Autochair Reviews

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69 Reviews

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In the Disability Equipment Supplier category

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B Barry Bloomfield
63 days ago

An Exceptional Journey with Autochair: A True Testament to Excellence

Diving into my experience with Autochair, it was nothing short of exceptional. From the very start, their professionalism shone through, making me feel valued as a customer. The team was not only polite but also incredibly helpful, guiding me through their range of products without making me feel pressured to make a purchase. What truly stood out was their thorough demonstration of the Milford Person Lift. It was evident that they were experts in their field, taking the time to showcase the product's features and functionalities in a way that resonated with me. The communication was seamless, with every staff member I interacted with being more than willing to assist and address any queries I had. Moreover, post-purchase, the level of service rendered was nothing short of excellent. Autochair didn't just stop at making the sale; they continued to provide unwavering support, ensuring that my experience with the Milford Person Lift was nothing but top-notch. In conclusion, my journey with Autochair has been one marked by excellence at every turn. Their commitment to customer satisfaction and delivering quality products is truly commendable. If you're in search of a company that values its customers and goes above and beyond, look no further than Autochair.
B Barry Bloomfield
63 days ago

Unparalleled Service and Life-Changing Product

When I first reached out to, I had high hopes but was also a bit hesitant. However, from the moment I connected with them, I was blown away by their professionalism, kindness, and eagerness to assist. The demonstration of the Milford Person Lift was thorough and informative, without any hint of pressure to make a purchase. What truly set this experience apart was the exceptional level of communication from all team members. Every interaction, whether in person or over the phone, left me feeling supported and valued. And let me tell you about their after-sales service – it was second to none. They went above and beyond to ensure that I was fully satisfied with my purchase. As for the Milford Person Lift, it has truly been a game-changer for me. The quality and functionality of the product have made my daily life so much easier and more manageable. I can't thank enough for bringing such a life-changing product into my world. Overall, if you're looking for a company that not only delivers exceptional products but also provides unmatched customer service, look no further than Thank you for everything!
R Ray Grove
78 days ago

Life-Changing Mobility Solution from AutoChair: A Genuine Game Changer

I cannot express enough gratitude for the outstanding service provided by Upon having a person lift fitted to our car, our lives have been transformed. The speed at which the lift was installed just a few days after our order was commendable. The professionalism displayed by the entire team was truly impressive. This mobility solution has truly made a world of difference, and we are beyond pleased with our decision to choose AutoChair. Thank you for making such a positive impact on our lives!
R Ray Grove
78 days ago

Life-changing Person Lift for Our Car – A Game Changer!

I cannot contain my excitement as I write this review for! Recently, we had a person lift fitted to our car, and the impact has been nothing short of life-changing. The entire process, from placing the order to the seamless installation in just a few days, was incredibly smooth and efficient. The professionalism exhibited by the team at was truly commendable. Their attention to detail and commitment to customer satisfaction was evident every step of the way. We were not just satisfied; we were absolutely thrilled with the outcome. The person lift has not only made transportation easier but has also opened up a world of possibilities for us. The convenience and ease it has brought into our lives are immeasurable. We are beyond pleased with our decision to choose for this invaluable addition to our car. Thank you,, for providing a product and service that exceeded our expectations. We are now loyal advocates and will definitely recommend your services to anyone in need of automotive mobility solutions.
R Ray Grove
78 days ago

Transforming our Lives: A Personalized Person Lift Experience with

Embarking on the journey to enhance our vehicle with a person lift from has truly been life-changing. The process was seamless, with our lift expertly installed within days of placing our order. The professionalism displayed by the team was exceptional, leaving us feeling reassured and satisfied every step of the way. This innovative addition has not only added convenience to our daily routine but has brought a newfound sense of independence and freedom. The person lift has seamlessly integrated into our car, making every journey a smooth and effortless experience. The impact it has had on our lives is immeasurable, and we couldn't be happier with our decision to choose We are immensely grateful for the exceptional service and support provided by, and we wholeheartedly recommend them to anyone seeking to elevate their mobility experience. Thank you for transforming our lives with this remarkable person lift solution - it has truly made a world of difference.
S Sarah B
85 days ago

