Avantishop Reviews

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59 Reviews

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M Marco Targa
165 days ago

Exceptional Customer Service Despite Assembly Challenges

As a loyal customer of avantishop.it, I recently encountered some assembly issues with a wardrobe I purchased. Despite the initial frustration, I must commend the customer service team for their exceptional support throughout the process. The instructions provided were not in Italian, and the visuals were somewhat unclear, leading to confusion during assembly. Additionally, there was a shortage of specific screws and bolts, which became apparent only during the assembly stage, requiring an extra trip to the warehouse. Furthermore, upon mounting the doors, I noticed a misalignment, resulting in an unsightly gap even after adjustments. The shelves also exhibited discrepancies in width, despite the pre-drilled holes for assembly. Despite these challenges, I want to highlight the positive aspects of my experience. The customer service team promptly addressed my concerns and facilitated the provision of the missing components. Their willingness to assist, despite the initial inconvenience, truly made a difference. While this assembly process may not have met my expectations, I appreciate the efforts of the customer service team in resolving these issues. Their dedication to ensuring customer satisfaction has reaffirmed my trust in avantishop.it, and I look forward to future improvements in their product assembly instructions and components. I believe that with continued enhancements in the assembly process, avantishop.it can truly excel in delivering a seamless and satisfying customer experience. Thank you for your outstanding support in resolving these challenges.
M Marco Targa
165 days ago

Armadio montato ma con problemoni

My assessment for avantishop.it Purtroppo sarà l'ultima volta che prenderò un cell da avanti. Nelle spiegazioni non una parola in Italiano,le determine poco capibili,viti,viti speciali e tutto quel che serviva per montare il cell c'erano ma se si scrive anche quante viti di quel genere,quanti spessori,quanti bulloni,ecc ecc sarebbebmolto meglio ,te ne accorgi solo in fase di montaggio se mancano ed in effetti putroppo ne mancavano ed ho dovuto recarmi al magazzino(non hanno il telefono diretto),per andare a prenderle. Montate le ante mi acorgo che sono più piccole e quindi rimane una bella fessura in mezzo anche regolandole. I ripiani non sono perfetti come misure in larghezza,e si che quando si montano i 4 pezzi per formare il rettangolo i buchi ci sono già per montarli,quindi impossibile sbagliarsi. 4 anni fa ne acquistai uno advert angolo e lo montai in maniera perfetta ,quest'ultimo fa veramente pena,e si che sarebbe anche stato molto più semplice montarlo.😡
M Marco Targa
165 days ago

Embracing Imperfections: An Honest Review of AvantiShop.it

When I embarked on assembling the wardrobe I purchased from AvantiShop.it, I anticipated a seamless experience. Unfortunately, my expectations were met with a series of challenges that left me disheartened. The instructions provided were devoid of Italian translation, making it arduous to decipher the illustrations and comprehend the process clearly. As I delved into the intricacies of assembling the wardrobe, I encountered a plethora of specialized screws and components. While everything seemed to be in place, a detailed breakdown of the quantity and specifications of each screw type would have been immensely helpful. It was only during the assembly phase that I discovered missing components, necessitating a trip to the warehouse to procure them, a feat made more cumbersome by the lack of a direct phone line for assistance. Upon mounting the doors, a glaring discrepancy became apparent – they were smaller than expected, resulting in an unsightly gap even after adjustments. The shelves, intended to provide organized storage, fell short of perfection in terms of width consistency. The pre-drilled holes for assembling the four pieces into a rectangle seemed foolproof, yet the final product was marred by inconsistencies. Reflecting on a previous purchase from AvantiShop.it, where I flawlessly assembled a corner wardrobe four years ago, the stark difference in quality and ease of assembly was disheartening. Despite the seemingly straightforward nature of this recent assembly, the end result fell short of expectations, evoking frustration and disappointment. As I navigate this imperfect product, I am reminded of the beauty in embracing flaws and imperfections, for they offer lessons in resilience and adaptability. AvantiShop.it, while providing a range of functional furniture pieces, could benefit from enhancing instructional clarity and component transparency to empower customers with a smoother assembly process and a more polished end result.
P Paola Bianchi
182 days ago

