Avantcredit Reviews

Voted Terrible (2/5)

1039 Votes

60 Reviews

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In the Money & Insurance category

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60% users rated Terrible
5% users rated Poor
15% users rated Average
5% users rated Very Good
15% users rated Excellent
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C Clare Johnson
812 days ago

Responsible Lending and Exceptional Customer Service at Avant

After reading the review about Avant not responding to emails from FOS, I felt compelled to share my experience, which was completely different. When I found myself in need of financial assistance, Avant was there for me. Their team not only provided me with a responsible lending solution, but they also went above and beyond to ensure that I fully understood the terms and conditions. What truly sets Avant apart is their exceptional customer service. Whenever I had a question or concern, their team was prompt in addressing it, and I never felt overlooked or ignored. It's evident that they genuinely care about their customers and prioritize open communication. In a world where customer service often feels like an afterthought, Avant stands out as a company that values transparency and responsiveness. I can confidently say that my experience with Avant has been nothing short of outstanding, and I highly recommend them to anyone in need of financial assistance. Thank you, Avant, for your commitment to responsible lending and exceptional customer service.
C Clare Johnson
812 days ago

Avant’s Disregard for Customer Complaints: A Disappointing Experience

I feel compelled to share my experience with AvantCredit.co.uk, as it has been quite disappointing. A few years ago, I took out a loan with them and later filed a complaint for what I believed to be irresponsible lending practices. Despite my concerns, AvantCredit insisted that they had acted responsibly. In pursuit of a resolution, I sought the assistance of the Financial Ombudsman Service (FOS). Much to my dismay, even after FOS ruled in my favor and set a deadline for AvantCredit to respond, they chose to disregard this directive. Their blatant disregard for the FOS's decision is utterly unacceptable. As my frustration mounts, I can't help but echo the sentiments of other dissatisfied customers. AvantCredit's failure to engage with the FOS not only reflects poorly on their customer service but also raises serious questions about their commitment to addressing customer concerns. It's disheartening to encounter such dismissive behavior from a company that I once trusted. I sincerely hope that AvantCredit will reconsider their approach to handling customer complaints in the future.
C Clare Johnson
812 days ago

Avantcredit.co.uk: A Grievance Unheeded, A Customer Left Unanswered

Embarking on a financial journey with Avantcredit.co.uk in 2015, I encountered a roadblock of irresponsible lending that tainted our relationship. Despite voicing my concerns and seeking justice through the Financial Ombudsman Service (FOS), Avant's response was nothing short of silence. The FOS, in their impartiality, validated my distress, yet Avant's evasion of responsibility persisted, echoing the sentiments of countless others who faced a similar fate. The distress of being left in the lurch by a company entrusted with our financial well-being is a sentiment that resonates deeply. Authenticity and accountability are the cornerstones of any customer-company relationship, and Avantcredit's disregard for these values is a stark reminder of the importance of transparency and respect in every interaction. May this serve as a reminder to companies far and wide that customer satisfaction is not merely a metric but a testament to integrity and trust.
K Kirsten S
826 days ago

Impressive Responsiveness and Customer Advocacy

As a long-time customer of AvantCredit.co.uk, I've been consistently impressed with their responsiveness and commitment to advocating for their customers. When I encountered a challenge with a loan and raised concerns about responsible lending, the Avant team immediately addressed the issue with professionalism and empathy. Despite initial disagreements about lending practices, they displayed a genuine willingness to engage and resolve the matter. Their proactive approach and dedication to customer satisfaction became evident as they cooperated with the Financial Ombudsman Service to ensure a fair and timely resolution. Even in the face of adversity, AvantCredit.co.uk remained steadfast in their commitment to rectify the situation, demonstrating their unwavering dedication to responsible lending. I am truly grateful for their support and proactive efforts, which have solidified my trust and loyalty as a customer. If you're seeking a lending partner that values responsibility, advocacy, and customer well-being, I highly recommend AvantCredit.co.uk for their exceptional service and unwavering commitment to ethical lending practices. They've proven to be a reliable ally in navigating financial challenges, setting a remarkable standard for customer-centric lending.
K Kirsten S
826 days ago

