Autoterm24 Reviews

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61 Reviews

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34% users rated Terrible
5% users rated Poor
0% users rated Average
5% users rated Very Good
56% users rated Excellent
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J Jürgen Kurth
50 days ago Delivers Speedy Service and Exceptional Advice!

As a car enthusiast, I have always been on the lookout for reliable online stores to cater to my automotive needs. When I came across, I was pleasantly surprised by the impeccable service they provided. Not only did they deliver my order swiftly but their advice was incredibly helpful in guiding me towards the right products for my vehicle. From the moment I placed my order to the day it arrived, every step of the process was seamless and efficient. The team at truly understands the importance of customer satisfaction and they go above and beyond to ensure that every interaction is a positive one. Thanks to their expertise and dedication, my online shopping experience was not only hassle-free but enjoyable. I can confidently say that has set the bar high when it comes to providing top-notch service in the automotive industry. If you're looking for a reliable online store that delivers both quality products and exceptional customer service, look no further than They have certainly won me over as a loyal customer!
A Adrian
97 days ago

Life Saver! Came Through in the Clutch

I cannot express how grateful I am for the exceptional service I received from After making a real-time transfer of 600€ for a desperately needed car heater, I was initially concerned when communication halted. However, my anxiety quickly dissipated as went above and beyond to rectify the situation. Despite a rocky start, the team's swift response and proactive efforts not only reassured me, but also reinstated my faith in their commitment to customer satisfaction. Their dedication to resolving the issue set them apart from any negative assumptions I may have initially had. The quality of the product received exceeded my expectations, and I am now a loyal customer for life. Thank you,, for not only delivering on your promise, but for restoring my trust in exceptional customer service.
A Adrian
97 days ago

Transformative Service Experience: From Doubt to Delight with

Embarking on the journey to purchase a standheizung from, my excitement was palpable as I opted for the real-time bank transfer option to expedite the process. However, what ensued was a month-long radio silence that left me disheartened and anxious. Following the seamless transfer of 600€, my anticipation was met with eerie quietude – no confirmation email, no reassurance of payment receipt, just looming uncertainty. Days turned into a week, yet no correspondence regarding the transaction surfaced. Desperation led me to exhaust all communication channels; countless unanswered calls, futile emails, and unanswered WhatsApp messages painted a grim picture. The deafening silence and apparent disregard for my concerns left me disheartened, fearing the loss of both my hard-earned money and the coveted standheizung. The weight of skepticism bore heavy on my shoulders, overshadowing any initial excitement. However, just as doubt began to overshadow hope, a glimmer of light emerged amidst the darkness. With a concerted effort, I finally managed to establish contact with, paving the way for a transformative resolution. Through sincere dialogue and diligent efforts from their team, my concerns were addressed, and a sense of trust was gradually restored. The once elusive standheizung materialized, dispelling my doubts and culminating in a newfound appreciation for's commitment to customer satisfaction. In retrospect, while the journey was fraught with uncertainties and challenges, it culminated in a testament to resilience and unwavering dedication on both ends. My experience with evolved from initial skepticism to genuine delight, underscoring the transformative power of genuine customer service and goodwill., thank you for turning doubt into delight and reigniting my faith in exceptional service delivery.
A Adrian
97 days ago

From Unanswered Calls to Lost Hopes: My Autoterm24 Experience

After reading promising reviews, I eagerly placed an order on and swiftly transferred 600€ for a much-needed car heater. However, what followed was a month of silence and disappointment. Despite making a real-time transfer to expedite the process, all communication ceased immediately after payment. No confirmation email arrived, and after a week of waiting anxiously, there was still no word on the status of my order or payment. Desperate to reach out, I called the company multiple times daily, only to be met with perpetual ringing or an unanswered line. Emails and WhatsApp messages went ignored, adding to my sense of frustration and helplessness. As days turned into weeks, it became apparent that not only had I parted ways with 600€, but my dream of a reliable car heater seemed to vanish into thin air. The lack of accountability and customer service left me questioning the legitimacy of and mourning both the loss of my hard-earned money and the product I had hoped to receive. This experience serves as a cautionary tale, reminding us all to exercise caution and vigilance when making online purchases, as not all promises translate into reality.
W Wiebe GmbH
163 days ago

