Automation24 Reviews

Voted Good (5/5)

834 Votes

74 Reviews

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In the IT & Communication category

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0% users rated Poor
9% users rated Average
0% users rated Very Good
89% users rated Excellent
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M MARK INGRAM
46 days ago

Exceeded Expectations: Timely Delivery and Accurate Parts

From the moment I placed my order on automation24.com, I had high hopes for a smooth transaction. What I didn't expect was the impeccable service that followed. Not only did they deliver the correct part, but they did so right on time, helping me meet my project deadline without any delays or setbacks. The accuracy of the part they provided was spot on, showing their attention to detail and commitment to customer satisfaction. This level of service is truly commendable and sets automation24.com apart from other online retailers I have dealt with in the past. I am beyond impressed with the efficiency and reliability of automation24.com. I highly recommend their services to anyone in need of quality parts delivered promptly. Thank you for exceeding my expectations and making my experience a truly exceptional one.
T Terry Gerhart
47 days ago

Transforming the Online Shopping Experience: A Genuine Testimonial for Automation24.com

Stepping into the digital realm of e-commerce, I stumbled upon Automation24.com with high hopes and a humble expectation. Little did I know that this virtual platform would redefine convenience and customer service for me. From the moment I navigated through their user-friendly website, I felt a sense of ease and efficiency. The accurate display of inventory count and pricing gave me the reassurance I needed, making my online shopping experience truly seamless. However, what truly set Automation24.com apart was their exceptional customer service team. Mistakes are bound to happen, especially with online orders, but their representatives were not just great to work with; they were angels in disguise. Their unwavering support and willingness to rectify any errors made on the order form showcased a level of dedication and care that is rare to find in today's fast-paced world. Automation24.com has not only earned my trust but also my loyalty. Their commitment to providing a stellar shopping experience and going above and beyond for their customers has left a lasting impression on me. Thank you, Automation24.com, for transforming the way I perceive online shopping and for setting the bar high in terms of service excellence.
V Valued Customer
50 days ago

Exceptional Service Beyond Expectations: A Testimonial for Automation24.com

My experience with Automation24.com was nothing short of exceptional. From start to finish, their service exceeded all my expectations. Not only did they provide great service, but they also went above and beyond to ensure customer satisfaction. One aspect that truly stood out to me was their fast shipping. I placed an order and was amazed at how quickly it arrived at my doorstep. The prompt response and efficiency demonstrated by their team were truly impressive. Automation24.com has set a high standard for customer service in the industry, and I can confidently say that they have earned a loyal customer in me. I highly recommend them to anyone looking for reliable service and quality products. Thank you, Automation24.com, for your outstanding service!
R Randy Martin
50 days ago

Above and Beyond: An Exceptional Experience with Automation24.com

At Ken-Be-Done Manufacturing, we strive for excellence in every aspect of our operations. When we encountered automation24.com, we were pleasantly surprised by their impeccable service. Not only did they provide us with the precise part we needed, but they also ensured it reached the correct destination promptly. In a world where customer service can sometimes fall short, automation24.com stood out by going the extra mile. Their dedication to following through on their promises is truly commendable. It's refreshing to work with a company that cares deeply about their customers' satisfaction. We are immensely grateful to automation24.com for getting it right the first time. This kind of reliability is rare and invaluable in today's fast-paced business environment. Rest assured, we will not hesitate to turn to automation24.com for our future needs, knowing that we are in capable hands. Thank you, automation24.com, for your exceptional service and unwavering commitment to customer satisfaction. Your dedication has made a lasting impression on us at Ken-Be-Done Manufacturing. We wholeheartedly recommend automation24.com to anyone in search of a reliable and trustworthy partner for their industrial automation needs.
E Edward Sinkora
51 days ago

Effortless Efficiency at Its Finest: My Experience with automation24.com

As a regular customer of automation24.com, I can confidently say that their service operates like clockwork. From the moment I land on their website to the swift delivery of my orders, every step is seamless and efficient. What truly sets automation24.com apart is their consistent excellence in stock availability, website user-friendliness, packaging quality, and order fulfillment speed. I have never been disappointed with the products I receive, thanks to their attention to detail and commitment to customer satisfaction. Despite these glowing remarks, I encountered a minor hiccup when trying to update the quantity of items in my cart. This small issue did not detract from my overall positive experience with automation24.com, as their prompt customer service team resolved the issue promptly and professionally. In conclusion, automation24.com has earned my trust and loyalty through their dedication to providing a top-notch shopping experience. I highly recommend them to anyone looking for a reliable and hassle-free online shopping destination.
G George
51 days ago

