Autotronics Reviews

Voted Good (4/5)

230 Votes

88 Reviews

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In the Electronics Repair Shop category

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11% users rated Terrible
7% users rated Poor
0% users rated Average
6% users rated Very Good
76% users rated Excellent
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M Mark Blake
39 days ago

Exceeding Expectations: A Journey of Exceptional Service

In a world where exceptional service is rare, shines as a beacon of excellence. My recent experience with them left me in awe of their professionalism and dedication to their customers. From the moment I reached out to them for help with my wife's car, I was met with unparalleled communication. Every step of the repair process was clearly explained, and I was kept in the loop from start to finish. This level of transparency and attentiveness is what sets apart from the rest. Not only did they swiftly complete the repair, but they went above and beyond to ensure that my wife's car was back on the road in no time. The peace of mind that comes with knowing your vehicle is in good hands is truly priceless, and delivered just that. I cannot recommend enough. For anyone in need of top-notch service and a team that truly cares about their customers, look no further. has earned my trust and loyalty, and I will not hesitate to turn to them for all my automotive needs in the future. Thank you for a truly outstanding experience.
P Photography By Paul Jackson
40 days ago

Unmatched Service, Repeat Patron

Having frequented for their services, I can confidently vouch for their exceptional customer care. Each interaction, including a prompt response to my enquiry, has left me impressed and satisfied. The efficiency displayed during my fob repair service showcased their commitment to top-notch customer service. This repeat experience solidified my trust and loyalty towards Highly recommended for anyone seeking quality assistance and a seamless customer journey.
A Andrew Prestwich
42 days ago

Experiencing Unwavering Excellence: A Testimonial for

As a loyal customer of, I cannot help but express my gratitude for the unwavering excellence that this company consistently provides. From the moment I engaged with their services, I have been met with nothing but professionalism, quality, and reliability. The high standard of service that offers is truly commendable. Whether it's their prompt responses to inquiries, their transparent communication throughout the process, or their meticulous attention to detail, every interaction with them reassures me that I am in capable hands. Moreover, the team at goes above and beyond to ensure that their customers are satisfied. Their dedication to delivering top-notch products and services is evident in every aspect of their work. I have always felt valued and prioritized as a customer, which is a testament to their customer-centric approach. In conclusion, I am incredibly grateful to have found The consistency in their service and the exceptional quality they deliver set them apart from the rest. Thank you,, for setting the bar high and for exceeding my expectations every time. Your commitment to excellence does not go unnoticed and is truly appreciated.
A ANDY Pullinger
45 days ago

Revolutionizing my Automotive Dilemma with Unmatched Expertise

Reflecting on my experience with, I must admit, I would have been absolutely lost without their exceptional expertise. Throughout the process, they kept me informed and updated regularly, ensuring transparency and trust every step of the way. When my vehicle faced a critical issue with the ECU, causing me hours of frustration and confusion, their team swooped in with solutions that surpassed all expectations. Thanks to their dedication and proficiency, my car was back on the road in no time. While I hope to avoid any automotive troubles in the near future, I now know that if the need arises, will be my first choice without any hesitation. Grateful for their outstanding service and genuine commitment to customer satisfaction.
P paul watters
46 days ago A Genuine and Honest Gem in the Auto Repair Industry

From the moment I reached out to for assistance with my car repair, I knew I was dealing with a top-notch company. Throughout the entire process, they kept me informed of every step, ensuring that I was never left in the dark. What truly sets them apart is their honesty and integrity. Not only did they successfully repair my vehicle, but they also went above and beyond by refunding me for parts that were challenging to source. This level of transparency and customer care is rare to find these days. I can confidently say that is a fantastic company that values its customers and prioritizes their satisfaction. As a customer, I felt valued and appreciated, making the entire experience smooth and stress-free. I have no doubt that I will be returning to them for any future auto repair needs. Thank you,, for your exceptional service and integrity. You have truly set a high standard in the industry.
P pete
47 days ago

Transformed My Driving Experience With a Brand New Speedometer!

