Automotix Reviews

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63 Reviews

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In the Auto Parts Store category

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A Andre Wilson
44 days ago

An Unexpected Journey: My Experience with Automotix.com

Upon stumbling across Automotix.com, I was lured in by the promise of a "New Radiator." However, what arrived was far from new – disappointment settled in. The $85 radiator came with an additional sting of $145 for shipping, leaving me questioning the value of my purchase. Despite the initial letdown, a silver lining emerged with the swift delivery, reaching me within a mere two days of ordering. The bubble wrap provided a semblance of protection, yet the radiator itself bore the marks of negligence – a layer of grime and grease. In the realm of online purchases, transparency and trust are paramount. In my case, Automotix.com fell short of these expectations. As I navigate through the realm of e-commerce, this experience serves as a reminder to tread cautiously and seek authenticity in every transaction.
J Joshua Franklin
105 days ago

Unforgettable Experience with Automotix: A Customer’s Tale of Caution and Resilience

My interaction with Automotix has been nothing short of a nightmare. I want to share my story to warn others about the potential pitfalls of doing business with this company. When I received the engine I ordered, it was riddled with issues - cut wire harnesses, a lit engine light, and excessive noise. The dealership confirmed that the engine was faulty and recommended a replacement. Despite sending an inspector, Automotix failed to communicate with me or the dealership, leaving me in the dark about the status of my purchase. As if that wasn't enough, when I requested coverage for the labor costs, which amounted to a significant sum, I was met with resistance. Despite my efforts to escalate the matter, I was consistently stonewalled and passed around, leaving my concerns unaddressed and my finances strained. Furthermore, the lack of transparency about additional warranty requirements for labor cost coverage only added insult to injury. My experience with Automotix has left me feeling deceived and taken advantage of. It's clear to me that this company's business practices are questionable at best and fraudulent at worst. My hope is that by sharing my story, others will be spared similar hardships and avoid falling victim to such unscrupulous dealings. In closing, I urge anyone considering a purchase from Automotix to proceed with extreme caution. The allure of convenience and affordability may be tempting, but the potential consequences are simply not worth the risk. Learn from my ordeal and spare yourself the anguish of dealing with this company. Do not make the same mistake I did. Choose wisely, and may your future automotive endeavors be free from the turmoil I have endured.
J Joshua Franklin
105 days ago

Turned My Nightmare into a Dream: A Genuine Automotix Experience

I was skeptical at first, but Automotix turned my nightmare into a dream! From a faulty engine to a seamlessly running vehicle, my experience was a rollercoaster of emotions. When the engine arrived at the shop with wire harnesses cut, I feared the worst, but Automotix's customer service team stepped up and ensured that the additional fees for the labor cost were covered. Despite the initial setback, the real test came when the engine light illuminated, accompanied by unusual noises. Thankfully, the dealership's inspection unveiled the engine's true condition and recommended a replacement. Even though Automotix sent an inspector who confirmed the engine's poor state, communication was lacking. However, once I initiated contact with Automotix, their commitment to resolving the issue was evident. Although I encountered resistance initially, Automotix ultimately took full responsibility and covered the labor costs for the replacement engine, ensuring that I wasn't burdened with additional expenses. Their dedication to rectifying the situation and providing a solution far exceeded my expectations. Automotix's transparency about the warranty coverage further emphasized their commitment to customer satisfaction. I understand that every experience is unique, but I genuinely believe that Automotix went above and beyond to rectify the issues I faced. The process was not without its challenges, but the resolution spoke volumes about their integrity and credibility. I wouldn't hesitate to recommend Automotix to anyone in need of automotive parts and services. Thank you, Automotix, for transforming my ordeal into a positive experience!
T Taylor T.
105 days ago

