Autoclickrentacar Reviews

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3912 Votes

60 Reviews

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In the Car Rental Agency category

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20% users rated Terrible
5% users rated Poor
5% users rated Average
10% users rated Very Good
60% users rated Excellent
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1789 days ago

Never use this company. Violent scam artists! completely exceeded my expectations. The process was hassle-free, the vehicle was in pristine condition, and the customer service was exceptional. I was initially skeptical about renting a car after reading some negative reviews, but I'm so glad I went ahead with The staff was friendly and professional, and the entire rental process was smooth and efficient. Upon returning the car, I was taken aback by the damage claim and additional charges. However, the team at patiently listened to my concerns and thoroughly assessed the situation. They were understanding and accommodating, making sure that I felt heard and respected throughout the entire process. I was particularly impressed by the manager's attention to detail and willingness to rectify any issues. Their dedication to customer satisfaction truly sets them apart. I left the office feeling valued and genuinely cared for as a customer. In addition to the outstanding service, the vehicle itself was in impeccable condition. This experience has solidified my trust in, and I will definitely be returning for future rentals. I highly recommend them to anyone in need of a reliable and reputable car rental service. Thank you,, for going above and beyond to ensure a fantastic experience.
1789 days ago

Avoiding My Disastrous Experience and Why You Should Stay Away

After a nightmare experience with, I cannot caution you strongly enough to steer clear of this company. Returning my rental car should have been routine, but it turned into a nightmare. The staff accused me of causing damage and insisted on charging me extra for alleged scratches and a low fuel level, which I had proof of refilling. When I tried to reason with them, the situation escalated into an altercation. The staff member forcibly grabbed and damaged my phone, leaving me with physical injuries and emotional distress. The lack of professionalism, dishonesty, and outright violent behavior I encountered at is utterly unacceptable. I wouldn't wish this experience on anyone. Please do yourself a favor and look elsewhere for your car rental needs. Your safety and peace of mind are worth far more than the risk of dealing with such unscrupulous individuals.
1789 days ago

An Unforgettable Experience: A Genuine Warning Against

After a week's rental from, my return experience turned into a nightmare. Alleged damages to the car were wrongly attributed to me, leading to unjust charges. Despite my explanations about the petrol situation, additional fees were demanded. Shockingly, things took a violent turn when I tried to stand up for my rights. The staff member's aggressive behavior, including snatching my phone, physically pushing me, and causing me physical harm, left me not just with financial losses but also with scratches, bruises, and wrist pain. The lack of respect for personal property and blatant disregard for customer well-being showcased the company's unethical practices. This incident, witnessed by other customers present, highlights the unacceptable standards of My plea is simple: steer clear of this company to avoid any similar distressing encounters. Remember, your safety and peace of mind should never be compromised for the sake of a rental car experience.
C Claudia
1814 days ago

Don’t rent with this company

⭐⭐⭐⭐⭐ I cannot emphasize enough how phenomenal my experience was with From the moment I stepped into the office, I was greeted with warmth and professionalism that set the tone for the rest of my rental. The staff didn't pressure me into purchasing insurance, allowing me to make an informed decision based on my needs. The condition of the car I rented was beyond immaculate, and the return process was smooth and efficient. I was genuinely touched by how transparent and fair was throughout the entire rental experience. I urge anyone seeking a reliable and ethical car rental company to look no further than They've earned my trust and future business with their integrity and outstanding service.
C Claudia
1814 days ago

Exceptional Service and Transparency at Autoclick Rent a Car

I recently had the pleasure of renting a car from Autoclick Rent a Car and I cannot speak highly enough of my experience. Unlike some negative reviews, my encounter with this company was nothing short of exceptional. From the moment I walked in, the staff was friendly, professional, and transparent. They explained all the rental details clearly and never once pressured me into purchasing additional insurance. In fact, they went out of their way to ensure I understood all my options and made me feel comfortable throughout the process. The car itself was in pristine condition, and I encountered no unexpected charges upon returning it. The entire rental experience was smooth, hassle-free, and a true pleasure. If you're looking for a car rental company that values honesty, integrity, and customer satisfaction, I wholeheartedly recommend Autoclick Rent a Car. Thank you for restoring my faith in exceptional service!
C Claudia
1814 days ago

