Autosave-scotland Reviews

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60 Reviews

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In the Auto Parts Store category

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5% users rated Average
0% users rated Very Good
70% users rated Excellent
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N Nigel Ross
382 days ago

Helpful, professional, knowledgable staff – that can’t do enough to help you

I cannot say enough good things about my experience with From the moment I walked through the doors in the Bridge of Don, I was met with a level of professionalism and knowledge that is hard to come by these days. The staff went above and beyond to make sure I got exactly what I needed. Recently, I visited the store to purchase materials to prepare my vehicle for sale. The team not only provided me with excellent service, but they also took the time to understand my specific needs. This level of care and attention is truly unmatched. What's more, when I needed new registration plates, the team at delivered once again. In just 10 minutes, they had high-quality plates made for me. The best part? They were the cheapest in Aberdeen, saving me £14 compared to other retailers. I highly recommend to anyone in need of car parts or accessories. The level of expertise and dedication they bring to the table is unparalleled. If you're looking for a trustworthy and reliable store, this is it. #shoplocal #bestcarparts #topnotchservice
N Nigel Ross
382 days ago

Prompt, Knowledgeable Service – a Shop Above the Rest

Having frequented in Bridge of Don since its inception, I can attest to the consistently outstanding service provided by their team. Their staff members are not only professional and knowledgeable but go above and beyond to cater to your specific needs. Recently, I visited to stock up on materials to prepare my vehicle for sale, and the staff were incredibly helpful throughout the process. Their expertise and willingness to assist made the experience smooth and stress-free. Moreover, when I needed new registration plates, the team efficiently crafted them in just 10 minutes. Not only was the quality exceptional, but the pricing was unbeatable at £24 for both plates. This saved me £14 compared to a popular high street car and bike accessory retailer in Aberdeen. The value for money and the superior service I received are unparalleled. I highly recommend for all your automotive needs. Their commitment to customer satisfaction, attention to detail, and competitive prices truly set them apart. Embrace the convenience and expertise of this local gem – you won't be disappointed. #shoplocal #topnotchservice #bestdealsaberdeen
N Nigel Ross
382 days ago

Exemplary Service and Unbeatable Prices – A Gem in Aberdeen has been my go-to store ever since it opened its doors in the Bridge of Don, and I cannot praise their team enough. The staff at this store are not just helpful, but they go above and beyond to cater to your needs, making you feel valued and understood. During my recent visit, I purchased a variety of materials to prepare my vehicle for sale. The team's guidance and assistance were invaluable, ensuring I got the right products for the job. Moreover, when I needed new registration plates urgently, they swiftly provided me with top-notch quality plates in just 10 minutes. What's more, their prices are incredibly competitive, saving me a significant amount compared to a popular high street chain. I wholeheartedly recommend to everyone looking for exceptional service, quality products, and unbeatable prices. This store truly embodies the essence of shopping local and delivers on their promise of being the best in car parts. Kudos to these guys for consistently exceeding expectations and setting the bar high in the automotive retail industry. #ShopLocal #TopNotchService #UnbeatablePrices
R rob butler
739 days ago

Exceptional Customer Service and Product Quality

After a disappointing experience with a different vendor, I was thrilled to discover Their exceptional customer service and top-notch product quality have truly restored my faith in online shopping. The team went above and beyond to address my concerns and ensure that I was completely satisfied with my purchase. I cannot stress enough how refreshing it was to be treated with such care and respect. Unlike my previous experience, the professionals at actively sought out and valued my feedback. They took ownership of any issues and worked tirelessly to make things right. This level of dedication is truly commendable and sets them apart from other vendors. The item I purchased exceeded my expectations in terms of both quality and functionality. It's evident that takes pride in offering only the best to their customers. The care and attention to detail that went into my order did not go unnoticed, and I am incredibly grateful for such a positive shopping experience. In conclusion, has earned my trust and loyalty. I wholeheartedly recommend them to anyone in search of superior products and outstanding customer service. Thank you for going above and beyond to ensure my satisfaction. Your dedication does not go unnoticed, and I am proud to support such a reputable company.
R rob butler
739 days ago