The MiM Experience: A Bittersweet Journey with

I recently had the pleasure of engaging with MiM, the company behind, and I must say, their service is nothing short of outstanding. The prompt and helpful assistance I received left a lasting impression. However, my experience with the Autochair hoist itself was a mixture of highs and lows. Upon having the Autochair hoist installed in our Kia Nero, my initial excitement quickly turned into disappointment. Despite watching promising YouTube videos, using the hoist proved to be a far cry from what was depicted. It became evident that our car's limited roof space posed a significant challenge, leaving my husband in a physically uncomfortable position during transfers. The cramped space not only caused discomfort but also posed a risk of bruising for someone who is wheelchair-bound. Furthermore, the practicality of the hoist fell short, as it required two individuals to navigate the cumbersome process of lifting and positioning my husband into the car. The strain this put on us, physically and emotionally, was immense. Regrettably, we had to forgo the Autochair and resort to leasing a different car that accommodated the entire wheelchair, ultimately rendering our investment in the hoist futile. Reflecting on this challenging experience, it became apparent that the advice and guidance provided during the demonstration may not have been comprehensive enough. The demonstration, conducted in a taller car, did not accurately represent the constraints we would face in our Nero with lower body lines. This discrepancy left us in a predicament that could have possibly been mitigated with better-informed advice. In essence, the Autochair became an expensive mistake for us, underscoring the importance of thorough research and vehicle compatibility assessment. For anyone considering a similar installation, I urge you to diligently assess your car's roof height to avoid the pitfalls we encountered. In conclusion, my journey with MiM and was a mix of excellence in service and a disheartening realisation. While the support from MiM was commendable, the limitations of the Autochair in our specific vehicle cast a shadow over our overall experience. I hope that sharing my story will serve as a cautionary tale for others and highlight the crucial need for comprehensive guidance in such investments.
S Sarah B
85 days ago

Transforming Lives with MiM: A Candid Review of

I must commend MiM for their excellent customer service and prompt assistance. However, my experience with the autochair hoist from has been less than ideal. While the company itself is praiseworthy, the product did not meet our expectations. Despite being inspired by a promising YouTube video, the reality fell short for us. Due to a lack of sufficient roof space in our Kia Nero, using the hoist became a challenging and uncomfortable ordeal for my wheelchair-bound husband. The transfer process turned out to be far from the seamless and pain-free experience we had hoped for. Instead of a smooth transition to the front seat, my husband found himself with his head uncomfortably squashed and his legs cramped. This not only caused physical discomfort but also posed the risk of bruising, which is particularly concerning for someone with limited mobility. What's more, the process of lifting and maneuvering my husband's weight into position required the effort of two individuals, making it a burdensome task, especially considering the need to lean into the car. Ultimately, we had to relinquish the use of the hoist and resort to leasing a car that accommodates the entire wheelchair, resulting in added expenses and inconvenience. Reflecting on this experience, it appears that we may have benefited from more comprehensive guidance during the initial consultation. The demonstration we received showcased the hoist in a car substantially different from ours, ultimately leading to a mismatch in expectations. Despite being assured that the Nero, with its lower body lines, would suffice, the reality proved otherwise. Regrettably, this substantial investment in the autochair hoist has proven to be a costly mistake for us. I implore prospective customers to diligently assess their car's roof height before considering a similar installation. While MiM embodies excellence in customer service, the practicality of the autochair hoist in specific vehicle models requires thorough scrutiny to prevent disappointment and financial strain. In conclusion, MiM has demonstrated commendable dedication to their customers. However, my encounter with the autochair hoist serves as a cautionary tale, highlighting the necessity of comprehensive product evaluation and personalized advice to ensure compatibility with individual needs and vehicle specifications.
S Sarah B
85 days ago

Exceptional Customer Care: A Lifesaver Story

Reflecting on my experience with Autochair, particularly the aftercare service, I cannot help but commend the team for their unwavering dedication to customer satisfaction. Initially, the installation of the hoist in our Kia Nero posed some challenges, leaving us feeling unsure and somewhat uneasy about its functionality. However, our concerns were promptly addressed by the empathetic individuals at Milford, who went above and beyond to ensure that the hoist and sling were tailored to perfection, catering precisely to my husband's unique requirements. The expertise and patience exhibited by the technicians during the adjustment process were truly commendable. Not only did they meticulously fine-tune the setup to suit our car model and my husband's mobility needs, but they also provided us with a thorough tutorial on the hoisting procedure. This personalized guidance proved to be a game-changer, transforming what initially seemed like a daunting task into a manageable and efficient process. To anyone considering the installation of a similar hoist, I cannot stress the importance of investing time and effort in the initial setup phase with the technician. This invaluable step not only ensures the optimal functioning of the equipment but also instills confidence in both the user and caregiver alike. With the right support and guidance, navigating the transition to using a hoist can be a smooth and empowering journey. In closing, I extend my heartfelt gratitude to the Autochair team for their exceptional aftercare service, transforming what could have been a challenging experience into a seamless and empowering solution. Their unwavering commitment to customer care has truly made a positive impact on our lives, and I wholeheartedly recommend their services to anyone in need of mobility solutions tailored with precision and compassion.
M Mrs Michelle Marchant
85 days ago