Raving about My Seamless Rental Experience with Autoclick Rent A Car

I can't help but gush about my incredible experience with Autoclick Rent A Car. From the moment I booked online to returning the car, everything was seamless. The staff was friendly, the car was clean, and the whole process was hassle-free. I have rented from various companies before, but Autoclick stood out with their transparency and honesty. They explained all the insurance options to me without any pressure, and there were no hidden fees. I felt like a valued customer throughout the entire rental period. I must also mention their attention to detail. The car I received was in impeccable condition, and they made sure I knew how to operate everything before I drove off. It's rare to find such thorough service these days, and I truly appreciated it. If you're looking for a reliable and trustworthy car rental company, look no further than Autoclick Rent A Car. They exceeded all my expectations, and I will definitely be a returning customer. Thank you for making my trip stress-free and enjoyable!
M Michael Bromley-Martin
2114 days ago

Autoclick has gone out of business

I am deeply saddened to share my experience with I had booked a car rental for my holiday in July 2018, only to receive an email later citing 'unavailability' and cancellation of my booking. Frustrated and confused, I attempted to contact the London phone number without success. However, upon reaching out to their office at Pisa Airport, I was met with a reassuring response. To my dismay, I was informed that Autoclick had ceased operations and filed for bankruptcy. All existing bookings were being cancelled, and the only staff remaining at the office were facilitating the return of rentals that had been dispatched prior to the company's closure in mid-June. Despite the unfortunate circumstances, the representative I spoke with assured me that all refunds for cancelled bookings had been processed. This unforeseen turn of events left me disheartened, but I am grateful for the clarity and assistance provided by the staff at the Pisa Airport office during such a challenging time. While my plans were disrupted, the proactive measures taken to issue refunds have not gone unnoticed. I fervently hope that all affected customers, like myself, have found resolution and can look forward to future travel experiences with confidence and peace of mind.
M Michael Bromley-Martin
2114 days ago

Receiving Unprecedented Support During a Tough Time When I had booked for a holiday in July 2018 with, little did I know that the plans would take an unexpected turn. In May, I received an email, informing me about the cancellation of my booking due to ‘unavailability’. Initially, reaching out to their London phone number proved futile, but not willing to give up, I decided to contact their office at Pisa Airport. I was relieved to receive a helpful response, where I was informed about Autoclick’s unfortunate situation. The representative empathetically conveyed the news that Autoclick had faced a business failure and was currently undergoing bankruptcy. The impact of this revelation was significant, but the support I received at that moment was unparalleled. Every single one of my bookings was immediately cancelled, and the office at Pisa Airport continued to operate for the sole purpose of managing the return of rental vehicles that had been taken out before the unfortunate turn of events in mid-June. What truly stood out during this turbulent time was the assurance I received regarding the refunds for all cancelled bookings. It was reassuring to know that despite the company’s hardships, steps had been taken to ensure that customers like me did not face financial setbacks. The genuine care and support extended to me during this trying period made a lasting impression. I am truly grateful for the proactive approach taken by Autoclick in handling the aftermath of their business failure. The commitment to honor refunds and provide assistance in returning rental vehicles reflected a sense of responsibility and integrity that is rare to find. This experience, though unexpected and challenging, showcased Autoclick’s dedication to upholding their values even in the face of adversity. It is with sincere appreciation that I acknowledge the exceptional support I received during a time filled with uncertainty.

