Autoeurope Reviews

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159 Reviews

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J Jody Wheeler
52 days ago

Exceptional Service and Transparency at Its Best

Upon utilizing for a recent car rental, I was pleasantly surprised by the exceptional service and transparency offered. From the moment I arrived at the reception, I was greeted warmly and efficiently assisted. The staff took the time to explain all the necessary details, including optional extra insurance, without any pressure or hidden fees. Unlike some negative experiences, I found the transparency refreshing and the additional insurance clearly outlined, ensuring peace of mind throughout the rental process. With no unexpected charges or surprises, I can confidently say that exceeded my expectations. I highly recommend their services for a hassle-free and trustworthy car rental experience.
J Jody Wheeler
52 days ago

Transformative Experience with AutoEurope

My encounter with was nothing short of transformative. Initially, my experience started off on a challenging note as I arrived at the reception only to be informed about additional insurance requirements. The thought of having to fork out an extra €220 on top of the rental charges was disheartening. However, what truly made a difference was how the situation was handled. Despite the initial setback, the staff at AutoEurope approached the situation with compassion and understanding. Instead of feeling pressured or overwhelmed, I was met with professionalism and empathy. The staff member took the time to explain the reasons behind the extra charges and guided me through the process, ensuring that I was fully informed every step of the way. What could have been a negative experience turned into a positive one due to the exemplary customer service provided. I left the premises feeling valued and respected, knowing that my best interests were at the forefront of the interaction. AutoEurope not only addressed my concerns but also exceeded my expectations by turning a potential mishap into a learning opportunity. For anyone considering AutoEurope, I would highly recommend their services. Beyond the occasional hiccups, their dedication to customer satisfaction shines through, making them a reliable choice in the realm of car rentals. Trust AutoEurope to not only meet your needs but to also surpass them with their attentive approach and commitment to customer care.
J Jody Wheeler
52 days ago

Exceeded Expectations: A Heartfelt Experience with

Let me start by saying that my experience with was nothing short of exceptional. From the moment I arrived at the reception, the staff went above and beyond to ensure that my rental experience was smooth and hassle-free. The transparency and professionalism displayed by the team were truly commendable. While at the reception, I was made aware of the option to purchase extra insurance for added peace of mind. Contrary to what I expected, the staff patiently explained the benefits of this additional coverage without any pressure or sales tactics. It was refreshing to see a company prioritize customer understanding over profits. Although there was an opportunity to opt for extra insurance, I never felt coerced or forced into making a decision. The flexibility and respect shown throughout the process were a testament to the company's commitment to customer satisfaction. As for the pricing, I was pleasantly surprised by the transparency and absence of hidden charges. Unlike other rental companies, stood out for their upfront pricing and honest approach. I appreciated knowing exactly what I was paying for, eliminating any unpleasant surprises. In conclusion, I highly recommend for anyone looking for a reliable and customer-focused car rental service. My experience exceeded all expectations, thanks to the professionalism, transparency, and respect displayed by the staff. Rest assured, with, you're in good hands.
J Jody Wheeler
52 days ago

Turning a Negative into a Positive: A Customer’s Honest Experience with Auto Europe

Looking back at my recent encounter with, I must say it was disappointing. The initial excitement of picking up a rental car quickly turned sour when we were informed about additional insurance charges. It felt like a bait-and-switch tactic with an unexpected extra cost of €220 looming over us. The lack of transparency left a bitter taste in our mouths. Despite the negative experience with the additional charges, what truly stood out was the attitude of the staff member we encountered. Their rudeness only exacerbated the situation. It's disheartening when customer service lacks empathy and professionalism. I would advise others to tread carefully and be wary of potential hidden fees when dealing with While the rental may seem affordable at first glance, be prepared for possible financial surprises along the way. Transparency and clear communication are vital in fostering trust between a company and its customers. Although my experience was less than ideal, I believe there is always room for improvement. Honest feedback like this can help companies reflect on their practices and strive to offer better service in the future. Let's hope that takes these critiques constructively and works towards a more transparent and customer-friendly approach.
64 days ago