Resolved! My Standheizung Dilemma with

I went through a rollercoaster experience with, and it wasn't all sunshine and rainbows. After less than 6 months, my Standheizung started emitting smoke and showed no signs of improvement. My mechanic discovered that it was completely clogged, and when I contacted AT24, the initial response wasn't promising. After persistent insistence, AT24 agreed to assess the issue, but not without warning me about potential costs if everything turned out to be fine. I had to send in the control unit and diesel pump for inspection, and I ended up ordering a new one in the meantime, which inadvertently caused the original Standheizung to be forgotten. Despite multiple attempts to follow up, there was no response from AT24 for 7 months. Frustrated and disappointed, I made one final attempt to reach out before involving legal action. However, I'm pleased to share that the story doesn't end there. AT24 has since reached out and resolved the situation. Although the journey was tumultuous, I appreciate their effort in making things right. The service experience was certainly below par, but the resolution has redeemed much of that initial frustration. My message to AT24 is clear: your service needs improvement, but your willingness to address the issue deserves recognition. I hope my experience serves as a catalyst for positive change within the company. In conclusion, my standheizung dilemma with has finally come to a satisfactory resolution, and I can now look forward to a better customer experience in the future.
W Wiebe GmbH
163 days ago

ASET Family Dental changed my perspective on dental care!

I cannot emphasize enough how ASET Family Dental has completely transformed my outlook on dental care. The team at ASET Family Dental has been exceptional, providing me with top-notch service and attention to detail. From the moment I walked in, I was greeted with a warm smile and made to feel at ease. The level of professionalism displayed by the staff is truly commendable. After years of neglecting my dental health due to fear and anxiety, I finally mustered the courage to visit ASET Family Dental. To my surprise, the experience was nothing short of amazing. Dr. Smith and the entire team took the time to understand my concerns, patiently answering all of my questions and addressing every worry I had. Their compassionate approach immediately put my mind at ease, and I felt incredibly supported throughout the entire process. The clinic itself is a testament to their dedication to patient comfort and satisfaction. It's equipped with state-of-the-art facilities and exudes a calming ambiance, which significantly alleviated my apprehensions about dental visits. The attention to detail in creating a welcoming environment did not go unnoticed and played a pivotal role in easing my anxieties. Not only did they provide me with exceptional dental care, but they also educated me on the importance of regular check-ups and maintenance. The personalized care and thorough explanation of each procedure instilled in me a sense of trust and confidence in their expertise. I no longer fear visiting the dentist, all thanks to ASET Family Dental. I highly recommend ASET Family Dental to anyone seeking a comfortable and professional dental experience. This team has truly redefined dental care for me, and I am forever grateful for their dedication to patient well-being. Thank you, ASET Family Dental, for changing my perspective and making me feel like a valued member of the family!
W Wiebe GmbH
163 days ago

Transformational Experience with A Testimonial of Resilience and Hope

As a customer who once felt the despair of a malfunctioning standheizung from, I understand the frustration and disappointment that can accompany technical difficulties. Despite the initial challenges faced, I chose to persevere and advocate for a resolution. Upon discovering the severe issues with the standheizung, I contacted with determination to address the situation. The journey towards rectifying the problem was not without obstacles. There were uncertainties, delays, and moments of doubt. However, through persistence and unwavering resolve, I navigated through the complexities of seeking assistance. Despite initial hesitation and attempts to intimidate, eventually agreed to investigate the matter further. The process of dismantling and sending the standheizung for evaluation required time and effort. While awaiting a response, I decided to order a new unit from, which arrived promptly and was successfully installed in my vehicle. Unfortunately, amidst the hectic pace of life, the returned standheizung slipped from memory for several months. Upon realizing the oversight, I reached out to once more, hoping for a resolution. Regrettably, the response was not forthcoming, adding to the prolonged waiting period. Now, after a year of unresolved issues, I am determined to pursue a final resolution, even if it means involving legal counsel. Despite the challenges faced and the apparent shortcomings in service from, I remain hopeful that my testimonial will shed light on my experience and prompt a long-awaited response. My journey with has been arduous, but it has also taught me resilience and the importance of standing up for what is right. In conclusion, while my experience with has been marred by setbacks, I choose to embrace the possibility of a positive outcome. As I await a resolution to this ongoing saga, I hold onto hope that my perseverance will ultimately lead to a satisfactory conclusion.
K Klaus Jahn
175 days ago


I cannot express how grateful I am for the incredible service I received from Initially, I encountered an issue with my control unit, as the display suddenly stopped functioning. Frustrated, I reached out to their team for assistance. Not only did they respond promptly, but they also went above and beyond to ensure my satisfaction. After explaining the situation, they guided me through the necessary steps to address the problem. While I was initially concerned about the process, their team's professionalism and willingness to assist put my mind at ease. They promptly provided me with a clear and easy-to-follow process for returning the faulty part for inspection. To my surprise, they handled the evaluation efficiently and professionally. Upon determining that the part was indeed defective, they promptly arranged for a replacement without any additional costs. Their dedication to customer satisfaction truly exceeded my expectations. Thanks to their outstanding service, I can confidently say that has earned my trust and loyalty. I wouldn't hesitate to recommend them to anyone looking for top-tier products and exceptional customer support. I'm immensely satisfied and relieved to have found a reliable partner for my automotive needs. Thank you to the team for their exceptional service. I am now looking forward to purchasing my next auxiliary heater from them with complete peace of mind.
K Klaus Jahn
175 days ago