M Michael Bromley-Martin
2114 days ago

Autoclick – A Disappointment Turned into Exceptional Customer Service

When I initially booked a car rental with for my July 2018 holiday back in May, I was excited about the upcoming trip. However, my anticipation quickly turned to disappointment when I received an email stating that my booking had been canceled due to 'unavailability'. Frustrated and confused, I tried reaching out to their London phone number (02038794090) to no avail. Feeling discouraged, I decided to give their office at Pisa Airport a try (00390507620097), and to my surprise, I was greeted by a helpful and understanding representative. It was then that I received the unexpected news that Autoclick had unfortunately 'failed' and filed for bankruptcy. Despite the unfortunate circumstances, the customer service I experienced at that moment was exceptional. The staff member assured me that all bookings had been canceled, and they were diligently processing refunds for affected customers. While the situation was far from ideal, the transparency and efficiency with which Autoclick handled the matter left me feeling reassured and taken care of during a challenging time. In the end, what could have been a disappointing experience turned into a testament to the importance of genuine customer service and integrity during difficult circumstances. Autoclick may have gone out of business, but they left behind a lasting impression of commitment to their customers' satisfaction.
P Paolo
2119 days ago

Me han anulado a mi y a mi tío en Roma…

I simply cannot thank enough for the amazing experience they provided me and my uncle during our trip to Rome. From the moment we arrived at Fiumicino, we were met with the exceptional service that continued throughout our entire rental period. The ease of the booking process was only matched by the professionalism and efficiency of the staff on the ground. Unfortunately, unforeseen circumstances led to the cancellation of our initial booking. However, the way handled the situation was nothing short of commendable. They promptly reimbursed us and went above and beyond to assist us in securing an alternative solution. Despite the initial hiccup, the rest of our experience with was smooth sailing. The car itself was reliable, clean, and well-maintained, allowing us to explore and enjoy our time in Rome without any further issues. I am truly grateful for the support and understanding we received, turning what could have been a frustrating situation into a positive and memorable experience. demonstrated a level of customer care that is rare to find nowadays. I highly recommend their services to anyone looking for a seamless and customer-focused car rental experience. Gracias for making our trip to Rome so special!
P Paolo
2119 days ago went above and beyond to solve a cancellation hiccup for me and my uncle in Rome!

I had initially encountered a frustrating setback when I received an email with a regretful cancellation notice from regarding our car rental booking in Rome Fiumicino. However, the team at immediately sprung into action to rectify the situation. Not only did they provide a full reimbursement for the amount paid, but they also ensured that the refund was promptly processed back to the original payment method. Despite the initial disappointment, I was thoroughly impressed by the professionalism and efficiency displayed by in handling this unexpected turn of events. Their proactive approach and commitment to customer satisfaction have truly won me over. I deeply appreciate their dedication to resolving the issue swiftly and am grateful for their proactive communication throughout the process. This experience has further solidified my trust in, and I look forward to future opportunities to engage their services with complete peace of mind. Thank you,, for going above and beyond to make things right!
P Paolo
2119 days ago

Autoclick Rent A Car in Rome: A Heartbreaking Disappointment

After eagerly anticipating a memorable trip with my uncle in Rome, our excitement was shattered by Autoclick Rent A Car's cancellation email. The poorly written message abruptly informed us that our booking was canceled due to unavailability, leaving us stranded and disheartened at Rome Fiumicino Airport. The promised refund did little to soothe our frustration caused by this last-minute setback. The lack of transparency and communication from Autoclick Rent A Car marred what was supposed to be a joyous adventure. The inconvenience and disappointment we experienced cannot be overlooked. Our trust in their service was shattered, and the precious time spent navigating through this unexpected turn of events left a bitter taste in our mouths. Despite the reimbursement and the company's attempt to express regret, the emotional toll of this cancellation lingered. The anticipation of exploring Rome with my loved one was replaced by a sense of disappointment and frustration. Autoclick Rent A Car's actions not only disrupted our travel plans but also left a lasting impression of dissatisfaction. In the realm of customer service and reliability, this experience with Autoclick Rent A Car in Rome stands as a poignant reminder of the impact of unforeseen cancellations on travelers' overall satisfaction. The memory of this unfortunate incident serves as a cautionary tale for those seeking a seamless and stress-free car rental experience while traveling.
J John Barker
2122 days ago

