Av Reviews

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80 Reviews

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In the Electronics & Technology category

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0% users rated Terrible
0% users rated Poor
1% users rated Average
5% users rated Very Good
94% users rated Excellent
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J Jan
38 days ago

Thrilled with AV.com’s Stellar Service!

My experience with AV.com has been nothing short of exceptional. After purchasing a refurbished atmos speaker, I was pleasantly surprised to find it looking and performing like brand new. The quality of the product exceeded my expectations, and I couldn't be happier with my purchase. I am truly impressed by AV.com's commitment to delivering top-notch products and service. I have no doubt that I will be a returning customer, as their reliability and attention to detail have won me over. Thank you, AV.com, for providing such a seamless and satisfying shopping experience. I highly recommend AV.com to anyone in search of high-quality audio equipment and unparalleled customer service.
M Mr Porter
40 days ago

A Five-Year Journey with Hassle-Free Orders at av.com

When I stumbled upon av.com, I was immediately drawn in by their promise of a hassle-free order procedure. Little did I know that this initial attraction would blossom into a five-year journey filled with satisfaction and peace of mind. From the moment I placed my first order, the process was seamless and efficient. The website's user-friendly interface guided me through each step, ensuring that I could complete my purchase without any unnecessary stress or confusion. What truly set av.com apart, however, was their commitment to customer satisfaction, demonstrated through their incredible five-year guarantee on every product. As the years passed, I found myself relying on av.com time and time again for all my electronic needs. Whether I was upgrading my home entertainment system or investing in the latest gadgets, I knew that I could trust av.com to deliver high-quality products with unparalleled service. The five-year guarantee became a symbol of reliability and assurance, giving me the peace of mind I needed to make each purchase confidently. Today, as I look back on my journey with av.com, I am filled with gratitude for the seamless order procedures and unwavering dedication to customer satisfaction. Five years may have passed, but my trust in av.com remains as strong as ever. Thank you for consistently exceeding my expectations and setting the standard for hassle-free online shopping experiences.
M Mr A Simpson
40 days ago

Impressed by Affordable Rates and Lightning-Fast Delivery!

When I stumbled upon av.com, I was pleasantly surprised by their competitive prices. Not only did I find exactly what I needed at a fraction of the cost compared to other retailers, but the speed of delivery was truly remarkable. However, there was a slight hiccup in an otherwise smooth experience. Despite the efficiency in processing my order, the delivery service fell short in terms of customer interaction. A substantial investment of £3500 was left unattended on my doorstep without so much as a courteous ring of the doorbell. Moreover, while anticipating the satisfaction of a seamless transaction through Top Cashback, I encountered a disappointing setback. The promised automatic reward was missing, prompting me to take matters into my own hands and initiate a claim. Overall, despite these minor setbacks, the affordability and efficiency of av.com have left a lasting impression on me. I look forward to exploring more of their offerings and hoping for an even smoother transaction in the future.
E Emma
41 days ago

Unforgettable Journey with AV.com: A Customer’s Delight

Diving into the world of AV.com was an absolute delight, an experience beyond expectation. The swift delivery left me pleasantly surprised, as the package arrived sooner than anticipated. Unwrapping the Audio Pro C3 speaker was a moment of sheer joy as its sleek design and superior quality gleamed before my eyes. The sound quality of the Audio Pro C3 exceeded all my expectations, filling the room with rich, immersive audio that elevated my music listening experience to new heights. While not the most portable option, its superiority over basic Bluetooth speakers was evident in its multi-connectivity options. From Bluetooth to WiFi and even an auxiliary input, this speaker proved to be a versatile powerhouse, catering to all my audio needs. What truly sets AV.com apart is not just their competitive pricing but also the unparalleled customer service experience. Finding a reliable source for premium audio equipment at such affordable prices is a rare gem, and I am elated to have stumbled upon AV.com. Without a doubt, I will be a returning customer, eager to explore more of their exceptional offerings and bask in the world of top-notch audio experiences.
D David Fitzharris
41 days ago

Unmatched Service and Quality with my Denon DP400 Turntable Purchase!