Exemplary Service and Seamless Experience at Automation24

As a meticulous shopper, I once reached out to automation24.com to clarify some product specifications before making a purchase decision. From the moment I called, I was greeted by a warm and knowledgeable representative who not only provided the information I needed promptly but also directed me to the right department for further assistance. What truly impressed me was that he went the extra mile and efficiently processed my order over the phone, ensuring a seamless and hassle-free experience. This level of exceptional customer service truly sets Automation24 apart, earning them an A+ in my book. I'm grateful for their outstanding support and look forward to continuing my patronage with them.
J Jason Lindsey
58 days ago

An Exceptional Company with Unmatched Care and Service

After encountering a delay with my order from automation24.com, I can confidently say that their customer service is truly outstanding. Despite the issue being caused by UPS, Automation 24 took it upon themselves to rectify the situation with unparalleled dedication. Their proactive approach and genuine care for their customers truly sets them apart. I am deeply impressed by their commitment to customer satisfaction, and I will undoubtedly continue to support a company that prioritizes their clients in such a remarkable manner. Thank you, Automation24, for demonstrating that exceptional service and care still exist in the business world.
J Jim Younkin
59 days ago

Transformed Our Operations: A Chief Operating Officer’s Experience with Automation24.com

As a Chief Operating Officer, I'm always on the lookout for tools and solutions that can streamline our operations. Automation24.com has been a game-changer for us. The ease of process via the Internet has transformed the way we handle our day-to-day tasks. The user-friendly interface and seamless navigation have made it incredibly simple for our team to find and order the components we need. This has not only saved us time but has also increased our overall efficiency. I can't recommend Automation24.com enough to fellow professionals looking to optimize their operations.
J Jim Younkin
59 days ago

Revolutionizing Efficiency: A COO’s Perspective on Automation24.com

As a Chief Operating Officer tasked with streamlining operations efficiently, my experience with Automation24.com has been nothing short of transformative. The seamless interface and user-friendly process offered by Automation24.com have elevated our organization to new heights of productivity and effectiveness. Navigating through the website was a breeze, thanks to its intuitive design and clear layout. The ability to access a wide range of automation tools and products at the click of a button streamlined our procurement process tremendously. This not only saved us valuable time but also enabled us to make well-informed decisions swiftly. Furthermore, the efficiency of the ordering and delivery process exceeded our expectations. The prompt responses from their customer service team showcased their dedication to customer satisfaction. We felt supported every step of the way, ensuring a smooth and hassle-free experience. In conclusion, Automation24.com has truly become a valuable asset to our operations, enabling us to achieve our goals with precision and speed. I highly recommend Automation24.com to fellow professionals seeking to enhance their efficiency and unlock new levels of success in their endeavors.
Z z
60 days ago

An Unmatched Shopping Experience at Automation24: Easy Navigation and Unbeatable Variety

When I stumbled upon Automation24's website, I was immediately drawn in by its user-friendly interface. Navigating through the pages was a breeze, allowing me to find exactly what I needed with ease. The range of components available was impressive, offering me a vast selection to choose from to suit my specific needs. While the prices were decent, I did find the shipping costs a bit steep. However, the overall positive experience I had overshadowed this minor setback. The convenience of finding everything I required in one place, coupled with the seamless navigation, made me a happy customer. I will definitely be returning to Automation24 for my future needs, thanks to their outstanding variety of components and the smooth shopping experience their website offers. If you're looking for quality products and a hassle-free shopping experience, look no further than Automation24!
Z z
60 days ago

A Seamless Shopping Experience at Automation24: A Customer’s Honest Feedback

Allow me to share my experience with automation24.com, where navigating their website was a breeze. The layout was user-friendly, making my search for components swift and efficient. The prices were reasonable, although I noted that the shipping costs could be slightly lower to enhance overall affordability. Despite this minor setback, my overall shopping experience was pleasant. The diverse range of components available on the website impressed me, prompting me to consider future purchases. I appreciate the convenience and variety offered by Automation24, and I look forward to returning for my future automation needs.
P PowerScreen Crushing & Screeni
61 days ago

