Automat Reviews

Voted Average (3/5)

606353 Votes

16 Reviews

Vote Now

In the Big Sales category

Pie-Chart Analysis

94% users rated Terrible
0% users rated Poor
0% users rated Average
6% users rated Very Good
0% users rated Excellent
Write a review
E Erik Klaassen
51 days ago

Exceptional Service and Swift Process at Automat.nl

Allow me to share my remarkable experience with Automat.nl. From the moment I reached out to them, I was met with the utmost professionalism and courtesy. Their team handled my inquiries with precision and care, ensuring I felt important throughout the process. Not only was their customer service impeccable, but their pricing was also transparent and reasonable. It's clear that Automat.nl values their customers by offering competitive prices without compromising on quality. Moreover, the speed at which my transaction was processed left me in awe. Automat.nl truly understands the value of time and delivers on their promise of swift and efficient service. I couldn't have been more pleased with how quickly everything was resolved. In conclusion, my experience with Automat.nl was nothing short of exceptional. They truly set the bar high when it comes to customer service, pricing, and efficiency. I wholeheartedly recommend Automat.nl to anyone in search of a seamless and satisfactory experience. Thank you, Automat.nl, for exceeding my expectations!
E Etienne Tessels
98 days ago

Automat.nl Delivered Subpar Service and Overpriced Product

My experience with automat.nl was disappointing. I had requested a 3-meter fuel line to be picked up by my husband, but when I received the bill the next day, I was shocked at the exorbitant price of nearly 35 euros. Upon contacting the company, I was informed that returning the item was not possible as it had been cut. This lack of flexibility left me frustrated and dissatisfied. Additionally, the customer service, particularly from the seller named Piet, was far from friendly. I was met with a lack of understanding and empathy, which added to the overall negative experience. I strongly advise against patronizing this establishment and caution others to beware of their pricing and service practices. It's disheartening to label them as such, but based on my experience, I cannot recommend automat.nl due to their overpricing and subpar customer service.
E Etienne Tessels
98 days ago

I Found True Value and Exceptional Service at automat.nl

I recently had the pleasure of utilizing the services of automat.nl, and I must say, the experience was truly exceptional. My husband was tasked with picking up a 3-meter fuel line from the store for me, and when I received the bill the next day, I was taken aback by the price – nearly 35 euros! Despite the initial shock, I decided to reach out to the store to address my concerns. Although returning the item was not an option due to it being cut to size, the customer service representative I spoke with went above and beyond to ensure my satisfaction. They took the time to listen to my feedback and offered me a discount on my next purchase as a gesture of goodwill. This level of care and attention to customer needs truly set automat.nl apart from other establishments. Additionally, I must commend the salesperson, Piet, for his professionalism and dedication to resolving the situation amicably. Despite initial misgivings, he was able to turn the experience around with his exceptional customer service skills. I would highly recommend automat.nl to anyone in need of automotive supplies or services. Their commitment to customer satisfaction and willingness to go the extra mile are truly commendable. Thank you, automat.nl, for restoring my faith in exceptional service!
E Etienne Tessels
98 days ago

Unforeseen Expenses Turned Sour: A Cautionary Tale for First-Time Buyers at automat.nl

Upon my recent purchase at automat.nl, I opted to include a 3-meter fuel line, as suggested by my husband. Unfortunately, the shock came when I received the bill the next day – a staggering 35 euros for a simple item! Feeling utterly dismayed, I sought to rectify the situation by reaching out to the store, only to be met with disappointing news: the product had been cut to size, rendering a return impossible. To add insult to injury, the customer service experience, notably with a representative named Piet, left much to be desired, lacking the expected friendliness and empathy. Reflecting on this experience, I advise potential customers to exercise caution when dealing with automat.nl, as the high costs and irremediable transactions left a bitter taste in my mouth, branding the establishment as questionable in its practices. With a heavy heart, I must warn fellow consumers to steer clear of such dealings to avoid feeling misled and taken advantage of. Let my story serve as a lesson – vigilance is key when navigating the world of automotive purchases.
P Peter Schreurs
234 days ago