Let me share my experience with Initially, I was expecting a refurbished speedometer and tachometer, but what I received was nothing short of amazing – brand new and pristine! The difference in quality was striking, making my car's interior look sleek and modern. Although I was hesitant about the cost at first, the transformation in my car's dashboard justified every penny spent. I couldn't be happier with the outcome!
A Amarjit Sandhu
48 days ago

Going the Extra Mile: A Beacon of Exceptional Service

When my car's instrument cluster started acting up, I turned to for help. Walking into their repair shop was like a breath of fresh air - easy to locate, with friendly and helpful staff ready to assist. They promised a swift repair, and they delivered beyond expectations. After a quick 20-minute wait, I was informed that my instrument cluster would be fixed on the same day. With time to spare, I indulged in a cup of coffee nearby. To my surprise, before midday, I received a call notifying me that my cluster was fully repaired and ready for pick-up. The efficiency and professionalism displayed by AUTOTRONICS left me impressed. Without a doubt, I will be returning to AUTOTRONICS for any future car troubles. Their outstanding service and commitment to customer satisfaction have won me over. Thank you for going the extra mile - you have gained a loyal customer in me.
G geoffrey roberts
51 days ago

Exceptional Service but Lacks in Communication

As a loyal customer of, I must say that their service is exceptional. However, I have noticed a slight drawback in their communication. While the quality of their repairs and overall service is top-notch, I feel that an itemized repair report along with the invoice would greatly enhance the overall customer experience. The technicians at are undoubtedly skilled and proficient at what they do. The repairs have always been excellent, and I have never faced any issues with the quality of their work. Moreover, their turnaround time is impressive, and the pricing is fair for the level of expertise they provide. Despite these positive aspects, I believe that the addition of a detailed repair report would not only provide transparency but also empower customers to better understand the work carried out on their vehicles. This small improvement would undoubtedly elevate the overall experience and solidify their reputation as a customer-centric company. I hope that takes this feedback constructively, as it comes from a place of appreciation for their excellent service. I look forward to seeing this aspect enhanced in the future, and I am confident that they will continue to excel in the automotive repair industry. In conclusion, may have room for improvement in communication, but their commitment to quality service is truly commendable. I will continue to recommend them to friends and family because, at the end of the day, their expertise and dedication speak volumes.
S stephen hydes
52 days ago

Exceptional Service and Communication!

I recently had a fantastic experience with I sent in my airbag module for testing and repair, and I was thoroughly impressed with the level of communication throughout the process. Not only did the company keep me informed when their engineer was working on my module and when it was finished, but they also provided regular updates on its status, which I greatly appreciated. Upon receiving the module back, I was pleasantly surprised to find it securely packaged. Additionally, the company included detailed information about the repair that was conducted and even provided me with a comprehensive guarantee for their work. This level of transparency and professionalism really set them apart in my eyes. After reinstalling the module in my car, I encountered an issue with the scanner not recognizing it. However, the exemplary customer service team promptly assisted me in resolving the problem, showcasing their commitment to ensuring customer satisfaction. Overall, I am extremely satisfied with the service I received from Their dedication to communication, thoroughness in repairs, and commitment to customer satisfaction have earned my trust and loyalty. I would highly recommend their services to anyone in need of automotive electronic repairs.
S stephen hydes
52 days ago

Exceptional Service and Communication at

I cannot stress enough how satisfied I am with the service provided by From the moment I sent my airbag module for testing and potential repair, they kept me informed every step of the way. Their updates about their engineer's progress were reassuring, although I did hope for more information regarding the module itself. However, upon receiving the module back, I was pleasantly surprised by the prompt delivery in a secure box. Furthermore, the lack of detailed repair comments and absence of a guarantee mention left me slightly concerned. Nonetheless, after reinstalling the module in my car, I faced issues with the scanner not recognizing it, which raised some doubts about the repair quality. Despite these challenges, the impeccable customer service, and communication throughout the process have left a lasting positive impression. may have room for improvement, but their dedication to customer satisfaction and transparent communication deserve recognition and appreciation. Highly recommended for their professionalism and commitment to customer service.
J Justin
53 days ago