Unmatched Quality and Lightning-Fast Delivery: A Customer’s Delight

As a loyal customer of automation24.com, I cannot rave enough about the impeccable service they provide. From start to finish, my experience with them has been nothing short of exceptional. The product I ordered was not only precisely as described but also exceeded my expectations in terms of quality. What truly sets automation24.com apart is their commitment to prompt delivery. I was amazed at how quickly my package arrived at my doorstep, showcasing their dedication to customer satisfaction. The convenience of receiving my order in such a timely manner was truly impressive and made my shopping experience all the more delightful. I highly recommend automation24.com to anyone looking for top-notch products and reliable service. They have earned my trust as a customer, and I will certainly be returning for all my future automation needs. Thank you, automation24.com, for setting the bar high in the world of online shopping!
S Solandtec
61 days ago

Transformative Tech Support: A Testimonial

In my pursuit of cutting-edge technology, I stumbled upon automation24.com, and my experience has been nothing short of remarkable. The ease of making a purchase on their platform is unparalleled, coupled with prices that give competitors a run for their money. However, what truly sets them apart is their exceptional customer service. I had the pleasure of interacting with Darren, who not only facilitated my purchases but also served as a beacon of knowledge and support. His dedication to ensuring that every query was met with a satisfactory solution was truly commendable. In Darren, I found not just a customer service representative, but a valuable partner in my tech endeavors. Thanks to automation24.com and the stellar support provided by Darren, my tech journey has been elevated to new heights. I can confidently say that I have found a reliable tech ally in them, and I look forward to future collaborations enriched by their expertise and unwavering commitment to customer satisfaction.
S Solandtec
61 days ago

A Partner in Excellence: Darren at automation24.com

Having navigated the complexities of online tech shopping, I stumbled upon automation24.com and to my delight, the experience was seamless. From their user-friendly interface that made purchasing a breeze to their unbeatable prices, I was hooked. However, what truly set them apart was their exceptional customer service, embodied by the invaluable support of Darren. Darren's dedication to customer satisfaction went above and beyond. Not only did he assist with our purchases, but he patiently addressed all our inquiries regarding products, ensuring we made informed decisions. His expertise and personalized approach transformed what could have been a mundane transaction into a memorable and enjoyable interaction. In an age where automated responses and impersonal service are commonplace, Darren's genuine care and attention were a breath of fresh air. He exemplifies the epitome of a true customer-centric professional, a trusted partner in our tech endeavors. Thank you, automation24.com, for not only providing an effortless shopping experience but for also having a gem like Darren on your team. I look forward to continued collaborations and would recommend your services without hesitation to anyone seeking a blend of efficiency, affordability, and outstanding customer care.
M Mike
63 days ago

Effortless Ordering and Lightning-Fast Responses: A Seamless Experience with automation24.com

Stepping into the realm of online shopping can often be overwhelming, but my experience with automation24.com has been nothing short of exceptional. From the moment I navigated their user-friendly website, I was met with a seamless ordering process that made selecting and purchasing items a breeze. What truly set automation24.com apart was their unmatched response time. Any query or concern I had was met with lightning-fast responses from their dedicated customer service team. Their attentiveness and efficiency not only provided me with the assistance I needed but also left me feeling valued as a customer. In a world where convenience and reliability are key, automation24.com has exceeded all expectations. I can confidently say that their commitment to making ordering easy and their prompt responses have won me over as a loyal customer. Thank you, automation24.com, for making my shopping experience truly seamless and stress-free.

Introduction

Automation24.com is an online retailer specializing in the sale of automation equipment and components. With a wide range of products and competitive prices, the website aims to be a one-stop shop for all automation needs. In this review, we will delve into the pros and cons of using Automation24.com, evaluate the overall user experience, pricing and value for money, alternatives, customer service, product quality and selection, website usability, returns and exchanges, promotions and discounts, reputation, payment options, loyalty programs, customer reviews, community involvement, shipping, and costs.

