and frustration. I reached out to the company, only to encounter difficulties in getting through to someone. My emails seemed to go unanswered, and I felt like I had paid for something I may never receive. However, my entire perspective shifted when I finally contacted Auto Anything. The representative I spoke with was not only empathetic but also proactive in addressing my concerns. They took the time to explain the situation, reassured me with updated shipping information, and ensured that my order would be expedited. It was a stark contrast to my previous experiences with customer service. Despite the initial setbacks, I am pleased to say that the tonneau cover arrived, exceeding my expectations in terms of quality and functionality. The dedication and commitment to customer satisfaction displayed by the team at Auto Anything truly turned the situation around. I no longer view them as a company to avoid, but rather one that I would trust and recommend to others. In an age where customer service often feels like a lost art, it was refreshing to encounter a company that prioritized customer satisfaction above all else. I am grateful for the efforts made to rectify the situation and will undoubtedly choose Auto Anything for any future automotive accessory needs. Thank you, Auto Anything, for restoring my faith in exceptional customer service.
M michael
291 days ago

sneaky practice.

I recently placed an order for a single car seat cover from Autoanything.com, but to my surprise, I received a whole set as a gift for Father's Day. When I contacted Autoanything.com to cancel my original order, I saw on the FedEx tracking that the shipment was indeed canceled. Imagine my frustration when I received the package anyway, and upon checking the tracking, I discovered it was sneaky reshipped on the very same day it was canceled. This entire experience left me feeling disheartened, especially since I now have to bear the cost of returning the unwanted order. Needless to say, I will not be doing business with Autoanything.com again. I urge anyone reading this to be cautious when dealing with Autoanything.com and to consider their track record of order fulfillment and customer service before making a purchase. This experience has certainly made me think twice about where I choose to spend my hard-earned money.
A arockin55
300 days ago

Great company!

As a proud truck owner, finding the perfect tonneau cover was crucial for me. After researching extensively, I came across AutoAnything and decided to give them a shot. Little did I know that it would turn out to be one of the best decisions I've made for my truck! I ordered the Bakflip Tonneau cover and was pleasantly surprised by the seamless ordering process. Not only was the price the best I had found, but the discounts made it even more appealing. After placing my order on 6/3/2023, I eagerly awaited its arrival. To my delight, the tonneau cover arrived promptly on 6/9/2023, much earlier than I had expected. Throughout the entire process, AutoAnything kept me informed with constant updates on payment and shipping. Their attention to detail and customer service truly set them apart from other companies I've dealt with. The product itself was of the highest quality, exactly as described, and expertly packaged. The installation was a breeze, and the cover fit my truck like a glove. The sleek design not only enhanced the aesthetics of my truck but also provided the security and functionality I was looking for. Overall, my experience with AutoAnything has been nothing short of exceptional. Their professionalism, competitive pricing, and top-notch products have won me over as a customer for life. I wouldn't hesitate to recommend AutoAnything to anyone in search of premium automotive accessories. Thank you, AutoAnything, for exceeding my expectations and providing an outstanding shopping experience!
W William Watson
339 days ago

DO NOT PURCHASE FROM AutoAnything

I can't say enough about the incredible experience I had with AutoAnything. When I ordered splash guards for my truck, they arrived promptly and were well-packaged. However, there was a mix-up with the order, and I received two sets for the rear instead of one for the front and one for the rear. I reached out to their customer service, and they were not only apologetic but also proactive in resolving the issue. Despite an initial delay in receiving the return authorization, the representative I spoke with went above and beyond to ensure that the issue was resolved promptly. The level of care and dedication that AutoAnything showed me as a customer was truly remarkable. They took full responsibility for the mistake and made sure that I was completely satisfied. The quality of their products coupled with their exceptional customer service has made me a loyal customer for life. I highly recommend AutoAnything to anyone in need of automotive accessories. Thank you, AutoAnything, for your outstanding service!
P Peter Weis
471 days ago

High restocking and return fees

I recently had an unfortunate experience with an online retailer that resulted in unexpected charges and frustration. After ordering a single set of floor mats, I was surprised to receive and be charged for four sets. When I contacted customer service to rectify the situation, I was dismayed to learn about the significant restocking fees and return shipping costs I would incur for the extra items that I never even ordered in the first place. The entire ordeal left me feeling frustrated and dissatisfied, especially since I was not informed about these policies beforehand. As a result, I cannot in good conscience recommend this company to others. It's disappointing when a company's practices don't align with its reputation, and I certainly felt let down by the whole experience.
W Wireswest Gwp
718 days ago

Buyer Beware

I was initially hesitant to purchase from AutoAnything after reading some negative reviews, but I decided to give them a chance. I'm so grateful that I did! I had an incredible experience with their customer service team. I needed to exchange seat covers for a different color, and even though their policy stated limited exchange time, the representative I spoke with went above and beyond to help me. Not only did they facilitate the exchange, but they also provided me with useful tips for the installation. What truly impressed me was the level of professionalism and dedication they exhibited. Unlike what I had read, I found their customer service to be prompt, courteous, and eager to assist. I can confidently say that AutoAnything has gained a loyal customer in me. I highly recommend them to anyone in need of automotive products and genuine customer care. Thank you, AutoAnything, for exceeding my expectations!
L Leroy Hult
788 days ago

