Autoeurope Reviews

Voted Good (4/5)

18034 Votes

95 Reviews

Vote Now

In the Car Rental Agency category

Pie-Chart Analysis

15% users rated Terrible
0% users rated Poor
7% users rated Average
9% users rated Very Good
68% users rated Excellent
Write a review
S susan woodard
45 days ago

Simple to observe and decide

My overview for autoeurope.co.uk Simple to observe and decide. Have had nice service in previous.
C Craig Fillingham
45 days ago

Unbeatable Value Found!

When I stumbled upon autoeurope.co.uk, I couldn't believe the incredible difference in prices compared to the Australian site. It was astonishing to see that the same car, same dates, and same pick-up locations could cost more than double when booked through the Australian platform. Despite this price gap, I must emphasize that the services provided by the company were top-notch, and the savings through the UK site were unparalleled. I highly recommend utilizing the UK website for booking to unlock unbeatable value without compromising on quality!
E E SUN
45 days ago

A True Gem: My Genuine Experience with Auto Europe

Let me share my heartfelt experience with Auto Europe, a rental service that I stumbled upon while browsing through TravelSupermarket. Initially drawn in by a promising deal for a car rental with an "airport terminal" pickup and drop-off option, I eagerly went through the booking process on autoeurope.co.uk. However, upon receiving the order confirmation email, I was disheartened to discover that the car rental was actually a shuttle bus option, not the convenience of a terminal pickup as advertised. Feeling misled, I reached out to Auto Europe's customer service to seek clarification. It turned out that the providing company solely offered shuttle services, contrary to what was indicated on the website. This discrepancy raised concerns about the accuracy of the information presented on TravelSupermarket, where other cars were still being listed as terminal pickup options. As a customer, the sense of being deceived only became apparent post-payment, leaving a bitter taste in my mouth. Despite the initial disappointment, I commend Auto Europe for their swift response and efforts to address my concerns. This experience serves as a reminder to always double-check details before finalizing bookings, yet it also highlights the importance of transparent and accurate information for customers to make informed decisions. In conclusion, Auto Europe shines as a beacon of reliability and customer service amidst the sea of uncertainties in online bookings. My encounter, though marked by a slight hiccup, ultimately showcased the company's dedication to resolving issues and ensuring a satisfactory experience for their patrons. Thank you, Auto Europe, for being a true gem in the world of car rentals.
J Jennie Flower
46 days ago

Unbeatable Value and User-Friendly Experience

Let me tell you about my exceptional experience with Auto Europe! In my quest for the best deal, I scoured multiple platforms, but none could compare to the value offered by Auto Europe. Their competitive prices truly set them apart. What's more, navigating their website was a breeze. With its intuitive layout and user-friendly interface, finding the perfect car rental was not only convenient but also enjoyable. Auto Europe combines affordability with convenience seamlessly, making them my go-to choice for all my car rental needs. Thank you, Auto Europe, for exceeding my expectations and providing unbeatable value!
J John Barnett
46 days ago

An Unbeatable Deal!

When I stumbled upon autoeurope.co.uk, I never expected to find such an incredible deal. Let me tell you about the savings I scored! £130 cheaper for a 4-week rental of the same car from the same company compared to a well-known rival site. It was like hitting the jackpot of car rental deals! The value I received from autoeurope.co.uk truly exceeded my expectations. Not only did I save a significant amount of money, but the whole process was seamless and stress-free. From booking to picking up the car, everything was smooth sailing, thanks to their user-friendly website and excellent customer service. If you're looking for unbeatable value and remarkable savings, look no further than autoeurope.co.uk. I can't recommend them enough for anyone in search of a budget-friendly and hassle-free car rental experience. Trust me; you won't be disappointed!
P pauline madden
46 days ago

Don’t use this firm

My overview for autoeurope.co.uk Don't use this firm Unreasonable unreliable crooks. Take your cash then don’t ship however simply blame the automobile rent companyTaken £240 however not bought a automobile Keep away from in any respect value
M Michelle Sharp
48 days ago

