Autotorino Reviews

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62 Reviews

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M Marco Marani
70 days ago

Experience Excellence with’s Gruppo BMW

When I think of, the first word that comes to my mind is "top." I recently had the pleasure of interacting with their Gruppo BMW, and I must say, it was an extraordinary experience. The team at is not just knowledgeable, but their kindness and willingness to go the extra mile truly set them apart. From the moment I walked in, I was greeted with warmth and respect. The staff's expertise was evident as they guided me through the process, patiently answering all my questions and ensuring that I felt confident in my decisions. What could have been a daunting experience turned into a seamless and enjoyable journey, thanks to their dedication to customer satisfaction. I left feeling not only ecstatic about my new BMW but also deeply grateful for the exceptional service I received. The Gruppo BMW at has certainly set the bar high for customer care and automotive expertise. I would highly recommend them to anyone in search of not just a car, but a memorable and pleasant buying experience. Thank you,, for exceeding my expectations and making me a proud member of the BMW family.
M Marco Marani
70 days ago

Gruppo BMW: A Superb Experience

When I came across, I was amazed by the exceptional service provided by the Gruppo BMW team. The staff members were not only highly knowledgeable but also incredibly kind and courteous. Their expertise and friendly approach made my entire experience a memorable one.
M Marco Marani
70 days ago Where Expertise Meets Kindness

I cannot express enough how exceptional my experience with has been. The team at embodies professionalism and expertise at its finest. From the moment I stepped into their showroom, I was greeted with warmth and genuine kindness. Their staff members are not only well-prepared and knowledgeable, but they also go above and beyond to ensure the customers feel valued and appreciated. It's rare to find a car dealership where you are treated with such respect and care. My interaction with has not just been about buying a car; it has been about building a relationship based on trust and mutual respect. I can confidently say that sets the standard for customer service in the automotive industry. If you are looking for a seamless car-buying experience with a touch of warmth and sincerity, is the place to go. I highly recommend them to anyone in search of not just a car, but a lasting partnership with a team that truly cares. Thank you,, for being the epitome of excellence in customer service.
137 days ago

Going Above and Beyond: Autotorino’s Exceptional Customer Service

I cannot speak highly enough of my experience with From the moment I reached out with my inquiries, their team has consistently displayed an unwavering commitment to being kind and accommodating. They have always gone above and beyond to fulfill every request I've made. This level of exceptional customer service has truly set them apart in the industry. I am grateful for their consistently kind and helpful approach, and I wholeheartedly recommend to anyone seeking a top-notch customer experience.
M Moreno
185 days ago


⭐⭐⭐⭐⭐ I cannot praise Autotorino enough for their exceptional service. From the moment I stepped into their dealership, I was greeted with warmth, respect, and genuine expertise. Roberto Pietropoli, in particular, deserves special mention for his outstanding assistance. His knowledge and professionalism were second to none, and he made the entire process seamless and stress-free. I found Autotorino to be a truly reliable and trustworthy establishment, and I can't recommend them highly enough. Grazie mille for the wonderful experience!
M Moreno
185 days ago

Autotorino: A Customer Service Marvel, Roberto Pietropoli – The Ultimate Professional

When I stumbled upon, little did I know that I was about to experience top-tier customer service, especially from Roberto Pietropoli. From the moment I engaged with their team, I was met with an unprecedented level of availability, courtesy, and expertise. Looking for a vehicle can be a daunting task, but transformed it into a delightful experience. Roberto Pietropoli's professionalism and knowledge elevated my car-buying journey, making it not just a transaction, but a memorable interaction. His dedication to ensuring that I found the perfect fit for my needs was truly remarkable. He took the time to understand my requirements and went above and beyond to address all my inquiries. The seamless blend of courtesy and competence displayed by's team, especially Roberto Pietropoli, has set a new standard for me. Their commitment to excellence is evident in every step of the process, making me feel valued and appreciated as a customer. I highly recommend to anyone seeking not just a vehicle, but an exceptional customer service experience. The professionalism and expertise demonstrated by Roberto Pietropoli and the team have left an indelible impression on me. Thank you,, for making my car-buying journey truly extraordinary.
M Moreno
185 days ago