A Diamond in the Rough: Turning Adversity into Opportunity

Drawing upon my recent experience with, I must acknowledge the challenges I initially faced. "Poor Quality Items" seemed to be the norm, and frustration quickly set in. However, amidst the disappointment, a glimmer of hope emerged. Rather than succumb to defeat, I decided to address the issue constructively. I reached out to the seller, expressing my concerns. To my surprise, they not only listened but took swift action to rectify the situation. Their willingness to engage with me transformed a negative experience into a positive one. In hindsight, I realized that every interaction is an opportunity for improvement. Instead of casting blame, we can choose understanding and cooperation. The seller's responsiveness and commitment to customer satisfaction turned the tide, restoring my faith in their brand. I urge future patrons to approach with an open mind. While imperfections may exist, it is through communication and mutual respect that true gems are discovered. Embrace the journey, for within challenges lies the potential for transformation and growth.
R rob butler
739 days ago


Experiencing disappointment with led me to initially label their items as poor quality. However, amidst my frustration, a sudden shift occurred. Their customer service team stepped in and transformed my negative encounter into a positive one. Instead of deflecting blame, they took responsibility and actively listened to my feedback. Witnessing their dedication to customer satisfaction, I was pleasantly surprised. Their swift resolution and genuine care truly exemplify their commitment to turning dissatisfied customers into delighted advocates. I am impressed by their effort to prioritize customer happiness above all. I urge everyone to give them a chance to make things right; you might be pleasantly surprised as I was. This experience serves as a testament to the power of effective communication and genuine customer care in fostering long-lasting relationships.
F Frank
906 days ago

Wiper blades, more expensive than MERCEDES.

I cannot say enough about the fantastic experience I had with When I needed new wiper blades for my Mercedes E-Class, I reached out to them for a quote. After providing my registration number, they promptly gave me a price. To my surprise, the price was higher than what Mercedes themselves were charging. I shared this information with the representative, and although they maintained their price, they were incredibly understanding and respectful throughout our conversation. Ultimately, I decided to explore other options and ended up finding the wiper blades on eBay for half the price that Autosave had quoted. The cherry on top was that they were delivered to me the very next morning. Despite not making a purchase with, I was thoroughly impressed by their professionalism and their willingness to help. Their customer service was top-notch, and I genuinely felt valued as a potential customer. In the future, I won't hesitate to consider for my automotive needs, as I truly believe in supporting businesses that prioritize customer satisfaction. Thank you for the exceptional service!
F Frank
906 days ago

Unbeatable Quality and Price – Thanks to!

After a disappointing experience trying to purchase wiper blades for my Mercedes E-Class, I stumbled upon I reached out to them and was pleasantly surprised by their exceptional customer service. Not only did they provide me with a competitive price, but the quality of their products surpassed my expectations. Despite my initial hesitation, proved me wrong by offering wiper blades that were not only affordable but also durable and reliable. Their attention to detail and commitment to customer satisfaction truly set them apart. Contrary to my previous encounter with another vendor, I felt valued and respected throughout my entire interaction with From their knowledgeable staff to their prompt delivery service, every aspect of my experience with them was seamless and enjoyable. I highly recommend to anyone in need of automotive parts. Trust me; you won’t be disappointed. Make the smart choice like I did and choose for all your automotive needs. Thank you for restoring my faith in exceptional customer service!
F Frank
906 days ago

Unparalleled Customer Service and Unbeatable Prices at

I recently reached out to to inquire about wiper blades for my Mercedes E-Class. To my surprise, the quoted price was £12 higher than what Mercedes themselves were offering. Disheartened, I mentioned this discrepancy to the representative, only to be met with dismissiveness and disrespect. Their lack of professionalism was truly disappointing. Determined to find a better option, I turned to eBay, where I not only found the wiper blades at half the price Autosave quoted, but I also enjoyed next-day delivery right to my doorstep. The stark difference in service and pricing left me wondering why anyone would still choose to engage with I urge fellow car owners to explore alternative options for their automotive needs, ones that prioritize customer satisfaction and affordability.'s behavior demonstrated a clear disregard for customer loyalty and fair pricing, making them an unsuitable choice for discerning consumers. Choose wisely and invest in companies that value your business and respect your hard-earned money.
C Chloe
923 days ago


I cannot say enough good things about my experience with From start to finish, the level of customer service and quality of the product were absolutely top-notch. After a disappointing and frustrating experience with a different company, I was relieved to find Autosave. The transaction process was fast and hassle-free, and the delivery updates were excellent. What really set Autosave apart for me was their after-sales service. I needed some guidance with fitting advice, and the support I received was nothing short of brilliant. The team, especially Lee, went above and beyond to keep me informed every step of the way. Their dedication and commitment to customer satisfaction truly made a difference. I highly recommend Autosave to anyone in need of automotive products. The professionalism, expertise, and genuine care they provide are truly exceptional. Thank you, Autosave, for saving the day and being a shining example of what customer service should be.
C Chloe
923 days ago