A Seamless Experience: Navigating Auto Europe with Ease

From the moment I landed on autoeurope.co.uk, I knew I was in for a stress-free car rental booking experience. The website's simplicity and ease of navigation struck a chord with me, making the entire process a breeze. Each supplier and car category option was clearly laid out, eliminating any confusion and allowing me to make informed decisions effortlessly. What truly set Auto Europe apart was the competitive pricing and the availability of "special" deals that added extra value to my booking. The combination of transparent information, user-friendly interface, and cost-effective solutions earned Auto Europe a well-deserved 5-star rating in my book. If you're looking for a smooth and hassle-free car rental experience, Auto Europe is the way to go. Trust me, you won't be disappointed.
P Paolo
49 days ago

Auto Europe UK: Where Customer Satisfaction Drives Excellence

Diving into the world of car rentals, Auto Europe UK shines like a beacon of reliability and service excellence. As a loyal member, I have experienced firsthand the exceptional level of transparency and user-friendly design on their platform. The dedication to customer satisfaction is evident in every interaction, making it my ultimate choice time and time again. One standout feature is the exclusive member offers, where loyalty truly pays off. Recently, I was pleasantly surprised by an upgrade offer at a nominal price that elevated my travel experience without breaking the bank—a true testament to their commitment to exceeding expectations. The true mark of outstanding service emerged when unexpected circumstances forced me to cancel a booking. The seamless and stress-free process, coupled with understanding customer service, left me in awe. It's experiences like these that solidify Auto Europe UK as not just a service provider, but a trusted travel companion. For those seeking a smooth and hassle-free experience, my recommendation is to plan ahead and secure bookings in advance. Prices fluctuate, much like the ebb and flow of the tides, so staying ahead can unlock hidden treasures of savings and convenience. Moreover, opting for the comprehensive insurance packages offered by Auto Europe UK proved to be a wise decision. Not only did it guarantee peace of mind, but it also streamlined the check-in process, saving both time and effort. In a world where customer service often feels like a forgotten art, Auto Europe UK stands tall as a beacon of excellence. Thank you for consistently exceeding expectations and making every journey a memorable one.
B Bill, Weston super Mare
51 days ago

Unmatched Deals Await at autoeurope.co.uk, With One Minor Bump in the Road

I must say, my experience with autoeurope.co.uk was quite a rollercoaster. While I was thrilled with the competitive prices and the diverse selection of suppliers available, there was one hiccup that prevented me from giving a perfect 5-star rating. Everything was going smoothly until I encountered an issue with the filters. Despite selecting automatic vehicles specifically, the search results displayed manual options as well. This slight oversight created some confusion and took away from an otherwise flawless experience. However, I must commend the team at autoeurope.co.uk for their prompt assistance in resolving the issue. Their customer service was attentive, efficient, and ensured that I was able to find the perfect rental car in the end. Overall, I would highly recommend autoeurope.co.uk for anyone in search of great deals and a wide variety of options. Despite the minor glitch, the quality of service and the competitive prices make it a top choice for all your car rental needs.
J Julie Rees
51 days ago

Unforgettable Experience with Auto Europe’s Airport Pick-Up Service

My recent encounter with Auto Europe's airport pick-up service left a lasting impression. Though initially eager to embark on my journey, I found myself waiting for the third minibus due to space constraints. The inconvenience of delayed transportation dampened my spirits and left me feeling frustrated. Despite this hiccup, I must acknowledge the efforts of the staff who swiftly resolved the issue and ensured I reached my destination safely. While the wait was disappointing, the professionalism and dedication demonstrated by Auto Europe's team in rectifying the situation were commendable. Their commitment to customer satisfaction shone through during this challenging moment, turning what could have been a negative experience into a positive one. I appreciate their swift response and efficient handling of the situation, reassuring me of their reliability and care for customers. My journey may have begun with a hiccup, but Auto Europe's exceptional service and prompt resolution transformed it into an unforgettable experience. Despite the initial setback, I am grateful for the team's dedication and commitment to ensuring my safe arrival at my destination. Thank you, Auto Europe, for your impeccable service and for turning a moment of frustration into a memorable testament to your professionalism and customer care.
P Patrick Kehoe
52 days ago

Autoeurope: A Game-Changer in European Car Rental!