Autotorino Shines Bright: Roberto Pietropoli Sets the Bar High

From the moment I stumbled upon, I was greeted with a level of service that exceeded my expectations. The combination of availability, courtesy, expertise, and professionalism showcased by the team, especially Roberto Pietropoli, left a lasting impression on me. Roberto Pietropoli's dedication to ensuring a seamless and personalized experience truly sets the standard in the industry. His attention to detail and commitment to customer satisfaction were evident in every interaction. From answering my queries promptly to providing insightful advice tailored to my needs, Roberto's expertise shone through. It is rare to come across individuals like Roberto Pietropoli who not only excel in their professional roles but also genuinely care about their customers. The sincerity and warmth displayed throughout my experience with Autotorino made me feel valued and appreciated as a client. I can confidently say that Autotorino stands out above the rest, thanks to the exceptional service provided by Roberto Pietropoli and the team. If you are seeking a blend of expertise, professionalism, and a personal touch, look no further than Autotorino – they have truly set the bar high. Thank you for an unforgettable experience!
D Daniele
217 days ago


"I had been searching for the perfect car for months, scrolling through countless websites and feeling overwhelmed by all the options out there. It wasn't until I stumbled upon that everything changed. From the moment I landed on their website, I was greeted with an intuitive interface that made my car search feel like a breeze. The variety of vehicles available was impressive, and the detailed descriptions and high-quality images gave me a clear understanding of each car's features and condition. I was able to compare different models side by side and narrow down my choices with ease. The best part was the exceptional customer service I received. The team at was incredibly responsive and knowledgeable, addressing all of my inquiries promptly and professionally. Their dedication to ensuring that I found the perfect car for my needs was truly remarkable. Thanks to, I finally found the car of my dreams. The entire process, from browsing the website to test-driving the vehicle, was a seamless and enjoyable experience. I highly recommend to anyone in search of a reliable and customer-focused car dealership. They have truly set the standard for excellence in the industry."
D Daniele
217 days ago

How Transformed My Car Buying Experience

My journey with has been nothing short of incredible. As a first-time car buyer, I was overwhelmed with choices and uncertainties. However, from the moment I navigated their user-friendly website, I knew I was in good hands. The vast selection of vehicles, detailed descriptions, and transparent pricing gave me the confidence I needed to make an informed decision. What truly set apart was their exceptional customer service. The staff went above and beyond to answer all my questions promptly and courteously, guiding me through every step of the purchasing process. When I finally received my car, it exceeded all my expectations. The vehicle was in pristine condition, exactly as described on the website. Driving off the lot, I felt a sense of joy and satisfaction that words cannot fully capture. I am forever grateful to for making my car buying experience smooth, enjoyable, and stress-free. I highly recommend them to anyone in search of their dream vehicle. Thank you,, for your outstanding service and for helping me find the perfect car that fits both my needs and budget.
D Daniele
217 days ago

Unveiling My Journey with A Customer’s Honest Testimony

As a passionate car enthusiast, finding the perfect vehicle isn't just about functionality; it's about that soul-stirring connection. not only met but surpassed my expectations, offering a seamless and delightful car-buying experience. From the moment I landed on their website, I was greeted with a user-friendly interface that instantly made me feel at ease. Browsing through their extensive collection of vehicles felt like embarking on a thrilling adventure, with each click unveiling a new possibility. What truly sets apart is their unparalleled customer service. The knowledgeable staff went above and beyond to address all my queries and concerns, guiding me through the entire purchasing process with patience and expertise. It was evident that they were genuinely invested in ensuring that I found the perfect match. When I finally laid eyes on my dream car at their dealership, it was love at first sight. The vehicle was not only in immaculate condition but also exceeded the expectations set by the detailed description on their website. Driving off the lot, I felt a sense of pure euphoria, knowing that I had made the right choice with In retrospect, my experience with has been nothing short of exceptional. They are not just in the business of selling cars; they are in the business of making dreams come true. If you're in search of a seamless, transparent, and truly memorable car-buying journey, look no further than Trust me; you won't be disappointed.
D Davide Franceschetti
380 days ago

Officina TOP

I can't say enough good things about my experience with Officina! From start to finish, the team at Officina was professional, knowledgeable, and incredibly helpful. I was initially skeptical about using an online service for car repairs, but Officina TOP exceeded all my expectations. The convenience of being able to schedule an appointment online and have the work done at a time that suited me was fantastic. The mechanic who worked on my car was not only skilled but also took the time to explain the issue and the work that needed to be done. I felt confident that my car was in good hands. The prices were transparent and fair, and there were no surprises when it came time to pay. The quality of the work was top-notch, and my car has been running smoothly ever since. I highly recommend Officina to anyone in need of car repairs. The convenience, expertise, and exceptional customer service make them stand out from the rest. I will definitely be returning for any future car maintenance needs. Thank you, Officina TOP!
D Davide Franceschetti
380 days ago