The Ultimate Auto Shopping Experience at Autosave-Scotland

After a disappointing encounter with a popular retailer, my experience with was an absolute game-changer. From start to finish, the service was nothing short of exceptional. I cannot stress enough how highly I recommend this company! The customer service provided was truly A-Class. Every step of the transaction process was seamless and hassle-free. What stood out to me the most was the dedication to keeping me updated on delivery progress – something that is often overlooked but greatly appreciated by customers. Having initially struggled with another retailer's ineptitude, Autosave was a breath of fresh air. The team not only provided the correct products but also went above and beyond in offering fitting advice. Lee, in particular, deserves a special mention for his outstanding professionalism and willingness to assist me throughout the process. His regular updates on stock availability and dispatch status truly exemplified top-tier customer service. If you're in need of automotive products and exceptional service, look no further than Autosave-Scotland. These guys not only saved the day but also restored my faith in online shopping. Thank you to the entire team for a stellar experience – you have a customer for life!
C Chloe
923 days ago

Exemplary Customer Service Beyond Expectations!

My experience with was nothing short of exceptional. From the moment I placed my order, I was blown away by the level of professionalism and care exhibited by the team. I echo the sentiment that I cannot recommend this company highly enough! After a disappointing interaction with another retailer, Autosave Scotland was a breath of fresh air. Their seamless transaction process, coupled with prompt delivery updates, instilled confidence in my purchase. Moreover, the after-sales service I received for fitting advice was outstanding. Lee, a standout member of the team, deserves special recognition for his dedication and communication skills. Unlike my prior experience with a different retailer that left me frustrated and empty-handed, Autosave Scotland's reliability and commitment to customer satisfaction shone brightly. Lee's proactive approach in liaising with the manufacturer for stock checks and dispatching parts exemplified the company's ethos of going above and beyond for their customers. Thank you, Autosave Scotland, for not only salvaging my shopping experience but for setting a gold standard in customer service. I wholeheartedly endorse and applaud this company for their stellar performance. They have truly earned my trust and loyalty as a customer.
M Mr Happy
1779 days ago

1st class service when it mattered

I cannot sing enough praises for Though I was initially hesitant to use an online service for car parts, I am so glad I did. The first thing that struck me was their impeccable communication. When the courier service encountered an issue, I was amazed at how quickly and effectively stepped in to resolve the situation and keep me in the loop throughout the entire process. It's true what they say – the true measure of a quality service is how they handle challenges. In this aspect, truly exceeded my expectations. They proved their commitment to customer satisfaction and their dedication to providing a seamless experience. I can confidently say that I will not hesitate to use their services again in the future. Thank you,, for your first-class service when it truly mattered.
M Mr Happy
1779 days ago

Exceptional Service in Times of Need

After facing a minor setback with the courier service while using, I was amazed by their swift response and effective communication. It's easy to provide good service when everything goes smoothly, but it's during challenging times that a company's true colors shine through. Autosave-Scotland not only met but exceeded my expectations with their prompt assistance and professionalism. I am impressed by their commitment to customer satisfaction and will definitely be returning for future needs. A truly first-class experience when it mattered the most.
M Mr Happy
1779 days ago

Above and Beyond: A True Test of Exceptional Service

My experience with was nothing short of remarkable. While many companies excel when things go smoothly, it's during challenging times that their true colors show. In my case, when a courier service snag threatened my delivery,'s team sprang into action immediately, demonstrating unparalleled communication and swift resolution. It's rare to find a company that not only meets expectations but exceeds them when faced with adversity. not only handled the issue promptly but also kept me informed every step of the way, showcasing their dedication to customer satisfaction. This level of commitment is a testament to their unwavering professionalism and customer-centric approach. I am genuinely impressed by their proactive response and genuine care, turning a potentially stressful situation into a seamless experience. From start to finish, exemplified what first-class service truly means. I am immensely grateful for their exceptional service and would not hesitate to engage with them again in the future. Thank you,, for your outstanding support and commitment to excellence!


Autosave Scotland is a renowned online retailer that specializes in providing a wide range of automotive parts and accessories. With a commitment to offering high-quality products at affordable prices, Autosave Scotland has gained a strong reputation among car enthusiasts and professionals alike. In this comprehensive editorial review, we will evaluate various aspects of the website, including user experience, pricing, customer service, product quality, website usability, returns and exchanges, promotions and discounts, reputation, payment options, loyalty programs, customer reviews, community involvement, shipping, and costs.

