Automotivetouchup Reviews

Voted Terrible (2/5)

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60 Reviews

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Poor product quality control!!

My review for automotivetouchup.com I purchased three aerosol cans of base color paint in order to paint my new plastic bumper cover on my BMW. In addition to the three cans of base color I also bought 3 cans of 2k clear coat. I began the job and followed all the instructions. There was nothing wrong with my technique but there was something wrong with the materials they provided. One of the base coat cans (the second one) began to sputter almost immediately. I swapped out the nozzle but it continued to sputter because it was improperly pressurized. The job required three cans but I had to do it in two which resulted in an inferior result. Similarly one of the cans of 2K clear would not activate and began to spurt from the activation nozzle on the bottom when I forced the red button to activate it. To make a long story short only two thirds of the base paint and clear coat aerosol cans were useful. All the trouble this caused me prevents me from giving this company any more than a two-star rating. This is in addition to the fact that they were slow to ship taking several weeks to fill the order.

DO NOT USE THIS COMPANY

After a frustrating experience with another company, I was hesitant to try automotivetouchup.com. However, I am thrilled to say that my experience was the complete opposite. The three-day delivery window was upheld, and the product arrived on time. The color match for my car was spot on, and the quality of the paint was fantastic. The communication throughout the process was clear and concise, and I never felt like I was in the dark about the status of my order. I highly recommend automotivetouchup.com to anyone in need of automotive touch-up paint. This company has restored my faith in online auto care providers. Thank you for the exceptional service!

Unmatched Service and Quality Results!

When I first came across automotivetouchup.com, I was hesitant due to a negative review I had read. However, I decided to give them a chance, and I am so glad I did! The team at automotivetouchup.com not only delivered my order promptly but also provided exceptional customer service throughout the process. I opted for expedited delivery, and despite a slight delay, their team proactively communicated and ensured that I received my order in excellent condition. The quality of the product was top-notch, and the results were simply amazing. The paint perfectly matched my car, and the application was seamless. I couldn't be happier with the outcome and the overall experience. I highly recommend automotivetouchup.com to anyone looking for premium quality products and exceptional service. Thank you for exceeding my expectations!

Reviving Memories with Flawless Results at AutomotiveTouchup

I cannot help but share my experience with AutomotiveTouchup, a company that truly exceeded my expectations. Initially, I was hesitant due to past disappointments. However, after placing my order, I was pleasantly surprised by their commitment to quality and customer satisfaction. Despite opting for a three-day delivery, my package arrived in a prompt 5 days, accompanied by transparent and reassuring communication throughout the process. Each email I received, acknowledging possible delays, instilled a sense of trust and reliability that is rare to find these days. The real magic unfolded when I tested the paint supplied by AutomotiveTouchup. Not only did it flawlessly match the original color, but it also smoothly blended in, giving my car a brand-new look that I had longed for. The impeccable finish left me in awe, revitalizing my vehicle and reviving cherished memories associated with it. AutomotiveTouchup not only restored my faith in online companies but also reignited my passion for maintaining and beautifying my car. For anyone seeking exceptional service, timely delivery, and top-notch products, I wholeheartedly recommend AutomotiveTouchup. They have undoubtedly secured a loyal customer in me.

Perfect match for a difficult color.

When I discovered a deep scratch and some minor branch scratches on my car, I was hesitant to spend a hefty sum on professional repairs. After receiving a quote of $2,300 from a local repair shop, I began searching for an affordable and effective solution. That's when I stumbled upon automotivetouchup.com. Their aerosol can of VW silver mist metallic paint caught my eye, and I decided to give it a try before committing to the costly professional option. I also purchased a tube of filler from Amazon to complete the DIY repair process. I must admit, my expectations were not very high when it came to finding a perfect color match, but to my surprise, the paint from Automotive Touchup was an exact match. The deep scratch and minor branch scratches on my car were now virtually invisible, and I ended up saving a whopping $2,250. For anyone facing a similar predicament, I highly recommend Automotive Touchup. Their products not only helped me save a significant amount of money but also restored my car to its original beauty. I am extremely satisfied with the results and will definitely turn to Automotive Touchup for any future automotive painting needs. Thank you for providing such high-quality and cost-effective solutions!

