Avalive Reviews

Voted Average (4/5)

37 Votes

60 Reviews

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In the Electronics Store category

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20% users rated Terrible
5% users rated Poor
0% users rated Average
10% users rated Very Good
65% users rated Excellent
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L LeVan
2537 days ago

AVAlive has been great through multiple purchases

I can't say enough good things about my experiences with AVAlive. From the moment I made my first purchase, the staff has been nothing short of exceptional. Bill, in particular, has gone above and beyond to answer all of my technical questions and ensure that I have the right equipment for my needs. The prompt shipping has always been a pleasant surprise, and it's made a real difference for me. Most recently, I purchased the Blackmagic Design ATEM HD2, and it has exceeded all of my expectations. The new design is a game-changer, and it has elevated the quality of our television program. The switcher works like a dream, and it has become an invaluable part of our production setup. I have no doubt that I will be returning to AVAlive for all of my future equipment needs. The level of service, knowledge, and overall quality of experience is truly unmatched. Thank you, AVAlive, for consistently going above and beyond for your customers.
L LeVan
2537 days ago

Heartfelt Connection with AVAlive: A Cinematic Journey

From the moment I stumbled upon AVAlive, I knew I had discovered a gem. With each purchase, I delved deeper into the world of high-quality products and exceptional customer service. Bill and his team at AVAlive exceeded all expectations, providing not just products but a sense of belonging within the AV community. Bill's willingness to address my technical queries showcased a level of care and expertise that is rare to find nowadays. The prompt shipping further solidified my trust in AVAlive, making each unboxing experience a moment of excitement and anticipation. One particular purchase, the Blackmagic Design ATEM HD2, truly elevated my television program to new heights. The innovative design of the HD2 was a game-changer, enhancing the visual quality of our broadcasts and captivating our audience in ways we never thought possible. As I continue my journey with AVAlive, I am filled with gratitude for the seamless shopping experiences, top-notch products, and unwavering support that Bill and his team provide. AVAlive isn't just a store; it's a partner in my creative endeavors, and I eagerly look forward to future collaborations with them. Thank you, AVAlive, for being more than just a retailer – you're a cinematic companion on this incredible ride.
L LeVan
2537 days ago

AVAlive Delivers Exceptional Service and Reliable Products Time after Time

Sharing my experience with avalive.com has been nothing short of amazing. Throughout my multiple purchases, the team, led by Bill, has consistently provided outstanding customer service. Bill's expertise and willingness to address my technical inquiries have truly set AVAlive apart. The efficient shipping process has exceeded my expectations every time, ensuring that my purchases arrive promptly. Most recently, I acquired the Blackmagic Design ATEM HD2, and I must say, it has completely transformed our television program. The innovative features of the HD2 have added tremendous value to our production setup, making our workflow smoother and more professional than ever before. The switcher's exceptional performance speaks volumes about the quality of products available at AVAlive. I have complete confidence in AVAlive and their offerings, and I eagerly look forward to future purchases with them. Thank you, AVAlive, for consistently delivering top-notch products and service that surpass expectations every time. It's a pleasure to be a loyal customer.
M MC Magic / Nastyboy Records
2572 days ago

Exceeding Expectations: Avalive.com Delivers First-Class Support for MC Magic Needs

I cannot express enough how grateful we are for the exceptional service provided by Bill and his team at Avalive. As newcomers to the world of multi-cam streaming, we opted for the customer support package, and it was worth every penny. Bill personally guided us through each step, going above and beyond by assisting us after hours, even when he had family obligations. Avalive not only offered us fair pricing, but their extensive knowledge and unwaveringly pleasant attitude made the entire experience truly delightful. Thanks to their recommendation, installation, and training, we are now happily utilizing the Black Magic 4k 8 camera switcher and the recommended streaming software. Thank you, Avalive, for making our transition into this new technology seamless and enjoyable. We highly recommend their services to anyone in need of top-notch support and expertise.
M MC Magic / Nastyboy Records
2572 days ago