I recently made the exciting decision to invest in a Denon DP400 turntable from AV.com, and I must say, the experience exceeded all my expectations! Upon receiving the turntable, I noticed a minor issue with it not stopping at the end of the LP. Concerned, I reached out to AV.com's customer service, and to my delight, they were incredibly responsive and proactive. Without hesitation, they arranged for a courier to pick up the faulty turntable promptly. Even more impressively, within the same week, I had a brand-new Denon DP400 turntable delivered to my doorstep. The level of dedication and efficiency displayed by AV.com left me astounded – talk about unparalleled service! Not only did they swiftly resolve the issue, but they also did so with a genuine concern for customer satisfaction. It's these small gestures that truly set a company apart. I am so thrilled with my purchase and the seamless customer service provided by AV.com that, if I could, I would rate them a six out of 5! Furthermore, the cherry on top was the affordability factor. AV.com's pricing proved to be significantly lower than major online retailers like Amazon, making it a win-win situation for me. Thank you so much, AV.com, for your outstanding service, top-notch product quality, and unbeatable prices. My Denon DP400 turntable purchase has not only enhanced my music experience but also restored my faith in exceptional customer service.
A Andrew
41 days ago

Exceeding Expectations: A Testament to Exceptional Service

My experience with av.com has truly been nothing short of exceptional. After ordering a "nearly new" Marantz amplifier, I was pleasantly surprised to receive it within a mere 48 hours, exactly as promised. The moment I laid eyes on the amplifier, I was taken aback by its pristine condition, a true testament to the quality of products offered by AV. I am beyond pleased with my purchase, but what truly stood out was the level of service provided by AV. Their attention to detail and commitment to customer satisfaction is truly commendable. I couldn't be happier with my experience, and I wholeheartedly recommend av.com to anyone in search of top-tier products and unparalleled service.
C Colin Gibson
42 days ago

Transforming My Listening Experience: The Eversolo DMP-A6 Delivered Beyond Expectations

From the moment I ordered the Eversolo DMP-A6 on av.com, I was blown away by the exceptional service. Within a mere 16 hours, the package arrived at my doorstep, showcasing unparalleled efficiency and commitment to customer satisfaction. As an avid music enthusiast, every minute counted, and the swift delivery truly exceeded my expectations. This level of dedication to promptness and quality sets av.com apart. I can confidently say that my listening experience has been revolutionized, thanks to the outstanding product and service provided by av.com.
A Andrew Smith
42 days ago

AV.com: Where Service Exceeds Expectations

From the moment I stumbled upon AV.com, I knew I had found a gem in the world of online shopping. Let me start by applauding their website – a treasure trove of information that not only showcases their products but also offers invaluable advice. This attention to detail made me confident in my purchase decision. I recently splurged on a Marantz CD player from AV.com, and the entire experience was seamless. What truly sets them apart is their impeccable communication. I was constantly updated on the status of my order, from the moment I clicked "purchase" to the eagerly awaited delivery day. Speaking of delivery, kudos to AV.com for choosing DPD as their courier service. The swift and efficient delivery process only added to my overall satisfaction. In conclusion, I couldn't be more delighted with my purchase from AV.com. Their dedication to customer service and the smooth transaction process have won me over as a loyal customer. I wholeheartedly recommend AV.com to anyone in search of quality products and exceptional service. Thank you for exceeding my expectations!
K Kon Frankowski
44 days ago

Unforgettable Delight: A Journey with AV.com

From the moment I embarked on my quest for the perfect hifi set, AV.com stood out as a beacon of excellence. Delving into the world of audio equipment, I indulged in the Denon PMA-600NE amplifier, the DP-400 turntable, and the Wharfdale 9.1 speakers, each promising a symphony of sound like no other. Placing my order on a Saturday midday, I awaited eagerly, and to my surprise and joy, the next day saw the arrival of my coveted kit, delivered promptly by the efficient hands of DPD. Opening the securely packaged box, I beheld not just the components of my new system, but a promise of an unparalleled audio experience. Among the treasures nestled within the packaging was a set of high-quality cables, a thoughtful addition that enhanced the entire setup process. As I connected the pieces together, each click and hum filled me with anticipation, knowing that a world of music awaited at my fingertips. My journey with AV.com was not just about a transaction; it was a journey of discovery, of impeccable service, and of utmost satisfaction. The seamless experience from order to delivery was a testament to the dedication and professionalism of the AV.com team. Impeccable would be an understatement to describe my experience with AV.com; it was nothing short of an unforgettable delight. In the world of audio enthusiasts, AV.com shines as a beacon of excellence, a place where passion meets perfection, and where every note resonates with pure joy.
L Laurence Turner
46 days ago

Exceeding Expectations: A Tale of Top-notch Service and Unbeatable Deals

Let me share my exceptional experience with av.com. I recently decided to upgrade my home audio setup and stumbled upon a Denon 1600ne and an Audiolab 9000a, both listed at fantastic prices on their website. Skeptical about purchasing electronics online, I took the plunge and placed my order. To my surprise, the items arrived promptly the very next day, without any additional shipping charges. Not only were they in pristine condition, but the packaging was top-notch, ensuring their safety during transit. What truly set this experience apart was Alastair from customer relations, who went above and beyond to keep me informed at every step of the process. Impressed by their service and the quality of the products, I am already eyeing a couple more items for my setup. Rest assured, av.com has won me over as a loyal customer, and I cannot wait to explore more of their offerings. If you're seeking unbeatable deals, exceptional service, and a seamless shopping experience, look no further than av.com. Trust me; you won't be disappointed!
J JonnyBGood
47 days ago