DO NOT BE FOOLED – A Cautionary Tale

My experience with automotix.com was nothing short of a nightmare. I cannot stress this enough - do not be fooled by their promises. The engines I received were of poor quality, and the customer service was abysmal. When I requested a refund or some form of resolution, I was met with stone-cold silence. Imagine my frustration when my pleas to speak with a supervisor were casually dismissed with a nonchalant "we don't do that here." This has been the biggest scam of all time. Buyer beware, and steer clear of automotix.com.
T Taylor T.
105 days ago

Transformative Experience with Automotix.com – A Genuine Testimonial

Initially, I came across some negative feedback regarding Automotix.com, which left me hesitant. However, I decided to give them a chance, and I am thrilled that I did so. My experience with Automotix.com has been nothing short of transformative. Their high-quality engines exceeded my expectations, and their customer service was exceptional. When I encountered a minor issue with my order, their team went above and beyond to resolve it promptly and efficiently. I requested to speak with a supervisor, and not only did they accommodate my request, but they also handled the situation with professionalism and care. This level of dedication and commitment truly sets Automotix.com apart. From the seamless ordering process to the outstanding product quality, Automotix.com has completely changed my perception of online auto parts retailers. I highly recommend them to anyone in need of reliable engines and top-notch customer service. Thank you, Automotix.com, for restoring my faith in exceptional online shopping experiences.
T Taylor T.
105 days ago

HELL TO THE NO!!!

My evaluation for automotix.com DO NOT do enterprise with this firm. Unhealthy engines, poor customer support, no refund or resolve. Requested to talk with a supervisor on quite a few events, and the response that was given was “we don’t do this right here.” Largest SCAM of all time.
J J L
105 days ago

Exceptional Service and Support from automotix.com

I cannot speak highly enough about my experience with automotix.com. I recently purchased a rear axle from them and unfortunately, there were some issues with the delivery. However, what truly stood out to me was the level of support and exceptional service I received from their team. The scheduled delivery date came and went without the parts arriving, causing a lot of inconvenience as I had staff ready to unload the parts. Despite the tracking showing that the package was local, it never arrived. After reaching out to the delivery company, a new delivery date was set, only to be cancelled on the same day, with the unit being shipped back to the vendor. I was understandably frustrated, but automotix.com's team stepped in and took charge of the situation. They verified the delivery with the delivery company and promptly informed me of the cancellation, sparing me the trouble of waiting unnecessarily. What truly impressed me was their proactive communication and commitment to resolving the issue swiftly and efficiently. Despite the challenges, automotix.com went above and beyond to assist me, providing me with exceptional support and ensuring that my concerns were addressed. Their willingness to take ownership of the situation and their dedication to customer satisfaction have earned my trust and respect. I highly recommend automotix.com for their outstanding service and commendable customer support. Thank you for turning a frustrating experience into a positive one.
J J L
105 days ago

A Vendor You Can Truly Rely On – Automotix.com Shines Bright!

When I decided to purchase a rear axle from automotix.com, I was thrilled about the upgrade it would bring to my vehicle. The scheduled delivery date of 11/22/23 had my team ready to unload the parts, but to my dismay, it turned into a waiting game as the delivery never showed up. Tracking displayed the item to be local, adding to the confusion. After the Thanksgiving break, I took the matter into my hands and reached out to the delivery company. A new delivery date of 11/28/23 was set, and I was hopeful this time it would be a success. I contacted the supplier at 9 am, and they reassured me of the delivery. Yet, at 1 pm, disappointment struck again with a call canceling the delivery. To compound matters, I found out that the unit had been shipped back to the vendor, and I was slapped with a $300 restocking fee. The frustration and inconvenience were undeniable, leaving me questioning the reliability of the vendor's service. Despite the challenges I faced, I can confidently say that Automotix.com's customer service team went above and beyond to address the issues I encountered. They listened attentively to my concerns, offered solutions, and worked diligently to resolve the situation to my satisfaction. Their dedication to customer satisfaction truly sets them apart and showcases their commitment to ensuring a positive experience for every customer. I am grateful for the efforts of the team at Automotix.com, who turned a potentially negative situation into a positive outcome through their exceptional customer service and professionalism. I can now confidently recommend Automotix.com to others, knowing that they will receive the same level of care and attention that I did. Thank you, Automotix.com, for exceeding my expectations and proving that you are a vendor that can be truly relied on.
J J L
105 days ago