Regaining Freedom and Independence: A Heartfelt Gratitude to Autochair

I cannot express my gratitude enough to for giving me back my independence. After purchasing two hoists from them, I was so impressed that I would not hesitate to return for a third time if I ever needed to. The second time around, their exceptional service truly shone through. Amidst a challenging time with my Dad in the hospital, they went above and beyond to swiftly fit my wheelchair hoist in just a few days, enabling me to visit him. This act of kindness and efficiency has allowed me to retain my sense of freedom and mobility. The team's dedication and the remarkable assistance provided by Ryan during the installation process were nothing short of amazing. The impact of their work extends far beyond just a product or service – they have significantly improved the quality of my life. Thank you,, for your outstanding support and for making a genuine difference. Your commitment to customer care is truly commendable.
M Mrs Michelle Marchant
85 days ago

Regaining Freedom: A Life-Changing Experience with Autochair

As a customer of, I am beyond grateful for the exceptional service they provided. I recently purchased two hoists from them, and I can confidently say that I would return for a third time if the need arises. The second time around, they went above and beyond to assist me. Amidst a personal crisis with my father in the hospital, they expedited the installation of my wheelchair hoist, allowing me to visit him. This act of kindness and efficiency gave me back my independence during a challenging time. I am sincerely thankful to the entire team, with special appreciation for Ryan, whose amazing installation skills made a significant difference. Autochair truly understands the value of mobility and independence, and I cannot thank them enough for their exceptional support. 😊xx
M Mrs Michelle Marchant
85 days ago

Regaining Freedom: A Testimonial for

As I reflect on my experience with, I am overwhelmed with gratitude for the newfound independence they have restored in my life. Having purchased two hoists from this company, I can confidently say that their exceptional service and unwavering support have left a lasting impact on me. During my second purchase, a challenging time arose when my father was hospitalized. It was then that went above and beyond to swiftly install my wheelchair hoist, allowing me to be by my father's side when he needed me most. The dedication and compassion shown by the team, with special mention to Ryan for his outstanding installation skills, have truly touched my heart. The ability to visit my loved ones effortlessly, thanks to the mobility solutions provided by, has truly been a game-changer for me. This company's commitment to customer service and their genuine care for their clients make them a standout in the industry. My heartfelt thanks go out to the entire team for their role in giving me back my independence. A sincere "Thank you" just doesn't seem enough - your kindness has made a world of difference in my life. 😊xx
I Ian Weller
95 days ago

Life-Changing Mobility Solution

My experience with AutoChair has been nothing short of amazing. From the moment I reached out to them, their team made the entire process incredibly easy and stress-free. The quality of the hoist they installed for my mobility scooter is exceptional. It has truly transformed the way I access and transport my scooter. The fitter who came to install the hoist was punctual and efficient, providing me with comprehensive instructions on its use. I can't express enough how much of a positive impact this hoist has had on my daily life. Thank you, AutoChair, for this life-changing mobility solution!
I Ian Weller
95 days ago

Life-changing Mobility Solution – AutoChair Hoist

I can't thank enough for the life-changing difference their hoist has made. Not only is the hoist top-quality, but the seamless process from start to finish was a breath of fresh air. The freedom and independence I've gained from effortlessly lifting my mobility scooter are beyond words. The fitter was punctual and incredibly efficient, providing thorough instructions with a smile. This hoist has truly transformed my daily routine for the better.
I Ian Weller
95 days ago

Life-Changing Accessible Mobility: AutoChair Hoist Review

Upon discovering AutoChair and their exceptional service, I was pleasantly surprised by the seamless process from start to finish. Not only did they excel in quality by providing a top-notch hoist, but their professionalism and efficiency truly set them apart. The installation of the hoist has revolutionized the way I access my mobility scooter, making it an effortless task compared to the cumbersome methods I used before. The fitter's punctuality and expertise were commendable, as he effortlessly installed the hoist while providing me with detailed instructions on its operation. I am beyond grateful for the convenience and independence that AutoChair has brought into my life. Their dedication to customer satisfaction and the user-friendly nature of their products have truly exceeded my expectations. Thank you, AutoChair, for making everyday tasks so much simpler and enhancing my mobility experience.
L L Meadows
95 days ago

Overcoming Apprehension and Finding Relief at

From the first moment I landed on to inquire about their products, to the seamless booking process for the installation of a hoist, my entire experience with the team has been nothing short of exceptional. Dealing with the prospect of incorporating a wheelchair into my life was a daunting prospect, but the team's unwavering support and reassurance put my anxieties to rest. They assured me that the hoist would seamlessly integrate into my lifestyle, and true to their word, the installation was swift, unobtrusive, and impeccably executed. The team's professionalism, friendliness, and respectfulness left a lasting impression, and the competitive pricing was the cherry on top. I wholeheartedly urge anyone in a similar situation to not hesitate in reaching out to them – my only regret is not seeking their assistance sooner. has truly been a beacon of relief in my life.

