Users Voice for Autoanything

72% users rated Terrible
0% users rated Poor
0% users rated Average
0% users rated Very Good
28% users rated Excellent
Pie Chart Review Representation for Autoanything
Autoanything Overall rating
Customer Support
Pricing
Returns/Refunds
User Interface
Quality

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Review article published on: 28 Apr 2019

Last updated by on 06 Mar 2023

"The two things I love most about what I do is that I help people and I solve problems - it’s as simple as that. I help my organizations develop effective, relevant marketing content."
Oct 2022 2.4 4.7 4.7 1 2.5 3.9
Nov 2022 5 3.8 4.5 1 3 4.1
Dec 2022 5 5 5 5 5 5
Jan 2023 5 4.2 4.1 1 1.8 3
Mar 2023 1 5 5 5 5 5
Line Chart for Rating of peer stores

autoanything.com

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Detailed Autoanything Review by

Introduction

AutoAnything is a leading online automotive accessories and parts retailer that has been serving the needs of car enthusiasts since 1979. The company prides itself on offering a vast selection of high-quality products, competitive pricing, excellent customer service, and fast shipping. Over the years, AutoAnything has gained a loyal following of satisfied customers who rely on the company for all of their automotive needs.

Pros and Cons

Pros:
  • Wide variety of products
  • Competitive pricing
  • Fast shipping
  • Excellent customer service
  • User-friendly website
Cons:
  • Some products may not be compatible with all vehicles
  • Return policy may be restrictive for certain items

User Experience

AutoAnything's website is easy to navigate, and users can easily search for products by category or by specific make and model. Each product listing includes detailed product information, customer reviews, and recommended accessories to enhance the user experience. Additionally, users can contact customer service for assistance or to answer any questions.

Pricing and Value for Money

AutoAnything offers competitive prices, and the company constantly offers discounts and promotions to its customers. Users can also take advantage of the price match guarantee, ensuring that they are getting the best value for their money.

Alternatives

While AutoAnything is a great option for automotive accessories and parts, users may also want to consider other online retailers such as Amazon, CARiD, and AutoZone.

Customer Service

AutoAnything has a reputation for excellent customer service, and users can easily contact customer service via phone or email with any questions or concerns. Additionally, the company offers easy returns and exchanges, and users can track their orders online.

Product Quality and Selection

AutoAnything offers a vast selection of high-quality products from top brands, ensuring that users receive only the best products available. The company offers everything from performance parts to interior accessories, making it a one-stop-shop for all automotive needs.

Website Usability

AutoAnything's website is user-friendly, featuring an easy-to-use search function and streamlined checkout process. The site also includes detailed product descriptions, customer reviews, and recommended accessories to enhance the user experience.

Returns and Exchanges

AutoAnything offers easy returns and exchanges, with a 30-day return policy for most items. However, some items may not be eligible for return, so users should carefully review the company's return policy before making a purchase.

Promotions and Discounts

AutoAnything regularly offers promotions and discounts, allowing users to save money on their purchases. The company also offers a price match guarantee, ensuring that users are getting the best price available.

Reputation

AutoAnything has a strong reputation for excellent customer service and high-quality products. The company has received high ratings on trusted review sites such as Trustpilot and Consumer Affairs, and customers consistently rave about their positive experiences with the company.

Payment Options

AutoAnything accepts a variety of payment options, including major credit cards, PayPal, and financing through Affirm.

Loyalty Programs

AutoAnything offers a loyalty program called AutoRewards, allowing users to earn rewards points for every purchase. Users can then redeem these points for discounts and exclusive offers.

Customer Reviews

AutoAnything's website features customer reviews for each product, allowing users to see what others think of the product before making a purchase. Additionally, the company has received positive reviews on trusted review sites such as Trustpilot and Consumer Affairs.

Community Involvement

AutoAnything is involved in various community initiatives, including sponsoring local car shows and supporting charities such as the American Cancer Society and the Youth Automotive Training Center.

Shipping and Costs

AutoAnything offers fast shipping, and users can easily track their orders online. Shipping costs vary depending on the size and weight of the item and the shipping destination. However, the company regularly offers free shipping promotions, allowing users to save money on their purchases. Overall, AutoAnything is a great option for automotive enthusiasts looking for high-quality products, competitive pricing, and excellent customer service. With a wide selection of products and a user-friendly website, AutoAnything is a reliable one-stop-shop for all automotive needs.