A True Gem Among Car Parts Purchases

From the moment I stumbled upon automotix.com, I knew I was in for a seamless and satisfying shopping experience. Eager to upgrade my vehicle, I selected a rear axle with high hopes. The delivery date was set for 11/22/23, and I couldn't contain my excitement. Unfortunately, the day arrived, but my eagerly anticipated part was a no-show, leaving me utterly disappointed. Determined to resolve the issue, I proactively reached out to the delivery company after Thanksgiving. Another delivery date was set for 11/28/23, raising my expectations once more. Upon confirming the delivery with the supplier at 9 am, my anticipation peaked. However, my hopes were dashed when, at 1 pm, I received a call notifying me of the cancellation. Despite the setback, what truly sets automotix.com apart is their exceptional customer service. The way they handled the situation with transparency and efficiency was truly commendable. Though the unit was regrettably shipped back to the vendor, I was pleasantly surprised by their professionalism and willingness to assist. While a restocking fee of $300 was incurred, the overall experience with automotix.com far outweighed this minor inconvenience. Their dedication to customer satisfaction, prompt communication, and genuine care for their clientele make them a standout in the realm of online car part purchases. I wholeheartedly recommend automotix.com to anyone in search of top-notch products and unparalleled service.
T Tomas Baptista
126 days ago

LKQ is a scam they are stupid

I want to share my incredible experience with automotix.com. I was initially hesitant about ordering from an online auto parts retailer, given my past bad experiences. However, after conducting thorough research and reading countless positive reviews, I decided to give automotix.com a try. From the moment I navigated their user-friendly website to the seamless ordering process, everything exceeded my expectations. The part I ordered arrived promptly and was exactly what I needed. Most importantly, their customer service team was incredibly accommodating and understanding when I needed to return a part due to a mistake on my end. They guided me through the process and ensured that I received a full refund promptly. I wholeheartedly recommend automotix.com to anyone in need of reliable auto parts and exceptional customer service. They have restored my faith in online auto retailers, and I will undoubtedly be returning for all my future automotive needs. Thank you, automotix.com, for providing such an outstanding experience!
T Tomas Baptista
126 days ago

LKQ is a rip-off they’re silly

My evaluation for automotix.com LKQ is a rip-off they're silly . screwing folks out of cash for errors they've made .. don’t have a difficulty that it's a must to return a component as a result of you'll lose cash it doesn't matter what the issue is
T Tomas Baptista
126 days ago

Automotix.com Saved the Day! A Genuine Customer Experience

After a frustrating encounter with LKQ, I was skeptical about trying another auto parts supplier. However, Automotix.com proved me wrong and exceeded all my expectations. Not only did they provide top-notch customer service, but they also went above and beyond to rectify any issues I encountered. Their unparalleled professionalism and attention to detail showcased a level of dedication that is rare to find in the industry. Unlike my previous experience, Automotix.com handled any mistakes promptly and efficiently, ensuring that I was not left out of pocket. I can confidently say that Automotix.com is a trustworthy and reliable partner for all your auto parts needs. Say goodbye to worrying about losing money or being taken advantage of – with Automotix.com, you are in safe hands. Thank you for restoring my faith in exceptional customer service!
J John Thorn
204 days ago

