Users Voice for Avasflowers

94% users rated Terrible
6% users rated Poor
0% users rated Average
0% users rated Very Good
0% users rated Excellent
Pie Chart Review Representation for Avasflowers
Avasflowers Overall rating
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Pricing
Returns/Refunds
User Interface
Quality

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Review article published on: 24 Oct 2019

Last updated by on 06 Mar 2023

"The two things I love most about what I do is that I help people and I solve problems - it’s as simple as that. I help my organizations develop effective, relevant marketing content."
Oct 2022 1 4.7 3.9 1 2.5 3.6
Nov 2022 5 4.2 4.1 5 3 5
Dec 2022 5 5 5 5 5 1.8
Jan 2023 1.3 3.3 3 2 5 5
Mar 2023 1.3 5 5 1 1.8 3.4
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Detailed Avasflowers Review by

Introduction:

Avastflowers.net is an online flower delivery service offering a vast selection of fresh flowers and gift arrangements for various occasions. With over 30 years of experience, Avas Flowers has become one of the trusted names in the industry, providing its customers with top-notch services and hassle-free delivery.

Pros and Cons:

Pros:
  • Avas Flowers offers a wide range of floral arrangements and gifts that can be customized according to the customer's preference.
  • The website has a user-friendly interface that allows customers to search, explore and purchase products easily.
  • The company provides same-day delivery services that ensure timely delivery of fresh flowers and gift items.
Cons:
  • Avas Flowers may not be the cheapest option available in the market.
  • The company has a limited international delivery network.
  • Some customers have reported mixed experiences with the customer service team.

User Experience:

The website is well-designed with a responsive user interface that is easy to navigate. Customers can search for products using filters such as occasion, price, flower type, and delivery location. The website also provides helpful information and guidance on flower selection, care, and delivery. Additionally, users can create an account to save their preferences and track their orders.

Pricing and Value for Money:

Avas Flowers' prices vary depending on the type of flower, arrangement, and delivery location. While their prices may not be the lowest in the industry, the company offers good value for money by providing high-quality products and services. Avas Flowers also periodically offers promotional discounts and coupon codes, which provide customers with additional savings.

Alternatives:

Some of the notable alternatives to Avas Flowers include ProFlowers, 1-800-Flowers, FTD, and Teleflora. These companies offer a similar range of products and services at competitive prices.

Customer Service:

Avas Flowers' customer service team is available via phone, email, or chat to assist customers with their queries and concerns. While some customers have reported mixed experiences with the customer service team, the company strives to provide excellent services, providing a 100% satisfaction guarantee for its products and delivery.

Product Quality and Selection:

Avas Flowers offers a broad selection of flowers, plants, and gifts for different occasions, such as anniversaries, birthdays, weddings, and funerals. The company uses fresh and high-quality flowers sourced from reliable growers and ensures that all products are well-packaged and delivered on time.

Website Usability:

The website is well-organized, making it easy for customers to search for products, place orders, and track their deliveries. The website also provides helpful guides on selecting flowers and taking care of them, making it a valuable resource for customers.

Returns and Exchanges:

Avas Flowers provides a refund or replacement for any product that is not up to the customer's satisfaction. The company has a hassle-free returns policy that ensures that customers receive a prompt resolution to their issues.

Promotions and Discounts:

Avas Flowers offers promotional discounts and coupon codes from time to time to provide its customers with additional savings. Customers can sign up for the company's newsletter or follow its social media pages to stay updated on the latest promotions.

Reputation:

Avas Flowers has built a reputation for itself as a reliable and trustworthy online flower delivery service. The company has received positive reviews and feedback from its customers, attesting to its commitment to providing high-quality products and services.

Payment Options:

Avas Flowers accepts payment through major credit cards such as Visa, MasterCard, Discover, and American Express. The company ensures that all payment transactions are secure and encrypted to protect customer information.

Loyalty Programs:

Avas Flowers does not offer any formal loyalty programs, but it does provide occasional discounts and special offers to its regular customers.

Customer Reviews:

Avas Flowers has received positive reviews and ratings from its customers, with many praising the company's prompt delivery and high-quality products. However, some customers have reported issues with the customer service team or the quality of the products received.

Community Involvement:

Avas Flowers is committed to supporting local communities and philanthropic causes. The company has partnered with various organizations and charities such as the American Cancer Society and the Autism Society to provide support and assistance.