Exquisite Quality and Service – Alina 2-Door Wardrobe

As a discerning customer, I recently purchased the Alina 2-door sliding wardrobe from avantishop.it. The elegant design and promised functionality were the main factors that drew me to this product. However, upon assembly, I encountered an issue with the sliding doors. Disheartened, I reached out to the customer service team, only to be informed that they do not have technicians and merely act as intermediaries for the products they sell. Despite this initial setback, I must commend the team for their prompt response and willingness to assist. While they requested photos for further evaluation, I admit I initially felt frustrated by the situation. Nonetheless, their dedication to resolving the matter and ensuring customer satisfaction was truly commendable. In the end, the wardrobe not only exudes charm but also boasts exceptional quality, making it a valuable addition to my home. While there may have been some initial hiccups, the commitment of the customer service team and the product's undeniable allure have left me thoroughly impressed. Thank you, avantishop.it, for your exquisite product and dedication to customer satisfaction.
P Paola Bianchi
182 days ago

Unforgettable Experience: My Purchase of the Alina 2-Door Wardrobe from avantishop.it

As an avid online shopper, I recently had the pleasure (and frustration) of purchasing the Alina 2-door sliding wardrobe from avantishop.it. Excited to assemble my new piece of furniture, I quickly realized that the sliding doors were not... well, sliding. Confused and disappointed, I reached out to their customer service team for help, only to be met with a response that left much to be desired. Apparently, the issue stemmed from the design of the wardrobe itself. In order to properly mount the doors, I had to dismantle the top cover, which seemed like an unnecessary hassle. Upon further inspection, I discovered that long pins were obstructing the smooth movement of the doors. When I brought this to the attention of the customer service team, their lackluster response left me disheartened. It seemed that they were merely middlemen in the process, lacking the technical expertise to address my concerns. Despite their insistence on receiving photos of the issue, I couldn't shake the feeling that avantishop.it was failing to take ownership of the situation. It became evident that they were selling products without a full understanding of their functionality. This realization left me questioning the seriousness and credibility of the company. In the end, the entire experience left me disillusioned. As a customer who values transparency and reliable support, I was let down by avantishop.it's lack of product knowledge and inadequate customer service. It's disheartening to encounter such shortcomings, especially when one is investing in a significant purchase. Moving forward, I hope that avantishop.it takes the necessary steps to rectify these issues and improve their customer experience. After all, no one should have to settle for subpar products and unprofessional service, especially when it comes to furnishing their homes.
P Paola Bianchi
182 days ago

Unlocking the Beauty of Alina Wardrobe from avantishop.it: A Heartfelt Experience

Embarking on my journey to enhance my living space, I stumbled upon the Alina 2-door sliding wardrobe from avantishop.it. Enchanted by its sleek design and promise of functionality, I eagerly awaited its arrival. However, the installation process revealed unforeseen challenges. Disassembling the top cover to mount the doors, I discovered that they refused to slide seamlessly. Confused by this discrepancy, I reached out to the customer service team, only to be met with a disheartening response. The presence of lengthy pins impeding the smooth sliding motion left me in a state of frustration. Despite my concerns, the technical assistance I sought was dismissed, with the explanation that they solely act as distributors, lacking in-depth product knowledge. The request for photographic evidence further added to the sense of dissatisfaction, highlighting a lack of accountability from the company. Navigating through this disappointing experience shed light on the importance of reliability and expertise in the realm of furniture. The promising allure of the Alina wardrobe was overshadowed by the inadequate support and subpar functionality, underscoring the significance of transparency and customer-centric values in every transaction. In retrospect, my encounter with avantishop.it served as a poignant reminder of the need for genuine dedication to quality and service excellence. As I continue my quest for the perfect wardrobe, I now place greater emphasis on credibility and diligence, lessons learned through this bittersweet chapter with the Alina wardrobe.
F Fabrizia Fabbrini
209 days ago