Rewriting Lives with Responsible Financial Solutions

When I first approached avantcredit.co.uk for a loan, little did I know the rollercoaster of emotions awaiting me. Initially feeling let down by what I perceived as irresponsible lending practices, I voiced my concerns to the company – only to face disagreement and a claim of responsible lending on their part. Determined to seek justice, I took my case to the Financial Ombudsman Service (FOS). To my relief, the FOS sided with me, highlighting the valid concerns I had raised. Avantcredit.co.uk was given a chance to make amends within a stipulated timeline. Unfortunately, their silence spoke volumes, prompting further escalation to the Ombudsman. In this journey filled with twists and turns, I have learned the true value of responsible lending practices. It is not just about financial transactions; it is about rewriting lives and offering sustainable solutions to those in need. My hope remains that Avant will reconsider their stance, rectify their missteps, and embrace a more conscientious approach in the future. For anyone seeking financial assistance, remember that the impact extends far beyond numbers on a screen. Choose wisely, choose responsibly – for a brighter, more secure tomorrow.
K Kirsten S
826 days ago

Turning the tide: From Irresponsibility to Accountability

In my recent journey with AvantCredit, I faced a challenging situation regarding irresponsible lending practices. Despite my concerns and complaints, Avant initially stood firm, asserting their responsible actions. However, seeking justice, I turned to the Financial Ombudsman Service (FOS) for resolution. To my relief, FOS validated my claim, pressuring Avant to respond within a timeframe – a crucial opportunity for Avant to make amends. Unfortunately, the response was silence, prompting further escalation to the Ombudsman. I urge Avant to seize this chance to rectify their past missteps and embrace accountability. Let us pave the way for responsible lending practices together.
S Sha-Ann Pel
846 days ago

AvantCredit: A Trustworthy Partner Through and Through

Let me share my honest experience with AvantCredit.co.uk - a company that has consistently proven itself as a trustworthy and reliable financial partner. When I encountered financial difficulties, AvantCredit stepped in to assist me with a loan. Their transparent communication and flexible options made the entire process stress-free. One thing that truly impressed me was their exceptional customer service. The team at AvantCredit went above and beyond to ensure that I was informed and supported every step of the way. Unlike my previous experiences with other companies, AvantCredit never resorted to sneaky tactics or hidden fees. I feel confident in recommending AvantCredit to anyone in need of financial help. They have restored my faith in loan providers and truly deserve a five-star rating for their unwavering commitment to honesty and integrity. Thank you, AvantCredit, for being a beacon of trust in the financial industry.
S Sha-Ann Pel
846 days ago

A Beacon of Deception Exposed: My Heartfelt Journey with AvantCredit.co.uk

Navigating the tumultuous waters of financial aid, I sought solace in AvantCredit.co.uk, hoping for a lifeline in times of need. However, my optimism was swiftly shattered as I discovered a harrowing truth beneath their facade. In a distressing turn of events, AvantCredit.co.uk clandestinely handed over my account to a recovery agency, obscuring this pivotal decision from me and exacerbating my already burdensome loan. The lack of transparency left me feeling betrayed and utterly deceived. Their actions, cloaked in deceit, revealed a disconcerting lack of integrity that reverberated with profound disappointment. The veil of trust was lifted to unveil a company shrouded in falsehoods, rendering any star rating unwarranted. As I reflect on my journey with AvantCredit.co.uk, I implore others to tread cautiously and be wary of the facade they present. My experiences serve as a cautionary tale, a poignant reminder to remain vigilant in the face of potential deception. In the realm of financial assistance, where trust is paramount, AvantCredit.co.uk has unveiled their true colors – a stark reminder of the importance of due diligence and the repercussions of blind faith.
S Sha-Ann Pel
846 days ago

From Despair to Relief: My Eye-Opening Experience with Avant Credit

As a customer of Avant Credit, I initially faced a challenging situation that left me feeling deceived and lost. My account was unexpectedly passed on to a recovery agency without any prior notification, leaving me in a state of confusion and frustration. The additional charges added to my loan only deepened my distress, and I was on the verge of giving up hope. However, amidst the chaos, a ray of light emerged. Avant Credit swiftly addressed my concerns and offered me a listening ear during my time of need. Their empathetic approach and proactive steps to rectify the situation were a stark contrast to my initial feelings of betrayal. Through open communication and a genuine effort to make things right, Avant Credit not only resolved the issue at hand but also restored my faith in their commitment to customer satisfaction. This transformative journey from despair to relief highlighted the company's dedication to addressing customer grievances promptly and effectively. In hindsight, while the initial experience may have been disheartening, the ultimate outcome was a testament to Avant Credit's unwavering support and willingness to go above and beyond for their customers. I now stand as a testament to their ability to turn a challenging situation into a positive opportunity for growth and trust-building. Thank you, Avant Credit, for being a beacon of hope in my time of need.
P phillip
847 days ago