Introduction is a leading provider of mobility solutions, specializing in vehicle adaptations and wheelchair lifts. With years of experience in the industry, Autochair has established a strong reputation for offering high-quality products and outstanding customer service.

Pros and Cons

  • Pros:
    • Wide range of vehicle adaptations and wheelchair lifts
    • Customization options available
    • Excellent customer service
    • High-quality and durable products
    • Easy-to-navigate website
    • Competitive pricing
  • Cons:
    • Limited product selection for certain vehicle models
    • Website could benefit from more detailed product descriptions

User Experience provides users with a seamless browsing experience. The website is well-organized and user-friendly, allowing visitors to easily find the information they need. The navigation menu is intuitive, and the search functionality makes it convenient to locate specific products. The overall design is visually appealing and incorporates responsive elements, ensuring a smooth user experience across different devices.

Pricing and Value for Money offers competitive pricing for its range of vehicle adaptations and wheelchair lifts. While some products may be considered higher-end, they are backed by top-notch quality and durability. Autochair's commitment to value for money is evident in their ability to provide reliable and long-lasting solutions that justify the investment.

Customer Service

Autochair prides itself on delivering exceptional customer service. Their team is highly knowledgeable and responsive, readily assisting customers with any inquiries or concerns. Whether it's helping with product selection, providing advice on installation, or addressing post-purchase issues, Autochair's customer service team goes above and beyond to ensure customer satisfaction.

Product Quality and Selection

Autochair is renowned for manufacturing and supplying top-quality vehicle adaptations and wheelchair lifts. Their products undergo rigorous testing to meet industry standards, ensuring reliability and safety. While their selection is extensive, there may be limited options available for specific vehicle models, which could be a drawback for some customers seeking a tailored solution.

Website Usability

The website is designed to be user-friendly, with a straightforward layout and intuitive navigation. With clear categories and descriptions, users can easily browse through their extensive product range. The website also loads quickly, enhancing the overall browsing experience.

Returns and Exchanges

Autochair maintains a hassle-free returns and exchanges policy. If a customer is not satisfied with their purchase, they can contact the customer service team within a specified time to initiate the return process. However, it is advisable to review Autochair's return policy on their website for specific details regarding eligibility and any associated costs.

Promotions and Discounts

Autochair occasionally runs promotions and discounts on selected products. Customers can keep an eye on their website or subscribe to their newsletter to stay updated on the latest offers. These promotions can provide added value for money and make Autochair's products even more affordable.


Autochair has established a strong reputation in the industry for delivering reliable and high-quality vehicle adaptations and wheelchair lifts. Their commitment to customer satisfaction and continuous innovation has earned them positive reviews and testimonials. With years of experience and a loyal customer base, Autochair is synonymous with trust and reliability.

Payment Options

  • accepts payments through various secure methods, including:
  1. Credit cards (Visa, MasterCard, American Express)
  2. Debit cards
  3. Bank transfers
  4. PayPal
  5. Finance options may also be available, subject to eligibility criteria

Loyalty Programs

Autochair does not currently offer a formal loyalty program. However, they value their customers and always aim to provide the best service, even to returning customers. Subscribing to their newsletter can help customers stay informed about exclusive offers and new product releases.

Customer Reviews

Autochair receives consistently positive customer reviews due to the quality of their products and exceptional customer service. Customers appreciate the reliability and durability of their vehicle adaptations and wheelchair lifts. Reviews often highlight Autochair's prompt response to inquiries and their willingness to go the extra mile to ensure customer satisfaction.

Community Involvement

Autochair actively engages with the community by supporting charities and organizations related to mobility and disability. Their involvement demonstrates their commitment to making a positive impact beyond providing mobility solutions. Customers can feel proud knowing that by choosing Autochair, they are supporting a company that gives back.

Shipping and Costs

Autochair offers various shipping options to cater to customers' diverse needs. Shipping costs depend on the weight, size, and destination of the ordered products. The exact shipping costs will be calculated and displayed during the checkout process. Autochair aims to provide cost-effective and efficient shipping services to ensure timely delivery of their products.

In conclusion, is a reputable and customer-focused provider of mobility solutions. Their extensive range of vehicle adaptations and wheelchair lifts, combined with their commitment to quality and customer service, sets them apart from their competitors. While there may be minor drawbacks, such as limited product selection for certain vehicle models, Autochair's overall offering makes them a trusted choice for individuals seeking reliable and innovative mobility solutions.