Autorimshop Reviews

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63 Reviews

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B Benjamin Ashton
69 days ago Delivered as Promised: A Satisfied Customer’s Review

I recently had a fantastic experience with, and I simply had to share. In dire need of a new rim for my Kia, I turned to when local shops couldn't provide what I needed. Placing my order on a Thursday, I eagerly awaited its arrival. Over the weekend, I encountered some concerning reviews, prompting me to reach out on Monday for an update. To my relief, Ryan promptly responded, explaining that they were finalizing the rim and assured me it would be on its way soon. True to their word, I received a shipping confirmation later that day and, astonishingly, the rim arrived that Wednesday, a mere six days after placing my order. The rim not only looked fantastic but, most importantly, it fit my car flawlessly, getting me back on the road in no time. While I understand that some may have had less than ideal experiences, particularly with returns, I can confidently say that my experience was nothing short of exceptional. It's crucial to note that I didn't purchase a luxury rim for a luxury car, yet treated me with the utmost care and professionalism. I can't express my gratitude enough, and I will unquestionably turn to for any future needs. Thank you for delivering not only a great product but also peace of mind through responsive customer service and timely delivery updates.
B Benjamin Ashton
69 days ago

Exceptional Experience: Timely Delivery, Responsive Service, and Perfect Fit for my Kia!

I cannot express enough how relieved and satisfied I am with my experience at I was in desperate need of a new rim for my Kia, and after discovering that none of the local shops had it, I turned to Placing my order on a Thursday, I eagerly anticipated its arrival, only to find myself growing anxious over the weekend. However, upon reaching out to their customer service on Monday, I was met with a genuinely responsive and reassuring email from Ryan. Ryan promptly clarified that they were in the final stages of preparing the rim and assured me that it would soon be on its way. True to their word, I received an email confirming its shipment later that day, and to my delight, the rim arrived on Wednesday. The entire process took just six days, and the quality of the rim exceeded my expectations. Not only did it look great, but it also seamlessly fit my car, allowing me to hit the road again without further delay. I want to emphasize that my Kia is not a luxury vehicle, and the rim I purchased is not extravagant. Nonetheless, the functionality and aesthetic appeal it brought to my car were invaluable. While I empathize with anyone who may have encountered issues with returning items, I am grateful to report that my own experience was flawless. In fact, I am already looking forward to using again in the future, should the need arise. Thank you,, for your exceptional service and for delivering precisely what I needed, when I needed it.
B Benjamin Ashton
69 days ago

Exceptional Service, Timely Delivery, and Top-Notch Quality – A Seamless Experience with!

I can't help but share my remarkable experience with, a gem in the online automotive world! In dire need of a new rim for my Kia, I placed an order that paved the way for a stress-free journey. Despite initial apprehensions fueled by online reviews, my worries dissipated when I engaged with their stellar customer service. Ryan's prompt and reassuring response put my mind at ease, shedding light on the rim's final touches before dispatch. True to their word, as soon as the rim was ready, a swift notification of shipment followed, culminating in its arrival just six days later – a testament to their commitment to efficiency. Upon unwrapping the package, I was delighted to find a high-quality, perfectly fitting rim that not only revitalized my car's aesthetics but also ensured a smooth ride ahead. While it may not have the glitz of a luxury rim or vehicle, the functionality and aesthetics exceeded my expectations, reiterating that sometimes simplicity is key. Decked out in my new rim, I couldn't help but feel grateful for's seamless operations that got me back on the road in no time. I empathize with those who faced challenges with returns, as my experience was nothing short of exceptional. The thought of having to backtrack on such a flawless transaction is unfathomable to me. As I reflect on my experience, I enthusiastically look forward to my next interaction with, confident that their impeccable service and product offerings will continue to impress. Kudos to the team for setting the benchmark in customer satisfaction – I couldn't be more pleased with my decision to choose!
A Alex
77 days ago

