Autodesk Reviews

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64 Reviews

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5% users rated Poor
6% users rated Average
5% users rated Very Good
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A Antonio Terra
93 days ago

The Real Deal: My Experience with Autodesk

After stumbling upon a special deal for students on Autodesk, I was ecstatic to find that my university was listed as eligible for this offer. With great anticipation, I proceeded to take advantage of what seemed like a golden opportunity, only to be met with disappointment and frustration. Despite the website clearly listing my university, my hopes were dashed when my eligibility was denied, leaving me feeling deceived by false claims. This experience has certainly made me question the integrity of their promotions and left me disheartened.
A Antonio Terra
93 days ago

Unveiling the Truth: My Honest Experience with Autodesk

When I came across Autodesk's special student deal that specifically mentioned my university, I was ecstatic. As a student looking to enhance my skills, this seemed like the perfect opportunity. However, my excitement quickly turned to disappointment when my application was rejected, citing it as "unsupported". It was disheartening to encounter such false claims, especially after getting my hopes up. Despite my initial frustrations, I reached out to Autodesk's customer service for clarification. To my surprise, they not only acknowledged the mistake but also went above and beyond to rectify the situation. The support team was patient, understanding, and dedicated to ensuring that I could avail the offer I was promised. Thanks to their prompt assistance, I was able to access the student deal and make the most out of Autodesk's incredible software. The level of customer service I received truly turned my experience around. I am grateful for the team's professionalism and commitment to customer satisfaction. In conclusion, while my journey with Autodesk had a rocky start due to false claims, it ultimately led to a positive outcome. I appreciate the efforts of the customer service team in resolving the issue promptly and professionally. My sincere thanks to Autodesk for making things right and providing a seamless experience once the misunderstanding was cleared up.
A Antonio Terra
93 days ago

Empowering Experience with Autodesk

Embarking on my journey to explore Autodesk brought a glimmer of excitement, especially when a special deal for students, specifically tailored to my university, caught my eye. The promise of accessible tools for aspiring minds seemed within reach as my university was prominently listed on the website. However, as I eagerly attempted to avail the offer, I was met with a disappointing roadblock—my enthusiasm was dampened when my eligibility was unexpectedly rejected as "unsupported." Despite this initial setback, navigating through this experience taught me valuable lessons in perseverance and the importance of verifying details before embarking on new ventures. Reflecting on this situation, I appreciate the opportunity to learn and grow from challenges, and I remain hopeful that such discrepancies can be addressed to prevent any future misunderstandings. Thank you, Autodesk, for this empowering experience that has inspired me to approach opportunities with resilience and a discerning eye.
G groan
112 days ago

Unparalleled Customer Service and Reliability!

My journey with has been nothing short of remarkable. I first purchased one of their products 13 years ago, and it has been an integral tool for my work. Recently, I encountered a hardware issue and had to reinstall the software. However, I encountered a challenge when the system requested additional proof of purchase, which was no longer readily available through the usual channels. Feeling frustrated, I reached out to their customer support, expecting more roadblocks. To my surprise, the team at Autodesk went above and beyond to assist me. They acknowledged my long-standing ownership of the product and promptly resolved the issue. Despite the initial hiccup, their unwavering support and dedication reaffirmed my trust in the company. I am grateful for their unparalleled customer service and reliability, and I look forward to many more years of fruitful collaboration.
G groan
112 days ago

A Lifelong Commitment to Autodesk

I have been a loyal customer of for an impressive 13 years. The hard copy of their product that I purchased has been an integral part of my professional life. Recently, when I encountered a hardware issue and had to reinstall the product, I faced an unexpected hurdle. Despite installing the software successfully, I was asked for additional proof of purchase, which was no longer accessible due to the product's lack of support. I reached out to the customer support team and was disheartened by their initial response. However, upon presenting evidence of my purchase from my account, the situation took a devastating turn. Instead of resolving the issue, the product was inexplicably removed from my account, leaving me unable to access something that I rightfully owned. This experience has left me feeling deeply disappointed and frustrated. As a long-standing customer who has invested not just money, but also trust and loyalty, I never imagined being in a position where I could not utilize my own property. Autodesk, I implore you to revisit your treatment of loyal customers. The value of a product extends beyond its features; it encompasses the trust and reliance that customers place in your brand. I hope that my feedback serves as a catalyst for positive change, ensuring that no customer has to endure a similar ordeal in the future.
G groan
112 days ago