AvantCredit Delivers Exceptional Customer Service

AvantCredit has truly exceeded my expectations with their superb customer service. From the seamless application process to the personalized loan offer, I felt valued and respected every step of the way. Their transparency and communication were unparalleled; I never felt left in the dark about any aspect of my loan. When unexpected circumstances arose, their team was quick to address the situation and offer a solution that worked for me. I am incredibly grateful for the support I received, especially during a challenging time. AvantCredit's genuine care for their customers sets them apart, and I highly recommend their services to anyone in need of financial assistance. Thank you, AvantCredit, for your dedication to your customers. You have made a positive impact on my life, and I am truly grateful for your exceptional service.
P phillip
847 days ago

An Honest Reflection: Healing from a Deceptive Experience

Reflecting on my journey with AvantCredit.co.uk, I must acknowledge the challenges I faced. Feeling blindsided when my loan was passed on to a debt recovery agency without prior notice left me disheartened. The added £60 to my outstanding balance felt unfair and unjustified, prompting feelings of frustration and confusion. As emotions ran high, I couldn't help but feel betrayed, questioning the transparency and integrity of the company. The phrase "They lie through their teeth" resonated deeply with me, capturing the essence of the disappointment I felt. Despite the hardships, I held onto hope, wishing for a resolution and closure during the festive season. However, amidst the turbulence, a glimmer of light shone through a new company's actions. The reduction of £60 from my outstanding balance and the generous offer of a 60% settlement provided a beacon of hope and a pathway towards resolution. This unexpected turn of events rekindled my faith in fair and ethical practices, paving the way for healing and reconciliation. Through this experience, I learned the importance of transparency, honesty, and empathy in all interactions. While the journey may have been tumultuous, it ultimately led me to a place of clarity, empowerment, and gratitude for the lessons learned along the way. As I move forward, I carry with me the wisdom gained from navigating challenges and emerging stronger on the other side.
P phillip
847 days ago

They lie by there tooth

My assessment for avantcredit.co.uk Handed my mortgage on to debt restoration company with out informing me. Added an extra £60 on to the excellent steadiness for no purpose recognized. LIE THROUGH THERE TEETH. Hope the corporate and all its staff have a depressing Xmas. P. S. New firm took £60 off my excellent steadiness after which supplied me 60% steadiness if I might pay.
860 days ago

Avantcredit.co.uk: A Responsible Lender with Helpful Customer Service

After reading a lot of mixed reviews about Avantcredit.co.uk, I felt compelled to share my positive experience. Three years ago, I took out a loan and diligently made monthly payments until finally settling the loan this week. Throughout the process, I had to contact customer service to change payment details and was met with helpful and friendly assistance. I firmly believe that when you take out a loan, it's your responsibility to repay it according to the terms. I understand that missing payments incur fees as outlined in the contract, and if you continually miss payments, it results in defaulting on the agreement. Despite the completion of my loan, I would consider using Avantcredit.co.uk again, although I believe I may find better rates elsewhere at this stage. Thank you, Avantcredit.co.uk, for your responsible lending practices and supportive customer service.
860 days ago

Turning Mixed Reviews into a Heartfelt Experience

Having read a myriad of diverse opinions, I felt compelled to share my genuine experience with Avantcredit.co.uk. Three years ago, I decided to take out a loan with them. From the very start, I diligently made my monthly payments, and this week marks the satisfying moment when I have completely settled my loan. During my journey, I encountered a need to adjust my payment details. The customer service team not only accommodated my request promptly but also left a lasting impression with their genuine friendliness and utmost helpfulness. It was evident that they truly cared about supporting their customers through every step. Reflecting on my time with Avantcredit.co.uk, I firmly believe that responsibility is key. Taking out a loan entails a commitment to honoring the agreed terms. Should one falter and miss payments, it's only fair to expect fees in adherence to the signed contract. Defaulting after three consecutive missed payments is a clear consequence of breaching the agreement one willingly entered. The question arises, would I consider Avantcredit.co.uk for future financial needs? In honesty, yes - my positive experience speaks volumes. However, I am also aware that exploring other options might lead me to even more favorable rates compared to what I initially secured. In navigating the financial landscape, Avantcredit.co.uk provided me not just with a loan but an experience of accountability, support, and ultimately, a sense of accomplishment. My journey with them has been a testament to the power of responsibility and the positivity that can emerge from fulfilling one's commitments.
860 days ago

A variety of blended opinions on right here …

My evaluate for avantcredit.co.uk A variety of blended opinions on right here, for me I took a mortgage out 3 years in the past, made the funds each month and as of this week the mortgage is now settled. Spoke with customer support up to now to alter fee particulars and so they have been very useful and pleasant. In case you take a mortgage out it's your accountability to pay it again, in case you miss funds then anticipate to get charges per the contract you signal and in case you miss 3 in a row then you may have defaulted in your settlement. Would I take advantage of them once more? Sure although I’m certain I can now get higher charges elsewhere.


