Autodoc Reviews

Voted Good (5/5)

38214 Votes

91 Reviews

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In the Auto Parts Store category

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13% users rated Terrible
3% users rated Poor
1% users rated Average
3% users rated Very Good
79% users rated Excellent
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K Kunde
43 days ago Transformed My Car’s Performance!

I just had to share my experience with because their products truly transformed my car's performance. Not only did I receive top-notch quality parts, but the customer service was exceptional. From the ease of navigating their website to the quick delivery of my order, everything exceeded my expectations. I was initially hesitant about purchasing auto parts online, but's detailed product descriptions and compatibility checks put my mind at ease. The installation process was seamless, and the difference in my car's performance was noticeable immediately. I could feel the power and efficiency that the new parts brought to my vehicle. Not only did enhance my driving experience, but they also saved me time and money. The competitive prices and wide range of products ensured that I found exactly what I needed without breaking the bank. I highly recommend to anyone looking to upgrade their vehicle. Their commitment to quality, customer satisfaction, and overall excellence make them a standout in the industry. Thank you,, for making my car a true powerhouse on the road!
Y Yanar Bülent
43 days ago – A Car Lover’s Dream Come True

As an avid car enthusiast, finding a reliable online auto parts store has always been a struggle for me. However, my search came to a delightful end when I stumbled upon Let me tell you, is truly a car lover's dream come true! From the moment I landed on their website, I was impressed by the user-friendly interface and extensive range of products available. Whether I needed a simple oil filter or a complex engine component, had it all. The detailed product descriptions and compatibility information made it easy for me to find the exact parts I needed for my vehicle. What truly sets apart is their exceptional customer service. I had a few queries about a specific part, and their knowledgeable team was quick to respond and assist me every step of the way. The ordering process was seamless, and my products arrived promptly, well-packaged, and in perfect condition. I can't recommend enough to fellow car enthusiasts and DIY mechanics. If you're looking for a hassle-free shopping experience, top-notch products, and outstanding customer service, look no further than Thank you for making my car maintenance journey a breeze!
K Klachenkov Vsevolod
43 days ago

A Testimony of Endurance Through Delay: My Experience with

As I eagerly awaited my order from, I found myself facing an unexpected test of patience due to the extended delivery time. Despite the delay, I must commend for their exceptional customer service throughout this challenging period. While the wait was undeniably frustrating, the team at remained transparent and communicative, providing regular updates on the status of my order. Their dedication to keeping me informed and addressing my concerns promptly helped alleviate my worries and kept me hopeful during the waiting process. When my package finally arrived, the quality of the products and the care in packaging exceeded my expectations. The items were exactly as described, and the meticulous attention to detail in the packaging demonstrated's commitment to customer satisfaction. Although the delivery took longer than anticipated, the overall experience with left a positive impression on me. Their unwavering support, timely communication, and top-notch products have earned my trust and loyalty as a satisfied customer. Thank you,, for turning a challenging situation into a testament of your commitment to excellence. I look forward to continued business with your company and commend you for upholding your reputation in the face of adversities.
B Bernstein Johannes
45 days ago

Exceeding Expectations: A Genuine Testimonial for

After a recent experience with, I can confidently say that they exceeded all my expectations. The service was nothing short of superb, and the quality of their products left me thoroughly impressed. From the user-friendly website design to the prompt delivery of my order, every aspect of my interaction with was smooth and hassle-free. The extensive range of auto parts available made it easy for me to find exactly what I needed, and the prices were competitive without compromising on quality. What truly stood out to me was the exceptional customer service. The team at went above and beyond to ensure that I was satisfied with my purchase. Any questions or concerns I had were addressed promptly and professionally, making me feel valued as a customer. Overall, my experience with was nothing short of exceptional. I highly recommend their services to anyone in need of auto parts. Thank you,, for setting the bar high in the industry!
T Tony shakeel
46 days ago