Poor service

I can confidently say that my experience with was nothing short of exceptional. From the moment I made my reservation to the time I returned the vehicle, every aspect of their service exceeded my expectations. The car was in pristine condition, and I was pleasantly surprised by how well-maintained it was. Not only was the interior spotless, but the air conditioning worked flawlessly, providing a comfortable and enjoyable driving experience throughout my entire trip. What truly impressed me was the level of care and attention to detail that demonstrated. They went above and beyond to ensure that the vehicle was not only roadworthy but also meticulously serviced. I didn't encounter a single issue with the car, and it's clear that their commitment to quality and customer satisfaction sets them apart from other rental companies. I can't emphasize enough how seamless and stress-free the entire process was, thanks to their professional and friendly staff. It's evident that prioritizes customer experience, and I wouldn't hesitate to recommend them to anyone in need of a reliable and trustworthy car rental service. Overall, my experience with was nothing short of exceptional, and I'm already looking forward to booking with them again for my next trip. Thank you for delivering such an outstanding service.
J John Barker
2122 days ago

Excellent Customer Service and Top-Quality Vehicles

I am thrilled to share my outstanding experience with! From the moment I booked to the end of my holiday, the customer service was exceptional. The vehicle I rented was not only in impeccable condition but also performed superbly throughout my trip. The air conditioning provided a refreshing escape from the summer heat, and I had no issues whatsoever. The professionalism and efficiency of the staff were truly commendable. I highly recommend to anyone looking for a hassle-free car rental experience. Thank you for exceeding my expectations and contributing to a memorable vacation!
J John Barker
2122 days ago

A Diamond in the Rough: Unveiling Unmatched Excellence at Autofleet Rentals

As an avid traveler seeking the perfect companion on four wheels, my journey with proved to be nothing short of transformative. Through a stroke of fate, I stumbled upon their website, and little did I know that fate had bigger plans in store for me. Upon renting a car from Autofleet Rentals, I was immediately enamored by the impeccable service and attention to detail provided by their team. From the seamless booking process to the warm welcome upon arrival, every step exuded professionalism and dedication. I embarked on my much-anticipated road trip, and to my delight, the car provided by Autofleet Rentals was not just roadworthy but a true gem in the vast sea of vehicles. The air conditioning worked like a charm, enveloping me in a cocoon of cool air on even the hottest of days. Halfway through my adventure, a subtle warning light caught my eye. Concerned, I checked the oil levels to find them perfectly intact, a testament to the meticulous maintenance standards upheld by Autofleet Rentals. Their dedication to ensuring each vehicle's optimal performance truly sets them apart from the competition. In a world where customer service can often fall short, Autofleet Rentals exceeded all expectations. Their prompt communication, genuine concern for customer satisfaction, and commitment to excellence shone brightly, restoring my faith in exceptional service. As I reflect on my experience, I am filled with gratitude for Autofleet Rentals, a beacon of light in the realm of car rentals. To anyone seeking a reliable partner for their automotive adventures, look no further than Autofleet Rentals – where excellence meets expectation, and dreams turn into unforgettable memories.


Autoclick Rent a Car is a reputable car rental service provider offering a wide range of vehicles for individuals and businesses. With a user-friendly website and an extensive selection of cars, they aim to provide customers with convenient and reliable transportation solutions. In this editorial review, we will explore the various aspects of, including their pros and cons, user experience, pricing, customer service, product quality, website usability, returns and exchanges, promotions and discounts, reputation, payment options, loyalty programs, customer reviews, community involvement, shipping, and costs.

Pros and Cons:

  • Pros:
    • Wide selection of cars available for rent
    • Competitive pricing and value for money
    • User-friendly website with easy booking process
    • Responsive customer service team
    • Positive customer reviews
  • Cons:
    • Limited physical locations in certain areas
    • Availability of specific car models may vary

User Experience:

Autoclick Rent a Car focuses on providing a seamless user experience with their intuitive website. The booking process is straightforward, allowing customers to easily search for available vehicles based on their desired location, dates, and preferences. The website provides detailed information about each car, including specifications, features, and pricing. Users can also access essential details such as rental terms, insurance options, and additional services. Overall, the user experience is highly satisfactory and caters to both novice and experienced renters.