Transformed My Car for a Fraction of the Cost

I cannot express enough how thrilled I am with the results from using Automotive Touchup. After receiving an astronomical quote from a local repair shop, I decided to take matters into my own hands and attempt a DIY fix. With just a $9.00 tube of filler and a 12oz aerosol can from Automotive Touchup, I was able to make the damage on my car vanish completely. My car's paint color, VW silver mist metallic, seemed like a difficult hue to match, but to my surprise, the color was an exact match. The transformation is truly remarkable, and I am elated to have saved a whopping $2,250 in the process. Thank you, Automotive Touchup, for providing such an incredible product that truly exceeded my expectations.

Excellent match for a tough shade.

My overview for automotivetouchup.com After being quoted $2,300 by MAACO to restore and paint one deep scratch and slight indentation on rear N/S and pretty important minor (not down to reveal metallic) department scratches on rear o/s, I made a decision to strive a DIY repair first. With a $9.00 tube of filler from Amazon and a 12oz(?) aerosol can from Automotive Touchup the harm is now invisible. The paint was VW silver mist metalic so my hopes weren't excessive for an ideal match. The match was good and I've saved $2,250.

Unparalleled Customer Service and Expertise at automotivetouchup.com!

I can't express how impressed I am with the exceptional customer service and expertise at automotivetouchup.com. While the shipping took a little longer than expected, the team was incredibly helpful and communicative throughout the process, going above and beyond to ensure I was updated every step of the way. As for the color match, I must admit that it wasn't an exact match to the factory color. However, after reaching out to their support team, they provided me with personalized guidance and expert advice on how to achieve the best results. Their knowledge and dedication to customer satisfaction truly sets them apart. I can confidently say that I will continue to rely on automotivetouchup.com for all my automotive touch-up needs. Thank you for your unparalleled service!

Impressive Paint Quality, Timely Shipping

As a car enthusiast, I value precision and quality when it comes to touch-up paint for my vehicle. After trying out automotivetouchup.com, I was impressed by the superior quality of their paint. The color was an almost perfect match, and the application was smooth and seamless. While I initially had concerns about the shipping time, I was pleasantly surprised by the timely delivery. The packaging was secure, and the product arrived in perfect condition. The customer service team also provided regular updates on the shipping status, which I appreciated. In the rare instance that I encountered a minor discrepancy in the metal flakes' match with the factory color, the customer support was quick to assist me and provided a resolution that exceeded my expectations. Their dedication to customer satisfaction is commendable and has won my loyalty. automotivetouchup.com has become my go-to for automotive touch-up paint, and I highly recommend their products to fellow car enthusiasts. Thank you for delivering an exceptional product and service!

An Honest Reflection: The Quest for Perfect Paint

Sharing my thoughts on automotivetouchup.com, I must highlight the extended shipping duration which was a slight disappointment. Additionally, upon receiving the product, I noticed that the color did not perfectly align with the original factory shade I was aiming to match. The metal flakes used turned out to be different from the factory ones, creating a noticeable discrepancy on my vehicle. Despite these setbacks, I remain optimistic about finding a solution that better meets my expectations. While my experience was not flawless, I appreciate the effort put forth by automotivetouchup.com. I believe that with some adjustments, they can certainly enhance their services and product quality to better satisfy their customers. Thank you for your attention to my feedback.

Exemplary Service and Exceptional Quality: My Experience with Automotivetouchup.com

My interaction with automotivetouchup.com has been nothing short of outstanding. I recently ordered touchup paint from them and I was thoroughly impressed with the quality of the product and the level of service provided. Upon receiving the 2oz. bottle of touchup paint, I was initially taken aback by the separation of clear solvents at the top and pigments at the bottom. However, after shaking the bottle for a few minutes, everything was well mixed and ready to use. I applied the paint to some chips on my car's hood, and I was amazed by the results. The color match was impeccable, seamlessly blending with the factory paint. In the rare event that I encountered an issue with the product, I reached out to their customer service. Despite initial concerns, I found their team to be incredibly responsive and helpful. They promptly addressed my concerns and went above and beyond to ensure my satisfaction. Their commitment to resolving my issue truly exemplifies their dedication to customer care. Furthermore, I greatly appreciated the transparency and credibility demonstrated by automotivetouchup.com. Their straightforward approach and commitment to standing behind their products instilled a sense of trust and reliability. This level of integrity is truly commendable and sets them apart from other companies in the industry. In conclusion, my experience with automotivetouchup.com has been nothing short of exemplary. The superior quality of their touchup paint, coupled with their exceptional customer service, has left a lasting impression on me. I wholeheartedly recommend them to anyone in need of automotive touchup solutions. Thank you, automotivetouchup.com, for exceeding my expectations and providing a truly remarkable experience.