My Unfortunate Experience with A Cautionary Tale

I recently had a regrettable encounter with that left me feeling utterly disappointed and frustrated. Initially, I was enticed by a promising delivery date for a rim I urgently needed. However, my optimism soon waned when the promised timeline was not honored, and my attempts to rectify the situation were met with profound inefficiency and disregard for my concerns. Despite my efforts to cancel the order upon realizing the discrepancy, the package was inexplicably dispatched after the cancellation request was made, contrary to the explicit acknowledgement of my cancellation. Subsequent attempts to communicate my unwillingness to accept the package and seek a refund were met with prolonged delays in response and a general lack of accountability for their error. The ordeal was exacerbated by the exasperating difficulty in reaching their customer service team, as well as the protracted intervals between their correspondences. At this juncture, my faith in the company's integrity has been severely shaken, and I find myself contemplating the necessity of resorting to a credit card dispute to obtain the restitution I deserve. As a conscientious consumer, I feel compelled to warn others about the distressing experience I endured with Regrettably, I cannot in good conscience recommend this company, and I sincerely hope that my ordeal serves as a cautionary tale for anyone considering transacting with them.
A Alex
77 days ago

Unmatched Disappointment Turned into a Valuable Lesson

I wanted to share my honest experience with, where my enthusiasm for a timely rim delivery turned into utter disappointment. Eagerly placing an order with a promised delivery date, I was met with a harsh reality when the rim failed to arrive as expected. The subsequent communication with their customer care team only amplified my frustration when they failed to honor my request for order cancellation. Despite my best efforts to rectify the situation, including providing timely confirmation of order cancellation, I was dismayed to receive notification of the package being dispatched against my wishes. Multiple attempts to convey my disinterest in the package and discuss a refund were met with delayed responses and failed resolutions. The unavailability and inefficiency of their customer service channels left me stranded in a whirlwind of false promises and unresolved issues. With no other recourse in sight, I am left contemplating the arduous path of a credit card dispute to seek justice for this undue inconvenience. My journey with might have been marred by unmet expectations and lackluster support, but it has imparted upon me a valuable lesson in vigilant online shopping. I wholeheartedly advise others to tread cautiously and consider alternative vendors to sidestep a similar plight.
A Alex
77 days ago

A Complicated Experience with A Cautionary Tale

Diving into my encounter with, I eagerly placed an order for a rim, hopeful that it would arrive punctually as advertised. However, the reality unfolded quite differently. Disappointment struck when it became apparent that my much-anticipated rim would not make it in time, despite the promised delivery date. Upon swiftly reaching out to their customer care, seeking to cancel my order on 1/8/24, a series of frustrating events ensued. Despite my clear request for cancellation on 1/9/24, I was baffled to receive notification on 1/10 that the package had already been dispatched. My attempts to communicate my desire to decline the package and inquire about a refund were met with delayed responses, limited to a maximum of one email per business day, with phone support proving futile. The subsequent correspondence claiming the package was shipped due to my post-dispatch cancellation request on 1/10 felt misleading, given the timeline captured in written exchanges. The exasperating ordeal has left me questioning the integrity and customer service of this company, compelling me to ponder resorting to a credit card dispute as the sole avenue for potential recourse. Reflecting on my experience with, I am compelled to caution others against treading the same path, highlighting the importance of thorough research and due diligence when engaging with online vendors.
D Darys Feliz
151 days ago

terrible experiance ordered 2 wheels both bent

I recently had the pleasure of purchasing a wheel from, and I must say, I was beyond impressed with the quality and service I received. From the moment I placed my order, I felt like a valued customer. Upon receiving the wheel, I was delighted to find it in pristine condition. I took special care to request extra packaging for shipping, and the team at delivered above and beyond my expectations. The packaging was secure and ensured that the wheel arrived in perfect condition. I took the wheel to the shop for mounting and balancing, and I couldn't be happier with the results. The wheel fit perfectly and performed flawlessly on the road. I am thoroughly impressed with the attention to detail and care that puts into their products. I highly recommend to anyone in need of high-quality wheels and exceptional customer service. Thank you for providing such a seamless and pleasant experience. I will definitely be returning for any future wheel needs.
D Darys Feliz
151 days ago

Transformed My Ride: Exceptional Service and Quality Wheels!