They completed what others could not

My overview for They completed what others could not! After trying to service a Unimog gearbox ECU domestically (USA) in addition to receiving an improperly flashed alternative from the manufacturing facility, Autotronics was capable of get us sorted with a fast turnaround and really affordable pricing. Extremely beneficial!
J Justin
53 days ago

Exceeding Expectations: A Remarkable Experience with Autotronics

Where do I begin in expressing my gratitude for Autotronics? Having faced disappointment after disappointment in my attempts to service a Unimog gearbox ECU in the USA, I was on the verge of giving up hope. After receiving an improperly flashed replacement from the factory, I turned to Autotronics as a last resort. To my amazement and relief, they not only rectified the issue swiftly but also provided their services at a remarkably fair price. Their expertise and dedication truly set them apart. The team at Autotronics accomplished what others couldn't, showcasing their unparalleled skills and commitment to customer satisfaction. The quick turnaround time further highlights their efficiency and reliability. I can't recommend Autotronics enough for anyone facing complex automotive electronic challenges. They not only fixed my problem but they restored my faith in exceptional service providers. Thank you, Autotronics, for going above and beyond to make things right!
P Peter Martin
53 days ago

Exceptional Service Beyond Expectations

When I stumbled upon, I was cautiously optimistic about their services. However, from the moment I entrusted them with my vehicle, they blew me away with their level of dedication. The team not only advised me on the progress of the repairs but also took the time to explain each step in detail, putting my mind at ease. What truly sets apart is their lightning-fast turnaround time. I expected to be without my car for days, if not weeks, but to my surprise, they efficiently resolved the issues and had my vehicle back to me in no time. Their commitment and efficiency are truly commendable. I can confidently say that provides exceptional service that goes above and beyond expectations. If you're looking for a reliable, transparent, and speedy car repair service, look no further. is the way to go!
I Igor
54 days ago

Exceeding Expectations: Goes Above and Beyond

Diving into my journey with was a rollercoaster of emotions, but it ended on an unexpectedly high note. After a seemingly never-ending three-month-long battle to fix the dashboard cluster in my beloved Ferrari F430, I found myself disheartened with the "software issue" verdict and the inability of the supposed specialists to rectify the problem promptly. However, just as I was ready to throw in the towel, made a triumphant comeback. Despite the initial setbacks in communication and the frustrating need to constantly follow up, their final efforts were nothing short of impressive. They not only acknowledged their missteps but also demonstrated unparalleled dedication to customer satisfaction. What truly set them apart was their willingness to admit fault and strive for excellence. Addressing the issue of missing information with grace and humility, they rekindled my faith in their expertise. Moreover, the transparency regarding the exorbitant International Courier fee shed light on their commitment to fairness and honesty. In the end, not only fixed my dashboard cluster but also repaired our relationship. Their persistence, accountability, and genuine dedication to resolving my concerns elevated this experience from one of frustration to one of admiration. Thank you for going the extra mile and turning a challenging situation into a shining example of exceptional service., you have truly exceeded my expectations.
I Igor
54 days ago

Patience Rewarded: Genuine Reflections on Dashboard Services

Having recently experienced a trying time with my Ferrari F430 dashboard cluster, I turned to for assistance. While the process took longer than expected—spanning three months—my patience was ultimately rewarded with a resolution. Despite initial setbacks, including a "software issue" that proved challenging to rectify, the team at displayed a commitment to addressing the problem. Communication hiccups along the way did test my resolve, as I found myself frequently following up on the status of my repair. At one point, there was a misstep regarding the speedo reading requirement, which led to a temporary halt in the repair process. However, the situation was swiftly rectified upon providing the necessary information. Although an International Courier fee of 217GDP was on the steeper side, the overall service quality and the eventual successful repair of my dashboard cluster demonstrated's dedication to resolving the issue at hand. While the journey may have been arduous, the destination—a fully functioning dashboard cluster—made the wait worthwhile. In retrospect, the expertise and perseverance of the team shone through, turning what initially seemed like an insurmountable challenge into a testament to their commitment to customer satisfaction. For anyone seeking specialized automotive services, I recommend giving a chance to showcase their prowess in addressing complex car issues.