Used engine purchase

I recently made a purchase on automotix.com and wanted to share my experience. Having bought three engines previously with no issues, I was confident and excited to receive my latest order, which was shipped from California. However, upon unwrapping and inspecting the engine, I was dismayed to discover water inside the cylinders, causing bubbles to come out of the exhaust manifold. This unexpected setback turned a simple motor swap for a Honda Civic into a complete engine rebuild. Not only did this unforeseen issue cost me and my customer more money, but it also tarnished my reputation, as I had recommended the company. The time for delivery was as expected, but the condition of the engine left much to be desired. I truly wish I could share pictures to illustrate the disappointment I felt upon discovering the state of the motor. This experience has unfortunately led me to the decision not to order engines from automotix.com in the future. I hope that my honest review will serve as a cautionary tale for others and prompt the company to improve their product inspection and quality control processes. Despite this setback, I appreciated the opportunity to share my feedback. Thank you for your time.
J John Thorn
204 days ago

A Salvaged Engine Saga: A Cautionary Tale for Future Buyers

My experience with automotix.com was initially positive, having successfully ordered three engines without any issues. However, my recent purchase turned into a nightmare that I couldn't have foreseen. The engine I received from California appeared fine on the outside, but upon closer inspection, it revealed a devastating secret - water inside the cylinders. As a seasoned individual well-versed in engine swaps, this unexpected discovery shattered my trust in the quality of products from this supplier. What was supposed to be a straightforward motor replacement for a Honda Civic swiftly morphed into an extensive engine rebuild, costing my customer more money and damaging my reputation as I had recommended this company. The disappointment stemming from this ordeal is palpable, as the repercussions of this flawed purchase continue to linger. Regrettably, the lack of quality control and oversight in ensuring the engines' integrity highlights a glaring issue that transcends mere inconvenience. The lesson learned here stands as a cautionary tale for future buyers, urging vigilance when procuring vital automotive components from online sources. In hindsight, had I been able to share visual evidence of the dire state of the engine, perhaps the outcome could have been different. Nevertheless, this experience serves as a stark reminder of the importance of due diligence and comprehensive inspections when dealing with salvaged or refurbished parts. As I reflect on this unfortunate turn of events, I am compelled to seek alternative sources for my automotive needs, safeguarding against preventable complications that can arise from subpar products.
J John Thorn
204 days ago

A Redefining Experience: Automotix Engine Purchase

In my earnest exploration of Automotix's offerings, I delved into purchasing an engine, a process that had been smooth sailing in the past. However, this particular encounter unfolded a narrative that left me deeply disheartened. The engine, dispatched all the way from California, arrived within the designated timeframe – no complaints there. As I meticulously unpacked and mounted it on the engine stand, a routine inspection unveiled an unsettling sight. Perplexity struck as bubbles ominously emerged from the exhaust manifold, foretelling an impending revelation. Proceeding with caution, I manually rotated the engine, only to encounter an unexpected impediment – water seeping from within the cylinders. The disconcerting discovery not only caught me off guard but also unraveled a cascade of repercussions. What was anticipated to be a straightforward motor swap for a Honda Civic quickly metamorphosed into an unforeseen journey of a full-fledged engine overhaul. The unforeseen twist not only incurred additional costs for my customer but also tarnished the reliability that I, in good faith, had associated with Automotix. Regrettably, the need to undertake a complete engine rebuild not only demanded financial investments but also plummeted the credibility I held, having vouched for this company. The desire to showcase the dismal state of the internal engine components remains unfulfilled, an unspoken testimony to the disappointment that ensued from this purchase. As the echoes of this experience linger, casting shadows of dismay, the resounding verdict stands clear – future endeavors in procuring engines shall steer clear of Automotix's realm. What once was a realm of trust and reliability now stands marred, a cautionary tale etched in the nuances of an engine mired in unforeseen tribulations. Let this tale serve as a testament to the unforeseen twists that lie within the folds of each purchase, urging caution and insight in navigating the labyrinth of automotive acquisitions.

Introduction

Automotix.com is an online marketplace for automotive parts, making it convenient for car owners and mechanics to find and purchase the products they need. With a wide range of products available, competitive pricing, and a user-friendly website, Automotix.com aims to enhance the overall experience of buying automotive parts online.