Delightful Discoveries at AV.com

As a passionate audiophile, navigating the vast world of audio equipment can often be overwhelming. However, my experience with AV.com proved to be a game-changer. The moment I stumbled upon their standmounts section, I knew I had found a treasure trove. Not only did they offer the exact product I was searching for, but the price point was incredibly competitive, making it a win-win situation for me. What truly set AV.com apart was their exceptional delivery service through DPD. The standmounts arrived at my doorstep with lightning speed, surpassing all my expectations. The seamless process from browsing to purchase to delivery made it an absolute pleasure to shop with them. In conclusion, my time with AV.com was nothing short of excellent. Their commitment to customer satisfaction and efficiency in service have earned them a loyal customer in me. I look forward to exploring more of their offerings in the future and indulging in more delightful discoveries. Thank you, AV.com, for making my audio dreams a reality!
C Calvin Albert
47 days ago

Exceeding Expectations: A Genuine Testimonial for av.com

As a customer of av.com, I must say that my experience exceeded all expectations. The prompt and informative replies I received to my technical inquiries showcased a level of customer service that is truly commendable. Not only were the goods I ordered shipped swiftly, but they were also securely packaged, ensuring that my products arrived in perfect condition. What truly impressed me was the accuracy of the delivery timing - it was as promised and easily trackable, adding a sense of reliability to the whole process. Moreover, the wide range of quality products available on the website made it a breeze for me to find exactly what I was looking for. Overall, my experience with av.com has been nothing short of exceptional. I highly recommend them to anyone in need of electronic goods, as their attention to detail and customer-centric approach truly set them apart in the online shopping landscape.
J Jimmy.
49 days ago

Unmatched Experience: A Heartfelt Journey with av.com

Embarking on my first purchase with av.com led me to a seamless transaction that I will forever cherish. The friendly and helpful staff not only guided me through the process but also ensured that my item arrived promptly and in pristine condition, exceeding my expectations. As a first-time buyer, the exceptional service and product quality offered by av.com have left a lasting impression on me. I am now a loyal customer, eagerly awaiting future deals and promotions through their emails, knowing that each interaction will be as delightful as the first. Thank you, av.com, for transforming a simple transaction into an unforgettable experience. Your dedication to customer satisfaction shines brightly, making shopping with you a true pleasure. I wholeheartedly recommend av.com to all seeking a reliable and enjoyable shopping journey. Here's to many more transactions filled with joy and satisfaction!
49 days ago

Exceeding Expectations: A True Testimonial of Exceptional Service

Let me start by saying that my experience with av.com was truly remarkable. From the moment I placed my order for the Rotel Pre Amplifier, to the safe and meticulous delivery, every step of the process was flawless. The packaging was so well done that I knew my precious purchase was in good hands. What truly set av.com apart was their staff. Not only were they nice and polite, but they went above and beyond to assist me with any inquiries I had. Their dedication to customer service was palpable, and it made the whole experience even more delightful. I have no hesitations in recommending av.com to anyone in search of top-notch service and quality products. This won't be the last time I purchase from them, that's for sure. A big thank you to the team at Av.com, especially to E. M in DN5, for making my shopping experience a stellar one. They've earned every bit of their shining five-star rating in my book.
49 days ago

An Unforgettable Experience with AV.com: Exceptional Service Beyond Expectations!

I cannot express enough how amazed I am by the outstanding service I received from AV.com. From the moment I placed my order, the attention to detail and care taken with my Rotel Pre Amplifier was truly commendable. The packaging was robust, ensuring my item arrived in pristine condition. What truly set AV.com apart was the exceptional customer service. The staff was not only nice and polite but went above and beyond to assist me over the phone, answering all my queries with patience and professionalism. I am beyond satisfied with my experience and would wholeheartedly recommend AV.com to anyone in need of audio equipment. Knowing that I can count on such a reliable and customer-centric company makes me eager to return for future purchases. Huge thanks to AV.com for their top-notch service; they have earned a loyal customer in me. Kudos to the team, especially to E. M in DN5, for their stellar support. A well-deserved 5-star rating!


av.com is a reputable online retailer that specializes in offering a wide range of high-quality audio and visual products. With a commitment to providing exceptional customer service and a user-friendly shopping experience, av.com has become a go-to destination for many audio and visual enthusiasts all over the world. In this editorial review, we will delve into various aspects of av.com, including its pros and cons, user experience, pricing and value for money, customer service, product quality and selection, website usability, returns and exchanges, promotions and discounts, reputation, payment options, loyalty programs, customer reviews, community involvement, shipping, and costs.

