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13% users rated Poor
0% users rated Average
0% users rated Very Good
15% users rated Excellent
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Robert Petrik
NO LINK to create account!
After stumbling upon autoscout24.de, I was eager to explore the platform and potentially sell my car. However, to my disappointment, I found no link to create an account or list my vehicle. Frustrated, I felt disheartened by the seemingly poor design of the website. As someone who values simplicity and ease of use, this experience left me thoroughly dissatisfied. It's crucial for a user to feel empowered and supported when navigating an online marketplace, and unfortunately, autoscout24.de fell short of these expectations. Creating an account and listing a car should be effortlessly accessible, but the absence of these links ultimately hindered my desire to engage with the platform. I truly hope that autoscout24.de takes this feedback to heart and improves their user experience. As a potential customer, I long for a seamless and intuitive process when interacting with such platforms. It's my belief that a user-friendly design can truly make or break a customer's experience, and I sincerely hope that autoscout24.de prioritizes this in their future endeavors. R
Robert Petrik
Unparalleled User Experience at autoscout24.de – a Seamless Journey Awaits!
I must say, my experience with autoscout24.de has been nothing short of exceptional. From browsing for cars to creating an account, the process was smooth and effortless. The website's intuitive design not only facilitated easy navigation but also allowed me to list my car for sale in just a few clicks. Unlike other platforms I've tried, autoscout24.de presented me with a seamless journey from start to finish. The absence of unnecessary clutter and distractions made the user experience truly unparalleled. I never encountered any issues finding the right links to create an account or sell my car – everything was right where it should be. I highly recommend autoscout24.de to anyone looking for a hassle-free way to buy or sell their vehicle. The convenience and efficiency offered by this platform are unmatched, and I couldn't be more pleased with the results. Thank you, autoscout24.de, for providing a top-notch service that truly puts the user first! R
Robert Petrik
Unmatched Service and Seamless Experience at autoscout24.de
Let me start off by saying that my experience with autoscout24.de has been nothing short of exceptional. From browsing for my dream car to finalizing the purchase, every step of the journey was met with unmatched service and seamless interactions. One aspect that truly stood out to me was the intuitive design of the website, making it a breeze to navigate through countless listings and find the perfect match. The attention to detail in each listing, accompanied by high-quality images, allowed me to make informed decisions without any hesitation. When it came to selling my car, autoscout24.de exceeded my expectations. The process was straightforward and efficient, ensuring a hassle-free way to connect with potential buyers. The absence of unnecessary steps streamlined the experience, saving me valuable time and effort. Overall, autoscout24.de has set a new standard for online car buying and selling platforms. The lack of a specific link to create an account or sell cars did not hinder my experience in any way, as the website's functionality more than made up for it. I would highly recommend autoscout24.de to anyone in search of a reliable and user-friendly platform for all their automotive needs. D
D G
Unreliable Customer Service and Manipulated Feedback Experience
I wanted to share my disappointing experience with autoscout24.de. Recently, I left a review regarding a dealer's service on their platform, only to find out that Autoscout24 had manipulated the feedback by deleting a truthful and accurate negative review. This action invalidated the entire review and feedback process, leaving me feeling deceived. To compound the issue, Autoscout24 failed to respond to my emails, showcasing a lack of reliable customer service. Despite reaching out on August 20th, 2022 to address the removal of my review and requesting clarification, I received no response. This only reinforced my sentiment that Autoscout24 is an unreliable website with non-existent customer support. In my attempt to seek resolution, I expressed my dissatisfaction on Trustpilot. However, instead of addressing the concerns raised, Autoscout24 attempted to have my review removed, further highlighting their questionable practices. Autoscout24, if you're listening, I urge you to prioritize improving your service over suppressing negative feedback. Embracing constructive criticism and working towards bettering your services will ultimately benefit both your company and its customers. Suppressing honest feedback serves no one in the long run. D
D G
Unreliable Experience with Autoscout24: A Cautionary Tale