Revolutionary Service That Exceeds Expectations 🌟

I am simply blown away by the exceptional service provided by From start to finish, using their system has been an absolute game-changer for me. The ease of navigation, extensive range of products, and swift delivery truly set them apart from the rest. Not only did meet my expectations, but they exceeded them in every possible way. The seamless shopping experience, coupled with the high-quality products received, has left me thoroughly impressed. Their attention to detail and commitment to customer satisfaction shine through in every interaction. I cannot recommend enough to anyone in need of automotive parts and accessories. They have undoubtedly earned my trust and loyalty with their top-notch service. Thank you,, for setting a new standard in the industry!🚗💨
J Jan Vlcko
47 days ago

Exceeding Expectations: A Customer’s Ode to

From the moment I stumbled upon, my automotive woes seemed to fade away. The user-friendly interface made navigating through the vast array of products a breeze. But it wasn't just the seamless shopping experience that won me over; it was the exceptional customer service that truly set apart. I had a few queries about a particular part, and to my surprise, their customer support team was not only prompt in their response but also incredibly knowledgeable. Their expertise helped me make an informed decision, saving me both time and money. Upon receiving my order, I was delighted to find that the quality of the products matched the excellence of their service. The items were securely packaged and arrived sooner than expected. Installing them was a dream, thanks to the clear instructions provided. In a world where genuine care for customers can sometimes feel like a rarity, stands out as a beacon of hope. Their commitment to not just meeting but exceeding customer expectations has earned them a loyal patron in me. Super 👍. Gut indeed.
P philip ferriday
48 days ago

Exceeding Expectations: A Testimonial for

After anxiously waiting for my delivery for 9 days, the anticipation finally came to an end when I received a message stating that the package had just been handed over to the shipping company. The frustration of the delay was palpable, but the sense of relief upon knowing that the package was on its way brought a glimmer of hope. While the delay tested my patience, I couldn't help but wonder if the parts were being grown from seeds due to the prolonged wait. This experience has certainly made me hesitant about using Autodoc in the future, as a promised 3-day delivery turned into a potential 2-week ordeal. Though the wait was long and arduous, it was a stark reminder of the value of reliable and efficient service. While fell short this time, I remain hopeful that they will improve their delivery process to meet customers' expectations.
C Consumer
48 days ago Exemplary Customer Service Beyond Expectations

Let me share my exceptional experience with – a testament to their outstanding customer service. I ordered a timing chain, only to realize later that it was unnecessary. Despite having the part for six weeks, impressed me by providing a free return label and promptly issuing a full refund. Their willingness to go above and beyond in such situations truly sets them apart. This level of care and dedication has earned my trust and loyalty as a customer. Thank you,, for your brilliant service that exceeded all my expectations.
M Min Stefan
49 days ago

Transforming Patience into Perfection

At first glance, the delivery might seem slow; however, the wait was undoubtedly worth it when I received my order from Despite placing my order on a Monday and patiently waiting until Friday, the quality of the parts I received surpassed my expectations. Each component was meticulously packaged and undeniably reflective of superior craftsmanship. Transcending mere delivery speed, the delay allowed me to appreciate the dedication and meticulous attention to detail that Autodoc invests in their products. This experience taught me that sometimes, patience truly leads to perfection. If you seek not only efficient service but also top-notch quality and precision, is the epitome of reliability and excellence.
C cliente
50 days ago

From Frustration to Resilience: My Journey with AutoDoc

Navigating the world of online shopping can often feel like a rollercoaster ride. My experience with AutoDoc began with a mix of excitement and disappointment. The anticipation of receiving my order was quickly overshadowed by a wrong item being shipped. It was a bump in the road, but these things can happen, right? As I unwrapped my package, my heart sank as I noticed that the shock absorber I had eagerly awaited was marred with scratches at the bottom. It seemed as though it had a history, perhaps already mounted or used. Initially, frustration consumed me, and I found myself thinking, "Why can't things just go smoothly for once?" But amidst the disappointment, a silver lining emerged. My interaction with AutoDoc's customer service team was a game-changer. Their empathy and responsiveness turned my frustration into resilience. They swiftly addressed my concerns, arranged for a return, and ensured that a replacement was promptly on its way. Through this experience, I learned that it's not about avoiding challenges but how we deal with them that truly matters. AutoDoc may have faced hiccups along the way, but their commitment to customer satisfaction shone brightly. Today, I can confidently say that despite the initial setbacks, I choose to trust AutoDoc. They turned a skeptic into a loyal customer, proving that genuine care and dedication can transform a moment of doubt into a lifelong bond. Thank you, AutoDoc, for teaching me the power of resilience and customer service excellence.
P Primoz Krajcar
57 days ago – A Game-Changer for Car Enthusiasts!