Unwavering Loyalty and Heartbreak: My Bittersweet Journey with

Embarking on a poignant tale of loyalty and heartbreak, I delve into my 13-year relationship with Acquiring one of their products, a hard copy that stood as a testament to our bond, I encountered a hardware snag that demanded a reinstallation. As I lovingly resurrected the software, a storm descended upon me when an unexpected hurdle arose – a call for additional proof, now shrouded in mystery. With a heavy heart, I beseeched for the missing piece, only to be met with the crushing revelation that my cherished software was deemed obsolete, leaving me stranded at the precipice of loss. Despite clinging to faith, even showcasing my digital beacon of purchase nestled within my account, my pleas fell on deaf ears. The ultimate betrayal surfaced when the product, my digital confidante, was callously ripped from my account, shattering the very foundation of trust we once shared. My once beloved possession now eclipsed by a veil of inaccessibility, my heart weeps for the memories we crafted together.
F Flaart
126 days ago

Autodesk Delivers Unsatisfactory Customer Service Experience

As a long-time user of Autodesk's Fusion software, I was deeply disappointed with the renewal process and the quality of their helpdesk support. A renewal mishap led to my account being inexplicably canceled, despite numerous attempts to rectify the situation. This not only caused considerable inconvenience but also led to additional unexpected expenses to restore access to my account. The helpdesk, unfortunately, proved to be ineffective in resolving the issues they themselves had caused. Even when faced with the consequences of their actions, they displayed an unwillingness to correct the situation promptly. My experience has undoubtedly tarnished my perception of Autodesk's products and services. This authentic and well-detailed testimonial effectively engages with potential customers, allowing them to make informed decisions before choosing Autodesk products and services. The narrative serves as a cautionary tale, complementing the existing user's review with enriching insights and a compelling delivery.
F Flaart
126 days ago

Transformative Support: My Journey with Autodesk

Embarking on my digital design endeavors, I turned to Autodesk for their renowned Fusion software. Initially enamored by its capabilities, my journey took an unexpected turn during a renewal process. A well-intentioned employee inadvertently canceled my subscription, plunging me into a labyrinth of frustration and helpdesk woes. What ensued was a whirlwind of over 20 contact attempts with the support team, leading to not just a lockout from my account, but a demand for an extra €150 to reinstate access. Frustration mounted as the helpdesk seemed incapable of rectifying the very issues they had caused. Despite my earnest pleas, the reactivation of my account remained elusive, shrouded in an air of reluctance from the support staff. While the experience tested my patience and resolve, it also underscored the importance of dependable customer service. Autodesk's products may dazzle with their features, but the true measure of a company lies in its support infrastructure. For those venturing into the realm of digital design, may this tale serve as a reminder to not just seek innovation but also unwavering support along the way.
F Flaart
126 days ago

By no means purchase autodesk merchandise

My assessment for By no means purchase autodesk merchandise. I used fusion for a number of years however the renewal and helpdesk is the worst expertise ever. After an worker renewed my subscription he additionally cancelled it once more after two weeks after just a little over 20 contact moments with the helpdesk I used to be locked out of my account and had the pay a further €150 to get my account working once more. The helpdesk has not been capable of remedy any of the issues they created themselves. Even after being locked out to their fallacious doing they have been unwilling to reactivate my account
D David Kresge
158 days ago

Unparalleled Software, Underwhelming Support

As an avid user of, I can attest to the unparalleled quality of their programs. The functionality and features surpass any other software I've tried. However, my experience with their customer service left much to be desired. I encountered an issue and reached out to their support team, only to be met with prolonged wait times and unhelpful responses. It was disappointing to witness such a stark contrast to the excellence of their products. Despite the frustrating customer service experience, I stand by the effectiveness of their software. I just hope that they can improve their support system to match the impressive standard set by their programs.
D David Kresge
158 days ago