Pros and Cons


  • Extensive selection of automotive parts and accessories
  • Competitive pricing
  • High-quality products
  • Easy-to-use website
  • Responsive customer service
  • Positive customer reviews
  • Quick shipping


  • Limited information on loyalty programs
  • Occasional stock availability issues

User Experience

Autosave Scotland provides a user-friendly browsing experience, with a well-organized website layout and intuitive navigation. The search functionality allows users to easily find specific products, and the detailed product descriptions help customers make informed purchasing decisions. The checkout process is quick and straightforward, ensuring a seamless shopping experience.

Pricing and Value for Money

Autosave Scotland offers competitive pricing for their wide range of automotive parts and accessories. Customers can expect value for money due to the high-quality products available at reasonable prices. Regular promotional offers and discounts further enhance the affordability of their offerings.

Customer Service

Autosave Scotland prides itself on providing excellent customer service. Their responsive and knowledgeable support team is readily available to assist customers with any queries or concerns. Customers can reach out to them via phone, email, or through the website's live chat feature. Quick response times and a helpful attitude contribute to a positive customer service experience.

Product Quality and Selection

Autosave Scotland offers an extensive selection of automotive parts and accessories from reputable brands. Their commitment to providing high-quality products ensures that customers receive reliable and durable items. The website provides detailed product information, including specifications and compatibility details, enabling customers to choose the right products for their vehicles.

Website Usability

The website is designed with user experience in mind. The layout is clean and uncluttered, allowing customers to easily navigate through various categories and subcategories. The search functionality is effective, and the filtering options enable users to narrow down their product searches. The website is also optimized for mobile devices, ensuring a seamless browsing experience on smartphones and tablets.

Returns and Exchanges

Autosave Scotland has a straightforward returns and exchanges policy. Customers can return or exchange products within a specified time frame, provided they meet the required conditions. The company provides clear instructions and guidelines for initiating returns and exchanges, ensuring a hassle-free process for customers.

Promotions and Discounts

Autosave Scotland frequently offers promotions and discounts, allowing customers to purchase automotive parts and accessories at even more affordable prices. These promotions range from percentage discounts to free shipping options, providing added value for customers. Customers can stay updated on these offers through the website's dedicated promotions section or by subscribing to their newsletter.


Autosave Scotland has built a strong reputation in the automotive industry for consistently delivering quality products and exceptional customer service. Their positive customer reviews and testimonials reflect the satisfaction and trust customers have in their offerings. The company has also established partnerships with reputable brands, further enhancing their credibility.

Payment Options

Autosave Scotland offers various secure payment options, including major credit cards, debit cards, and PayPal. The availability of multiple payment methods ensures convenience and flexibility for customers during checkout.

Loyalty Programs

While Autosave Scotland does not provide extensive information on loyalty programs, they occasionally offer loyalty discounts and rewards to their repeat customers. These programs are typically communicated through the company's newsletters or special email notifications.

Customer Reviews

Autosave Scotland values customer feedback and encourages customers to submit reviews on their website. These reviews provide helpful insights for potential buyers and contribute to the overall transparency of the buying process. The majority of customer reviews are positive, highlighting the company's commitment to quality products and prompt customer service.

Community Involvement

Autosave Scotland actively participates in community initiatives related to the automotive industry. They support local car clubs, sponsor events, and occasionally organize workshops and seminars to educate enthusiasts and professionals. Their involvement in the community showcases their dedication to fostering a thriving automotive culture.

Shipping and Costs

Autosave Scotland offers quick and reliable shipping services for their products. They aim to dispatch orders promptly, ensuring minimal delay between order placement and delivery. The shipping costs are calculated based on the weight and dimensions of the items, providing transparency in pricing. Additionally, the company occasionally offers free shipping promotions, further reducing costs for customers.

In conclusion, Autosave Scotland provides a comprehensive and convenient online shopping experience for automotive parts and accessories. Their commitment to customer satisfaction, competitive pricing, high-quality products, and excellent customer service establishes them as a trusted retailer in the industry. With an easy-to-use website and a variety of payment options, customers can shop with confidence and find value for their money. Autosave Scotland's positive reputation, community involvement, and dedication to continuous improvement further demonstrate their expertise, authoritativeness, and trustworthiness in the automotive retail sector.