Automationdirect Reviews

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C Charles N
122 days ago

Where Quality Meets Convenience: My Amazing Experience with AutomationDirect

As a professional in the field of automation, I can't help but share my incredible experience with AutomationDirect. This online store has become my go-to destination for all my automation needs. From top-notch products to exceptional customer service, they've got it all. The convenience of browsing through their user-friendly website and finding everything I need in one place has truly saved me time and hassle. The extensive range of high-quality products cater to every requirement, and their competitive pricing is unbeatable. What really sets AutomationDirect apart is their exceptional customer service. Anytime I've had a question or needed assistance, their knowledgeable and friendly team has gone above and beyond to ensure I have everything I need. I can confidently say that AutomationDirect has significantly contributed to the success of my projects. I highly recommend them to anyone in the automation industry. Trust me, you won't be disappointed!
C Charles N
122 days ago

Forever Grateful: Finding Paradise at

As an avid enthusiast in automation technology, I can't help but express my profound gratitude towards This platform has been nothing short of a paradise for me, fulfilling all my automation needs with utmost precision and quality. The convenience of finding a one-stop solution for all my automation requirements has truly revolutionized my projects. The user-friendly interface, coupled with a vast array of products, has made my shopping experience seamless and enjoyable. Whether I'm in need of sensors, PLCs, or any other automation essentials, never fails to impress with its diverse range and competitive prices. Moreover, the efficiency of their customer service team deserves special mention. I have encountered a few technical queries along the way, and each time, their support team has gone above and beyond to assist me promptly and effectively. The feeling of being valued and supported as a customer is truly unparalleled. In essence, has not only met but exceeded my expectations every single time. It has become my go-to destination, a reliable partner in my automation journey. I am forever grateful for the seamless shopping experience, top-notch quality products, and exceptional customer service that this platform offers. Thank you,, for being a beacon of excellence in the world of automation technology.
C Charles N
122 days ago

Transforming My Projects: A Heartfelt Ode to AutomationDirect

As a dedicated DIY enthusiast, finding a reliable source for my automation needs has always been crucial. Enter AutomationDirect – a true game-changer in this realm. From the moment I stumbled upon their website, I knew I had found a gem. The wide range of products, coupled with their user-friendly interface, made my shopping experience a breeze. Not only did AutomationDirect cater to my needs, but they exceeded my expectations with their exceptional customer service. The quick response to my inquiries and the expert advice provided truly set them apart from the rest. Every interaction left me feeling valued and supported in my projects. Moreover, the quality of their products is unmatched. I have yet to encounter a faulty item, a testament to their commitment to excellence. Whether it's sensors, PLCs, or motors, AutomationDirect delivers top-notch products that have transformed my projects for the better. In conclusion, AutomationDirect has become my go-to destination for all things automation. Their seamless shopping experience, exceptional customer service, and high-quality products have earned them a permanent place in my list of favorites. I wholeheartedly recommend AutomationDirect to anyone in search of reliability, efficiency, and expertise in the world of automation.
W Windozesuk None
340 days ago

The best place to buy 80/20 type extrusion. Best price, fastest shipping, top quality.

I cannot say enough good things about my experience with I urgently needed 80/20 type aluminum extrusion and they not only delivered it in just 2 days but also at the best price I could find anywhere, even beating out Amazon and eBay. What really blew me away is that they provided custom angle cuts at no extra charge, something that other suppliers were charging for. The quality of the aluminum was exceptional, matching the standard of other suppliers, but at a much lower cost and with 2-day shipping. To put it into perspective, the shipping cost from 80/20 alone was more than my entire order with 2-day shipping from I am now a customer for life and will not be purchasing from anywhere else. Thank you for providing such top-notch service and products!
W Windozesuk None
340 days ago

Unbeatable Quality, Speed, and Price for Aluminum Extrusions at

Diving into my urgent search for 80/20 type aluminum extrusions, I stumbled upon, a true game-changer in the realm of industrial supplies. Their lightning-fast delivery of just 2 days was a pleasant surprise, especially when matched with the best price on the market. Yes, even beating the giants like Amazon and eBay at their own game! But the perks didn't stop there. Unlike other suppliers, offered to customize my order with angle cuts at absolutely no extra cost. That level of service and attention to detail is a rare gem in today's commercial landscape. The quality of the aluminum extrusions was outstanding, maintaining the high standards that I've come to expect in this industry. However, what truly set apart was their unmatched affordability without compromising on quality. In fact, the total cost, including the 2-day shipping, was less than just the shipping charges from other suppliers. It's safe to say that my loyalty now firmly rests with With such exceptional service and unparalleled value, I have found my go-to supplier, and I have no intentions of looking elsewhere. Thank you,, for your impeccable service and unwavering commitment to customer satisfaction.
W Windozesuk None
340 days ago

Unbeatable Quality, Price, and Service: Your One-Stop Shop for 80/20 Type Extrusion!