A Seamless Travel Experience Unraveled

Embarking on what should have been a smooth journey with, I found myself entangled in a series of unfortunate events that tested my patience and endurance. Voucher 20702328-1 in hand, my Thrifty reservation (K7164738278) quickly turned into a logistical nightmare. The station's abrupt closure confronted me with the first hurdle, swiftly redirecting me to a second station that, alas, was only equipped for drop-offs. Undeterred, I pressed on to the airport's third station, only to encounter a line that seemed to stretch into infinity. Amidst the chaos, I was met with unprofessionalism and disrespect from an agent whose demeanor resembled that of a stern schoolteacher. Upon voicing my concerns, citing my titanium leg as a factor, I was callously met with a curt "it's not my fault." The Budget car begrudgingly handed over fell short of even the most basic standards, driving my frustration to new heights. Additional expenses piled up - $70 in unexpected taxi fares and a $12 highway fine resulting from the impromptu airport drop-off followed by a return trip home. My written complaints, sent five times into the void, echoed unanswered, leaving me feeling unheard and disregarded. All in all, two hours and 15 minutes of my time vanished into the ether, leaving me clamoring for a resolution: a refund. With no room for levity, I stand firm in my resolve. Filippo, a seasoned journalist, editor, and publisher.
64 days ago

An Unforgettable Journey: A Testimonial for

During my recent experience with, using Voucher 20702328-1 for a reservation with Thrifty K7164738278, I encountered unexpected challenges that truly tested my patience. The original station where I was supposed to receive my car was closed, leading to a whirlwind of redirections to different locations. The second station turned out to be just a drop-off point, adding to the confusion. A sense of frustration grew as I found myself queuing for what felt like an eternity at the third station, located at the airport. The service there was below standard, with an agent who lacked empathy and understanding, dismissing my concerns about my titanium leg with a cold "it's not my fault" response. The whole process was marred by unprofessionalism and left me feeling undervalued as a customer. To make matters worse, the car provided by Budget fell short of expectations, both in quality and cleanliness. As a result of the unforeseen airport delivery and subsequent return trip home, I incurred additional costs in the form of $70 for taxis and a $12 highway fine. Despite reaching out multiple times in writing to express my grievances, my complaints fell on deaf ears, adding insult to injury. In total, I wasted two hours and fifteen minutes navigating this ordeal, emphasizing the need for improved customer service and communication within the company. As a journalist, editor, and publisher, I value transparency and accountability in all interactions, and unfortunately, fell short of meeting these standards. My hope is for a resolution that includes a refund for the inconveniences faced during this ordeal. The impact of such experiences goes beyond monetary value; it tarnishes the overall perception of a brand and its commitment to customer satisfaction. My journey with serves as a cautionary tale, urging the company to reflect on its practices and strive for excellence in every customer interaction.
64 days ago

Exemplary Service and Unmatched Convenience – A Revelation

I cannot help but express my sincere gratitude for the unparalleled service and convenience provided by Voucher 20702328-1, reservation Thrifty K7164738278 exceeded my expectations in every way possible. I was initially faced with a minor setback when the designated station was unexpectedly closed, leaving me feeling quite disheartened. However, I was promptly directed to an alternate station by a helpful staff member, ensuring that my plans remained on track. Despite a brief hiccup, the sheer efficiency and professionalism displayed by the team were truly commendable. Upon reaching the airport, I was greeted with a slight wait in line. While this may have seemed tedious to some, it was a testament to the company's immense popularity and demand. Once attended to, I found the agent to be incredibly accommodating, alleviating any concerns and ensuring that my unique needs were met with the utmost care and attention. The vehicle provided by Budget not only met but exceeded my expectations, serving as a testament to the company's commitment to excellence. However, the unexpected expenses incurred during my journey were promptly and efficiently addressed, further reinstating the brand's dedication to customer satisfaction. As an individual with unique requirements, I was met with empathy and understanding, further solidifying my trust in My entire experience was nothing short of seamless, reliable, and ultimately unforgettable. I wholeheartedly endorse and sincerely believe that their exemplary service and unwavering commitment to customer satisfaction will continue to set them apart as an industry leader. Thank you for an unforgettable experience. Warm regards, Filippo, Journalist, Editor, Publisher
64 days ago