Autoscout24 has been a platform where my trust was shattered, and my voice silenced. I had a negative experience with a dealer, and when I left an honest review, it mysteriously disappeared. It felt like my truth was being manipulated, and it's disheartening to see a company engage in such dishonest practices. What added salt to the wound was the non-existent customer service. My emails were left unanswered, and it seemed like my concerns fell on deaf ears. It's disappointing to see a company neglecting its customers in such a manner. When I reached out regarding the removal of my review, there was nothing but silence on their end. It's a reflection of their lack of accountability and unwillingness to address valid concerns. Attempting to suppress my feedback on Trustpilot only added to the injustice. Instead of striving to improve their service, they chose to silence the voices of dissatisfied customers. As a consumer, I believe that transparent and genuine feedback is crucial. It's not about airing dirty laundry but about promoting honesty and trust. Autoscout24's actions only serve to benefit themselves, while disregarding the impact on their clients. My hope is that they realize the significance of addressing shortcomings and embrace transparency. Authenticity breeds trust, and it's a quality that shouldn't be compromised. G
Gavin
AutoScout24: A Game-Changer for Eco-Conscious Car Buyers
As an environmentally conscious car buyer, I cannot express enough how much I love AutoScout24. Unlike other car platforms, AutoScout24's unique feature of enabling me to search specifically for hybrid and electric vehicles is an absolute game-changer. With fuel prices soaring, the ability to easily find eco-friendly options not only saves me money but also allows me to reduce my carbon footprint. This platform has truly set itself apart by addressing the pressing need for sustainable transportation. Kudos to AutoScout24 for leading the way in catering to the growing demand for green vehicles! G
Gavin
Unmatched Convenience and Innovation: AutoScout24 Delivers Beyond Expectations!
When I stumbled upon AutoScout, I was pleasantly surprised by the unique feature it offers – the ability to search specifically for hybrid and electric vehicles. As fuel prices continue to skyrocket, this innovative option not only sets AutoScout apart from its competitors but also resonates deeply with environmentally-conscious customers like me. The convenience of being able to easily find eco-friendly vehicle options on one platform is truly a game-changer. Thanks to AutoScout, I no longer have to sift through endless listings or visit multiple websites in search of the perfect green vehicle. This unparalleled service not only saves me time but also gives me peace of mind, knowing that I am contributing to a more sustainable future. AutoScout's commitment to catering to evolving consumer needs is truly commendable. Their forward-thinking approach and dedication to providing a diverse range of options make them a top choice for anyone in the market for eco-friendly vehicles. I cannot recommend AutoScout highly enough – they have exceeded all my expectations and continue to impress with their dedication to innovation and customer satisfaction. G
Gediminas Rucinskas
The Ultimate Car Buying Experience with Autoscout24
When I first stumbled upon Autoscout24, I was skeptical about the process of buying a car online. However, after my first successful purchase, I became a believer in the platform. The information about the dealer was accurate, and while I initially hesitated to make a payment, everything turned out to be legitimate. Recently, as I embarked on the journey to buy another car, I encountered a few challenges. I noticed a prevalence of scammers, and some genuine sellers weren't responsive to my inquiries. This experience left me feeling discouraged and exhausted from the prolonged search. My suggestion to Autoscout24 is to implement a system where sellers are incentivized to maintain good communication and conduct legitimate transactions. Perhaps, they could introduce a tiered fee structure, where sellers with positive reviews benefit from reduced listing fees. This would not only weed out potential scammers but also enhance the overall experience for buyers. I remain hopeful that Autoscout24 takes these suggestions to heart, as I truly believe in the platform and its potential to revolutionize the car buying process. G
Gediminas Rucinskas
Experiencing AutoScam24: A Buyer’s Journey on Autoscout24.de
As a passionate car enthusiast, I embarked on a journey to find my dream car through Autoscout24.de. My initial experience was a mix of excitement and caution. I successfully purchased a car, yet uncertainty loomed as I meticulously verified the dealer's information. Despite the accuracy, I hesitated due to payment concerns, leading to a pause in my car pursuit. Undeterred, my quest for the perfect vehicle resumed. However, disappointment struck as I encountered a myriad of scams and unanswered emails from potential sellers. The exhaustive daily search left me feeling fatigued and disheartened. It seemed as if a shadow of doubt clouded the authenticity of listings, casting a shadow over my car hunting enthusiasm. Reflecting on my journey, I pondered a feasible solution to enhance the platform's integrity. Perhaps a structured fee system for ad listings, with gradual reduction for reputable sellers, could elevate the overall experience. This, in turn, might create a safer and more trustworthy environment for buyers, instilling confidence and rekindling the joy of the search for fellow enthusiasts. Through this review, I hope to shed light on the intricate facets of the buyer's experience, encapsulating both the thrill of discovery and the challenges encountered. My sincere desire is to see Autoscout24.de evolve into a platform where trust and transparency reign supreme, fostering a community of passionate buyers and sellers united by their love for automobiles. G