Pros and Cons:

One of the major advantages of av.com is its wide selection of audio and visual products, which ranges from headphones and speakers to televisions and home theater systems. The website also offers detailed product descriptions and customer reviews, allowing potential buyers to make informed decisions. Furthermore, av.com frequently runs promotional campaigns, providing customers with the opportunity to purchase their desired products at discounted prices.

On the downside, some users have reported occasional delays in shipping, which can be frustrating. Additionally, the website could benefit from incorporating more advanced search filters to assist users in finding their desired products more efficiently.

User Experience:

The user experience on av.com is generally positive. The website has a clean and intuitive interface, making it easy for customers to navigate and find the products they need. The search function works well, allowing users to search by product name, brand, or category. However, as mentioned earlier, the website could benefit from more advanced search filters to further enhance the user experience.

Pricing and Value for Money:

Av.com offers competitive pricing on a wide range of audio and visual products. While some high-end products may have a higher price tag, the website also offers budget-friendly options for those on a tighter budget. With a focus on quality and performance, av.com provides customers with great value for their money.

Customer Service:

Av.com prides itself on delivering excellent customer service. The website provides multiple channels for customer support, including live chat, email, and phone support. The customer service representatives are knowledgeable and responsive, ensuring that all inquiries and concerns are addressed promptly. Furthermore, av.com offers a hassle-free return and exchange policy, allowing customers to shop with confidence.

Product Quality and Selection:

Av.com carries products from renowned audio and visual brands, guaranteeing high-quality and reliable performance. The website offers a comprehensive selection of products, ranging from entry-level options to top-of-the-line equipment. Whether you're a casual listener or an audio enthusiast, av.com has products to suit every need and preference.

Website Usability:

The av.com website is designed with usability in mind. The layout is clean and organized, ensuring that users can easily navigate through different product categories and sections. Product pages are informative, featuring detailed specifications, customer reviews, and related products, enabling customers to make well-informed purchase decisions. The checkout process is also straightforward, minimizing any potential confusion.

Returns and Exchanges:

Av.com has a hassle-free returns and exchanges policy. If customers receive a defective or unsatisfactory product, they can initiate a return or exchange within a specified timeframe. The website provides detailed instructions on the return process, ensuring a smooth experience for the buyers.

Promotions and Discounts:

Av.com regularly offers promotions and discounts on selected products. These promotional campaigns provide customers with an opportunity to avail themselves of exceptional deals and discounts, making their shopping experience even more rewarding.


Av.com has built a strong reputation as a reliable and reputable retailer in the audio and visual industry. The website has received positive feedback from numerous satisfied customers, praising the product quality, customer service, and overall shopping experience.

Payment Options:

Av.com offers a variety of secure payment options. Customers can choose to pay for their purchases using major credit cards or popular online payment platforms. The website ensures the safety and security of customers' financial information, providing peace of mind while making transactions.

Loyalty Programs:

At present, av.com does not offer a specific loyalty program. However, the website frequently provides exclusive deals and discounts to its subscribed customers, allowing them to take advantage of special offers and promotions.

Customer Reviews:

Customer reviews play a vital role in av.com's product selection process. By allowing customers to leave reviews and ratings, the website ensures that potential buyers can make well-informed decisions based on the experiences of others. The reviews are generally positive, reflecting customer satisfaction with both the products and the overall shopping experience.

Community Involvement:

While av.com does not emphasize community involvement, it actively engages with customers through its social media platforms. The website regularly posts informative content, product updates, and responds to customer queries and feedback.

Shipping and Costs:

Av.com offers reliable shipping services to customers worldwide. The website provides estimated delivery times based on the customer's location, allowing them to plan accordingly. Shipping costs vary depending on the order's weight, dimensions, and destination. However, av.com occasionally runs promotions, offering free or discounted shipping for specific products or order values.

In conclusion, av.com is a reputable online retailer that excels in providing a wide range of audio and visual products, excellent customer service, and a user-friendly shopping experience. While there may be occasional delays in shipping, the overall product quality, pricing, and customer satisfaction make av.com a top choice for audio and visual enthusiasts. With a commitment to continuous improvement and customer engagement, av.com continues to solidify its position as a trusted destination for audio and visual needs.