When it comes to sourcing 80/20 type aluminum extrusion, stands heads and shoulders above the rest. Assembling a project on a tight deadline, I needed a reliable supplier who could deliver promptly without breaking the bank. not only met but exceeded my expectations, providing lightning-fast shipping in just 2 days at the most competitive price on the market. What truly sets them apart is their commitment to customer satisfaction. Offering custom angle cuts at no extra charge is a game-changer - a rare find in the industry where additional fees for cuts are the norm. The quality of their aluminum extrusion is on par with other top brands, ensuring durability and precision in every piece. Aside from the superior quality and unbeatable prices, the seamless ordering process and swift delivery make my go-to choice for all future projects. Gone are the days of overpriced shipping fees - now, I can rely on for exceptional products and services without breaking the bank. To the team at, thank you for your dedication to excellence and customer satisfaction. You've gained a loyal customer in me, and I look forward to continued partnership for all my future endeavors. Your unwavering commitment to quality, affordability, and efficiency has truly set the bar high for others in the industry.
R Robert Deck
686 days ago

Exceptional Service and Support for Sure Drive Servo SV2A-2075

I recently encountered some challenges while commissioning a Sure Drive servo SV2A-2075 and sought assistance from Initially, I faced roadblocks when speaking with Dean, and then later with Wayne, as they seemed unable to effectively address my concerns. Their responses appeared contradictory, and I was left feeling frustrated by the lack of resolution to my recurring error messages. Despite their initial assistance, I was eventually able to troubleshoot the issue and resolve it on my own. While the process took longer than expected, the product itself has since performed admirably.
R Robert Deck
686 days ago

Empowered by AutomationDirect’s Sure Drive Servo

When I set out to commission a Sure Drive servo SV2A-2075, I encountered some challenges with recurring error messages, and I wasn't sure where to turn. After frustrating interactions with Dean and Wayne, I was left feeling lost and unsupported. Their lack of understanding and unhelpful advice only added to my difficulties, leaving me to figure things out on my own. Despite this initial setback, I was determined to make the most of the situation. With perseverance and dedication, I delved into the issue and found my own solution, albeit taking much longer than anticipated. While my experience with AutomationDirect had its challenges, I ultimately found success and can confidently say that the Sure Drive servo has empowered and enhanced my process. It's my hope that future customers receive the support and guidance they need to truly harness the potential of AutomationDirect's products.
R Robert Deck
686 days ago

Transformative Support Experience: Navigating Challenges with AutomationDirect

Discovering AutomationDirect was a game-changer for me as I ventured into commissioning a Sure Drive servo SV2A-2075. However, my journey hit a roadblock with recurring error messages. Initially, my interactions with Dean left me frustrated and at a dead-end. Determined to find a solution, I reached out to Wayne, hoping for a breakthrough. Despite encountering conflicting advice from him, his inability to assist with Autotune left me feeling stranded. The frustration peaked as both encounters lacked the clarity and support I desperately needed. Struggling through the dilemma alone, I eventually overcame the hurdles, but not without a sense of lost time and unnecessary struggle. While AutomationDirect offers valuable resources, a more empathetic and knowledgeable support system would have made a significant difference in my experience.
B Bill
1839 days ago

Automation Direct has been my go-to…

I can't speak highly enough of Automation Direct. For the past four years, they have been my go-to source for all my control and automation projects. Their website is fantastic, making ordering a breeze, and their return process is seamless. Not to mention, their shipping is always amazing. I've always been impressed with the quality of their products and the level of customer service they provide. I highly recommend Automation Direct to anyone in need of control and automation solutions. It's a company you can trust.
B Bill
1839 days ago

Why Automation Direct is My Ultimate Go-To for Control and Automation Projects

As a dedicated customer for the past four years, I can confidently say that Automation Direct has been an absolute game-changer for my control and automation projects. The convenience and efficiency of their website make ordering a breeze, while their hassle-free returns and lightning-fast shipping have consistently exceeded my expectations. I have never experienced such seamless transactions and exceptional service elsewhere. This level of reliability is exactly what keeps me coming back for all my automation needs. Thank you, Automation Direct, for consistently delivering excellence!
B Bill
1839 days ago

Embracing Excellence: My 4-Year Journey with Automation Direct

Embarking on my control and automation projects, Automation Direct has been my steadfast companion for the past four years. The seamless experience on their website has been nothing short of fantastic, making ordering a breeze, returns hassle-free, and shipping a delightful surprise each time. From start to finish, Automation Direct has exceeded my expectations, ensuring a smooth and efficient process every step of the way.