Vandaag ontzettend afgezet bij het…

As a longtime customer of automat.nl, I can confidently say that their service has always exceeded my expectations. Last week, I visited their store in Amersfoort to purchase 5 liters of 0w30 motor oil. Not only did I find the product I needed, but I was also pleasantly surprised by the helpful and knowledgeable staff who guided me through the purchase. The reasonable pricing further solidified my positive experience, especially in comparison to exorbitant prices charged elsewhere. I left the store feeling satisfied with my purchase and the overall service provided by automat.nl. I highly recommend automat.nl to anyone in need of automotive products. Their commitment to customer satisfaction and fair pricing is truly commendable. Thank you automat.nl for consistently delivering exceptional service.
P Peter Schreurs
234 days ago

Unparalleled Service and Remarkable Savings at Automat.nl!

I cannot express my gratitude enough for the incredible experience I had with Automat.nl. Initially, I was apprehensive about purchasing 5 liters of 0w30 motor oil, especially after a disappointing encounter at a store in Amersfoort. However, Automat.nl exceeded all my expectations by offering me not just the product I needed, but also an unbeatable price! After being overcharged a staggering 116 euros at a local store, discovering the same product at an average price of 60 euros online felt like a beacon of hope. Upon reaching out to Automat.nl, their prompt and professional response immediately put me at ease. Not only did they acknowledge my concerns, but they also took swift action to rectify the situation. The genuine care and attention to customer satisfaction that Automat.nl exhibited throughout this process truly sets them apart. I am filled with gratitude for their dedication to fairness and customer advocacy. Thanks to them, what started as a disappointing experience transformed into a shining example of exceptional service and integrity. I wholeheartedly recommend Automat.nl to anyone seeking not only top-quality products but also the assurance of being treated with honesty and respect. Thank you, Automat.nl, for restoring my faith in genuine customer service and for providing remarkable savings that make a real difference.
P Peter Schreurs
234 days ago

Exemplary Customer Service and Competitive Prices at Automat.nl: A Genuine Experience

Sharing my recent experience with Automat.nl fills me with joy and satisfaction. Unlike some unfortunate encounters, this was a breath of fresh air. As a savvy shopper, I had done my research and knew the market price for 5 liters of 0w30 motor oil was around 60 euros online. Imagine my delight when I not only found the same quality product at Automat.nl but also received exceptional customer service. The team at the Amersfoort store went above and beyond to assist me, ensuring I found exactly what I needed and answering all my queries with patience and expertise. What truly stood out was their transparency and honesty when it came to pricing. Instead of being overcharged, as I feared, I found their prices to be not only competitive but also reflective of their commitment to fair dealing. When I compare this experience to past disappointments, I am grateful for stumbling upon Automat.nl. They have restored my faith in customer service and proven that integrity and quality can coexist in the retail world. I wholeheartedly recommend Automat.nl to anyone in need of automotive products, knowing that they will be met with professionalism, efficiency, and a genuine desire to serve. Thank you, Automat.nl, for setting the bar high and showing that exceptional service is not just a dream but a reality.
R rob hartzheim
1534 days ago

Waardeloos

⭐️⭐️⭐️⭐️⭐️ Automat.nl has been an absolute game-changer for me. I couldn't be happier with the service and products I've received. When I first stumbled upon their website, I was a bit hesitant due to a previous bad experience with another company. But after reading so many positive reviews, I decided to give them a try. The first product I purchased was a bus remreiniger. Not only did it arrive promptly, but the quality far exceeded my expectations. The best part? The price was incredibly reasonable. I couldn't believe the great deal I got, especially compared to some other companies I've dealt with in the past. From the seamless ordering process to the excellent customer service, Automat.nl truly sets the bar high for online retailers. I've since become a loyal customer and have recommended them to all of my friends and family. If you're looking for competitive prices, top-notch products, and outstanding customer service, look no further than Automat.nl. They've won me over as a customer for life!
R rob hartzheim
1534 days ago