Transforming Dreams into Reality with Avalive.com

Embarking on a new venture can be both thrilling and daunting, but my experience with Avalive.com has been nothing short of exceptional. From the moment I walked in, Bill and his team exuded professionalism and warmth, making me feel like a VIP every step of the way. Opting for the customer support package was a game-changer. Despite the complexities of the technology we were dealing with, Bill patiently guided us through each stage. What truly touched me was his unwavering dedication—he even took time out during his family dinner to address our queries. That level of commitment is truly rare to find in today's fast-paced world. Avalive's expertise and transparency in pricing were impressive, but what set them apart was their genuine kindness and positive demeanor throughout the entire process. With their guidance, we are now successfully using the Black Magic 4k 8 camera switcher and seamlessly streaming with the recommended software, all thanks to the thorough training provided by Avalive. I cannot express enough gratitude for the transformational support Avalive has provided. They didn't just sell us equipment; they believed in our vision and actively contributed to making it a reality. Thank you, Avalive, for not only meeting but exceeding our expectations. Here's to many more successful ventures together!
M MC Magic / Nastyboy Records
2572 days ago

MC Magic / Broadcasting & Multi-Cam Streaming

My assessment for avalive.com Invoice & his workers at Avalive handled us 1st class, being that we have been strolling in new territory we paid for the client assist bundle & Invoice walked us by each step even after hours when he had a dinner date with household. Not solely was Avalive educated & truthful priced however all the time with a pleasing angle. We are actually up and working fortunately with the Black Magic 4k 8 digicam switcher & streaming with the software program that Avalive additionally really helpful , put in & skilled us to make use of. THANK YOU
E Eric
2576 days ago

Taking Low to New Limits

I cannot express how grateful I am for my experience with avalive.com. This company has taken my passion for photography to new heights, and I am beyond pleased with the level of service I have received. When I first discovered avalive.com, I was drawn in by their incredible offer of a free kit with a camera pre-order. It seemed too good to be true, but I took the leap and placed my order. Unfortunately, there was a hiccup with the free kit, and I found myself in a frustrating situation. I reached out to the team at avalive.com, and to my surprise, they went above and beyond to rectify the issue. Not only did they honor the free kit offer, but they also provided exceptional customer service that truly exceeded my expectations. I have been a customer of avalive.com for some time now, and I can confidently say that they have consistently delivered top-notch products and outstanding support. The team's dedication to their customers is unparalleled, and it's clear that they prioritize customer satisfaction above all else. I have complete trust in avalive.com and will continue to support and recommend them to fellow photographers and creatives. Thank you, avalive.com, for your unwavering commitment to your customers. You have not only earned my loyalty but also my heartfelt gratitude.
E Eric
2576 days ago

Exceeding Expectations: A Genuine Review of Avalive.com

I recently had an unforgettable experience with Avalive.com, and I felt compelled to share my story. After coming across mixed reviews, I decided to give them a chance, and boy, am I glad I did. I have to admit, I encountered a slight hiccup during my initial interaction with them, but their customer service team went above and beyond to rectify the situation. Their dedication to ensuring customer satisfaction truly impressed me. The offer of a free kit with a pre-ordered camera initially caught my attention, and I must say, the deal was too good to pass up. Despite a minor misunderstanding regarding the kit, the team at Avalive.com promptly addressed the issue and provided a swift resolution. Their commitment to transparent communication and quick problem-solving left me speechless. Furthermore, their product quality and attention to detail exceeded my expectations. The kit I received was exactly as described, and the camera surpassed all my requirements. It's evident that this company takes pride in delivering top-notch products and exceptional service. In conclusion, I wholeheartedly recommend Avalive.com to anyone in search of reliability and integrity in their online shopping experience. Their dedication to customer satisfaction and product excellence is truly commendable. Thank you, Avalive.com, for taking low to new limits and surpassing them with flying colors!
E Eric
2576 days ago