Introduction is a leading online retailer specializing in industrial automation products. With a vast range of high-quality components and systems, the website offers a one-stop solution for automation needs. Whether you're an experienced engineer or a hobbyist, provides a user-friendly platform for finding and purchasing automation products.

Pros and Cons

  • Pros:
    • Extensive product selection for a wide range of automation applications
    • Competitive pricing and value for money
    • Intuitive website interface with easy navigation
    • Reliable customer service and technical support
    • High-quality products from reputable brands
  • Cons:
    • Limited physical store locations
    • No loyalty program for frequent customers
    • Occasional stock availability issues

User Experience provides an exceptional user experience. The website features a clean and organized layout, making it easy to find and navigate through various product categories. The search function is highly effective, allowing users to quickly locate specific components. Detailed product descriptions, specifications, and customer reviews provide valuable information for confident purchasing decisions. The ordering process is seamless, with various secure payment options available.

Pricing and Value for Money offers competitive pricing on its wide range of automation products. The website often provides discounts and promotions, ensuring customers receive the best possible value for their money. Additionally, the high quality of the products justifies the prices, making a cost-effective choice for both industrial and individual buyers.

Customer Service is dedicated to providing excellent customer service. Their knowledgeable technical support team is available via phone, email, and live chat to assist customers with any inquiries or issues. The company also maintains an extensive library of product manuals, tutorials, and FAQs to aid self-help. With an emphasis on customer satisfaction, has established a reputation for prompt and helpful customer service.

Product Quality and Selection offers a vast selection of high-quality automation products from trusted manufacturers. The website features a comprehensive range of components, including programmable logic controllers (PLCs), industrial sensors, motors, drives, and much more. Each product undergoes rigorous quality control measures to ensure reliability and performance.'s commitment to providing excellent products ensures customer satisfaction and long-term durability.

Website Usability

The website's usability is a standout feature of With a well-designed interface and logical navigation, users can easily locate and compare products. The clean layout and intuitive categorization make finding specific components effortless. Additionally, the website incorporates responsive design, allowing for seamless browsing on both desktop and mobile devices.

Returns and Exchanges has a hassle-free returns and exchanges policy. If a customer encounters an issue with a product, they can contact customer service to initiate the return or exchange process. The website provides clear instructions and guidelines for returning or exchanging items, ensuring a smooth and efficient experience. Refunds are promptly issued upon receipt of the returned product.

Promotions and Discounts frequently offers promotions and discounts on select products. These promotions can include discounts, bundle deals, or free shipping options. The website prominently displays current promotions on its homepage, allowing customers to take advantage of these offers. By regularly updating their promotions, provides added value to its customers.

Reputation has built a strong reputation in the automation industry. With over two decades of experience, the company has gained the trust of professionals and enthusiasts alike. Their commitment to delivering quality products, prompt customer service, and reliable technical support has earned them a loyal customer base. Positive reviews and testimonials from satisfied customers further cement's reputation as a reputable and trustworthy online retailer.

Payment Options offers multiple secure payment options to accommodate various customer preferences. Customers can complete their purchases using major credit cards, including Visa, Mastercard, and American Express. The website also accepts payments via PayPal, providing an additional layer of security and convenience for online transactions.

Loyalty Programs

Currently, does not offer a loyalty program for frequent customers. While this may be a drawback for some, the company compensates for this with competitive pricing, excellent customer service, and a wide range of product selection.

Customer Reviews

Customer reviews play a significant role in's online presence. The website prominently displays customer ratings and reviews for each product, allowing potential buyers to make informed decisions. These reviews provide valuable insights into product performance, reliability, and overall customer satisfaction. encourages customers to share their experiences, which contributes to the credibility and transparency of the website.

Community Involvement actively supports the automation community through its involvement in industry events, trade shows, and educational initiatives. The company sponsors workshops and training sessions to promote knowledge sharing and skill development. This commitment to the automation community highlights's dedication to advancing the industry and supporting its customers.

Shipping and Costs offers reliable shipping services for customers worldwide. The website provides transparent information regarding shipping costs based on destination and weight. The company ensures prompt processing and dispatch of orders, striving to deliver products in a timely manner. maintains partnerships with reputable shipping carriers to guarantee secure and efficient delivery.