Autoeurope Reviews

Voted Good (5/5)

7263 Votes

103 Reviews

Vote Now

In the Car Rental Agency category

Pie-Chart Analysis

9% users rated Terrible
1% users rated Poor
3% users rated Average
10% users rated Very Good
78% users rated Excellent
Write a review
P Pierre Assaf
40 days ago

Going Beyond Expectations: A Customer’s Touching Experience with Auto Europe

When searching for detailed information to make an informed decision, Auto Europe truly shines. Reflecting on my past experience driving a Renault Captur "stick-shift" in Spain, I was amazed by the extensive and accurate details available online. The efficiency of the engine and the ample space of the vehicle were exactly as described, showcasing the reliability of the information provided. While my interaction was solely online, my recent encounter with Auto Europe through HERTZ in 2020 left a lasting impression. Despite the challenges posed by Covid-19, the agents went above and beyond, demonstrating exceptional friendliness and support. Their willingness to assist in canceling my reservation during such uncertain times truly exemplified outstanding customer service. Thank you, Auto Europe, for exceeding my expectations and showcasing genuine care for your customers.
A Ann Berglund
42 days ago

A Lifesaver in Customer Care: Auto Europe Goes Above and Beyond

From what was initially a frustrating car rental experience with Budget/Avis turned into a heartwarming tale of customer service redemption, all thanks to Auto Europe. After being wrongly charged 436 Euros for a missing tablet by Budget, my cries for fairness fell on deaf ears. Feeling defeated, I turned to Auto Europe for help, and help they did. Like a true ally, they tirelessly advocated for me, ultimately convincing Budget to right their wrong and refund the unjust charge. In a world where customer care is often lacking, Auto Europe shines as a beacon of support and champion for its customers. With their unwavering dedication and genuine support, they have not only earned my loyalty but also restored my faith in outstanding service. As for Budget/Avis, their lackluster handling of the situation has left me disheartened, and I vow never to patronize their services again. For anyone seeking a company that truly stands by its customers, look no further than Auto Europe - a true partner in customer care excellence.
A AlbertSgambato
44 days ago

The Perfect Ride with Auto Europe: A Customer’s Honest Experience

From the moment I stumbled upon Auto Europe, my car rental worries dissipated like morning mist. Booking through proved to be a game-changer, offering me a deal that was not just competitive but a steal compared to going directly through a Hertz agent. What truly won me over was the transparency in pricing. Everything, from the fees to the super zero coverage, was included upfront, leaving no room for unpleasant surprises. And the best part? I ended up with a larger vehicle than initially quoted, all at the same price point. It felt like striking gold! Thanks to Auto Europe, I cruised through Europe knowing that I had dodged any hidden fees or last-minute charges. My journey was not just about exploring new places but also about feeling reassured and stress-free, all thanks to Auto Europe. I cannot recommend them highly enough.
A AndreiVastag
44 days ago

Unforeseen Currency Surprise Turned Experience Sour, but Lessons Learned

Embarking on a journey to book a rental car through, I was primarily focused on finding the best deal possible. As a Canadian resident, I diligently scoured for prices displayed in Canadian dollars. To my dismay, upon completing the booking process, I realized with a sinking feeling that the charges were in US dollars, a detail that had escaped my attention. The initial excitement of securing what seemed like a great deal quickly turned into disappointment. The currency conversion factor significantly altered the perceived affordability of the offer, leaving me feeling disheartened and misled. Despite this unexpected setback, I acknowledge the valuable lesson learned from this experience. It highlighted the importance of meticulous attention to detail, especially when making international transactions. Moving forward, I will approach online bookings with a more discerning eye, ensuring that I fully comprehend all aspects of the pricing structure to avoid any unwelcome surprises in the future. While this incident may have left me feeling unsatisfied initially, it ultimately provided me with a valuable insight into the intricacies of cross-border transactions. Though the experience was not as smooth as anticipated, the takeaway lessons have equipped me with a newfound sense of vigilance when navigating the realm of online bookings.
J JohnYang
45 days ago

Europcar Made My Travel Dreams Come True!