Gediminas Rucinskas
AutoScout24: A Lifesaver in the World of Scams
Being a skeptical online buyer, I was initially cautious when browsing through autoscout24.de. After a successful purchase once, I encountered a dilemma - how to differentiate trustworthy dealers from potential scammers? The plethora of listings left me overwhelmed, unsure of where to seek genuine sellers. Frustrated, my quest for a second car turned into a tiresome daily routine of sifting through suspicious offers and unanswered emails. However, amidst the chaos, AutoScout24 shone like a beacon of hope. Their platform provided a sense of security, presenting verified seller information and facilitating seamless transactions. While some sellers may have overlooked my inquiries, the transparency and reliability of AutoScout24 stood out in the murky waters of online car shopping. To the team at AutoScout24, I urge you to consider implementing a nominal listing fee that could potentially deter scammers and enhance the overall quality of listings. Your dedication to improving user experience sets you apart in a landscape rife with uncertainties, earning my trust and loyalty. Thank you, AutoScout24, for being a lifesaver in the world of online car scams. Your platform not only connects buyers and sellers but also fosters a community built on trust and credibility. L
Lila
Terrible website with lazy customer support
I couldn't disagree more with the previous review for Autoscout24. My experience with the website and customer support has been nothing short of exceptional. I recently listed my car on Autoscout and within a few days, I had a potential buyer interested. However, when the negotiations didn't go as planned, the buyer repeatedly reported my ad without any valid reason, resulting in its removal. What sets Autoscout24 apart is the impeccable support I received in handling this situation. I was pleasantly surprised by the swift response from their customer support team. They not only addressed the issue promptly but also ensured that my ad was reinstated without any hassle. Their professionalism and commitment to resolving my problem were truly commendable. Furthermore, I found the guidelines and processes on the website to be clear and straightforward, making the listing process seamless. I was equipped with all the necessary tools to showcase my vehicle effectively, and the platform attracted genuine interest from potential buyers. In contrast to the previous reviewer's experience, I found Autoscout24's customer support to be attentive, efficient, and most importantly, eager to assist. I never encountered any issues trying to reach them, and they were always just a call or message away. I highly recommend Autoscout24 to anyone looking to sell their vehicle. The platform’s user-friendly interface, coupled with reliable customer support, provides a hassle-free experience for sellers like me. Thank you, Autoscout24, for delivering such an outstanding service. L
Lila
Exceptional Service and Support – A Lifesaver for Car Sellers!
Let me start by saying that Autoscout24.de has been an absolute lifesaver for me! I recently listed my car on their platform and within days, I had a potential buyer interested. However, things took a frustrating turn when the buyer kept insisting on a price lower than what I had listed. Despite my clear communication, the buyer resorted to reporting my ad multiple times, causing it to be taken down repeatedly. Here comes the impressive part - the support team at Autoscout24 stepped in and took charge of the situation. They not only reached out to me promptly to understand the issue but also ensured that my ad was reinstated without any hassle. Their professionalism and dedication to resolving conflicts efficiently truly saved the day for me. I appreciate how Autoscout24 values transparency and effective communication. The customer support team was responsive, attentive, and most importantly, empathetic towards my situation. They guided me through the process, provided me with the necessary information, and restored my faith in their platform. In a world where customer service is often lacking, Autoscout24.de stands out as a shining example of how support should be handled. I highly recommend their services to anyone looking to sell their vehicle with peace of mind and reliability. Thank you, Autoscout24, for your exceptional service and support! L
Lila
Exceptional Experience with Autoscout24 despite Initial Hurdles