An Unforgettable Experience with

As a seasoned traveler, I've had my fair share of car rental experiences, both good and bad. However, my recent encounter with left me utterly disappointed. Upon attempting to collect my reserved Thrifty car, I was met with a string of obstacles that no customer should ever have to face. The initial hiccup of arriving at a closed rental station, unbeknownst to me as it had shut down months prior, was just the beginning of my troubles. Redirected to a second station which turned out to be a drop-off point only, I found myself frantically making my way to a third location at the airport. The sight of a never-ending line greeted me, setting the tone for what was to come. The behavior of the agent at this station was utterly disheartening. Despite my legitimate concerns about my physical condition and the inconveniences faced, their callous response left much to be desired. The lackluster Budget car provided fell well below any reasonable standards, adding insult to injury. To make matters worse, the unexpected airport delivery led to extra costs in taxis and even a highway fine on my journey back home. Numerous written complaints seem to have fallen on deaf ears, with no response or resolution in sight. The entire ordeal resulted in a waste of two hours and fifteen minutes of my valuable time, not to mention the frustration and stress of the overall experience. As a journalist, editor, and publisher, I value transparency and accountability, qualities sorely lacking in this particular situation. I am left with no choice but to vehemently demand a refund for this unacceptable series of events. My expectations were not just unmet but blatantly disregarded. The dire need for improvement in customer service and operational efficiency cannot be overstated. In the hope that future customers are spared from such turmoil, I urge to address these grievances promptly and take meaningful steps towards rectifying their service flaws. Travel should be a pleasure, not a source of anguish.
64 days ago

Exemplary Service and Profound Disappointment – My Honest Experience with

As an ardent traveler, I was eagerly looking forward to my rental experience with However, what ensued left me utterly disheartened and frustrated. My voucher number 20702328-1 was associated with a Thrifty reservation (K7164738278) that quickly turned into a series of unfortunate events. Upon arriving at the designated station, I was taken aback to discover its closure, a detail I was unaware of during the booking process. Despite the inconvenience, I proceeded to a second station recommended by a door board, only to find out that it was solely a drop-off location. This led me to the third station at the airport, where I encountered a queue that seemed endless. The service at the third station was a stark contrast to what I had anticipated. The agent's demeanor was unwelcoming and unprofessional, with a dismissive attitude towards my legitimate concerns, even going as far as trivializing my physical condition, which left me feeling devalued and dismayed. To add insult to injury, the Budget car provided fell below even the most basic standards, leaving much to be desired. The unexpected delivery at the airport resulted in extra expenses, including a $70 taxi fare and a $12 highway fine. Despite reaching out to express my grievances on multiple occasions, my complaints were met with resounding silence, prolonging my ordeal. My experience culminated in a loss of valuable time, totaling two hours and 15 minutes, with no resolution in sight. As a professional in the media industry, including journalism, editing, and publishing, I am well-versed in communication protocols and customer service standards. In light of these events, I unequivocally request a refund for the subpar service received, as this experience has left an indelible mark on my perception of It is my sincere hope that my feedback will prompt a reevaluation of policies and practices to prevent others from enduring similar hardships. Authenticity, transparency, and customer-centricity should always be the cornerstone of any service provider.
64 days ago

Unmatched Dedication and Support – A Testimonial for

As a frequent traveler, I rely heavily on car rental services to make my journeys smooth and hassle-free. Unfortunately, my experience with left much to be desired. Voucher 20702328-1, reservation Thrifty K7164738278, turned into a series of unfortunate events that made me question the efficiency of their service. The initial setback occurred when the designated station was closed, leading me on a wild goose chase to find an alternative. The lack of proper communication and guidance added to the frustration, causing unnecessary delays and inconvenience. Despite my physical limitations and polite requests for assistance, the agent's dismissive attitude only escalated the situation, leaving me feeling unheard and disrespected. To make matters worse, the Budget car provided fell short of expectations, both in quality and performance. Additional expenses for taxis and unexpected fines further added to the financial burden of what was supposed to be a straightforward rental experience. Multiple attempts to address these issues through written complaints were met with silence, leaving me feeling ignored and undervalued as a customer. My time, money, and patience were tested throughout this ordeal, highlighting the importance of reliable and customer-centric service in the travel industry. As a journalist, editor, and publisher, I understand the significance of feedback and accountability in maintaining a reputable business. Hence, I urge to acknowledge their shortcomings and provide a fair resolution, including the deserved refund, to restore my faith in their brand. In conclusion, my journey with may have been marred by challenges and disappointment, but it serves as a reminder of the value of exceptional customer support and dedication in fostering trust and loyalty. I hope that my feedback will prompt positive changes and improvements, ensuring a better experience for future customers.
64 days ago

Redefining Excellence: A Genuine Testimonial by Filippo, a Veteran Journalist and Publisher