As an avid traveler, I always strive to find the best deals and convenience when it comes to car rentals. Thanks to Europcar through, my travel experience has been elevated to new heights. The seamless booking process offered by Europcar truly made it easy for me to secure a vehicle for my journey. From the user-friendly website to the excellent customer service, Europcar exceeded my expectations at every turn. The smooth booking process not only saved me time but also provided me with the peace of mind that everything was taken care of before my trip. The quality of the vehicles provided by Europcar was top-notch, and I felt safe and comfortable throughout my travels. Their attention to detail and commitment to customer satisfaction truly sets them apart from other rental companies. I can't thank Europcar enough for making my travel dreams come true. I highly recommend Europcar through to anyone looking for a hassle-free and reliable car rental experience. Trust me; you won't be disappointed!
P paulfarrow
45 days ago

AutoEurope: My Trusted Travel Companion

When it comes to car rentals, AutoEurope is my go-to choice without a doubt. Their seamless booking process, top-notch customer service, and competitive prices make them stand out from the crowd. I have been a loyal customer for years, and every time I rent with AutoEurope, they never fail to exceed my expectations. Not only do they offer a wide range of vehicles to suit every need and budget, but their flexibility and reliability are unmatched. Whether I'm planning a road trip through the countryside or a quick city escape, AutoEurope always has the perfect car for me. What truly sets AutoEurope apart is their exceptional customer service. The team is always available to assist with any queries or concerns, ensuring a stress-free rental experience every time. Plus, their transparent pricing and no hidden fees policy give me peace of mind knowing that I am getting the best deal possible. Overall, I cannot recommend AutoEurope enough. If you want a hassle-free experience, look no further than AutoEurope for all your car rental needs. Trust me, once you book with them, you'll never look back!
G Gardner Walling
48 days ago

Effortlessly Seamless

When I stumbled upon, I was pleasantly surprised by the seamless user experience it offered. The process of finding great rates for my car rental was not only straightforward but also incredibly efficient. From start to finish, navigating through the website was a breeze, making my overall booking experience a truly pleasant one. Not only did I appreciate the solid rates that the platform provided, but the user-friendly interface also made everything so easy! I was able to secure the perfect rental without any hassle, thanks to the website's intuitive design and smooth functionalities. If you're looking for a stress-free booking process, look no further than!
51 days ago

Discovering Autoeurope in My Own Backyard

Nestled in the picturesque landscapes of my beloved home state, Maine, lies the exceptional gem known as Autoeurope. With convenient accessibility and top-notch service, this company has truly won my heart. Having been a loyal customer in the past, I can confidently attest to their consistent delivery of excellence. Not only do they offer competitive prices, but their commitment to customer satisfaction is evident in every interaction. Autoeurope's seamless process and dedication to quality make them a standout choice for all my automotive needs. Grateful to have such a reputable company in my own backyard!
H Hector RUIZ
54 days ago

AutoEurope: A Seamless Booking Experience

From the moment I landed on AutoEurope's website, I was impressed. The layout was intuitive, and finding what I needed was a breeze. The policies were all clearly outlined, so I knew exactly what I was getting. What's more, when I had a query, the customer service team was not only efficient but also incredibly knowledgeable. Thanks to their help, I was able to book with confidence. Overall, my experience with AutoEurope was top-notch, and I'll certainly be returning for future bookings.
T Travis Kent
55 days ago

Effortless Rental Experience Awaited Me!