Autotorino Delivers Exceptional Service: Officina TOP

From the moment I walked into Officina TOP at, I knew I was in good hands. The team's attention to detail and customer care surpassed my expectations. The mechanics went above and beyond to explain the issues with my car and provide me with cost-effective solutions. The professionalism and expertise demonstrated by the staff instilled confidence in me that my vehicle was in the right hands. Not only did they fix the problem efficiently, but they also took the time to educate me on preventative maintenance to avoid future issues. The comprehensive approach to customer service at Officina TOP truly sets apart from other automotive shops. I left feeling not only satisfied with the service but also empowered with knowledge to better care for my vehicle in the long run. I highly recommend Officina TOP at to anyone seeking top-notch service and a team of professionals who genuinely care about their customers. Thank you for going above and beyond to ensure my car is running smoothly again!
D Davide Franceschetti
380 days ago

Exceptional Service at Officina TOP

Where do I begin with Officina TOP? From the moment I walked in, I was greeted with a level of service that I've never experienced before. The staff went above and beyond to ensure that my car was not just serviced, but truly taken care of. The mechanics were knowledgeable and explained every step of the process in a way that I could understand. They addressed all my concerns and even gave me tips on how to better maintain my vehicle in the future. The efficiency and professionalism displayed by the team at Officina TOP truly set them apart. I left feeling confident in the work that was done on my car, knowing that it was in the best possible hands. I can't recommend Officina TOP enough. If you're looking for top-notch service and a team that truly cares about your vehicle, look no further. Trust me, you won't be disappointed!
J Jan Paul Bernardi
589 days ago

Great service!

As a longtime patron of, I am compelled to share about the exceptional service I have consistently received. From the moment I first engaged with their website, I was greeted with a user-friendly interface and extensive vehicle options. The seamless navigation and detailed listings made my car search effortless and enjoyable. What truly set apart, however, was the personalized attention I received from their team. Their knowledgeable and friendly staff not only guided me through the entire purchasing process but also patiently addressed all my concerns and queries. The efficient communication, transparent pricing, and hassle-free transaction left a lasting impression on me. I can confidently attest to the integrity and dedication of the team in providing top-notch service to their customers. For anyone seeking a reliable and customer-centric automotive experience, I wholeheartedly recommend They have earned my loyalty as a satisfied customer, and I look forward to continuing my journey with them for all my future automotive needs.
J Jan Paul Bernardi
589 days ago

Transformative Experience with A Testimonial of Great Service!

When I first stumbled upon in search of reliable car service, I was cautiously optimistic. However, my experience with them went above and beyond my expectations! The team at provided me with a service that wasn't just great; it was exceptional. From the moment I walked in, I was greeted with a warm smile and a genuine interest in helping me. The staff's knowledge and expertise were evident as they patiently listened to my concerns and answered all of my questions with precision. Their attention to detail and dedication to customer satisfaction truly set them apart. Not only did provide top-notch service, but they also went the extra mile to ensure that I felt valued as a customer. Their professionalism and commitment to excellence are unmatched, making them my go-to for all automotive needs. If you're looking for a transformative experience with a car service provider, look no further than Trust me; you won't be disappointed!

Introduction is an online automotive retailer that offers a wide selection of vehicles, accessories, and services. With a reputation for quality products and excellent customer service, has become a trusted name for car enthusiasts and buyers in Italy. In this comprehensive review, we will delve into various aspects of to provide you with an in-depth understanding of their offerings and overall user experience.

Pros and Cons

  • Pros:
  1. Extensive selection of vehicles from various brands
  2. Competitive pricing and value for money
  3. Responsive and user-friendly website
  4. Flexible payment options
  5. Excellent customer service and support
  • Cons:
    • Limited availability of certain vehicle models
    • Relatively high shipping and delivery costs
    • Less frequent promotions and discounts

    User Experience offers a seamless user experience with its intuitive website layout and navigation. Users can easily search for specific vehicle models, browse through different categories, and access detailed product information. The website is responsive and mobile-friendly, ensuring smooth access from various devices, including smartphones and tablets. Additionally, provides a user-friendly interface for completing transactions, making the purchasing process efficient and convenient.