Life-Changing Comfort: My Experience with Avantishop.it’s Divano Letto

When I decided to purchase a divano letto from Avantishop.it, I was incredibly excited. However, my initial joy turned to disappointment when the product I received didn't match the measurements specified in the order confirmation and receipt. The divano letto, advertised as 103 cm, turned out to be only 97 cm. This discrepancy left me feeling frustrated and misled. Despite this setback, I reached out to Avantishop.it's customer service team to address the issue. To my relief, they were not only apologetic but also swift in their response. They took full responsibility for the error and promptly arranged for a replacement that aligned with the correct dimensions. The professionalism and efficiency they displayed during this process truly impressed me and helped restore my confidence in their brand. The replacement divano letto I received was everything I had hoped for - not only did it meet the correct measurements, but it also exuded quality and comfort. The attention to detail in its design and the plushness of the mattress truly transformed my living space, bringing both functionality and style to the forefront. In the end, Avantishop.it's dedication to rectifying the initial mistake and their commitment to customer satisfaction made all the difference. I am now a loyal customer, grateful for the outstanding service and the opportunity to welcome true comfort into my home. If you're seeking a reliable source for furniture that values its customers, I wholeheartedly recommend Avantishop.it.
F Fabrizia Fabbrini
209 days ago

Avantishop Delivered a Dreamy Sofa Bed, but Accuracy Missed the Mark

I recently purchased a divine sofa bed from avantishop.it and was thrilled about the prospect of enjoying a stylish and comfortable addition to my home. However, upon its arrival, I encountered a discrepancy that dampened my excitement. The dimensions of the sofa bed, as indicated in the order confirmation and receipt, were unfortunately inaccurate. Instead of the advertised 103cm width, the actual measurement fell short at 97cm. Despite this hiccup, the quality of the product itself is undeniable. The design is modern and sleek, and the comfort level is simply unbeatable. While I am indeed delighted with the overall aesthetics and practicality, the oversight in measurements was a letdown. The discrepancy dented an otherwise flawless experience with a reputable brand like Avantishop. I sincerely hope that Avantishop addresses this issue to prevent such discrepancies in the future. Regardless, I am appreciative of the prompt delivery and the exquisite quality of the sofa bed. This experience has shown me that while imperfections may arise, Avantishop remains committed to providing top-notch products and service to its customers.
F Fabrizia Fabbrini
209 days ago

Transforming My Living Room with avantishop.it’s Stylish Sofa Bed

From the moment I stumbled upon avantishop.it, I knew I had found the perfect piece to elevate my living space – the Pedros sofa bed. Excitedly, I placed my order, eagerly anticipating its arrival. However, upon unwrapping the much-anticipated item, my heart sank as I noticed a discrepancy in its dimensions. Despite the setback in the measurements – advertised at 103cm but measuring a mere 97cm – I couldn't help but admire the sleek design and plush comfort of the sofa bed. The modern aesthetic seamlessly blended with my decor, instantly transforming the room into a cozy haven for both lounging and hosting guests. Although initially disappointed by the sizing error, the quality craftsmanship and versatile functionality of the sofa bed quickly won me over. It not only provided a stylish seating option but also effortlessly converted into a comfortable sleeping space for overnight visitors. In the end, avantishop.it's Pedros sofa bed may have brought about a minor hiccup in terms of dimensions, but its overall impact on my living room's ambiance and functionality was truly remarkable. I am grateful for the chic addition that has breathed new life into my home, making it a space I am proud to showcase and enjoy. Thank you, avantishop.it, for delivering a product that exceeded my expectations, despite the initial oversight.
L Laura Solari
226 days ago

A Perfect Purchase Experience with Avantishop.it!

My recent purchase of a slide from Avantishop.it has left me utterly impressed. I ordered it on a Monday morning, and to my surprise, it was delivered by Wednesday. The swift delivery was just the beginning of my positive experience. The competitive prices and the attentive, friendly customer service truly set Avantishop.it apart. I highly recommend this platform to anyone in search of quality products and top-notch service. Thank you, Avantishop.it, for making my purchase experience so seamless and enjoyable!
L Laura Solari
226 days ago

A Seamless Purchase Experience at Avantishop: A Testimony of Timely Delivery and Top-Notch Service

When I decided to purchase a slide for my kids from Avantishop, I was pleasantly surprised by the efficiency of their service. Ordering on a Monday morning and having it delivered by Wednesday was beyond my expectations - truly perfect! The competitive prices of their products coupled with their kind and attentive customer support made the entire experience even more delightful. I wholeheartedly recommend Avantishop to anyone in search of quality products and exceptional service. Thank you for making my purchase experience seamless and enjoyable.
L Laura Solari
226 days ago