Redefining Customer Care: A Testimonial for avalive.com

Diving into my experience with avalive.com, I encountered a rollercoaster of emotions ranging from hope to disappointment, culminating in resilience and proof of being a genuine customer. When I attempted to share my feedback, I faced a roadblock as the company questioned my credibility. The need to provide invoices to validate my status was an unexpected hurdle, shedding light on potential challenges faced by other dissatisfied customers. Joining the chorus of voices dissatisfied with avalive.com, I resonated with a fellow reviewer's sentiment about the company prioritizing profits over customer satisfaction. The allure of a complimentary kit with a camera preorder enticed me, leading to my decision to engage with their services. However, the promise of the bonus item transformed into a saga of excuses, with avalive.com conveniently altering their narrative to avoid fulfilling their commitment. Navigating their attempt to shift responsibility, I uncovered discrepancies between their claims and the reality displayed on their website. Despite their persistent denial, a direct conversation with the kit's manufacturer highlighted the deceitful practices of avalive.com. Armed with irrefutable proof, I found myself at a standstill as the company chose to avoid accountability and evade further discourse. Reflecting on this ordeal, I realized the true colors of avalive.com – a business willing to manipulate customers for marginal gains and devoid of integrity. Their unreliable conduct and lack of transparency cast a shadow over their credibility, leaving a trail of disappointed patrons in their wake. As I bid farewell to this entangled web of deceit, I urge prospective customers to tread cautiously and prioritize trustworthiness in their interactions with online vendors.
M Mike Conner
3069 days ago

My new online AV shopping place

Unparalleled Customer Service and Quality Products - A Truly Remarkable Experience with Avalive Avalive has completely transformed my online shopping experience for audio-visual equipment. I was recently in the market for a bulk order of products and stumbled upon their website. The prices were unbeatable, and the promise of factory direct shipping was incredibly appealing. Little did I know that this purchase would lead to a remarkable journey with Avalive. Upon placing my order, I encountered an issue where three of the products didn't show up as expected. In a panic, I reached out to Avalive's customer service team, hoping for a solution. To my surprise, they were incredibly responsive and understanding. Without hesitation, they immediately arranged for the missing items to be resent. Their proactive approach to resolving the issue left me in awe. The prompt and efficient communication from the team at Avalive made me feel valued as a customer. Their dedication to ensuring my satisfaction was evident in every interaction. It's rare to find a company that prioritizes customer care to such an extent, and for that, I commend Avalive wholeheartedly. The replacement products arrived promptly and were of exceptional quality. It was evident that Avalive's commitment to excellence extended beyond their customer service and seeped into the very products they offered. The entire experience left me with a profound sense of trust and admiration for this company. I wholeheartedly recommend Avalive to anyone in search of audio-visual equipment. Their outstanding customer service, coupled with top-notch products, sets them apart as a beacon of excellence in the industry. If you're looking for a reliable and customer-centric online shopping experience, look no further than Avalive. Thank you, Avalive, for setting a standard of service that is truly unparalleled. - Mike
M Mike Conner
3069 days ago

A Remarkable Experience with AVAlive: Exceptional Service and Unbeatable Prices

I recently stumbled upon AVAlive, and it has completely transformed my online shopping experience for audio-visual equipment. Their prices are unbeatable, and the direct shipping from the factory ensures great value for money. What truly sets them apart is their impeccable communication and customer service. I recently placed a bulk order, and despite most products being delivered on time, three items were missing. I reached out to their customer service, and to my delight, they promptly arranged for the missing products to be resent. Their swift and efficient response truly saved the day, reflecting their commitment to customer satisfaction. I wholeheartedly recommend AVAlive to anyone in need of top-quality AV equipment. My experience has been nothing short of exceptional, and I am eagerly looking forward to my next purchase from them. Thank you, AVAlive, for setting the bar high in the online AV shopping industry. - Mike
M Mike Conner
3069 days ago