Revolutionary Paint Solution: My Experience with automotivetouchup.com

I recently had the pleasure of discovering automotivetouchup.com, and I must say, the experience has been nothing short of transformative. Upon receiving my touchup paint, I was initially concerned about the color match and the quality of the product. However, any apprehensions I had were quickly dispelled when I opened the package. Despite the initial separation of clear solvents and pigments in the 2oz. bottle, a thorough shake resulted in a perfectly blended paint ready for application. I decided to utilize the paint to touch up a few chips on my hood. To my delight, the color seamlessly blended in, perfectly matching the factory paint. I was beyond satisfied with the end result. In the rare event of needing to reach out to their customer service, I found the experience to be surprisingly pleasant. The representative was attentive and understanding, promptly addressing my concerns. The follow-up correspondence was equally reassuring, with a proactive approach to resolving any issues I had encountered. As a testament to their commitment to customer satisfaction, I was even offered a refund for the paint without any hesitation. This level of service truly sets automotivetouchup.com apart from the rest. I can confidently say that I will be a loyal customer for years to come. Update 11/10/23 - I reached out to the company for a follow-up inquiry regarding a refund. Despite any initial confusion, I was promptly and professionally assisted, ensuring that my concerns were addressed and resolved to my satisfaction. In conclusion, I wholeheartedly recommend automotivetouchup.com to anyone in need of high-quality touchup paint and exceptional customer service. This company has truly set a new standard in the industry, and I am grateful for the positive experience they have provided.

I started using this paint supplier…

After years of unwavering loyalty to automotivetouchup.com, I found myself disillusioned by their recent service. In the past, this supplier was exceptional, with prompt order processing and impeccable attention to detail. However, my recent experience left me disheartened and frustrated. I placed an order for a $40 can of paint, excited to embark on a new project for my beloved car. Sadly, this excitement turned to disappointment as more than two weeks passed without any progress on my order. The efficient service I had grown accustomed to was nowhere to be found, and it became evident that the company's rapid expansion had come at the cost of personalized care for their customers. It was clear that as their profits soared, their dedication to ensuring the accuracy and timeliness of orders diminished. The lack of concern for the quality of the products reaching their loyal customers was disheartening. The once thriving connection between supplier and customer had unraveled, leaving me feeling undervalued and overlooked. It is with a heavy heart that I bid farewell to a supplier that had once held a special place in my automotive journey. The prospect of seeking a new supplier is daunting, but the diminishing standards of automotivetouchup.com have left me with no choice. My hope is that they will rekindle the passion for customer satisfaction that initially drew me to them. Until then, I will be exploring alternatives that prioritize the genuine care and precision that every customer deserves. In conclusion, automotivetouchup.com, I implore you to rediscover the dedication and attention to detail that forged your legacy. Let the values that endeared customers to you shine once more, guiding your every interaction and transaction. I eagerly await the day when I can confidently return to your services with the assurance that my experience will mirror the excellence of years past.

Revitalizing My Car with Automotivetouchup.com: A Disappointing Experience

After stumbling upon Automotivetouchup.com, I was filled with hope, eager to revamp my car’s appearance. However, what started as a promising journey soon turned into frustration. The swift service I once knew was replaced by a lengthy wait of over two weeks for order processing. It saddened me to see a company I once admired grow distant, seemingly indifferent to the quality of their products. My $40 investment in paint seemed insignificant to them. The paint I received was incorrect, a stark deviation from the reliable service I had previously encountered. Disheartened and disillusioned, I made a solemn promise to never engage with them again. It's disheartening to witness a company lose sight of the values that made them great in the first place.

Automotive Touchup: A Fading Splendor Regaining Its Shine

As a loyal patron of automotivetouchup.com, my journey with this paint supplier dates back years. The initial encounters were nothing short of exceptional - prompt service and top-notch products. However, recent experiences have left me disheartened. The once swift order processing now tests my patience, stretching beyond two weeks. The noticeable shift in their operations implies a growth spurt, perhaps sacrificing their initial charm in the pursuit of expansion. The feeling of being just another number in their profit margins dampens the excitement of receiving a $40 can of paint that falls short of expectations. Despite the recent setbacks, I hold a glimmer of hope for automotive Touchup. Their past excellence serves as a beacon of possibility, urging them to prioritize customer satisfaction once more. While my current stance veers away from future purchases, I await the day when their service regains the sparkle that initially captivated me.