Autoanything Recent User Reviews

User Rating

5 stars

16

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Reviewer Name: Peter Weis

Review Submission Date: 2022-12-21

Review Title: High restocking and return fees
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Review Description: I ordered 1 set of floor mats I received 4 and charged for 4. I called customer service to return 3 sets of floor mats that I didn’t order and was charged about $ 170 for restocking fees and return shipping, this is a ridiculous policy especially when I didn’t order 4 sets. I do not recommend buying from this company. They didn’t even inform me they were doing this. This is not a reputable company.

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Reviewer Name: David Sloman

Review Submission Date: 2022-09-19

Review Title: Was told via online chat floor matts…
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Review Description: Was told via online chat floor matts would fit my Buick Lacross 2011 which has posts in the floor that old ones clip on. Theirs just have loose open hole that allows them to come off on foot contact. They said I could return and they would pay shipping, but my time and effort. Even insisted their manufacurer said they fit all Lacross Models in my year. They canlt get floor matts wright why trust them on anything. I was told they would fit whihc was not true!

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Reviewer Name: Brad Bushman

Review Submission Date: 2022-09-12

Review Title: Do NOT buy from AutoAnything.com
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Review Description: Do NOT buy from AutoAnything.com! They charge a 20% restock fee!

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Reviewer Name: Michael Slattery

Review Submission Date: 2022-08-13

Review Title: bad return policy
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Review Description: ordered a roof rack for a Toyota Tacoma double cab 2019. The website said it would be compatible to my truck. However, it wasn't. The instructions read that it would not work with my truck, and also, they shipped me one bar. I had my local garage put it on and they said it does not fit. The company want us to take the bar out of the box, install on roof and take a picture for evidence. Also, they want a restocking fee 20%. I will charge back the cost to my credit card.

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Reviewer Name: kathy averitt

Review Submission Date: 2022-06-29

Review Title: Autoanything.com has HORRIBLE return…
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Review Description: Autoanything.com has HORRIBLE return policies. They come out on top, however, because you are still charged the full price for the ordered item after the return. The descriptions are inadequate to make a proper decision on the orders and that is where they get their item back and they get to keep the money. I contacted customer service as well.....they are sorry for your trouble and tell you their bosses are handling the online reviews. It is obvious that the bosses are happy to retrieve the item and get the full price. Kathy in Texas

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Reviewer Name: Steve

Review Submission Date: 2022-06-16

Review Title: A OK all good
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Review Description: Purchased an expensive battery from this online retailer over a year ago. The battery died which was no fault of the retailer. I worked with the retailer to resolve the problem which they did. Have purchased from Auto Anything over the years without any problems. Thanks again to the rep who helped me. Highly appreciated.

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Reviewer Name: a b

Review Submission Date: 2022-05-27

Review Title: Placed an order and was charged
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Review Description: Placed an order and was charged. Then I find out item is on yet another back order and won't ship for possibly six weeks. I found item on real truck site and it was in stock and will ship within 5 to 7 days. I definitely will not order again from here or recommend.

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Reviewer Name: Wireswest Gwp

Review Submission Date: 2022-04-18

Review Title: Buyer Beware
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Review Description: Buyer Beware! Terrible Customer Service. I tried to exchange seat covers for a different color. Product still in the box. Answer was no due to limited exchange time. When asked to speak to a supervisor, they put you on hold for a ridiculous amount of time hoping you will hang up. Do yourself a favor and read all the terrible reviews about Autoanything first before you order - wished I had. Better places to shop. Rating Zero

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Reviewer Name: nelson murphy

Review Submission Date: 2022-03-23

Review Title: False advertising!
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Review Description: False advertising!They brag about price match guarantee but cry whe I found a price much cheaper from a larger supplier, they said " that is $2 over our cost" Too bad, honor your guarantee

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Reviewer Name: Leroy Hult

Review Submission Date: 2022-02-07

Review Title: BAD company!!
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Review Description: BAD company!!! ordered dashmat for daughters car made by coverking. productwas inferior material and did not fit. {order # 454392912373942] neither co. would replace or refund.. should have came here first--would never have purchased

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