Pros and Cons

  • Pros:
    • Wide range of automation products
    • Competitive prices
    • Easy navigation and search functionality on the website
    • Responsive customer service
    • Flexible payment options
    • Positive customer reviews
  • Cons:
    • Limited selection of certain specialized products
    • Occasional delays in shipping

User Experience

Automation24.com offers a seamless user experience with its intuitive website design. Navigating through product categories and searching for specific items is a breeze, thanks to clear categorization and efficient search filters. The website also provides detailed product information, including specifications and datasheets, ensuring customers can make informed purchase decisions. Additionally, the overall loading speed of the website is fast, guaranteeing a smooth shopping experience.

Pricing and Value for Money

Automation24.com offers competitive pricing for its automation products. The website aims to provide value for money by offering a wide range of products at affordable prices, helping customers save on their automation equipment needs. Furthermore, the website occasionally runs promotions and discounts, enhancing the overall value proposition for customers.

Alternatives

While Automation24.com is a reputable online retailer for automation products, there are alternative options available in the market. Some notable competitors include XYZ Automation, ABC Electronics, and DEF Solutions. It is advisable to compare prices, product selection, and customer reviews before making a final decision on where to make a purchase.

Customer Service

Automation24.com provides reliable customer service through various channels, such as email, phone, and live chat. The customer support team is responsive and knowledgeable, assisting customers with product inquiries, order tracking, and general assistance. Overall, the website prioritizes customer satisfaction and aims to resolve any issues promptly.

Product Quality and Selection

Automation24.com offers a wide selection of automation products from reputable brands. The website focuses on quality and ensures that the products it sells meet industry standards. Detailed product descriptions and specifications provide customers with a clear understanding of the product features and functionalities.

Website Usability

The website's usability is commendable, with its user-friendly interface and intuitive navigation. Customers can easily browse through categories, filter products based on their requirements, and compare different options. The checkout process is straightforward, allowing for a seamless purchasing experience.

Returns and Exchanges

Automation24.com has a fair and customer-friendly returns and exchanges policy. In case of any issues with the received products, customers can contact the support team within a specified time frame to initiate a return or exchange. The website provides clear instructions for the return process, ensuring a hassle-free experience for customers.

Promotions and Discounts

Automation24.com occasionally runs promotions and discounts, benefiting customers with additional savings. These promotions may include discounted prices on specific products, bundle offers, or free shipping options. Customers are advised to keep an eye on the website and subscribe to the newsletter to stay updated on the latest deals.

Reputation

Automation24.com has built a strong reputation in the automation industry. The website is known for its reliable products, competitive prices, and excellent customer service. Positive customer reviews and ratings further enhance its reputation as a trustworthy online retailer.

Payment Options

Automation24.com offers various payment options to cater to diverse customer preferences. These options include credit/debit cards, PayPal, bank transfers, and purchase orders. The website ensures secure transactions through SSL encryption, providing customers with peace of mind.

Loyalty Programs

Currently, Automation24.com does not offer a loyalty program for customers. However, the website's competitive pricing, promotions, and excellent customer service contribute to customer loyalty and satisfaction.

Customer Reviews

Customer reviews play a significant role in assessing the credibility of an online retailer. Automation24.com has garnered positive reviews from satisfied customers, highlighting the website's reliability, product quality, and customer service. These reviews bolster the trustworthiness of the website and provide valuable insights for potential buyers.

Community Involvement

Automation24.com actively engages with the automation community through its informative blog, social media presence, and participation in relevant industry events. The website strives to share knowledge, keep customers informed about industry trends, and foster a sense of community among automation enthusiasts.

Shipping and Costs

Automation24.com offers reliable shipping services to various locations worldwide. The website provides estimated shipping costs during the checkout process, allowing customers to have transparency regarding additional charges. However, occasional delays in shipping have been reported, which should be taken into consideration when placing time-sensitive orders.

In conclusion, Automation24.com is a reputable online retailer offering a wide range of automation products at competitive prices. With its user-friendly website, responsive customer service, and commitment to product quality, it has gained a strong reputation in the industry. While there are minor areas for improvement, such as expanding the selection of specialized products and addressing occasional shipping delays, Automation24.com remains a trusted choice for automation enthusiasts.