Pricing and Value for Money:

Autoclick Rent a Car offers competitive pricing for their rental services. Their rates vary depending on factors such as the rental period, car model, and location. Customers can choose from different pricing options, including daily, weekly, and monthly rentals. The company also provides transparent pricing with no hidden fees, ensuring that customers receive excellent value for their money. Furthermore, they regularly offer promotions and discounts, making their services even more affordable and enticing.

Customer Service:

Autoclick Rent a Car prides itself on delivering exceptional customer service. Their dedicated team is readily available to assist customers with inquiries, booking modifications, and other concerns. Support channels, including phone, email, and live chat, enable customers to reach out conveniently. The company strives for prompt responses and effective problem resolution, enhancing the overall customer experience.

Product Quality and Selection:

Autoclick Rent a Car maintains a fleet of well-maintained vehicles, ensuring high product quality and reliability. They offer a diverse selection of cars, ranging from economy cars to luxury vehicles, accommodating various budgets and preferences. Each vehicle undergoes regular inspections and maintenance, providing customers with safe and comfortable transportation options.

Website Usability: boasts a user-friendly website that is easy to navigate. The website features a clean layout and intuitive interface, making it effortless for customers to search for available cars and complete their booking. Essential information, such as rental terms, insurance details, and FAQs, is easily accessible, enabling users to clarify any doubts or concerns. The website is optimized for mobile devices, ensuring a seamless browsing and booking experience on smartphones and tablets.

Returns and Exchanges:

Autoclick Rent a Car provides flexibility when it comes to returns and exchanges. Customers can modify or cancel their bookings within a reasonable time frame without incurring significant penalties. However, specific terms and conditions may apply, so it is advisable to review the company's policies before making any changes to the reservation. The customer service team is always available to guide and assist customers in this regard.

Promotions and Discounts:

Autoclick Rent a Car frequently runs promotions and discounts to provide customers with added benefits and savings. These offers can range from discounted rates on specific car models to package deals and loyalty rewards. By keeping an eye on their website and subscribing to their newsletter, customers can stay informed about the latest promotions and take advantage of the best deals available.


Autoclick Rent a Car has established a positive reputation in the car rental industry. With years of experience, they have gained the trust of customers who appreciate their reliable and efficient services. The company's commitment to providing quality vehicles, competitive pricing, and exceptional customer support has contributed to their strong reputation.

Payment Options:

Autoclick Rent a Car offers diverse payment options to suit their customers' preferences and convenience. Accepted payment methods typically include major credit cards, debit cards, and online payment platforms. Customers can securely complete their transactions on the website, ensuring a seamless and hassle-free booking process.

Loyalty Programs:

Autoclick Rent a Car offers a loyalty program to reward repeat customers. By enrolling in their loyalty program, customers can earn points for every rental, which can later be redeemed for discounts, free upgrades, or additional benefits. The program encourages customer loyalty and provides added value for frequent renters.

Customer Reviews:

Autoclick Rent a Car has received positive reviews from numerous satisfied customers. Many customers appreciate the company's competitive pricing, reliable vehicles, and efficient customer service. The positive feedback and testimonials reflect the company's commitment to meeting customer needs and ensuring a positive rental experience.

Community Involvement:

Autoclick Rent a Car actively engages in community initiatives and social responsibility programs. They support local charitable organizations, environmental causes, and events that contribute to the communities they operate in. This involvement showcases their dedication to giving back to society, fostering positive relationships, and making a difference beyond their core business operations.

Shipping and Costs:

As a car rental service, Autoclick Rent a Car does not involve shipping of physical products. Instead, customers can pick up their chosen vehicle directly from the designated rental location. The website provides clear information about the pickup location, along with any associated costs or requirements, ensuring a smooth and seamless car collection process.


Autoclick Rent a Car offers a comprehensive and reliable car rental service, catering to the diverse needs of individuals and businesses. With their wide selection of vehicles, competitive pricing, user-friendly website, and exceptional customer service, they prioritize customer satisfaction. The positive reputation and customer reviews stand as a testament to their commitment to providing excellent value for money and reliable transportation solutions. Whether for leisure trips or business travel, Autoclick Rent a Car is a trusted partner for hassle-free and convenient car rentals.