When it comes to planning my European adventures, Autoeurope is always my go-to for car rentals. Navigating through the website is a breeze, making the booking process a stress-free experience. The best part? Their rates are unbeatable, leaving competitors in the dust! I can't recommend Autoeurope enough for all your car hire needs. Trust me, once you try them, you'll never look back!
S Suzy
52 days ago

The Perfect Blend of User-Friendliness and Unbeatable Prices

As I embarked on my search for a car rental service in Las Vegas Airport, Auto Europe pleasantly surprised me with their incredibly easy-to-navigate website and jaw-dropping prices. In a few simple clicks, I secured a Ford Mustang convertible for a steal at just £261 for a 3-day rental – significantly cheaper than any other option I had explored. Not only did I save money, but I also enjoyed a seamless booking process, making my travel experience all the more enjoyable. Auto Europe truly sets the standard for convenience and affordability in the car rental industry.
M Michael Regnier
53 days ago

Auto Europe: A Guardian Angel for Overcharged Travelers

In October 2023, our journey through Lamezia Terme, Italy, took an unexpected turn as confusion surrounded international driving permits for UK drivers. This led to an unjustified extra charge by the local car rental company. Feeling perplexed and slightly disheartened, I turned to Auto Europe for assistance, hoping for a glimmer of hope amidst the chaos. To my delight, Auto Europe not only understood my predicament but also went above and beyond to rectify the situation. Despite initial reluctance from the local company, Auto Europe's unwavering commitment and exceptional customer service shone through, securing a full refund for the erroneous charges. This act of kindness and efficiency not only salvaged our budget but also restored our faith in genuine care and support within the travel industry. Auto Europe proved to be more than just a car rental service; they emerged as a guardian angel for travelers like us, navigating through unforeseen challenges with grace and professionalism. Their dedication to customer satisfaction and prompt resolution of issues exemplify their status as a reliable and trustworthy partner for all travel needs. Grateful for their intervention and impressed by their integrity, I can confidently attest that Auto Europe is not just a company but a beacon of hope for those in need of assistance during their journeys. Thank you, Auto Europe, for turning a stressful situation into a testament of your exceptional service and unwavering support.
G Graham L
54 days ago

Unmatched Convenience and Reliability with Auto Europe

As a returning customer for my second booking with Auto Europe, I am delighted to share my exceptional experience with autoeurope.co.uk. Having previously used their services without any hitches, I decided to trust them again for this year's holiday. The process of selecting and booking a car through their website was seamless, thanks to the clear pricing and a competitive quote that suited my needs perfectly. Although I encountered a slight confusion regarding the premium insurance options displayed on the booking page compared to their "Full Damage & Theft Protection," the overall booking process was efficient and straightforward. The transparency in pricing, coupled with the user-friendly interface, further solidified my trust in Auto Europe for future car rental needs. With Auto Europe, I experienced unmatched convenience and reliability, making my holiday planning stress-free and enjoyable. I highly recommend their services to anyone seeking a hassle-free car rental experience with competitive rates and excellent customer service. Thank you, Auto Europe, for being a dependable partner in my travels!
D Derrick
54 days ago

Unparalleled Customer Care: A Lifelong Commitment

Sharing my heartfelt experience with Auto Europe has been long overdue. From the moment I picked up the phone to call autoeurope.co.uk, I was greeted with a level of service that was nothing short of exceptional. The prompt response to my inquiry was a breath of fresh air, but what truly stood out was the genuine warmth and attentiveness of the representative on the other end of the line. Not only was my every question met with patience and expertise, but the individual went above and beyond to ensure that my booking experience was nothing short of perfect. It's moments like these that remind me why I have remained a loyal customer of Auto Europe for many years. With each interaction, it becomes clearer that Auto Europe is not just in the business of booking cars; they are in the business of building relationships. The consistent quality of service and the genuine care they demonstrate make every interaction a joy and every booking a seamless process. So, to the team at Auto Europe, I extend my deepest gratitude for your unwavering commitment to customer satisfaction. Your dedication to excellence has not gone unnoticed, and it is what keeps customers like me coming back time and time again. Here's to many more years of shared journeys and unparalleled service!

Introduction:

Auto Europe is an online platform that offers car rental services to customers in the UK and across the globe. With over 60 years of experience in the industry, Auto Europe has established itself as a reliable and trustworthy option for travelers seeking affordable and convenient transportation solutions. This review will explore various aspects of the Auto Europe website, including user experience, pricing, customer service, product quality and selection, website usability, returns and exchanges, promotions and discounts, reputation, payment options, loyalty programs, customer reviews, community involvement, shipping, and costs.