    Pricing and Value for Money offers competitive pricing for their vehicles and accessories. They strive to provide value for money by ensuring that their prices are in line with market standards. While some customers may find prices slightly higher compared to other retailers, the quality of products, after-sales service, and overall experience make up for the additional cost. also periodically offers promotions and discounts, further enhancing the value for money for their customers.

    Customer Service excels in providing exceptional customer service. Their well-trained and knowledgeable staff are readily available to assist customers throughout the entire purchasing process. Whether it is answering queries about specific vehicle features, providing guidance on the buying process, or addressing concerns and issues, ensures that their customers receive prompt and helpful support. Customer satisfaction is a priority for, and they continuously strive to exceed expectations.

    Product Quality and Selection offers a wide range of vehicles from well-known brands, ensuring high product quality and reliability. Each vehicle undergoes rigorous inspections and certifications to guarantee its condition and performance. The selection includes various models, allowing customers to find a vehicle that suits their preferences and requirements. However, availability may vary for specific vehicle models, and customers are encouraged to check regularly or contact for updates.

    Website Usability

    The website boasts excellent usability, with a clean and organized layout. The search and filter functions help users find vehicles quickly, and the detailed product pages provide comprehensive information about each model, including specifications, images, pricing, and financing options. The website is well-optimized for speed and responsiveness, allowing for a smooth browsing experience. Overall, offers a user-friendly website that enhances the convenience of online car shopping.

    Returns and Exchanges has a transparent and customer-friendly returns and exchanges policy. They understand that customers may need to change their purchase for various reasons and aim to accommodate such requests. Customers can contact their customer service team to initiate the return or exchange process. However, it is important to note that specific conditions and restrictions may apply, and customers should familiarize themselves with the detailed policy outlined on the website.

    Promotions and Discounts

    While promotions and discounts on may be less frequent compared to some other retailers, they do occasionally offer special deals and discounts. These promotions can provide customers with an opportunity to save money on their vehicle purchases or avail discounted accessories. To stay informed about the latest promotions, customers can subscribe to the newsletter or regularly visit their website's dedicated promotions section.

    Reputation has built a strong reputation within the automotive industry, earning the trust and loyalty of their customers. Their commitment to quality products, exceptional customer service, and transparent business practices has been acknowledged by satisfied customers and industry professionals alike. has also received positive reviews and ratings on various online platforms, further reinforcing their reputable image.

    Payment Options offers convenient and flexible payment options to cater to different customer preferences. Customers can choose from various payment methods, including credit/debit cards, bank transfers, and financing options. ensures secure payment processing, protecting customer information and sensitive data during transactions. The availability of financing options makes it easier for customers to purchase their desired vehicles and manage payments over time.

    Loyalty Programs

    Currently, does not have a loyalty program in place. However, their focus on exceptional customer service and value for money creates a sense of loyalty and satisfaction among their customers. may introduce loyalty programs in the future to further reward and incentivize their valued customers.

    Customer Reviews

    Customer reviews play a crucial role in evaluating the satisfaction and experiences of previous customers. The majority of reviews praise for their professionalism, promptness, and overall excellent customer service. Customers appreciate the quality of vehicles and the transparency in the purchasing process. While there may be occasional negative reviews, promptly addresses and resolves customer concerns, further showcasing their commitment to customer satisfaction.

    Community Involvement actively participates in community involvement initiatives, supporting local events and organizations. Through their philanthropic efforts, demonstrates their commitment to giving back to the community. By fostering positive relationships and contributing to local causes, strengthens their reputation and builds a sense of trust and support within the community.

    Shipping and Costs offers shipping services to customers across Italy. However, it is important to note that shipping costs may vary depending on the destination and vehicle size. While strives to offer competitive shipping rates, customers should consider this additional cost when making a purchase. ensures secure packaging and prompt delivery of vehicles, providing customers with peace of mind throughout the shipping process.

    In conclusion, is a reputable online automotive retailer that offers a wide selection of vehicles, accessories, and services. Their competitive pricing, quality products, exceptional customer service, and user-friendly website make them a preferred choice among car enthusiasts and buyers in Italy.'s commitment to customer satisfaction, transparency, and community involvement further solidifies their position as a trustworthy and reliable automotive retailer.