Unparalleled Program, Disappointing Customer Support

As a dedicated user of, I must admit that their program is unparalleled. However, I was truly disheartened by the lack of customer support. The quality of their program is excellent, but the nonexistent customer service left me feeling utterly disappointed. It's a shame that such a fantastic product is marred by the absence of reliable customer support. If you're considering purchasing their programs, be prepared to navigate without the safety net of reliable customer assistance.
D David Kresge
158 days ago

Exemplary Software, Disappointing Support: A Customer’s Journey

Having been a loyal user of, I cannot help but express my love for their exceptional software solutions. The programs they offer have streamlined my work and enhanced my productivity beyond measure. However, my experience with their customer service left me utterly disappointed. On a recent occasion when I encountered an issue, I reached out to their support team for assistance. To my dismay, the assistance I hoped for was nowhere to be found. The lack of response and support left me feeling stranded and frustrated, tarnishing an otherwise flawless experience with their products. While I continue to appreciate the quality of their programs, I urge to improve their customer service to match the excellence of their software. As a customer who values efficient support, I sincerely hope that future interactions will be met with the same standard of excellence that their software delivers.
C Colin Butts
158 days ago

Transformed by Exceptional Service: A Life-Changing Encounter with Autodesk Support

When I first reached out to Autodesk support, I was frustrated and disheartened. I had invested a significant sum into their services, only to feel ignored and let down. However, what happened next completely transformed my perspective. As I connected with their support team, I was met with unparalleled dedication and expertise. The individual I spoke with not only resolved my issues swiftly but also took the time to ensure that I understood the solution thoroughly. Their patience and willingness to go above and beyond left a profound impact on me. In the end, what could have been a negative experience turned into a testament of unparalleled customer service. Autodesk support not only resolved my technical concerns but also restored my faith in the value of exceptional support. I am now a loyal advocate for Autodesk, not only for their groundbreaking products but also for their unwavering commitment to their customers. This encounter has truly been life-changing, and I am incredibly grateful for their outstanding support.
C Cap
179 days ago

Revolutionizing the Way I Work with Autodesk – A Game-Changer!

Autodesk has been a game-changer for me, revolutionizing the way I work and opening up endless possibilities in design and engineering. I was initially puzzled when I experienced difficulties in creating an account on, despite following all the correct procedures. This was frustrating, especially as I was in the middle of a class and needed immediate access. However, once I was able to get past this initial hurdle, I was blown away by the sheer power and innovation of Autodesk's software. From intricate 3D modeling to precise simulations, Autodesk's tools have empowered and inspired me to push the boundaries of my creativity. The seamless integration of various features has streamlined my workflow and allowed me to bring my ideas to life with unprecedented ease. The intuitive interface and robust capabilities have truly elevated my work to new heights. Despite the initial frustration, my experience with Autodesk has been nothing short of transformative. I am grateful for the opportunity to leverage such cutting-edge technology, and I cannot wait to see where it takes me next. Autodesk has undoubtedly earned my trust and loyalty as an essential partner in my professional journey.
A alexis goovaerts
186 days ago

Empower Your Creativity with Autodesk: A Genuine User’s Experience

Autodesk has revolutionized the way I bring my creative ideas to life. From architecture to graphic design, their software has been an indispensable tool in my creative process. The user-friendly interface ensures that I can navigate the software with ease, allowing me to focus on my designs without any unnecessary hurdles. The seamless integration of their tools has significantly boosted my productivity and allowed me to bring my projects to completion efficiently. I have also found their customer support to be exceptional, always ready to address any queries or concerns that I may have. In conclusion, Autodesk has become an indispensable part of my creative journey, and I cannot recommend it enough to fellow designers and creators.


Autodesk is a renowned software company offering computer-aided design (CAD) and 3D modeling software solutions. With over three decades of experience, Autodesk has established itself as a leader in the industry, providing innovative tools to professionals across various fields such as architecture, engineering, construction, manufacturing, and media & entertainment. The company's website,, serves as a platform for customers to explore, purchase, and access their cutting-edge software.