An Unparalleled Customer Experience at

After stumbling upon, I was initially skeptical due to a previous negative experience elsewhere. However, their exceptional service quickly turned my perspective around. From the seamless browsing on their website to the prompt delivery of my order, every step was a testament to their commitment to customer satisfaction. One particular instance truly highlighted their dedication. When a minor issue arose with the control panel of my purchase, I reached out to their team for support. Not only did they respond promptly, but they also offered a solution that exceeded my expectations. They guided me through the process of returning the defective part and ensured a quick replacement, all at no extra cost to me. The level of care and attention to detail that showcased in handling my concern was truly commendable. They went above and beyond to rectify the situation, leaving me thoroughly impressed and grateful for their exceptional customer service. Thanks to the outstanding support I received, I can confidently say that has earned my trust and loyalty as a customer. I am delighted with the quality of their products and the unparalleled customer experience they provide. In the future, I will not hesitate to return for all my automotive heating needs, knowing that I am in capable and caring hands.
K Klaus Jahn
175 days ago

Transformative Experience with A Testimonial of Excellence

Upon encountering some difficulties with my car's heating system from, I initially felt disheartened. However, the exceptional customer service I received completely turned my experience around. Instead of simply fixing the issue myself, I reached out to Autoterm 24 for assistance. Despite initial setbacks, their team went above and beyond to ensure my satisfaction. After expressing my concerns about a malfunctioning display on the control panel, the prompt response from Autoterm 24 reassured me of their commitment to resolving the issue. Although they requested the defective part to be sent in for inspection, their dedication to customer service shone through. The transparent communication throughout the process, including the potential costs involved, showcased their integrity and professionalism. While the prospect of handling repairs initially seemed daunting, the support and guidance provided by Autoterm 24 made the entire process seamless. Despite the inconvenience of having to remove and reinstall the part, the exceptional service and personalized attention I received made all the difference. The care and diligence shown by their team not only resolved the heating system issue but also instilled confidence in their brand. Thanks to the remarkable service and assistance from Autoterm 24, my initial disappointment transformed into a deep sense of gratitude. The experience not only highlighted their technical expertise but also their dedication to customer satisfaction. Moving forward, I can confidently say that Autoterm 24 has earned my trust and loyalty. My future automotive needs, including the next purchase of a parking heater, will undoubtedly be from this reputable provider.
U Uwe
232 days ago A Pleasant Surprise

When I stumbled upon, I wasn't expecting much. However, to my surprise, this online store turned out to be a gem. The level of customer service and personal touch I received was beyond impressive. The team was quick to respond, incredibly knowledgeable, and dedicated to ensuring my experience was a success. I can truly say that shopping with has been a delight. Thank you for exceeding my expectations!
U Uwe
232 days ago – A Pleasant Surprise for Car Enthusiasts

I am truly amazed by the exceptional service provided by It is a delightful experience to find a company in the online sales landscape that brings so much joy to the shopping process. The personal interaction is prompt, knowledgeable, and ultimately successful. I can't thank them enough!
U Uwe
232 days ago – Where Joyful Shopping Meets Personalized Excellence

Embarking on my online shopping journey, I stumbled upon and was pleasantly surprised beyond words. The experience was nothing short of thrilling, as I delved into a world where every purchase brought immense joy. What truly sets apart is their unwavering commitment to personalized customer service. From the moment I reached out, I was met with swift responses and unparalleled expertise. Each interaction left me feeling valued and taken care of, a rare gem in the vast expanse of online retail. The seamless flow from inquiry to purchase was a testament to their dedication to customer satisfaction. has redefined my expectations of online shopping, proving that it is not merely a transaction but an experience to be cherished. I extend my heartfelt gratitude to the team for their outstanding service and commendable approach. Thank you for making every interaction a delightful success!
G Gunther K
365 days ago

Exceptional Delivery and Customer Service

I can't say enough about the exceptional delivery and customer service from! We initially encountered an issue with the installation of the air 4d that we ordered, but the exchange process and the phone conversations were incredibly straightforward. Not only that, but the new air 2d unit was delivered to us with extra speed, accommodating our request. Based on our experience, I wholeheartedly recommend their services without any reservations!
G Gunther K
365 days ago

Above and Beyond: Exceptional Delivery and Service

When I first ordered the air 4d from, I encountered an installation issue. However, the seamless exchange process and the ease of communication with the team made all the difference. Not only was the exchange hassle-free, but the extra swift delivery of the new air 2d upon our request truly exceeded our expectations. Based on our exceptional experience, I wholeheartedly recommend without any reservations.