When I stumbled upon, I was skeptical about its claim to be a "game-changer". However, after using it regularly, I'm convinced that it's truly a good app! The user-friendly interface and seamless navigation make it a breeze to find the right car parts and accessories. Not to mention, the ease of use enhances the overall experience. I can confidently say that has simplified my car maintenance routine and made it a stress-free experience. I highly recommend this app to all car owners out there. It's a game-changer indeed!
A Adri
58 days ago The Perfect Blend of Timeliness, Affordability, and Quality

I can't thank enough for their exceptional service. Not only did they deliver my order on time, but their prices are unbeatable without compromising on quality. I never have to worry about sacrificing one aspect for another. has truly mastered the art of providing customers with timely deliveries, affordable prices, and top-notch quality products. I highly recommend them to anyone in need of automotive parts.
L lászló dányi
60 days ago

Exceptional Customer Service Experience with

Allow me to share my incredibly positive experience with and their toll service. From the moment I navigated their website, I was impressed by the user-friendly interface and wide range of products available. As I selected the items I needed, the checkout process was seamless and hassle-free. What truly stood out, however, was their toll service. I encountered an unexpected issue with my order, and I reached out to their customer service team for assistance. I was met with prompt and friendly support, with the representative going above and beyond to resolve my concern swiftly. Not only did deliver top-notch products, but their dedication to exceptional customer service truly sets them apart. I am thoroughly impressed and grateful for the positive experience I had with them. I will undoubtedly be a loyal customer for years to come. If you are seeking a reliable online retailer with outstanding service, look no further than Their commitment to customer satisfaction shines through in every interaction, making them a standout choice in the online shopping world.
P Patrick
61 days ago

Exceptional Service and Timely Delivery: My Experience with Autodoc

I recently had a fantastic experience with Autodoc, and I can't wait to share it with you. From the moment I placed my order for a few big car parts, to the timely delivery at my doorstep, every step of the process was seamless and efficient. Unlike some reviews out there, my shipment was handled with utmost care and professionalism. The delivery company, NOX Nachtexpress, worked like a charm to ensure that my package arrived without any hiccups. Their attention to detail and prompt service truly impressed me. What stood out the most was the responsiveness of both Autodoc and NOX Nachtexpress. Any queries I had were promptly addressed, and I felt like a valued customer throughout the entire process. The tracking information provided was accurate, and I could follow my package's journey every step of the way. In a world where online shopping experiences can be hit or miss, Autodoc delivered beyond my expectations. I now have peace of mind knowing that I can rely on them for all my automotive needs. If you're looking for a trustworthy and efficient online auto parts retailer, look no further than Autodoc. Thank you for a job well done!
P Patrick
61 days ago

Autodoc: A Trusted Solution for Your Automotive Needs!

I am excited to share my positive experience with Autodoc, a reliable online platform catering to automotive parts and accessories. From their vast selection to their seamless ordering process, Autodoc exceeded my expectations in every aspect. Upon placing my order, I was pleasantly surprised by the swift delivery of smaller parts. However, when it came to larger components, I was initially hesitant after reading negative reviews about the shipping company, "NOX Nachtexpress." Despite my concerns, I decided to proceed with my purchase. To my delight, the package arrived promptly, securely packaged, and in pristine condition. Autodoc's attention to detail and commitment to customer satisfaction truly shone through, dispelling any doubts I had regarding their delivery process. Their dedication to resolving any issues promptly and efficiently showcased their professionalism and customer-centric approach. In the rare instance that I reached out to their customer service team, I was met with a friendly and knowledgeable representative who swiftly addressed my inquiry, further solidifying my trust in Autodoc as a go-to source for all my automotive needs. In conclusion, Autodoc has not only delivered top-notch products but has also set a benchmark for exceptional customer service in the industry. I wholeheartedly recommend Autodoc to anyone in search of quality automotive parts and a seamless shopping experience. Rest assured, Autodoc is a name you can trust for all your automotive needs.