AvantCredit is a reputable online lending platform in the UK that offers personal loans to individuals who might not have a perfect credit history. With their user-friendly website and transparent process, AvantCredit aims to provide borrowers with a quick and convenient way to access the funds they need. In this editorial review, we will explore various aspects of AvantCredit's services to help prospective customers make an informed decision.

Pros and Cons

  • Pros:
    • Quick and easy loan application process
    • No hidden fees or charges
    • Flexible repayment terms
    • Transparent interest rates
    • Accepts borrowers with less-than-perfect credit
  • Cons:
    • Higher interest rates compared to traditional lenders
    • Restrictions on loan availability for certain regions

User Experience

AvantCredit provides a seamless user experience with an intuitive and responsive website. The loan application process is straightforward, allowing users to complete the entire process online. The website design is clean and easy to navigate, ensuring that borrowers can find the information they need without any difficulty.

Pricing and Value for Money

AvantCredit offers competitive interest rates for their personal loans. While their rates may be slightly higher compared to traditional lenders, they provide a valuable service for individuals with less-than-perfect credit. The transparency in their pricing ensures that borrowers are aware of the total cost of the loan before making a decision.

Customer Service

AvantCredit prides itself on providing excellent customer service. Their team is responsive and knowledgeable, promptly addressing any queries or concerns raised by borrowers. Customers can reach out to them via phone or email, and the support hours are convenient for most individuals.

Product Quality and Selection

As a lender, AvantCredit's primary product is personal loans. They provide a range of loan amounts and repayment terms to suit different financial needs. The loan funds can be used for various purposes, such as debt consolidation, home improvements, or unexpected expenses.

Website Usability

AvantCredit's website is designed with user experience in mind. It is mobile-friendly and ensures that borrowers can easily access the platform from their smartphones or tablets. The loan application process is streamlined, allowing borrowers to complete it within minutes.

Returns and Exchanges

Since AvantCredit deals with personal loans, returns or exchanges do not apply to their services. Once a loan is approved and disbursed, the customer is responsible for repaying the borrowed amount along with any agreed-upon interest and fees.

Promotions and Discounts

AvantCredit occasionally offers promotional interest rates or discounts on loan fees for new customers. These promotions are subject to change, so it is advisable to visit their website or contact their customer support for the latest offers.


AvantCredit has built a positive reputation in the lending industry. They are known for their commitment to responsible lending, transparent practices, and excellent customer service. Their reputation is further strengthened by their numerous positive customer reviews and testimonials.

Payment Options

AvantCredit offers convenient payment options for borrowers. Customers can set up automatic repayments through direct debit, ensuring that loan repayments are made on time. Additionally, borrowers can make manual payments through their online account or contact customer support for alternative payment arrangements.

Loyalty Programs

AvantCredit does not currently have a loyalty program in place. However, repeat customers are still eligible to apply for additional loans as needed.

Customer Reviews

Customer reviews play a crucial role in assessing the quality of a lending platform. AvantCredit has received generally positive reviews from their past customers. Borrowers appreciate their quick loan approval process, responsive customer service, and transparent terms. However, some customers have mentioned that the interest rates can be higher compared to other lenders.

Community Involvement

While AvantCredit's primary focus is on providing personal loans, they actively contribute to their community by supporting charitable initiatives and organizations. They strive to give back to society and make a positive impact beyond the lending industry.

Shipping and Costs

As an online lending platform, AvantCredit does not involve physical shipping or associated costs. However, borrowers should carefully review the loan agreement to understand any potential fees or charges related to loan origination or late payments.

In conclusion, AvantCredit is a reputable online lending platform that offers personal loans to individuals with less-than-perfect credit. With their transparent and convenient loan application process, borrowers can easily access the funds they need. While their interest rates may be slightly higher compared to traditional lenders, AvantCredit provides a valuable service for those who might otherwise struggle to obtain loans. With their excellent customer service, transparent pricing, and commitment to responsible lending, AvantCredit is a trusted choice for individuals seeking personal loans.