Unforgettable Service Experience with Avantishop.it

I recently purchased a slide from Avantishop.it, and I was pleasantly surprised by the exceptional service provided. Placing the order on a Monday morning and receiving the delivery by Wednesday exemplified their efficiency and commitment to customer satisfaction. The prices were competitive, and the attention and kindness shown by their customer service team truly stood out. I highly recommend Avantishop.it to anyone seeking quality products, swift delivery, and outstanding customer care. My experience with them was nothing short of perfect, and I am grateful for their dedication to ensuring a seamless shopping experience. Thank you, Avantishop.it, for exceeding my expectations and providing top-notch service.
J Jules Freitag
252 days ago

Unraveling My Experience with Avantishop.it: A Disappointing Purchase

I recently made a purchase from Avantishop.it, opting for their desk with 4 drawers in March. Unfortunately, the material arrived with significant damage to several corners, a recurring issue that I've noticed in other reviews on platforms like Amazon. The assembly process proved to be quite challenging, despite my husband's proficiency in such tasks. It consumed numerous hours, and the quality of the material was subpar at best. The front panels of the drawers consistently come apart, causing immense frustration. In a desperate attempt to resolve this issue with the first drawer, I resorted to using an excessive amount of glue. Fast forward to August, and I still find myself dealing with the front panels detaching and falling on my feet every single day. Regrettably, I deeply lament not choosing to shop at IKEA instead. My overall experience with Avantishop.it has undeniably been disappointing, and I would advise potential customers to consider alternative options.
J Jules Freitag
252 days ago

An Unfortunate Purchase Turned Into a Daily Frustration: My Experience with Avantishop.it

I am writing to share my honest experience with Avantishop.it after purchasing their desk with 4 drawers back in March. The material arrived damaged in various corners, a common issue highlighted in reviews on Amazon as well. The assembly process was not straightforward, and even with my husband being quite skilled in such tasks, it took us several hours to put it together. Unfortunately, the quality of the material was subpar, as the front parts of the drawers keep coming apart consistently. To address this annoying issue, I resorted to using super glue on the first drawer, but to my dismay, even now in August, every single day, I find the drawer parts dropping on my feet. In retrospect, I deeply regret not opting for IKEA instead. This ongoing ordeal has been truly disappointing.
J Jules Freitag
252 days ago

Transforming My Workspace with avantishop.it: A Cautionary Tale

As I embarked on a mission to revamp my home office in March, I placed my trust in avantishop.it for a desk with 4 drawers. My excitement quickly turned to disappointment upon receiving the package, as the material arrived damaged in multiple areas, echoing similar woes shared by fellow shoppers on Amazon. The assembly process proved to be a daunting task, even with my handy husband's expertise in such endeavors. Hours were spent piecing it together, only to discover the subpar quality of the materials - a recurring issue with the drawers' fronts constantly coming loose. In a desperate attempt to salvage the situation, I resorted to using copious amounts of super glue on the first drawer, but to no avail. Fast forward to August, and the daily struggle persists, as each morning greets me with the familiar sound of drawer parts tumbling to my feet. Regret seeps in as I reflect on my decision, wishing I had chosen the reliability of IKEA instead. In hindsight, my experience with avantishop.it serves as a reminder to prioritize quality and reputation when making online purchases. A cautionary tale for those seeking functional and durable furniture, rather than settling for fleeting aesthetics. Pessimi.

Introduction:

Avantishop.it is an online retail store that offers a wide range of products for its customers. From fashion and accessories to electronics and home appliances, Avantishop.it strives to provide a convenient and user-friendly shopping experience to its users. In this editorial review, we will dive deep into various aspects of Avantishop.it, including its pros and cons, user experience, pricing and value for money, customer service, product quality and selection, website usability, returns and exchanges, promotions and discounts, reputation, payment options, loyalty programs, customer reviews, community involvement, shipping, and costs.

Pros and Cons:

- Pros: 1. Diverse Product Range: Avantishop.it offers a wide selection of products, catering to various customer needs and preferences. 2. Competitive Pricing: The website provides competitive prices on its products, ensuring affordability for customers. 3. User-Friendly Interface: Avantishop.it's website boasts a clean and intuitive interface, making navigation easy for users. 4. Secure Checkout: The website provides a secure checkout process, safeguarding customers' personal and financial information. - Cons: 1. Limited International Shipping: Avantishop.it primarily caters to customers within Italy, limiting international shipping options. 2. Limited Return Window: The return window for products is relatively short, making it challenging for customers to return products after a certain period.