Discovering My One-Stop AV Paradise at AVAlive

From the moment I stumbled upon AVAlive, my AV shopping experience transformed into a streamlined, hassle-free delight. The allure of unbeatable prices and the convenience of factory-direct shipping sealed the deal for me. Communication with their team was a breath of fresh air, setting them apart from the competition. I recently placed a substantial order, anticipating a seamless delivery via UPS. However, fate had other plans, with three items failing to make their appearance. Frustration mounted, but AVAlive's customer service swiftly turned the situation around. Replacements were dispatched promptly, showcasing their dedication to customer satisfaction in full force. To anyone seeking an AV oasis amid the vast online marketplace, look no further than AVAlive. Their commitment to quality products and exceptional service has not only earned my loyalty but a glowing recommendation to all in search of a reliable AV partner. Thank you for restoring my faith in exceptional customer care. Gratefully yours, Mike.
H H Wilson
3069 days ago

High Quality Rental

⭐⭐⭐⭐⭐ Avalive.com truly exceeded my expectations. As a Project Director for the USMCVTA History Project, I needed high-quality equipment that was reliable and easy to use. Avalive delivered on all fronts. The equipment I rented was not only top-notch but also arrived precisely on schedule, allowing me to focus on my project without any delays. Setting up and operating the gear was a breeze, thanks to its user-friendly design. Returning the equipment was just as seamless, and the promptness of their service impressed me. As a busy professional, this level of efficiency is invaluable. I wholeheartedly recommend Avalive to anyone in need of reliable rental equipment. They've certainly earned my trust and future business. Thank you, Avalive, for making my project a success. Pete Ritch, Project Director USMCVTA History Project
H H Wilson
3069 days ago

Impressive Service and Superior Equipment Quality

As a project director for the USMCVTA History Project, I rely on top-notch equipment to ensure our deliverables meet the highest standards. I recently rented equipment from avalive.com and was thoroughly impressed with the quality and service. The equipment not only arrived on time but was also easy to set up and operate, allowing us to focus on our project without any hassle. The high-quality equipment provided by Avalive exceeded our expectations and significantly contributed to the success of our project. Its reliability and performance were exceptional, reflecting the professionalism of their service. Not to mention, the efficient return process made the entire experience seamless and stress-free. I wholeheartedly recommend Avalive to anyone in need of superior rental equipment. Their commitment to excellence and customer satisfaction is truly commendable. Thank you, Avalive, for playing a crucial role in the success of our project. Five stars and beyond. Pete Ritch Project Director USMCVTA History Project
H H Wilson
3069 days ago

Unparalleled Service and Dependability

Nestled in the sea of rental options, Avalive shines like a beacon of reliability and quality. As a Project Director overseeing intricate historical projects, the need for superior equipment is non-negotiable. The experience with Avalive was nothing short of exceptional. Their high-quality rental equipment not only met but exceeded expectations. Every piece was a testament to precision and durability, making the tasks seamless and efficient. From the seamless assembly to the effortless operation, every detail exuded excellence. Punctuality is paramount in the world of productions, and Avalive did not disappoint. The equipment arrived promptly, ready to breathe life into the project. Its timely return process, streamlined and straightforward, showcased Avalive's commitment to customer satisfaction. The ease of packing and shipping back the equipment was a breath of fresh air, saving valuable time and effort. With each interaction, Avalive exemplified professionalism and dedication. The seamless rental experience not only alleviated stress but also instilled confidence in the equipment and the team behind it. Without hesitation, I would wholeheartedly recommend Avalive to any discerning individual seeking reliable and top-notch rental services. Thank you, Avalive, for being the cornerstone of dependability in a fast-paced industry. Pete Ritch, Project Director at USMCVTA History Project.

Introduction:

Avalive.com is an online retailer offering a wide range of audiovisual equipment and accessories. With a strong focus on professional-grade products, they cater to businesses, educational institutions, and home theater enthusiasts. In this comprehensive review, we will evaluate various aspects of Avalive.com, including pros and cons, user experience, pricing and value for money, customer service, product quality and selection, website usability, returns and exchanges, promotions and discounts, reputation, payment options, loyalty programs, customer reviews, community involvement, shipping, and costs.