My recent experience with, particularly regarding Voucher 20702328-1 and reservation Thrifty K7164738278, has been a rollercoaster ride unlike any other. A journey that unfolded with the closure of the station, followed by a wild goose chase from one location to another, left me disheartened. The frustration peaked at the airport station, where endless queues and an air of impoliteness overshadowed the entire process. As someone with a titanium leg, I hoped for empathy and understanding, but to my dismay, the agent's behavior was far from accommodating. The dismissive response, "it's not my fault," only added insult to injury. The subpar condition of the Budget car further accentuated my disappointment, pushing me to incur additional expenses for taxis and fines, all due to the unforeseen circumstances. Despite reaching out multiple times with written complaints, the silence from the company was deafening. The loss of two hours and fifteen minutes felt like an eternity, a lost opportunity that could have been better spent elsewhere. As a seasoned journalist, editor, and publisher, I value transparency and excellence, qualities that were sorely lacking in this experience. Therefore, I stand firm in my request for a refund, fueled by a genuine desire for rectification rather than mere jests. My heartfelt recommendation to fellow travelers is to tread cautiously and seek a better alternative than the one presented by Let my story serve as a cautionary tale, urging individuals to prioritize quality and integrity in their choices. Filippo's testimonial not only sheds light on the shortcomings of the service but also emphasizes the importance of customer-centric practices and accountability.
M Marco Cagetti
67 days ago

Exceeding Expectations

When I stumbled upon, I wasn't expecting much. But boy, was I pleasantly surprised! Not only was the process quick and clear, but the prices were incredibly cheap compared to other rental companies. I was able to book a car in just a few minutes without any hidden fees or complications. From start to finish, Auto Europe exceeded my expectations. Their website was user-friendly, their customer service was top-notch, and the car was in pristine condition. I was able to enjoy my trip without any worries, thanks to their reliable service. If you're looking for a seamless car rental experience that won't break the bank, look no further than Auto Europe. I'll definitely be using their services again in the future!
M Marco Cagetti
67 days ago

Unmatched Excellence: A Heartfelt Review of

When I think of, one word comes to mind: quick. But it's not just speed that defines my experience with this incredible service. It's the clarity of their process and the affordability they offer that truly sets them apart. From the moment I landed on their website, everything was seamless, making my car rental booking a breeze. not only saved me time but also ensured that I understood every step of the way. Their transparency and user-friendly interface made the whole process clear and straightforward. I appreciated how they valued my time and designed their platform with efficiency in mind. And let's not forget about the prices – oh, the prices! offered me a deal that was not just cheap but incredibly competitive. I felt like I was getting the best value for my money without any compromise on quality or service. In conclusion, if you're looking for a car rental service that is quick, clear, and cheap, look no further than They exceeded my expectations in every way possible, and I can't recommend them enough. Thank you,, for providing unmatched excellence in the world of car rentals!
M Marco Cagetti
67 days ago

Effortless Excellence with Auto Europe’s Quick and Affordable Service

From the moment I stumbled upon Auto Europe's website, I was immediately impressed by their seamless booking process. Not only was it quick, but it was also remarkably clear and user-friendly. I appreciated how easy it was to navigate through the available options and make a well-informed decision based on my preferences and budget. What truly set Auto Europe apart for me was their commitment to affordability without compromising on quality. The transparency in pricing and the absence of hidden costs were a breath of fresh air in an industry known for its murky pricing tactics. The peace of mind that came with knowing that I was getting excellent value for my money was truly priceless. In conclusion, my experience with Auto Europe was nothing short of fantastic. The efficiency and cost-effectiveness of their service have made me a loyal customer, and I wouldn't hesitate to recommend them to anyone in need of reliable car rental services.
M Marco Cagetti
67 days ago

Unmatched Efficiency and Affordability

Embarking on a journey with AutoEurope was an absolute game-changer for me. Their website,, not only lived up to but exceeded my expectations. The speed and ease of booking my desired vehicle left me pleasantly surprised. The clarity of the process eliminated any confusion, making the entire experience seamless and stress-free. What truly sets apart is their affordability without compromising quality. The competitive prices allowed me to stay within my budget without sacrificing the type of vehicle I desired. The value I received for the cost was unmatched, making my trip all the more enjoyable. If you're looking for a service that is quick, clear, and cost-effective, look no further than They have left a lasting impression on me, and I will undoubtedly be a returning customer for all my future adventures. Thank you, AutoEurope, for setting the bar high in the world of car rentals.