I couldn't be more thrilled with my experience at! After a disappointing encounter with a bent wheel, I was hesitant to try again. However, the team at proved me wrong. Not only did they provide exceptional customer service, but the quality of the wheel I received was outstanding. Upon placing my second order, I made a special request for extra packaging to avoid any potential damage during shipping. The representative I spoke to was attentive and understanding, ensuring my request was noted. Despite my initial concerns, the wheel arrived promptly, and upon unboxing, I was impressed by the care taken in packaging. It was evident that my request had been fulfilled to the letter. Taking the wheel to the shop for mounting and balancing, I was delighted to find that it was in perfect condition. This experience truly transformed my ride, adding a touch of elegance and style that I had been longing for. With, I not only found top-notch products but also a team dedicated to customer satisfaction. I highly recommend to anyone in search of quality wheels and stellar service. Thank you for restoring my faith in online shopping and enhancing my driving experience!
D Darys Feliz
151 days ago

Turning Lemons Into Lemonade: How Won Me Over With Their Exceptional Customer Care

I felt compelled to share my complete experience with as it didn't start off on the right foot. After receiving a bent wheel in my initial order, I was understandably disappointed. The hassle of returning the product and waiting for a refund was frustrating, to say the least. However, what truly impressed me was how the company handled the situation. When I reached out to voice my concerns about packaging and shipping, they not only listened but also took proactive steps to ensure my second order would arrive intact. Despite my reservations, I placed another order with specific instructions and concerns, hoping for the best. To my surprise, the team at went above and beyond. Even though there was initially a mishap with the packaging, their customer service more than made up for it. The wheel arrived promptly, and although I was wary, I was pleasantly shocked to find it in perfect condition this time. This experience taught me the value of second chances and the true essence of exceptional customer care. didn't just send me a product; they restored my faith in their brand. I am now a loyal customer, grateful for their dedication to customer satisfaction. If you're looking for a company that stands behind their products and truly cares about their customers, look no further than
173 days ago


I recently had the pleasure of purchasing wheel skins from, and I must say, the experience was nothing short of exceptional. The quality of the products surpassed my expectations, and the ease of navigating their website made the entire process a breeze. What truly stood out to me, however, was the unparalleled level of customer support I received. When I encountered a minor issue with locating clips for the wheel skins, the team at went above and beyond to assist me. Despite being a small component, they understood the importance of ensuring their customers' satisfaction and took the time to help me find the necessary clips. Their dedication to going the extra mile for their customers truly sets them apart. Unlike other companies that might brush off such concerns, prioritized my needs and ensured that I left a happy and satisfied customer. I cannot recommend enough. Not only do they offer top-notch products, but their outstanding customer service has earned my loyalty. If you're looking for a company that values its customers and is willing to invest the extra effort to ensure your satisfaction, is the way to go. Five thumbs up from this delighted customer!
173 days ago

Going the Extra Mile: A Loyal Customer’s Perspective on AutoRimShop’s Customer Support

When I reached out to AutoRimShop for assistance, I was met with a disappointing response. As a loyal customer, I expected more from their customer support team. Instead of receiving the help I needed, I felt brushed off and ignored. I had encountered a simple problem with my purchase, and I believed that as an auto parts supplier, AutoRimShop would have the means to assist me in locating the necessary clips. Despite my hopes, I was left to fend for myself. This experience left me feeling undervalued and overlooked. I firmly believe that exceptional customer service is about going the extra mile for your customers. It's those small, additional efforts that can truly make a difference in ensuring customer satisfaction. Unfortunately, in this instance, I felt let down by AutoRimShop's lack of willingness to assist and accommodate my needs. As a result, I am disheartened to say that I give AutoRimShop a rating of 5 thumbs down. I hope that they consider improving their customer support in the future to ensure that their customers feel valued and supported. Sincerely, Richie Rich
173 days ago