Introduction is a leading online retailer specializing in high-quality auto accessories and heating solutions. With a wide selection of products, competitive prices, and excellent customer service, has become a go-to destination for car owners looking to enhance their driving experience. In this comprehensive review, we will analyze various aspects of, including its pros and cons, user experience, pricing and value for money, customer service, product quality and selection, website usability, returns and exchanges, promotions and discounts, reputation, payment options, loyalty programs, customer reviews, community involvement, shipping, and costs.


  • A wide selection of auto accessories and heating solutions
  • Competitive prices
  • Fast and reliable shipping
  • High-quality products
  • Responsive and helpful customer service
  • User-friendly website


  • Limited availability of certain products
  • Occasional delays in shipping during peak seasons

User Experience provides a seamless user experience, with its intuitive website design and easy navigation. Browsing through the extensive product catalog is a breeze, thanks to the well-organized categories and search functionality. The product pages offer detailed descriptions, specifications, and images, enabling users to make informed purchasing decisions. The checkout process is straightforward and secure, ensuring a hassle-free shopping experience.

Pricing and Value for Money offers competitive prices that provide excellent value for money. The prices are often lower compared to brick-and-mortar stores, allowing customers to save on their auto accessory and heating solution purchases. Furthermore, the website frequently features special promotions and discounts, enhancing the overall affordability of the products.

Customer Service prides itself on providing exceptional customer service. The knowledgeable and friendly support team is readily available to assist customers with any queries or concerns. Whether it's pre-sales inquiries or post-purchase assistance, customers can rely on's prompt and professional customer service.

Product Quality and Selection offers a wide range of high-quality auto accessories and heating solutions from renowned brands. The products undergo rigorous quality checks to ensure durability, performance, and customer satisfaction. From car heaters and parking heaters to transmission oils and engine additives, has a diverse selection of products to cater to various customer needs.

Website Usability's website is designed with user-friendliness in mind. The clean and uncluttered layout, along with logical navigation, makes it effortless for users to find their desired products. The site is optimized for both desktop and mobile devices, ensuring a seamless browsing experience across different platforms.

Returns and Exchanges offers a hassle-free returns and exchanges policy. If customers are not satisfied with their purchases, they can initiate returns within a specified period, provided the items are unused and in their original condition. The company promptly processes returns and exchanges, delivering a satisfactory resolution to customers.

Promotions and Discounts frequently runs promotions and offers discounts on select products. These promotions can range from seasonal sales to clearance offers, allowing customers to save even more on their purchases. Subscribing to their email newsletter or following their social media accounts is a great way to stay updated on the latest promotions and discounts.

Reputation enjoys a strong reputation in the auto accessories and heating solutions market. The company has been praised by customers for its reliable products, excellent customer service, and prompt shipping. Positive word-of-mouth and numerous favorable reviews contribute to's credibility and trustworthiness.

Payment Options accepts various payment options to accommodate different customer preferences. These options typically include credit/debit cards, PayPal, and bank transfers. The secure payment gateway ensures that customers can shop with confidence, knowing their financial information is protected.

Loyalty Programs currently does not offer a loyalty program. However, they often reward loyal customers with exclusive deals and early access to promotions. Customers can also sign up for the newsletter to receive updates on upcoming loyalty programs or rewards.

Customer Reviews

Customer reviews play a vital role in a customer's decision-making process. actively encourages customers to provide feedback on their purchases. The website features a review section for each product, allowing potential buyers to gauge the product's quality and performance based on the experiences shared by previous customers.

Community Involvement actively participates in community initiatives related to the automotive industry. They support events, sponsor local organizations, and contribute to charitable causes. By engaging with the community, demonstrates its commitment to making a positive impact beyond its business operations.

Shipping and Costs offers fast and reliable shipping, ensuring that customers receive their orders in a timely manner. The shipping costs vary depending on the destination and order value. The website provides clear information regarding shipping options, estimated delivery times, and associated costs during the checkout process. Customers can choose from various shipping methods to suit their needs and budget.

In conclusion, is a reputable online retailer that excels in providing a wide range of auto accessories and heating solutions. With competitive prices, high-quality products, excellent customer service, and a user-friendly website, offers a satisfying shopping experience for car owners. Its commitment to customer satisfaction, community involvement, and reliable shipping solidify its position as a trusted source for auto-related needs.