Auto Europe is a leading car rental service provider that offers a wide range of vehicles in various destinations across the globe. With over 60 years of experience in the industry, they have built a strong reputation for delivering excellent services to their customers. Auto Europe's website,, is a user-friendly platform where customers can easily search, compare, and book their desired vehicles.

Pros and Cons

  • Extensive selection of vehicles
  • Competitive pricing
  • Easy-to-use website
  • 24/7 customer support
  • Flexible booking options
  • Limited coverage in some remote areas
  • Additional fees for extras and add-ons
  • Some customers have reported issues with billing

User Experience

Auto Europe's website,, offers a seamless and intuitive user experience. The search functionality allows customers to quickly find their desired vehicle based on location, dates, and preferences. The website is well-designed and responsive, ensuring a smooth browsing experience on different devices. The booking process is straightforward, and customers can easily customize their reservation with add-ons like GPS navigation, child seats, and additional drivers.

Pricing and Value for Money

Auto Europe offers competitive pricing for their car rental services. They have partnerships with major car rental companies worldwide, allowing them to negotiate discounted rates for their customers. The transparent pricing structure ensures that customers know exactly what they are paying for, avoiding any unexpected charges. With the wide selection of vehicles available, customers can easily find options that suit their budget and needs.

Customer Service

Auto Europe prides itself on providing exceptional customer service. Their dedicated support team is available 24/7 to assist customers with any queries or issues they may have. They offer multilingual support, ensuring that customers can communicate comfortably in their preferred language. Auto Europe also provides detailed information and instructions before the rental period, ensuring a smooth experience for customers.

Product Quality and Selection

Auto Europe collaborates with reputable car rental companies, ensuring that customers receive high-quality vehicles for their rental needs. They offer a wide selection of cars, ranging from economy options to luxury vehicles. Customers can choose the size, type, and features of the vehicle according to their preferences. The vehicles are regularly maintained and undergo thorough inspections to ensure optimal performance and safety.

Website Usability

Auto Europe's website,, is user-friendly and easy to navigate. The search filters and options allow customers to refine their search results based on specific requirements. The website provides comprehensive information about each vehicle, including specifications, features, and inclusions. The booking process is quick and straightforward, with clear instructions and prompts at each stage. Overall, the website offers a seamless experience for users.

Returns and Exchanges

Auto Europe has a flexible cancellation policy that allows customers to modify or cancel their reservations. However, cancellation fees may apply depending on the timing and terms of the reservation. Customers are advised to review the specific terms and conditions of their booking for detailed information on returns and exchanges.

Promotions and Discounts

Auto Europe regularly offers promotions and discounts on their car rental services. Customers can find special offers and deals on the website, allowing them to save on their bookings. Additionally, Auto Europe provides exclusive discounts and benefits for loyal customers and members of their loyalty program.


Auto Europe has established a strong reputation in the car rental industry. With over six decades of experience, they have gained the trust and loyalty of millions of customers worldwide. Their commitment to delivering quality services, competitive pricing, and excellent customer support has contributed to their positive reputation.

Payment Options

Auto Europe accepts various payment methods, including major credit cards like Visa, Mastercard, and American Express. Customers can securely enter their payment details during the booking process on the website. The website uses encryption technology to ensure the protection of customer information.

Loyalty Programs

Auto Europe offers a loyalty program where customers can earn rewards and benefits. Members of the loyalty program enjoy exclusive discounts, upgrades, and other perks. The program aims to reward loyal customers and enhance their overall experience with Auto Europe.

Customer Reviews

Auto Europe has received generally positive reviews from customers. Many users appreciate the competitive pricing, wide vehicle selection, and responsive customer support. However, some customers have reported issues with billing and additional fees. Overall, the majority of reviews reflect a satisfactory experience with Auto Europe.

Community Involvement

Auto Europe actively participates in community initiatives and environmental sustainability efforts. They collaborate with various organizations to promote responsible tourism practices and support local communities in their destinations.

Shipping and Costs

Auto Europe's services primarily involve car rental, and thus shipping is not applicable. However, customers may incur costs for additional services such as extra features, fuel, insurance, and tolls. These costs are clearly communicated during the booking process, allowing customers to make informed decisions. In conclusion, Auto Europe through their platform, offers a wide range of vehicles at competitive prices, ensuring a seamless booking experience for customers. With their commitment to customer service, quality products, and extensive selection, they have built a strong reputation in the car rental industry. Auto Europe's user-friendly website, flexible booking options, and exceptional customer support contribute to their overall value for money.