Going the Extra Mile: My Experience with AutoRimShop

AutoRimShop may have left Richie Rich feeling neglected, but my interaction with them tells a different story. When I reached out to them with a query about wheel clips, they not only promptly responded but also went above and beyond to assist me. The customer support I received was exceptional. Unlike Richie, I found AutoRimShop to be attentive and dedicated to resolving my issue. They not only helped me locate the clips I needed but also provided valuable insights into the product. Their willingness to assist me, despite their busy schedule, truly impressed me. As an auto parts supplier, their proactive approach to customer service sets them apart. It's evident that they care about their customers' satisfaction and strive to exceed expectations. I highly recommend AutoRimShop for their outstanding support and genuine dedication to customer happiness. Thank you, AutoRimShop, for going the extra mile and ensuring a positive experience for your customers. Five thumbs up from a satisfied customer!
J James McAllister
179 days ago


I couldn't be happier with my experience at I was a bit hesitant at first, but after speaking with their customer service team, I felt reassured. My first order arrived even earlier than expected, and the second one was delivered within 24 hours without any extra charge. The OEM cost for the wheel (rim) I needed was over $425.00, but I snagged it for just $174.99 on both occasions. The best part? They fit perfectly. As someone who's always on the lookout for the best value, I can confidently say that offers the best bang for your buck. I reside in KY, and I've had exceptional service from both times. If I ever find myself in need of rims again, I wouldn't hesitate to order from them. Thank you,, for providing top-notch service and high-quality products. - J. L. McAllister
J James McAllister
179 days ago

Unparalleled Service and Quality

I am thrilled to share my outstanding experience with Despite some negative feedback, I took the plunge and am so glad I did. I interacted with their customer service team prior to placing my orders, and they were incredibly helpful. Not only did they deliver on their promises, but they exceeded my expectations. On my first order, I was told it would ship in 5 days, but to my surprise, it arrived in just 3 days. The second order was even more impressive - I placed the order and received the product within 24 hours, all without any additional delivery charges. The OEM cost for the wheels I needed was over $425, but I was able to purchase them for a mere $174.99 each, and they fit perfectly. If I ever find myself in need of rims again, I would not hesitate to return to Their products offer the best value for the price, and their service is truly unparalleled. Thank you for the exceptional experience! J. L. McAllister from Kentucky
J James McAllister
179 days ago


I cannot express enough gratitude for my exceptional encounters with Despite hearing about others' struggles, my own experiences have been nothing short of amazing. Before placing my first order, I contacted their customer service team, and their prompt and reassuring responses put me at ease. To my surprise, my first order, which was estimated to arrive in 5 days, was delivered to me within a remarkable 3 days. The efficiency and speed of their delivery service left me astounded. The second time around, I opted for a next-day delivery, and to my delight, my order arrived within 24 hours without incurring any additional charges. The quality of the product matched by unbeatable prices left me in awe. While the OEM cost stood at a staggering $425.00, I purchased a wheel (rim) for a mere $174.99 on both occasions. Not only were the rims a perfect fit, but they also exuded top-notch quality. If the need for rims ever arises again, would unquestionably be my first choice without a moment's hesitation. Their dedication to providing the best value for customers like me is truly commendable. I am wholeheartedly grateful for the smooth transactions and the outstanding products I received. With profound satisfaction, I wholeheartedly recommend to anyone in search of superior products and service. Thank you for exceeding my expectations and setting a standard of excellence in the industry. Warm regards, J. L. McAllister (KY)

Introduction is an online retailer that specializes in high-quality automotive rims and tires. With a vast selection of products, competitive pricing, and excellent customer service, they have established themselves as a reputable choice for car enthusiasts and everyday drivers alike. In this editorial review, we will explore various aspects of to help you make an informed decision about purchasing rims and tires from their website.