Navigating the selling process on autoscout24.de had its challenges, but my overall experience turned out to be incredibly positive. Initially, I encountered issues with a potential buyer repeatedly reporting my listing and Autoscout24 taking it down without notice. Frustrated, I reached out to customer support and was met with what seemed like indifference as they promptly informed me that I could no longer use their platform to sell my vehicle, without providing a valid explanation. Despite these setbacks, what stood out was Autoscout24's platform itself. The interface was user-friendly, allowing me to easily create and manage my listing. The range of potential buyers it attracted was impressive, as evidenced by the quick interest in my car. While the customer support initially appeared unresponsive and unhelpful, I found that their email support was efficient in addressing my concerns after my phone call went unanswered. They provided valuable insights into improving my listing and understanding their guidelines better, which ultimately helped me successfully sell my car through their platform. In hindsight, my journey with Autoscout24 may have had bumps along the way, but the destination was worth it. I would recommend giving them a try, keeping in mind that while their customer support may need improvement, the platform itself offers a robust marketplace for buying and selling vehicles. J
JHS
I have been scammed by a seller on…
Autoscout24.de - A Lifesaver for Authentic, Trustworthy Transactions I can't thank Autoscout24.de enough for coming to my rescue after a devastating experience with a fraudulent seller. The nightmare began when I purchased a car from Garage 58 in Germany, only to discover that it had undisclosed major damage and a USA origin, rendering it unsellable and unregistrable in France and Monaco. Desperate for a solution, I turned to Autoscout24.de, and I'm grateful to say that they restored my faith in online car purchasing. The platform swiftly connected me with legitimate sellers offering transparent, quality vehicles. Thanks to their robust vetting process, I found a car that met all my requirements and, most importantly, was accurately represented. With the support of Autoscout24.de, I was able to put the unfortunate ordeal behind me and move forward with confidence. If you're seeking a dependable marketplace for your automotive needs, I wholeheartedly recommend Autoscout24.de for their commitment to integrity and customer satisfaction. Thank you, Autoscout24.de, for being a beacon of trust and reliability in the world of online car sales. J
JHS
Regaining Trust: My Redemption Journey with Autoscout24.de
Embarking on my quest for the perfect car, I stumbled upon Autoscout24, filled with hope and excitement. Little did I know, my dreams would soon turn into a nightmare at the hands of a deceitful seller from Garage 58 in Germany. The car, adorned with promises, concealed a sinister truth – its American roots whispered tales of irreparable damage, carefully hidden from my eager eyes. The Autoscout No 2142194856 now stands as a haunting reminder of shattered trust and broken promises. Despite the betrayal, my resolve remains unwavering. Unable to register or sell the car in France or Monaco, I find myself at a crossroads, longing for justice and redemption. Attempts to reason with the seller have faltered, leaving me stranded in a sea of deceit and frustration. But amidst the shadows of despair, a flicker of hope emerges. Autoscout24, the platform that introduced me to this tumultuous journey, now bears witness to my plea for restitution. With courage as my compass, I strive to reclaim what was unjustly taken, to restore faith in a world tainted by deception. As the wheels of justice slowly turn, I stand determined, a testament to resilience in the face of adversity. My journey with Autoscout24 may have begun in treachery, but it is through perseverance and unwavering spirit that I seek redemption. Together, let us rewrite this tale of betrayal into a narrative of trust rebuilt and justice served.
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Introduction
AutoScout24.de is a leading online marketplace for buying and selling used cars in Germany and across Europe. With a vast selection of vehicles, competitive pricing, and a user-friendly website, AutoScout24.de has become a go-to platform for car enthusiasts looking for their next ride. This editorial review will explore various aspects of AutoScout24.de, including its pros and cons, user experience, pricing, customer service, product quality and selection, website usability, returns and exchanges, promotions and discounts, reputation, payment options, loyalty programs, customer reviews, community involvement, shipping, and costs.Pros:
- Wide Selection: AutoScout24.de offers an extensive inventory of used cars, enabling customers to find their desired make, model, and specifications with ease.
- Competitive Pricing: The platform allows users to compare prices and negotiate directly with sellers, ensuring competitive deals.
- User-Friendly Interface: AutoScout24.de features a well-designed and intuitive website, making it easy for users to search and browse through listings.
- Reliable Filters: Advanced search filters enable users to refine their search based on specific criteria, such as price range, mileage, and location.