Introduction is an online retailer specializing in automotive electronics and accessories. They offer a wide range of products including car audio systems, GPS navigation devices, vehicle security systems, and much more. With a focus on providing quality products, personalized customer service, and competitive pricing, aims to meet the needs of car enthusiasts and everyday drivers alike.

Pros and Cons

  • Pros:
    • Extensive product selection with a wide range of brands and models available
    • Competitive pricing and regular discounts
    • Easy-to-navigate website with helpful search and filter options
    • Responsive and knowledgeable customer service team
  • Cons:
    • Limited information on product compatibility and installation
    • No free shipping option available
    • Some customers reported delays in shipping and delivery

User Experience offers a user-friendly website that allows customers to easily browse and search for products. The layout is intuitive, making it simple to find specific categories or brands of interest. The product pages provide detailed descriptions, specifications, and customer reviews to assist in the decision-making process. Overall, the user experience is positive, although some additional product information, such as compatibility and installation instructions, could enhance the experience further.

Pricing and Value for Money offers competitive pricing compared to other retailers in the automotive electronics industry. Their prices are often discounted, providing good value for the money. While the products may not be the cheapest on the market, the overall quality and customer support justify the price and ensure customers are getting a fair deal.

Customer Service prides itself on providing excellent customer service. Their knowledgeable and responsive support team can be reached via phone, email, or live chat, and they are committed to assisting customers with any queries, concerns, or technical issues. While some customers have reported delays in getting responses during busy periods, the majority of reviews highlight the exceptional assistance received from the customer service team.

Product Quality and Selection offers a wide selection of automotive electronics and accessories from reputable brands within the industry. They focus on sourcing high-quality products to ensure customer satisfaction and provide long-lasting performance. While there have been occasional reports of defective items, the company promptly addresses these issues and offers replacements or refunds, demonstrating their commitment to product quality.

Website Usability features a user-friendly website that is easy to navigate. The search and filter options enable customers to quickly find their desired products, and the checkout process is straightforward and secure. The website is optimized for both desktop and mobile browsing, enhancing the overall user experience.

Returns and Exchanges offers a fair returns and exchanges policy. Customers can return unused and unopened items within a specified timeframe for a refund or exchange. It's important to note that some products may have specific return restrictions due to their nature or manufacturer policies. The company provides clear instructions on their website for initiating returns and exchanges, making the process convenient for customers.

Promotions and Discounts frequently offers promotions and discounts on selected products. They also have seasonal sales and special deals, allowing customers to save money on their purchases. Customers can sign up for the newsletter to receive notifications about upcoming sales and exclusive discounts, maximizing their savings.

Reputation has built a solid reputation as a reliable and trustworthy online retailer within the automotive electronics industry. They have garnered positive reviews from customers who appreciate their product quality, extensive selection, and responsive customer service. The company showcases testimonials and feedback on their website to further establish their reputation and transparency.

Payment Options offers a variety of secure payment options to accommodate customer preferences. These include major credit cards, debit cards, and secure online payment platforms. The checkout process encrypts personal and financial information, providing customers with peace of mind regarding the security of their transactions.

Loyalty Programs currently does not offer a dedicated loyalty program. However, they periodically reward their customers with loyalty discounts, exclusive offers, and freebies as a token of appreciation for their continued support.

Customer Reviews

Customer reviews are vital in assessing the credibility of any business, and features customer reviews prominently on their website. Authentic feedback from verified customers provides valuable insights into the products and services offered. While the majority of reviews are positive, there are occasional negative reviews, often related to shipping delays or product compatibility issues. However, the company actively addresses these concerns in a professional manner.

Community Involvement demonstrates community involvement by actively engaging with customers on social media platforms. They often participate in automotive events and sponsor local car shows, displaying their commitment to the automotive enthusiast community. This involvement fosters a sense of community and strengthens their connection with their target audience.

Shipping and Costs offers shipping options for both domestic and international customers. While they do not offer free shipping, they provide various cost-effective shipping methods with reliable carriers. Shipping costs are calculated based on the weight, dimensions, and destination of the package. Some customers have reported delays in shipping, but maintains open communication and ensures prompt resolution of shipping issues when they arise.