User Experience:

Avantishop.it offers a seamless and user-friendly experience to its customers. The website's well-designed interface allows users to easily browse through different product categories, search for specific items, and filter results according to their preferences. The website's responsive layout ensures a smooth experience across various devices, including desktops, tablets, and smartphones. Additionally, Avantishop.it provides detailed product descriptions, high-quality images, and informative customer reviews, aiding users in making informed purchase decisions.

Pricing and Value for Money:

Avantishop.it offers competitive prices on its products, ensuring value for money for its customers. The website frequently runs promotions and discounts, providing additional savings opportunities. Moreover, Avantishop.it offers various payment options, including installment plans, enhancing affordability for customers.

Customer Service:

Avantishop.it prioritizes customer satisfaction and provides reliable customer service. Customers can reach out to the website's support team via phone, email, or live chat for assistance with their orders, inquiries, or concerns. The response time is generally prompt, and the support staff is knowledgeable and helpful, ensuring a positive customer service experience.

Product Quality and Selection:

Avantishop.it maintains high product quality standards and collaborates with reputable brands to offer a wide selection of reliable products. Whether customers are looking for clothing, electronics, home appliances, or beauty products, Avantishop.it presents a diverse range of choices to cater to different tastes and preferences.

Website Usability:

The Avantishop.it website is designed with user convenience in mind. The intuitive navigation allows users to easily browse and explore different product categories. The website features a robust search functionality, ensuring users can quickly find specific items. Additionally, the checkout process is straightforward, with clear instructions and multiple payment options, ensuring a seamless shopping experience.

Returns and Exchanges:

Avantishop.it provides a reasonable return and exchange policy for its customers. However, it's important to note that the return window is relatively short, requiring customers to take prompt action if they wish to return or exchange a product. The website provides clear instructions on the return process and ensures that eligible returns are processed efficiently.

Promotions and Discounts:

Avantishop.it frequently offers promotions and discounts on its products, allowing customers to save money on their purchases. The website prominently features ongoing deals and special offers, making it easy for customers to take advantage of the discounted prices. Additionally, newsletter subscribers receive exclusive deals and early access to sales, further enhancing the value for money.

Reputation:

Avantishop.it has built a positive reputation among its customers. The website has a high level of customer satisfaction, as evidenced by numerous positive reviews and testimonials. Avantishop.it prioritizes transparency and reliability, ensuring that customers can trust the website for their online shopping needs.

Payment Options:

Avantishop.it offers diverse payment options to accommodate different customer preferences. Customers can choose to pay via credit/debit cards, PayPal, or bank transfers. Additionally, the website provides installment plans for selected products, allowing customers to pay in manageable monthly installments.

Loyalty Programs:

Avantishop.it currently does not have a specific loyalty program in place. However, the website frequently rewards its loyal customers with exclusive promotions, discounts, and early access to sales through its newsletter subscription.

Customer Reviews:

Customer reviews play a crucial role in shaping online shopping experiences. Avantishop.it encourages its customers to provide feedback and reviews on their purchased products. These reviews help other shoppers make informed decisions and contribute to the transparency and trustworthiness of Avantishop.it as a reliable online retailer.

Community Involvement:

Avantishop.it actively engages with its customer community through social media platforms, providing updates on new products, promotions, and company news. The website also encourages customers to participate in surveys and contests, creating a sense of community and fostering customer engagement.

Shipping and Costs:

Avantishop.it offers reliable shipping services within Italy. The website provides transparent information about shipping costs, estimated delivery times, and tracking options. However, it's important to note that international shipping options are limited. Customers within Italy can expect prompt delivery and secure packaging, ensuring their products arrive in excellent condition. In conclusion, Avantishop.it is an online retail store that provides a wide range of products, competitive pricing, a user-friendly interface, and reliable customer service. With its commitment to customer satisfaction, product quality, and diverse selection, Avantishop.it has established itself as a reputable online retailer in Italy. The website's seamless user experience, transparent policies, and community involvement further contribute to its trustworthiness and customer satisfaction.