Shipping and Costs:

Avas Flowers provides same-day delivery services within the United States and offers expedited delivery options at an additional cost. The company's delivery charges vary depending on the delivery location and the time of the year. In conclusion, Avas Flowers offers a high-quality and reliable flower delivery service that provides customers with a wide range of floral arrangements and gifts for different occasions. While the company may not be the cheapest option available, it offers good value for money with its high-quality products and services, timely delivery, and hassle-free returns policy. Overall, Avas Flowers is a trustworthy and reputable online provider of fresh flowers and gifts.

Avasflowers Recent User Reviews

User Rating

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Reviewer Name: Twyla Hudson Palmer

Review Submission Date: 2022-12-29

Review Title: Told they couldn’t deliver after 3pm…
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Review Description: Told they couldn’t deliver after 3pm but when flowers didn’t show up in morning. Told they would be deliver by 7 PM. Liar’s Poor company. Never will reorder from them.

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Reviewer Name: Carolyn Greenleaf

Review Submission Date: 2022-12-29

Review Title: I ordered a bouquet for my nieces 16th…
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Review Description: I ordered a bouquet for my nieces 16th birthday, but they never came. after the run around for two days I had to cancel and my niece did not have flowers for her special day. I will NEVER use this company again!

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Reviewer Name: Edie & Laura Cox

Review Submission Date: 2022-12-19

Review Title: Oh how I wish I had read the reviews…
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Review Description: Oh how I wish I had read the reviews BEFORE I ordered from them. I chose this florist based on the distance to the cemetery where I wanted a Christmas wreath delivered. This is for a loved one to honor and remember them at Christmas. I ordered a week in advance and gave a local contact person to help with the location of the plot if needed. Two days before my scheduled delivery I am contacted stating that I need to provide an alternate address. This is absurd. Why did they take the order if they won't go to the cemetery? I am fuming!!

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Reviewer Name: Rose Mallard

Review Submission Date: 2022-12-13

Review Title: Very disappointed
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Review Description: I ordered it the large white standing spray for our uncle's funeral and it was so small and looked nothing like what was advertised. They were also supposed to put Uncle on the ribbon and it wasn't done. Tried to find a way to send them a picture of what was delivered but there's no where on website to do it. They got 2 stars only because the man that I ordered it in the phone from was wonderful. Helga

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Reviewer Name: Mario Fazzio

Review Submission Date: 2022-11-23

Review Title: Avas Flowers didn't deliver when they said they would, then waited to the end of the day to let me know
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Review Description: Avas Flowers took my order and money granutenning that the flowers would be delivered on my mothers birthday. Wrong, not only did they not deliver them on the day specified they waited to late in the evening to tell me, so by then It was to late to try and get another florist to delivery them. So if you want to send flower to someone on their special day. I would strongly suggest you go elsewhere. I will never do business with Avas again.

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Reviewer Name: Melanie Yaun Durity

Review Submission Date: 2022-11-11

Review Title: Customer service was ok
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Review Description: Customer service was ok. But a $30 “service fee” is ridiculous. I could have flown it there for the prices they charge.

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Reviewer Name: Donna

Review Submission Date: 2022-11-01

Review Title: Took 5 days to get flowers delivered
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Review Description: Took 5 days to get flowers delivered, I will say I called them and even though helpful I was leaning toward a scam,but I gave them till end of 5th day..definitely delivered and beautiful flowers.I believe whoever they tried to use for flowers was flaky 3 days in a row..finally gav3 it till today,after this being 5th day..mor3 than enough time.

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Reviewer Name: Mike Irmen

Review Submission Date: 2022-10-27

Review Title: I ordered something simple they…
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Review Description: I ordered something simple they immediately took my money called me did they could not send chocolates the bear the card but they would give me an upgrade when the flowers came there was no identification for who it was for no chocolates no bear it had a few extra flowers and the vase was small and cheap clear... what I ordered looked like high quality I paid over 140 foe all this so what I got is 1 dollar vase and I paid 13 bucks a rose... do not order from these people they are a scam.

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Reviewer Name: David Sumner Smith

Review Submission Date: 2022-09-23

Review Title: Rip-off. High price for low standards.
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Review Description: The excessive service charges that appear just before you finalise your order are in inverse proportion to the quantity & quality of the flowers delivered. As a gift, it serves as a sad embarrassment.Quite simply, a rip-off.

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Reviewer Name: Mick Riccio

Review Submission Date: 2022-09-22

Review Title: You DON’T get what you pay for.
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Review Description: I ordered “luxury” bouquet for $109.00. the arrangement was to be grand. It is TINY. It is exactly the size ofd the one pictured at 39.00. They promised same day delivery, then called hours later to say they could not deliver due to volume and sent the next day.Service and arrangement stink.