Pros:

  • Wide selection of professional-grade audiovisual equipment
  • Competitive pricing
  • Knowledgeable customer service team
  • Responsive website design

Cons:

  • Limited product options for non-professional users
  • Some products may be priced higher than competitors

User Experience:

Providing a smooth user experience is a top priority for Avalive.com. Their website is well-organized, making it easy to navigate and find the desired products. They offer detailed product descriptions, specifications, and customer reviews to help users make informed decisions. The website's responsive design ensures a seamless browsing experience across different devices, including smartphones and tablets.

Pricing and Value for Money:

Avalive.com offers competitive pricing for their range of professional audiovisual equipment. While some products may have higher price tags compared to other retailers, their focus on quality justifies the cost. Customers can be assured of receiving value for their money, as Avalive.com sources products from reputable manufacturers known for their reliability and performance.

Customer Service:

Avalive.com prides itself on providing exceptional customer service. Their knowledgeable team is readily available to answer inquiries, provide technical support, and assist with product selection. Customers can reach out through phone, email, or live chat, and can expect prompt and professional assistance.

Product Quality and Selection:

Avalive.com offers a wide selection of top-quality audiovisual equipment, ranging from professional cameras and projectors to audio systems and accessories. They partner with reputable brands known for their reliability and cutting-edge technology. The product descriptions are comprehensive, providing detailed specifications and features to help customers make informed choices.

Website Usability:

Avalive.com's website is user-friendly and intuitive. The search functionality allows customers to quickly find the products they need, and the well-structured categories make browsing effortless. The website loads quickly, ensuring a seamless shopping experience. Additionally, the checkout process is streamlined, with secure payment options and clear order tracking.

Returns and Exchanges:

Avalive.com maintains a clear and customer-friendly returns policy. In the unlikely event of receiving a faulty or incorrect product, customers can initiate a return within a specified timeframe. The company offers hassle-free exchanges or refunds, provided the items are in their original condition and packaging.

Promotions and Discounts:

Avalive.com frequently offers promotions and discounts on select products, allowing customers to save on their purchases. These promotions are prominently displayed on the website and are regularly updated, providing customers with opportunities to find deals and special offers.

Reputation:

With years of industry experience, Avalive.com has built a solid reputation for delivering quality products and excellent customer service. Their focus on professional-grade equipment and their commitment to customer satisfaction have earned them a loyal customer base.

Payment Options:

Avalive.com offers a variety of secure payment options, including major credit cards, PayPal, and financing options. This ensures convenience and flexibility for customers while maintaining a high level of transaction security.

Loyalty Programs:

Currently, Avalive.com does not have a specific loyalty program in place. However, they occasionally offer exclusive deals and discounts to their repeat customers as a token of appreciation.

Customer Reviews:

Customer reviews play an important role in Avalive.com's ecosystem. The website features authentic customer reviews for their products, offering insights into the performance, durability, and overall satisfaction of previous buyers. This helps potential customers make informed purchasing decisions based on real experiences shared by others.

Community Involvement:

Avalive.com actively engages with its community through social media platforms, blogs, and online forums. They provide valuable insights, industry news, and expert advice to their customers, fostering a sense of community and encouraging knowledge sharing.

Shipping and Costs:

Avalive.com aims to provide efficient shipping services to its customers. They offer various shipping options, including expedited and international shipping, depending on the customer's requirements. The cost of shipping is calculated based on the weight and dimensions of the products, ensuring transparency and fair pricing. In conclusion, Avalive.com is a reputable online retailer that excels in providing professional-grade audiovisual equipment and accessories. With competitive pricing, knowledgeable customer service, and a user-friendly website, they offer a satisfying shopping experience. However, non-professional users may find limited product options, and some products may be priced higher compared to competitors. Nevertheless, Avalive.com's commitment to quality, customer satisfaction, and industry expertise make them a reliable choice for audiovisual equipment needs.