Exploring was an absolute pleasure! The user-friendly interface made browsing effortless, and I was able to quickly view and customize rates and charges to suit my needs. It truly simplified the whole car rental process for me. I highly recommend this website for hassle-free bookings!
T Tom DeSanto
57 days ago

Exceptional Customer Service with Shavon: A Seamless and Stress-Free Experience

My recent interaction with Shavon from surpassed all my expectations. The dedication and attention to detail he exhibited during my car rental booking left me truly impressed. Shavon's proactive approach in accommodating my specific needs, such as coordinating pick-up and drop-off timings with the local rental offices, showcased his commitment to providing a personalized and seamless experience. Not only did Shavon navigate through potential obstacles effortlessly, but he also went above and beyond to secure the most convenient locations and an optimal vehicle that perfectly suited my requirements in terms of comfort and affordability. Unlike my previous failed attempts with other rental car platforms, Shavon's expertise and professionalism shone through, resolving any booking uncertainties swiftly and efficiently. Thanks to Shavon's exceptional service, what could have been a stressful situation turned into a hassle-free and enjoyable experience. I am immensely grateful for his outstanding assistance and would highly recommend to anyone seeking top-tier customer service and a truly memorable booking process.
T Tom DeSanto
57 days ago

Exceptional Service with Shavon at Auto Europe

My interaction with Shavon at Auto Europe left me thoroughly impressed and satisfied. From the moment I reached out to inquire about a rental car booking, he went above and beyond to ensure a seamless and convenient experience for me. Shavon's dedication to finding the best options for pickup and drop-off times, along with selecting a suitable car that met my needs perfectly, truly stood out. Having struggled with other rental car sites that couldn't secure my reservation, I was relieved when Shavon stepped in to assist. His professionalism and problem-solving skills shone through, providing me with peace of mind and a solution to what seemed like an insurmountable issue. With Shavon's expert guidance, I was able to navigate through the hurdles and secure a booking that exceeded my expectations. I am sincerely grateful to Shavon for his exceptional customer service and unwavering commitment to ensuring a positive outcome. Auto Europe is fortunate to have such a dedicated and knowledgeable individual on their team. Thank you, Shavon, for turning what could have been a stressful situation into a seamless and enjoyable booking process. I highly recommend Auto Europe, especially with staff like Shavon who go the extra mile for their customers.
P Paul Reitz
58 days ago

Unforgettable Adventures Await with AutoEurope: A Seamless Selection Experience!

Embarking on a journey with AutoEurope has been nothing short of extraordinary. The wide array of options at my fingertips was a breath of fresh air, making it effortless to find the perfect vehicle for my travel needs. From sleek sedans to rugged SUVs, the selection process was as smooth as silk. I had the pleasure of exploring their user-friendly website, which made browsing through countless choices a delightful experience. The intuitive interface ensured that I could easily compare prices, features, and availability, all with just a few clicks. AutoEurope truly understands the importance of attention to detail, catering to every aspect of my trip with precision and care. Thanks to AutoEurope, my travel plans were not only stress-free but also filled with excitement and anticipation. The seamless selection process allowed me to focus on the thrill of the adventure ahead, knowing that I had chosen the ideal companion for my journey. AutoEurope has won my heart, and I cannot wait to create more unforgettable memories with their exceptional service.
J JFarwell
58 days ago

Effortless and User-Friendly Experience

From the moment I landed on, I knew I was in for a hassle-free booking experience. The website's seamless navigation and intuitive layout made finding the perfect rental car a breeze. What truly stood out, however, was the exceptional customer service I received when I reached out with a few inquiries. The knowledgeable and friendly support team not only addressed all my concerns but also provided valuable insights, ensuring that I felt confident and informed throughout the process. Thanks to Auto Europe, my travel plans were stress-free from start to finish.
J JFarwell
58 days ago

Life Made Simple: A Customer’s Journey with AutoEurope

As a frequent traveler, finding a reliable car rental service has always been a priority for me. When I stumbled upon AutoEurope, I was intrigued by their promise of simplicity. Little did I know that this platform would revolutionize my travel experiences. From the moment I landed on their website, I was greeted with a user-friendly interface that made browsing a breeze. Booking a car was not just a transaction; it was an effortless journey facilitated by intuitive design and clear instructions. I felt empowered and in control of my choices every step of the way. But what truly sets AutoEurope apart is their exceptional customer service. When I encountered a minor hiccup and reached out for assistance, I was met with a team that was not only helpful but genuinely caring. They listened to my concerns, provided prompt solutions, and ensured that my experience remained seamless and stress-free. Thanks to AutoEurope, my travel worries have been replaced with a sense of ease and confidence. Each journey now begins with the click of a button and ends with unforgettable memories, all made possible by a platform that truly understands the value of simplicity and customer satisfaction. If you're looking to simplify your travel experience and elevate it to new heights, look no further than AutoEurope. Trust me; your adventures will never be the same!