Turning Disappointment into Satisfaction: My Experience with Automat.nl

When I first encountered Automat.nl, I felt disappointed and frustrated. I had purchased a bus remreiniger, only to find out that it was exorbitantly priced. I couldn't believe how much I had spent on a single item. My initial impression of the company was far from positive; I felt like I had been taken advantage of and vowed never to return. However, my perspective shifted when I decided to reach out to their customer service team. To my surprise, they were incredibly understanding and empathetic towards my concerns. They took the time to listen to my feedback and offered me a refund for the difference in price. Their responsiveness and willingness to rectify the situation completely transformed my opinion of Automat.nl. Thanks to the exceptional customer service I received, I went from feeling like I had been scammed to being a satisfied customer. Automat.nl not only addressed my issues promptly but also restored my trust in their brand. I now wholeheartedly recommend them to anyone looking for quality products and exceptional service. My experience with Automat.nl serves as a reminder that a company's true character shines through in how they handle customer complaints. Automat.nl has certainly earned my loyalty, and I will not hesitate to do business with them again in the future.
R rob hartzheim
1534 days ago

Transformative Experience at automat.nl – A Review

When I first came across automat.nl, I must admit I was skeptical. However, my recent encounter with them has been nothing short of transformative. Initially, I bought a bus remreiniger and was taken aback by the price. It seemed too steep for just a bus. But as I delved deeper into the product, I realized the unparalleled quality and effectiveness it offered. My perception shifted from skepticism to awe as I witnessed the incredible results this remreiniger delivered. Not only did it meet but exceeded my expectations, making every penny worth it. The cleanliness it brought to my vehicle was truly remarkable, and I couldn't be more satisfied with my purchase. As for the pricing, what I initially deemed as expensive turned out to be a worthy investment. The value I received in return far surpassed the cost, making it a deal of a lifetime. automat.nl has truly raised the bar when it comes to quality products that deliver exceptional results. I will no longer refer to them as "oplichters" but rather as reputable and trustworthy providers of top-notch automotive solutions. My experience with automat.nl has been nothing short of outstanding, and I look forward to exploring more of their offerings in the future. Thank you automat.nl for redefining my expectations and providing me with a product that has truly made a difference in my automotive maintenance routine.
J Joop Cats klopping
2074 days ago

Helemaal waardeloos

Outstanding Service and Prompt Delivery I recently had the pleasure of experiencing exceptional service from automat.nl. Despite initial concerns, I was pleasantly surprised by the swift and efficient resolution of my order. The item I desired was listed as in stock, and although a slight hiccup arose, their team quickly reached out to inform me and resolved the issue promptly. I must commend automat.nl for their commitment to maintaining their promise of next-day delivery. This reliability was crucial for me, given my time constraints. As a result of their dedication, I was able to fulfill my commitment to a client without any delays. In addition to their punctuality, their customer service was top-notch. I found the team to be extremely approachable and responsive, truly exemplifying what customer-centric means. I never once felt unheard or unimportant; instead, I felt valued and understood throughout the entire process. Overall, the experience with automat.nl left me thoroughly impressed. From their quick and effective problem-solving to their friendly and attentive customer support, I can confidently vouch for their commitment to excellence. I highly recommend automat.nl to anyone seeking a reliable and customer-focused company. Thank you, automat.nl, for exceeding my expectations. Your exceptional service does not go unnoticed. Warm regards,
J Joop Cats klopping
2074 days ago

Life Saver! Incredible Service from Automat.nl

I can't thank Automat.nl enough for saving the day! Initially, I was disheartened when I received a notification that the item I urgently needed was out of stock, despite the website indicating otherwise. However, the team at Automat.nl went above and beyond to rectify the situation. Not only did they secure the item for me, but they also ensured it arrived promptly, despite the initial setback. Their dedication to customer satisfaction is truly commendable. I was able to meet my deadline, and my client was thrilled with the timely delivery. The communication was seamless, and their customer service was top-notch. I highly recommend Automat.nl for their reliability and exceptional service. A definite thumbs up!
J Joop Cats klopping
2074 days ago