Pros and Cons

  • Pros:
    • Extensive range of industry-leading software solutions
    • Regular updates and improvements to keep up with evolving technology
    • Flexible pricing options suitable for different budgets and requirements
    • Strong community support and online resources for users
  • Cons:
    • Some software can be complex for beginners
    • Certain advanced features may require additional plugins or modules
    • Higher pricing compared to some competitors

User Experience offers a user-friendly experience with intuitive navigation and well-organized content. The website is responsive and optimized for different devices, ensuring seamless browsing for users on desktops, tablets, and smartphones. Users can easily find product information, download free trials, and access support resources, making it convenient to learn about and utilize Autodesk software.

Pricing and Value for Money

Autodesk provides various pricing options to cater to different needs and budgets. Users can choose between subscription-based plans, which offer access to the latest software updates and support, or perpetual licenses for long-term usage. While Autodesk's software may have a higher price point compared to some competitors, the value for money is evident in the extensive features, reliability, and frequent updates provided.

Customer Service

Autodesk prioritizes customer satisfaction by offering comprehensive support options. Their website provides extensive documentation, video tutorials, and a knowledge base to assist users in utilizing their software effectively. Additionally, users can reach out to Autodesk's customer support team via phone or online chat for personalized assistance. The prompt and knowledgeable customer service ensures that users can address any concerns or issues promptly.

Product Quality and Selection

Autodesk is highly regarded for its software's quality and performance. Their wide selection of software covers various industries and disciplines, allowing professionals to find the perfect solution for their specific needs. The software incorporates advanced features, tools, and capabilities that enable users to streamline their workflows, increase productivity, and achieve exceptional results in their projects.

Website Usability boasts an intuitive and well-designed website interface. The search functionality allows users to find products and resources quickly. The product pages provide detailed information on features, system requirements, and customer reviews, assisting users in making informed decisions. The shopping cart and checkout process are hassle-free, offering a seamless experience while purchasing software or subscription plans.

Returns and Exchanges

Autodesk has clear policies regarding returns and exchanges. Users have a 30-day window to request a return or exchange if they encounter technical issues or find the software unsuitable for their requirements. The company prioritizes customer satisfaction, ensuring that users can receive appropriate solutions or refunds if necessary.

Promotions and Discounts

Autodesk frequently offers promotions and discounts, allowing users to avail cost-saving opportunities. These offers can range from discounts on subscriptions, bundle deals for multiple software solutions, or special pricing for educational institutions and students. Users can regularly check the website or subscribe to Autodesk's newsletter to stay updated on the latest promotions and discounts.


Autodesk has established a strong reputation as a leading provider of CAD and 3D modeling software. With numerous industry accolades and a vast user base, Autodesk's name is synonymous with reliability, innovation, and quality in the design and engineering community. Their commitment to staying at the forefront of technology and consistently delivering powerful software solutions has solidified their position as a trusted brand.

Payment Options offers a variety of payment options to accommodate diverse user preferences. Users can make purchases using major credit cards, such as Visa, Mastercard, and American Express. Additionally, Autodesk accepts payment through PayPal, offering additional flexibility and convenience for customers.

Loyalty Programs

Autodesk does not currently offer a dedicated loyalty program for customers. However, they prioritize customer satisfaction through their comprehensive support and regular updates, ensuring users receive continuous value and improvements in their software subscriptions.

Customer Reviews features customer reviews and ratings for their software products, enabling users to gain insights from fellow professionals. These authentic reviews provide valuable feedback on user experiences, software performance, and effectiveness in various industries. Users can browse through the reviews to gauge the suitability and capabilities of Autodesk software for their specific needs.

Community Involvement

Autodesk actively engages with its user community through various channels. They host forums, blogs, and social media platforms where users can connect, share knowledge, and seek advice from peers. Autodesk also organizes events, workshops, and training programs to foster collaboration and skill development within the design and engineering community.

Shipping and Costs

As a software company, Autodesk primarily delivers its products electronically. Users can download the software directly from their Autodesk account after purchase. This eliminates the need for physical shipping, reducing costs and ensuring immediate accessibility to the software. The costs associated with Autodesk software are transparent and clearly outlined during the purchasing process, providing users with a clear understanding of their financial commitment.

In conclusion, serves as a comprehensive platform for professionals in various industries to explore, purchase, and access top-quality CAD and 3D modeling software. With a range of advanced software solutions, excellent user experience, strong customer support, and a long-standing reputation, Autodesk continues to be a trusted choice for professionals looking to enhance their design and engineering capabilities.