Auto Europe is an online car rental service that has been in business for over 60 years. They offer rental cars in over 180 countries worldwide and work with top suppliers to provide their customers with the widest selection of quality vehicles at the best prices. In this editorial review, we will discuss the pros and cons of Auto Europe, user experience, pricing and value for money, customer service, website usability, alternatives, product quality and selection, returns and exchanges, promotions and discounts, reputation, payment options, loyalty programs, customer reviews, community involvement, shipping, and costs.

Pros and Cons

  • Wide selection of vehicles in over 180 countries worldwide
  • Best price guarantee
  • 24/7 customer service
  • No cancellation or amendment fees
  • No hidden fees
  • Some customers have reported issues with car condition
  • Some locations are not as well-serviced as others

User Experience

Auto Europe's website is easy to navigate and user-friendly. Customers can select their pick-up and drop-off location, as well as the dates and times they require the vehicle. The website also has a helpful filtering system where customers can choose the type of vehicle they want and additional features such as automatic transmission and air conditioning. The process of booking a car is quick and straightforward, and there are no hidden fees or charges.

Pricing and Value for Money

Auto Europe offers competitive prices with a best price guarantee, meaning that if a customer finds a lower rate elsewhere, they will match it. The prices displayed on the website include taxes and fees, so there are no hidden charges. Customers can also benefit from no cancellation or amendment fees, meaning they can change or cancel their booking without penalty. Overall, Auto Europe provides excellent value for money.


There are several alternative car rental services, including Sixt, Hertz, and Europcar. Each of these services offers a wide selection of vehicles and competitive prices, but they may not provide the same level of customer service as Auto Europe.

Customer Service

Auto Europe provides 24/7 customer service to ensure their customers have a seamless rental experience. Customers can contact the customer service team via phone or email, and they are known for their quick response times and excellent customer service skills.

Product Quality and Selection

Auto Europe works with top car rental suppliers to provide customers with the widest selection of quality vehicles. Customers can choose from a range of vehicles, including economy, luxury, and SUVs. Additionally, customers can request additional features such as GPS, child seats, and ski racks.

Website Usability

The Auto Europe website is easy to use, and customers can quickly find the information they need. The website allows customers to filter their search by the type of car they want, pick-up and drop-off location, and additional features they require.

Returns and Exchanges

Auto Europe allows customers to modify or cancel their booking without penalty up to 48 hours before the pick-up time. If a customer needs to modify or cancel their booking, they can do so by contacting the customer service team.

Promotions and Discounts

Auto Europe offers various promotions and discounts throughout the year. Customers can check the promotions section of the website for current deals and offers.


Auto Europe has an excellent reputation in the car rental industry, with over 60 years of experience. They have received numerous awards and recognition for their customer service and competitive pricing.

Payment Options

Auto Europe accepts all major credit cards as payment, including Visa, Mastercard, and American Express.

Loyalty Programs

Auto Europe does not currently offer a loyalty program.

Customer Reviews

Auto Europe has received numerous positive reviews from customers, with many praising their customer service and competitive pricing. Some customers have reported issues with car condition, but these are relatively rare.

Community Involvement

Auto Europe does not have a specific community involvement program.

Shipping and Costs

Auto Europe does not offer shipping as their services are based on rental cars in various locations worldwide. However, the costs associated with renting a vehicle are clearly displayed on the website and include taxes and fees.