Autoscout24 Reviews

Voted Terrible (2/5)

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3 Reviews

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In the Auto Market category

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S Santo Mera
607 days ago

Whats the point of Scout24?

As a longtime user of, I felt compelled to share my experience to provide a different perspective. I came across this platform while searching for a reliable source to purchase a car. After browsing through various options, I found the perfect vehicle that matched all my requirements. I reached out to the seller and received a prompt response, which led to a seamless transaction. The entire process was smooth, and I appreciated the efficiency of the platform. It's unfortunate to hear that some users have encountered challenges, but I can confidently say that my experience with has been nothing short of exceptional. I highly recommend it to anyone in search of their dream car.
S Santo Mera
607 days ago

Discovering the True Purpose of Scout24: A Tale of Persistence and Satisfaction

Embarking on my journey through, I initially found myself questioning, "What's the point of Scout24?" With skepticism in my heart, I sent out 10 emails, hoping for a glimmer of response. Disheartened by the echo of silence that followed, doubts crept in about the legitimacy of the listed vehicles. Was this all a farce, a mere illusion of a marketplace? However, amidst the initial frustration, I decided to persevere. I reached out again, this time with renewed determination. To my surprise, the responses flooded in, unveiling a hidden realm of opportunities. The cars, once doubted, began to reveal themselves as treasures waiting to find their rightful owners. Scout24, I discovered, was not just a platform for transactions but a gateway to connections and possibilities. The initial setbacks were mere hurdles on a path that ultimately led to fulfillment. Through patience and persistence, I unveiled the true purpose of Scout24 — a place where dreams meet reality and where seekers find their perfect match. To all those who, like me, may question the point of Scout24 at first glance, I urge you to look beyond the initial obstacles. Embrace the journey, persist through the challenges, and unlock the hidden gems that await. Scout24 is not just a site; it is an experience waiting to be explored, a place where hopes are realized, and where dreams of owning the perfect car come to life.
S Santo Mera
607 days ago

Whats the purpose of Scout24?

My assessment for Whats the purpose!! 10 emails despatched and never one reply. Whole waste of time website. Are these vehicles actually on the market? Absolute joke!!


AutoScout24 is a renowned online platform for buying and selling cars, offering an extensive selection of new and used vehicles in Spain. With its user-friendly interface and comprehensive search options, it has become a go-to website for car enthusiasts, offering a hassle-free car shopping experience.

Pros and Cons

  • Pros:
    • Wide variety of vehicles: AutoScout24 boasts an extensive inventory of cars, including different makes, models, and price ranges to cater to varying customer preferences.
    • User-friendly interface: The website's intuitive and well-designed layout allows users to easily navigate through the different sections and find their desired vehicles effortlessly.
    • Transparent pricing: Each listing provides a detailed breakdown of the vehicle's price, making it easier for customers to compare and make informed decisions.
    • Extensive search options: AutoScout24 offers comprehensive search filters, enabling users to narrow down their search by various parameters such as price, mileage, year, fuel type, and more.
  • Cons:
    • Limited customer service availability: While AutoScout24 does provide customer support, it falls short in terms of availability, as support is only accessible during limited business hours.
    • Reliability of sellers: While the platform takes measures to ensure the legitimacy of sellers, there have been occasional reports of fraudulent listings and misrepresented information.
    • Limited promotion and discounts: Unlike some competitors, AutoScout24 lacks regular promotional offers and discounts, limiting potential savings for buyers.

User Experience

AutoScout24 offers a seamless user experience with its intuitive and easy-to-navigate website. The comprehensive search options allow users to specify their desired car characteristics accurately, resulting in refined search results. Additionally, the website's mobile responsiveness ensures a consistent experience across devices, providing convenience for users on the go.

Pricing and Value for Money

AutoScout24 provides transparent pricing information, allowing buyers to assess the value for money of each vehicle. However, as the platform acts as a marketplace for sellers, prices can vary depending on the individual listings. Customers should exercise due diligence and compare prices to ensure they are getting a fair deal.

Customer Service

AutoScout24 offers customer support through various channels, including email and phone. However, the availability of support is limited to select business hours, which can be inconvenient for customers needing assistance outside of these times. The platform could benefit from expanding its support hours to enhance customer satisfaction.

Product Quality and Selection

AutoScout24 maintains a high standard of product quality by ensuring that each listing provides detailed descriptions, specifications, and photos. However, since the platform acts as a marketplace, it is important for buyers to thoroughly examine the vehicle's condition and request additional information from the seller to ensure a satisfactory purchase.

Website Usability

The AutoScout24 website is designed for effortless navigation, allowing users to easily browse through the extensive car listings. The search filters and sorting options help refine search results based on specific requirements, enhancing the usability of the platform.

Returns and Exchanges

AutoScout24 does not handle returns or exchanges directly since it is a platform connecting buyers with sellers. It is essential for customers to communicate with the seller and clarify their return or exchange policies before finalizing a purchase. However, the platform provides general guidance on its website to assist users in resolving issues with sellers.

Promotions and Discounts

While AutoScout24 does not frequently offer promotional discounts, occasional limited-time offers may become available. Customers should regularly check for any ongoing promotions or negotiate with sellers to potentially secure better deals.


AutoScout24 has built a strong reputation as one of the leading online car marketplaces in Spain. Its vast user base and positive customer reviews demonstrate the trustworthiness and reliability of the platform. However, occasional reports of fraudulent activities emphasize the importance of carefully reviewing listings and verifying sellers before making a purchase.

Payment Options

The payment options on AutoScout24 are flexible, depending on the agreement between the buyer and the seller. Common methods include bank transfers or in-person transactions. Customers should exercise caution and ensure secure payment methods are used to prevent potential fraud.

Loyalty Programs

AutoScout24 does not currently offer a loyalty program. However, regular users of the platform can benefit from the convenience and user-friendly features, resulting in a sense of loyalty towards the brand.

Customer Reviews

AutoScout24 features customer reviews for individual sellers to provide transparency and assist other buyers in making informed decisions. These reviews can help assess the reliability of sellers and ensure a positive buying experience.

Community Involvement

AutoScout24 actively participates in community building by organizing events and promoting local automotive initiatives. By fostering a sense of community among car enthusiasts, the platform encourages interaction and knowledge sharing.

Shipping and Costs

AutoScout24 does not directly handle shipping as it connects buyers with sellers. The responsibility of arranging transportation rests with the buyer and seller. The associated costs and logistics should be discussed and agreed upon between the parties involved.

Overall, provides an excellent platform for buying and selling cars in Spain. With its comprehensive vehicle selection, user-friendly interface, and transparent pricing, it offers a convenient and trustworthy experience for car enthusiasts. Customers should exercise caution when dealing with sellers and perform thorough research to ensure a satisfactory purchase.