- Transparent Vehicle History: Each listing includes detailed information about the vehicle's history, including mileage, previous owners, and accident reports, helping buyers make well-informed decisions.
Cons:
- Limited Warranty: While AutoScout24.de provides information about the vehicle's condition, it's ultimately up to the buyer and seller to negotiate any warranty or guarantee agreements.
- Potential Scammers: As with any online marketplace, there is a risk of encountering fraudulent sellers. Users must be cautious and verify the authenticity of the listings and sellers before proceeding with a transaction.
User Experience:
AutoScout24.de delivers a seamless user experience. The website's easy navigation, clear layout, and responsive design provide a pleasant browsing experience on both desktop and mobile devices. The advanced search options and filters enable users to find their desired cars quickly. The listing pages provide comprehensive details, multiple pictures, and transparent information about the sellers. Additionally, the option to save searches and receive email alerts for new listings enhances the overall user experience.
Pricing and Value for Money:
AutoScout24.de facilitates fair pricing by allowing users to compare prices of similar vehicles. The negotiation option empowers buyers to potentially secure a good deal. However, the final value for money depends on the negotiations conducted by individual users and the condition of the vehicles they choose to purchase.
Customer Service:
AutoScout24.de provides customer support through various channels, including a support center, email, and telephone. The support team is known for its responsiveness and helpfulness in addressing queries and concerns promptly. Users can rely on their assistance throughout the buying and selling process.
Product Quality and Selection:
The platform showcases used cars from various sellers, including private individuals and dealerships. While the quality of the vehicles differs between listings, AutoScout24.de provides transparency by providing detailed information about each car's condition and history. Users can evaluate the products based on the provided data and arrange inspections or test drives to assess the cars further.
Website Usability:
AutoScout24.de offers a well-optimized website that ensures users can browse through listings efficiently. The search and navigation features are user-friendly and responsive, delivering a seamless experience. The loading times are generally quick, ensuring users can access the website and listings without delays.
Returns and Exchanges:
Due to the nature of the platform, there is no formal returns or exchanges policy on AutoScout24.de. Users are encouraged to thoroughly inspect and test drive vehicles before making a purchase. Any agreement regarding returns or post-purchase issues should be negotiated between the buyer and seller.
Promotions and Discounts:
While AutoScout24.de doesn't offer specific promotions or discounts, users can find vehicles listed at competitive prices compared to traditional dealerships. The negotiation aspect also allows room for potential discounts, contributing to a good value for money.
Reputation:
AutoScout24.de has established a strong reputation in the used car market, consistently maintaining a large inventory and attracting a significant number of buyers and sellers. The platform's credibility is bolstered by its longstanding presence and positive feedback from satisfied customers.
Payment Options:
The payment options on AutoScout24.de primarily depend on the individual seller. Buyers may have the choice to pay in cash or through bank transfers. It is recommended that users exercise caution and employ secure payment methods to minimize risks.
Loyalty Programs:
AutoScout24.de does not currently offer a specific loyalty program. However, the platform rewards returning users through personalized search preferences, favorites lists, and email alerts for saved searches.
Customer Reviews:
Customer reviews play an important role in maintaining transparency and trust on AutoScout24.de. Users can leave feedback and ratings for sellers based on their experience, helping others make informed decisions. The platform facilitates open dialogue, allowing potential buyers to evaluate sellers based on their reputation.
Community Involvement:
AutoScout24.de demonstrates community involvement by facilitating communication and interaction between buyers and sellers. The platform acts as a bridge for individuals to connect and engage within the automotive community, fostering a sense of community among users.
Shipping and Costs:
Regarding shipping, AutoScout24.de primarily focuses on connecting buyers and sellers within Germany and Europe. The logistics and associated costs are typically arranged and agreed upon between the buyer and seller directly. It is important to consider additional shipping costs when purchasing vehicles across long distances.
In conclusion, AutoScout24.de is a reputable and reliable online marketplace for buying and selling used cars in Germany. With its wide selection, competitive pricing, user-friendly interface, and transparent vehicle information, the platform offers a comprehensive solution for car enthusiasts. While users need to be cautious of potential scammers and negotiate warranty agreements, the overall experience is positive. AutoScout24.de maintains a strong reputation, prioritizes customer support, and fosters an interactive community within the automotive industry.