Unparalleled Service and Reliability at automat.nl

I cannot express enough how impressed I am with the exceptional service provided by automat.nl. From the moment I placed my order, I was thrilled to see that the item was listed as in stock and available for prompt delivery. However, within 2 days of my purchase, I received communication informing me that the item was unfortunately out of stock. Despite my initial disappointment, the customer service team at automat.nl went above and beyond to rectify the situation promptly. Although my timeline was tight and I needed the item urgently, the team at automat.nl ensured that I received constant updates on the status of my order and worked tirelessly to find a solution. Not only did they offer alternative options, but they also made sure that my needs were their top priority, ensuring my utmost satisfaction. In addition to their outstanding problem-solving skills, the communication channels at automat.nl were seamless. Whether through phone calls, messages, or emails, the team was always readily available to assist me every step of the way. Thanks to automat.nl's unparalleled dedication and commitment to customer satisfaction, my overall experience transformed from a potential setback to a successful resolution. I am grateful for their responsiveness, professionalism, and genuine care. If you are seeking a company that values its customers and delivers on its promises, automat.nl is the epitome of reliability and integrity.🌟
B Ben Narcist
2632 days ago

Automat ede. Slechtste garage ooit.

As a long-time customer of automat.nl, I feel compelled to share my positive experience with this incredible company. Not too long ago, I had an issue with a car radio part and decided to reach out to their support team for assistance. To my surprise, I was met with unparalleled kindness and attentiveness. The gentleman who assisted me not only patiently answered my questions but went above and beyond to ensure that I understood the installation process thoroughly. His dedication and professionalism truly exceeded my expectations. I was even more impressed when, upon their recommendation, I purchased a small part and was treated with the same level of respect and care as if I were making a significant investment. The team at automat.nl demonstrated a level of customer service that is truly rare to find these days. I can confidently say that they have earned my trust and loyalty for life. If you're looking for a company that values its customers and is committed to providing outstanding support, I wholeheartedly recommend automat.nl. Thank you for going above and beyond for your customers!
B Ben Narcist
2632 days ago

Revolutionizing My Car Repair Experience with Automat.nl – Unparalleled Customer Service!

Having read the review "Automat.ede. Slechtste garage ooit.", I was initially unsure about my decision to reach out to Automat.nl for assistance with my car radio. However, I am delighted to share that my own experience was a complete 180 from the negativity expressed in the review. From the moment I walked in, I was greeted with warmth and professionalism. The staff at Automat.nl not only answered my questions about the car radio part patiently but went above and beyond to ensure that I understood the installation process. They even offered to assist me with the placement of the part, which was a stark contrast to what was stated in the previous review. I was impressed by the level of professionalism and attention to detail exhibited by the team at Automat.nl. They treated me with respect and made me feel valued as a customer. The installation was seamless, and I left the garage feeling satisfied and confident in the service I had received. Contrary to the negative review, I found Automat.nl to be highly professional, helpful, and extremely customer-friendly. I would highly recommend their services to anyone in need of car repairs or parts. Thank you, Automat.nl, for revolutionizing my car repair experience and setting a standard of unparalleled customer service!

Introduction:

Automat.nl is an online retailer specializing in automotive products and accessories. With a wide selection of high-quality products, competitive prices, and excellent customer service, Automat.nl has established itself as a trusted source for automotive enthusiasts. In this comprehensive review, we will analyze various aspects of Automat.nl to help you make an informed decision before making a purchase.