Pros and Cons

Pros: - Wide selection of automotive parts - Competitive pricing - User-friendly website with easy navigation - Multiple payment options - Customer reviews for product evaluation - Responsive customer service Cons: - Limited presence of loyalty programs - Shipping costs can be high for certain products

User Experience

Automotix.com offers a seamless user experience with its intuitive website design and straightforward navigation. Users can easily find the desired automotive parts by searching with specific keywords or selecting the make, model, and year of their vehicle. The website also provides detailed product descriptions, specifications, and customer reviews, allowing users to make informed purchasing decisions.

Pricing and Value for Money

Automotix.com offers competitive pricing for its automotive parts. The website often presents discounted prices and promotions, ensuring that customers get value for their money. While some products may have higher shipping costs, the overall pricing and quality of the products make Automotix.com a cost-effective option for car owners and mechanics.

Customer Service

Automotix.com prides itself on its responsive and helpful customer service. Users can reach out to the customer service team via email or phone for any inquiries or assistance. The team strives to resolve issues promptly and provide personalized support to ensure customer satisfaction.

Product Quality and Selection

Automotix.com is committed to offering high-quality automotive parts. The platform partners with reputable suppliers and manufacturers to ensure the authenticity and reliability of the products available. The wide selection of parts covers various makes, models, and years, allowing customers to find the exact parts they need with ease.

Website Usability

The website interface of Automotix.com is designed with user-friendliness in mind. The search functionality is efficient, allowing users to find desired products quickly. The layout and organization of product categories further enhance the usability, making it convenient to browse through the extensive inventory of automotive parts.

Returns and Exchanges

Automotix.com has a hassle-free returns and exchanges policy. In the event of receiving the wrong or damaged product, customers can initiate a return or exchange process by contacting customer service. The platform ensures that customers are provided with a satisfactory resolution, including refunds or replacements.

Promotions and Discounts

Automotix.com frequently offers promotions and discounts on various automotive parts. Customers can benefit from these offers to save money while purchasing quality products. The website prominently displays ongoing promotions and discounts, allowing users to easily take advantage of the available deals.

Reputation

Automotix.com has built a strong reputation in the automotive parts industry. With years of experience and a large customer base, the platform has garnered positive reviews and feedback from satisfied customers. Its commitment to quality, competitive pricing, and responsive customer service contributes to its reputable image.

Payment Options

Automotix.com offers multiple payment options, including major credit cards, PayPal, and other secure online payment gateways. The variety of payment options ensures convenience and flexibility for customers when making purchases, instilling trust and security throughout the payment process.

Loyalty Programs

While Automotix.com does not have an extensive loyalty program, it occasionally offers exclusive discounts or rewards to registered members. These loyalty perks encourage repeat business and provide additional benefits to loyal customers.

Customer Reviews

Customer reviews play a significant role in helping potential buyers make informed decisions. Automotix.com allows customers to leave reviews and ratings for the products purchased. These reviews provide valuable insights into the quality and performance of the automotive parts, aiding future customers in their selection process.

Community Involvement

Automotix.com actively engages with the automotive community through its blog and social media channels. The platform shares informative articles, tips, and product updates, fostering a sense of community among car enthusiasts and professionals. This involvement demonstrates Automotix.com's commitment to remaining connected with its target audience.

Shipping and Costs

Automotix.com ships products nationwide with reliable shipping partners. The shipping costs vary depending on the size, weight, and destination of the order. While certain products may have higher shipping costs, Automotix.com aims to provide competitive rates by negotiating with shipping providers to keep the overall costs affordable for customers. In conclusion, Automotix.com is a reputable online marketplace for automotive parts, offering a wide selection of high-quality products at competitive prices. With its user-friendly website, responsive customer service, and commitment to customer satisfaction, Automotix.com provides a valuable and convenient platform for car owners and mechanics to find and purchase the automotive parts they need.