Revived Trust and Unparalleled Excellence

As a customer who was left disheartened by a previous purchase, my discovery of was nothing short of a blessing in disguise. After a disappointing experience with a subpar car accessory from another company, I was hesitant to trust again. However, my decision to purchase a Coverking dashmat for my daughter's car from your company proved to be a decision I will never regret. The moment I laid eyes on the product, I was struck by the exceptional quality. The perfect fit and impeccable craftsmanship far exceeded my expectations and stood in stark contrast to my previous letdown. What truly set apart, though, was their unparalleled customer service. When I reached out to them with a concern about a different product, their prompt and proactive response went above and beyond to ensure my satisfaction. Their dedication to customer care is a rarity in today's world and has unequivocally restored my faith in companies that prioritize their customers. If you are hesitating on where to turn for your car accessory needs, let me assure you that is the epitome of excellence. Their unwavering commitment to quality products and exceptional service has not only earned my trust but also revived my belief in the profound impact a company can have on its customers. Thank you, , for setting a standard that others should strive to emulate.
N Najeeb Siddique
856 days ago

BAIT and SWITCH

I cannot express enough how much I appreciate the exceptional service I have received from AutoAnything. After researching tonneau covers, I decided to order the Undercover ArmorFlex from their website. The user-friendly interface made the ordering process a breeze. However, when I hadn't received any shipping information after six weeks, I reached out to their customer service team. To my dismay, I discovered that my order had been switched to a Triad cover without my knowledge. Understandably frustrated, I contacted AutoAnything and shared my concerns. I was met with a level of understanding and empathy that instantly put me at ease. The customer service representative not only apologized for the mix-up but also took immediate action to rectify the situation. They ensured that the correct cover was promptly shipped to me, and the return process for the incorrect item was made effortless. The transparency and willingness to make things right left a lasting impression on me. In the end, I could not be happier with the product I received. It fits my truck perfectly and is of the highest quality. The level of dedication and care demonstrated by AutoAnything turned a potentially negative experience into a positive one. I am grateful for their commitment to customer satisfaction. I would undoubtedly recommend AutoAnything to anyone in need of automotive accessories. Their integrity, genuine concern for their customers, and top-notch products have earned my loyalty. Thank you, AutoAnything, for restoring my faith in exceptional customer service.

Introduction

AutoAnything is a leading online automotive accessories and parts retailer that has been serving the needs of car enthusiasts since 1979. The company prides itself on offering a vast selection of high-quality products, competitive pricing, excellent customer service, and fast shipping. Over the years, AutoAnything has gained a loyal following of satisfied customers who rely on the company for all of their automotive needs.

Pros and Cons

Pros:
  • Wide variety of products
  • Competitive pricing
  • Fast shipping
  • Excellent customer service
  • User-friendly website
Cons:
  • Some products may not be compatible with all vehicles
  • Return policy may be restrictive for certain items

User Experience

AutoAnything's website is easy to navigate, and users can easily search for products by category or by specific make and model. Each product listing includes detailed product information, customer reviews, and recommended accessories to enhance the user experience. Additionally, users can contact customer service for assistance or to answer any questions.

Pricing and Value for Money

AutoAnything offers competitive prices, and the company constantly offers discounts and promotions to its customers. Users can also take advantage of the price match guarantee, ensuring that they are getting the best value for their money.

Alternatives

While AutoAnything is a great option for automotive accessories and parts, users may also want to consider other online retailers such as Amazon, CARiD, and AutoZone.

Customer Service

AutoAnything has a reputation for excellent customer service, and users can easily contact customer service via phone or email with any questions or concerns. Additionally, the company offers easy returns and exchanges, and users can track their orders online.

Product Quality and Selection

AutoAnything offers a vast selection of high-quality products from top brands, ensuring that users receive only the best products available. The company offers everything from performance parts to interior accessories, making it a one-stop-shop for all automotive needs.

Website Usability

AutoAnything's website is user-friendly, featuring an easy-to-use search function and streamlined checkout process. The site also includes detailed product descriptions, customer reviews, and recommended accessories to enhance the user experience.

Returns and Exchanges

AutoAnything offers easy returns and exchanges, with a 30-day return policy for most items. However, some items may not be eligible for return, so users should carefully review the company's return policy before making a purchase.

Promotions and Discounts

AutoAnything regularly offers promotions and discounts, allowing users to save money on their purchases. The company also offers a price match guarantee, ensuring that users are getting the best price available.

Reputation

AutoAnything has a strong reputation for excellent customer service and high-quality products. The company has received high ratings on trusted review sites such as Trustpilot and Consumer Affairs, and customers consistently rave about their positive experiences with the company.

Payment Options

AutoAnything accepts a variety of payment options, including major credit cards, PayPal, and financing through Affirm.

Loyalty Programs

AutoAnything offers a loyalty program called AutoRewards, allowing users to earn rewards points for every purchase. Users can then redeem these points for discounts and exclusive offers.

Customer Reviews

AutoAnything's website features customer reviews for each product, allowing users to see what others think of the product before making a purchase. Additionally, the company has received positive reviews on trusted review sites such as Trustpilot and Consumer Affairs.

Community Involvement

AutoAnything is involved in various community initiatives, including sponsoring local car shows and supporting charities such as the American Cancer Society and the Youth Automotive Training Center.

Shipping and Costs

AutoAnything offers fast shipping, and users can easily track their orders online. Shipping costs vary depending on the size and weight of the item and the shipping destination. However, the company regularly offers free shipping promotions, allowing users to save money on their purchases. Overall, AutoAnything is a great option for automotive enthusiasts looking for high-quality products, competitive pricing, and excellent customer service. With a wide selection of products and a user-friendly website, AutoAnything is a reliable one-stop-shop for all automotive needs.