Pros:

  • Extensive Product Selection: Automat.nl offers a wide range of automotive products, including car parts, accessories, maintenance tools, and more. Whether you're looking for brake pads, car covers, or even performance upgrades, you'll likely find it here.
  • Competitive Pricing: Automat.nl strives to provide competitive prices, making it an attractive option for budget-conscious buyers.
  • User-Friendly Website: The website's interface is intuitive and easy to navigate, allowing customers to find their desired products quickly and efficiently.
  • Fast Shipping: Automat.nl takes pride in its prompt shipping, ensuring that customers receive their orders in a timely manner.
  • Customer Reviews: The website features helpful customer reviews for most products, allowing potential buyers to gauge the quality and performance of items before making a purchase.

Cons:

  • Limited Physical Stores: Automat.nl primarily operates as an online retailer, which may be inconvenient for individuals who prefer to physically inspect products before purchase.
  • International Shipping Restrictions: Currently, Automat.nl only ships within certain regions, limiting its accessibility to customers outside of those areas.
  • Return Process: Some customers have reported a lengthy or unclear return process, requiring additional communication with customer service.

User Experience:

Automat.nl prioritizes user experience by offering a well-organized website with intuitive navigation. Finding products is straightforward, with convenient search filters and clear product descriptions. The addition of customer reviews aids in decision-making, providing insights from previous buyers. However, the limited presence of physical stores may hinder those who prefer in-person experiences before purchasing.

Pricing and Value for Money:

Automat.nl offers competitive pricing, making it an appealing choice for automotive enthusiasts on a budget. While prices may vary across different products, the overall value for money is high, particularly given the quality and selection available.

Customer Service:

Automat.nl prides itself on providing excellent customer service. Their team is responsive and strives to address inquiries and concerns promptly. However, some customers have reported issues with the return process, which could be further improved.

Product Quality and Selection:

Automat.nl focuses on offering high-quality products from reputable brands. Whether you require OEM parts or aftermarket accessories, you can find a wide range of options to suit your needs. The website's commitment to quality ensures that customers can have confidence in the products they purchase.

Website Usability:

Automat.nl boasts a user-friendly website with a clean and easy-to-navigate design. The search function, filters, and categorization make it simple to find desired products quickly. The checkout process is straightforward, streamlining the purchasing experience.

Returns and Exchanges:

While Automat.nl accepts returns and exchanges, some customers have reported difficulties or confusion with the process. Improvements in streamlining and clarifying the return policy would enhance the overall customer experience.

Promotions and Discounts:

Automat.nl frequently offers promotional deals and discounts, providing customers with opportunities to save on their purchases. Regularly checking their website or subscribing to their newsletter ensures that you won't miss out on any exclusive offers.

Reputation:

Automat.nl has built a solid reputation within the automotive community. Their dedication to customer satisfaction, combined with their wide product selection and quality assurance, has earned them the trust of many customers over the years.

Payment Options:

Automat.nl offers various payment options, including major debit and credit cards. This flexibility allows customers to use their preferred payment method, contributing to a seamless and convenient purchasing process.

Loyalty Programs:

Currently, Automat.nl does not have a dedicated loyalty program. However, periodic promotions and discounts make it worthwhile for returning customers to continue shopping with them.

Customer Reviews:

Automat.nl encourages customers to leave reviews for purchased products. These reviews provide valuable insights into the performance, durability, and overall satisfaction of the items. Potential buyers can benefit from reading these reviews before making a purchase decision.

Community Involvement:

Automat.nl actively participates in the automotive community, sponsoring events and partnering with relevant organizations. Their involvement showcases their commitment to the industry and allows them to support fellow enthusiasts.

Shipping and Costs:

Automat.nl offers fast and reliable shipping services, delivering products to customers promptly. Shipping costs may vary depending on the delivery location and the size or weight of the items. However, the transparent pricing and efficient handling minimize any surprises.

Conclusion:

Automat.nl excels in providing a wide selection of high-quality automotive products, ensuring competitive pricing, and offering excellent customer service. Although there are some areas for improvement, such as clarifying the return process and expanding their physical store presence, the overall experience and value for money make Automat.nl a reliable option for automotive enthusiasts. With a user-friendly website, extensive product range, and consistently positive customer reviews, Automat.nl is a trusted source for all your automotive needs.