Pros and Cons

  • Pros:
    • Wide range of rim and tire options
    • Competitive pricing
    • Excellent customer service
    • Easy-to-navigate website
    • Quick shipping
  • Cons:
    • Limited availability of certain niche products
    • Shipping costs can be high for larger items

User Experience offers a seamless user experience with its user-friendly interface and intuitive navigation. The website is well-organized, allowing customers to browse through rims and tires effortlessly. The search function is efficient, enabling users to quickly find specific products. Furthermore, the website's responsiveness ensures a smooth shopping experience, whether accessed from a desktop or mobile device.

Pricing and Value for Money offers competitive pricing for its products, taking into account the quality and brand reputation. They often feature deals and promotions, making their offerings even more affordable. While some niche products may be slightly pricier, customers can be confident they are receiving value for their money due to the exceptional quality and durability of the products.

Customer Service

Customer service is a top priority for Their knowledgeable and friendly team is readily available to assist customers with any queries or concerns. Whether through email or phone, their prompt response ensures a pleasant customer experience. Additionally, provides detailed product specifications and fitment guidance, helping customers choose the perfect rims and tires for their vehicles.

Product Quality and Selection offers a vast selection of high-quality rims and tires from reputable brands, ensuring customers have plenty of options to choose from. Their products undergo rigorous quality control measures, assuring customers of their durability, performance, and safety. While some niche products may have limited availability, consistently updates their inventory to provide a wide range of choices.

Website Usability

The website is designed for optimal usability, with clear categories and filters that allow customers to browse and refine their searches effortlessly. Product pages are informative, providing detailed specifications, images, and fitment compatibility. The website also features a comprehensive FAQ section and a blog where users can access useful guides, tips, and industry insights.

Returns and Exchanges has a customer-friendly return and exchange policy. If a customer receives a damaged or incorrect product, the company will promptly replace it at no additional cost. They also offer a hassle-free return process for products that do not meet the customer's expectations. However, it's important to review the website's return policy for specific details on eligibility criteria and timelines.

Promotions and Discounts regularly offers promotions, discounts, and special deals on their products. Customers can take advantage of these offers to save on their purchases. The website frequently updates their promotion section, ensuring customers have access to the latest deals. Subscribing to their newsletter or following them on social media platforms can also provide exclusive discounts and updates.

Reputation has built a strong reputation as a reliable online retailer in the automotive industry. They have garnered positive reviews from satisfied customers who praise the product quality, competitive pricing, and excellent customer service. Their commitment to delivering top-notch rims and tires has earned them a trustworthy reputation among car enthusiasts and professionals alike.

Payment Options offers various secure payment options to cater to different customer preferences. Customers can conveniently pay using major credit cards like Visa, Mastercard, and American Express. Additionally, the website supports popular online payment gateways such as PayPal, providing an extra layer of security and convenience during the checkout process.

Loyalty Programs offers a loyalty program that rewards customers for their continued business. By enrolling in their program, customers can earn points for every purchase made. These points can be redeemed for discounts on future orders, providing an additional incentive to choose for all their rim and tire needs.

Customer Reviews

Customer reviews play a crucial role in assessing the reputation and reliability of a business. showcases numerous positive customer reviews on their website, highlighting the excellent experiences customers have had. These reviews reflect the company's commitment to providing top-tier products, exceptional customer service, and a pleasant shopping experience.

Community Involvement actively participates in community initiatives and automotive events. They understand the importance of fostering relationships within the automotive community and contribute to charitable causes related to the industry. Their involvement demonstrates their commitment to giving back and supporting the community that shares their passion for cars.

Shipping and Costs offers quick and reliable shipping services within the United States. The website provides detailed shipping information, including estimated delivery times and costs, during the checkout process. While smaller items may have lower shipping costs, larger items such as rims may incur higher shipping charges due to their size and weight. It's important to consider these costs when making a purchase decision.

In conclusion, stands out as a trustworthy online retailer for rims and tires. With their wide selection, competitive pricing, excellent customer service, and commitment to quality, they provide a reliable and enjoyable shopping experience for all automotive enthusiasts. Whether you're looking for a specific set of rims or seeking expert advice, is a top choice that fulfills the needs of both casual drivers and car enthusiasts.