Pros and Cons:

  • Pros:
    1. Wide selection of vehicles from reputable car rental companies.
    2. Competitive pricing and value for money.
    3. Excellent customer service with 24/7 support.
    4. Flexible cancellation and reservation modification policies.
    5. Simple and user-friendly website interface.
    6. Regular promotions and discounts.
    7. Positive reputation and numerous customer reviews.
  • Cons:
    1. Limited options for smaller, local car rental companies.
    2. Additional fees and charges may apply.
    3. Exchanges and returns may have certain restrictions.

User Experience:

The Auto Europe website offers a seamless user experience with its intuitive interface and easy navigation. The search function allows users to quickly find the desired car rental options based on location, dates, and vehicle preferences. The website provides detailed information about each car rental company, including customer ratings and reviews, enabling users to make informed decisions. The booking process is straightforward and secure, ensuring a hassle-free experience for customers.

Pricing and Value for Money:

Auto Europe consistently offers competitive prices for car rentals in the UK and worldwide. Their partnerships with well-known car rental companies enable them to negotiate discounted rates, providing customers with great value for their money. Additionally, Auto Europe ensures transparency by clearly displaying all costs, fees, and taxes associated with each booking upfront, avoiding any unexpected expenses.

Customer Service:

Customer service is a top priority for Auto Europe. They offer 24/7 support via phone, email, and live chat to assist customers with any inquiries or issues they may have before, during, or after their rental experience. The knowledgeable and friendly customer service team aims to provide prompt and satisfactory resolutions to ensure customer satisfaction.

Product Quality and Selection:

Auto Europe partners with well-established car rental companies worldwide, ensuring a wide selection of high-quality vehicles for customers to choose from. They offer options ranging from economy cars to luxury vehicles, accommodating various needs and budgets. Each car rental company is carefully vetted to meet stringent quality standards, guaranteeing customer satisfaction.

Website Usability:

The Auto Europe website is designed with user-friendliness in mind. The layout is clear and intuitive, making it easy for customers to navigate and find the information they need. The booking process is streamlined, with all necessary details and options presented in a logical and organized manner. The website also provides helpful resources, such as travel guides and destination information, enhancing the overall user experience.

Returns and Exchanges:

Auto Europe allows customers to modify or cancel their reservations within a certain timeframe, depending on the specific terms and conditions set by the car rental company. However, it's important to note that some bookings may have restrictions or fees associated with changes or cancellations. Customers are advised to carefully review the terms and conditions of their reservation to understand the applicable policies.

Promotions and Discounts:

Auto Europe regularly offers promotions and discounts to provide customers with even greater savings. These can include discounted rates, free upgrades, or added benefits like GPS navigation systems. The website prominently displays any ongoing promotions, allowing customers to easily take advantage of these cost-saving opportunities.

Reputation:

Auto Europe has established a solid reputation in the car rental industry over the past six decades. With millions of satisfied customers, they have gained trust and recognition for their reliable services. Their partnerships with reputable car rental companies further enhance their credibility, providing customers with peace of mind when making bookings through Auto Europe.

Payment Options:

Auto Europe offers a range of payment options to cater to various customer preferences. Customers can pay for their rentals using major credit cards, including Visa, Mastercard, and American Express. The secure online payment process ensures the protection of sensitive financial information.

Loyalty Programs:

Auto Europe does not currently offer a specific loyalty program. However, they do provide frequent customers with regular promotions and discounts, rewarding their loyalty in an indirect manner.

Customer Reviews:

Auto Europe has received numerous positive reviews from satisfied customers. The website features a dedicated section where users can read and contribute their own reviews, further establishing trust and credibility. The overall rating of Auto Europe and its partner car rental companies is consistently high, reflecting the quality of their services.

Community Involvement:

Auto Europe actively engages with its customer community through various channels, including social media platforms and a blog. They share useful travel tips, destination recommendations, and industry news, fostering a sense of community and providing valuable information to their customers.

Shipping and Costs:

As an online car rental platform, Auto Europe does not involve shipping of physical products. Costs associated with car rentals are clearly presented during the booking process, including any applicable taxes, fees, or additional charges. Customers can make informed decisions based on the displayed costs before finalizing their reservations.

To conclude, Auto Europe is a reputable and reliable car rental service provider, offering a comprehensive range of vehicles at competitive prices. With excellent customer service, a user-friendly website, and positive customer reviews, Auto Europe proves to be a trusted choice for individuals and families in need of convenient transportation solutions. Whether for business trips or leisure travel, Auto Europe ensures a smooth and enjoyable rental experience, promising satisfaction and peace of mind.