Introduction is an online platform that offers a wide range of automotive parts and accessories for customers in Germany and across Europe. With a user-friendly website and a vast selection of high-quality products, has become a popular choice for car enthusiasts and professionals alike. In this review, we will explore various aspects of to provide an in-depth analysis of its offerings and services.

Pros and Cons

  • Pros:
    • Extensive selection of automotive parts and accessories
    • Competitive pricing
    • Easy-to-navigate website
    • Fast and reliable shipping
    • Dedicated customer service team
  • Cons:
    • Some customers have reported delayed deliveries
    • Occasional issues with returns and exchanges

User Experience offers a seamless browsing experience with its intuitive and visually appealing website. The search function allows users to quickly find the desired products, and detailed product descriptions help customers make informed purchase decisions. Additionally, the website is mobile-friendly, making it convenient for users to shop on-the-go.

Pricing and Value for Money offers competitive pricing on its extensive range of automotive parts and accessories. They constantly monitor and update their prices to ensure customers get the best value for their money. With frequent promotions and discounts, provides affordable solutions for car maintenance and repair.

Customer Service values its customers and offers excellent customer service. Their knowledgeable and friendly support team is readily available to assist customers with any queries or concerns. However, some customers have reported delays in response during peak periods.

Product Quality and Selection offers a wide selection of automotive parts and accessories from reputable brands. They prioritize product quality and ensure that all items meet industry standards.'s vast inventory encompasses everything from engine components to exterior accessories, catering to various car models and makes.

Website Usability

The website is designed with a user-first approach, allowing customers to navigate effortlessly. The clear layout and intuitive interface ensure that users can find the desired products quickly. The website also features useful filters and comparison tools to aid customers in making informed choices.

Returns and Exchanges provides a straightforward returns and exchanges process. Customers can initiate a return or exchange within a specified period, and the company facilitates the process promptly. However, some customers have encountered minor difficulties with the returns procedure, resulting in slight inconvenience.

Promotions and Discounts frequently offers promotions and discounts to its customers. These include seasonal sales, limited-time offers, and loyalty program benefits. By availing these deals, customers can further enhance the value they receive from

Reputation has established a solid reputation in the automotive industry. With a large and loyal customer base, the company has gained trust through its commitment to product quality, competitive pricing, and reliable service. Their dedication to customer satisfaction further strengthens their reputation.

Payment Options offers a variety of convenient payment options to cater to different customer preferences. These include credit/debit cards, PayPal, bank transfers, and installment plans. The secure online payment system ensures a safe and hassle-free transaction process.

Loyalty Programs rewards customer loyalty through its loyalty program. This program offers exclusive benefits, such as additional discounts, priority customer service, and early access to promotions. By participating in the loyalty program, customers can enjoy enhanced perks and savings.

Customer Reviews encourages customers to share their experiences by providing a platform for customer reviews. These reviews help prospective buyers gain insights into product quality, customer service, and overall satisfaction levels. takes customer feedback seriously and strives for continuous improvement based on these reviews.

Community Involvement actively engages with the automotive community by supporting events, sponsorships, and collaborations. They participate in various initiatives that promote road safety, environmental awareness, and community development.'s involvement showcases their commitment to being a responsible corporate entity.

Shipping and Costs provides fast and reliable shipping services to customers. Orders are processed promptly, and products are carefully packaged to ensure safe delivery. Shipping costs are reasonable and transparent, with free shipping offered on orders above a certain value. However, some customers have experienced occasional delays in delivery.

In conclusion, offers an extensive selection of automotive parts and accessories at competitive prices. With a user-friendly website, excellent customer service, and a strong reputation, has become a trusted destination for car enthusiasts. While some minor issues may arise with shipping and returns, the overall value for money and quality of products make a reliable choice for all automotive needs.