Users Voice for Avg

30% users rated Terrible
2% users rated Poor
2% users rated Average
3% users rated Very Good
63% users rated Excellent
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Review article published on: 27 Jun 2019

Last updated by on 06 Mar 2023

"The two things I love most about what I do is that I help people and I solve problems - it’s as simple as that. I help my organizations develop effective, relevant marketing content."
Oct 2022 4 1 4.8 4.2 4.7 3.9
Nov 2022 5 5 4.9 2.8 4.2 4.1
Dec 2022 5 2.2 5 5 5 5
Jan 2023 4.5 5 4.8 3.4 3.3 3
Mar 2023 3.8 1.3 5 5 5 5
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Detailed Avg Review by

Introduction

AVG is an antivirus software company that provides comprehensive security solutions for individuals and businesses. Founded in 1991, the company has been a pioneer in the industry and has won several awards over the years. With over 200 million active users, AVG is one of the most popular antivirus software companies in the world.

Pros and Cons

Pros:
  • AVG offers excellent protection against malware and other online threats.
  • The software is easy to install and use, even for non-technical users.
  • AVG provides a wide range of security features, including antivirus, anti-spam, and firewall.
  • The company offers affordable pricing plans for both individuals and businesses.
Cons:
  • Some users have reported performance issues after installing AVG antivirus software.
  • The software can be resource-intensive, which can slow down older machines.
  • AVG does not offer a free version of its software, unlike some of its competitors.

User Experience

AVG provides a user-friendly interface that makes it easy for both novice and experienced users to operate. Installation is straightforward, and the software provides helpful tips and suggestions to optimize system performance.

Pricing and Value for Money

AVG offers several pricing plans based on the number of devices and level of protection desired. Individual plans start at $49.99 per year, while business plans start at $44.99 per year per device. While not the cheapest option, AVG provides excellent value for money, given the comprehensive security features and reliable performance.

Alternatives

Some popular alternatives to AVG include Norton, McAfee, and Bitdefender. Each of these companies provides similar features and protection, but pricing and user experience may vary.

Customer Service

AVG provides excellent customer service through a variety of channels, including phone, email, and live chat. The company also has a comprehensive online knowledge base and tutorial section that provides helpful information on installation and troubleshooting.

Product Quality and Selection

AVG's antivirus software provides excellent protection against malware and other online threats. The company also provides a wide range of security features, including anti-spam, firewall, and anti-theft protection.

Website Usability

AVG's website is easy to navigate and provides comprehensive information about its products and services. The website also offers helpful articles and tutorials to help users optimize their security settings.

Returns and Exchanges

AVG offers a 30-day money-back guarantee for all of its products. If a user is not satisfied with their purchase, they can request a full refund within 30 days of purchase.

Promotions and Discounts

AVG frequently offers promotions and discounts on its website, including discounts on new subscriptions and bundled packages.

Reputation

AVG has a solid reputation in the industry and has won several awards and accolades over the years, including the AV-Test Award for Best Protection in 2018.

Payment Options

AVG accepts a variety of payment options, including credit card, PayPal, and wire transfer.

Loyalty Programs

AVG does not currently offer a loyalty program.

Customer Reviews

Customer reviews of AVG are generally positive, with users praising the software's effectiveness and ease of use. Some negative reviews cite performance issues and high system requirements as drawbacks.

Community Involvement

AVG is involved in a variety of community initiatives, including donating to charitable causes and partnering with non-profit organizations.

Shipping and Costs

As a software company, AVG does not have shipping costs. All products are delivered electronically upon purchase.

Avg Recent User Reviews

User Rating

5 stars

113

4 stars

13

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Reviewer Name: Marco S

Review Submission Date: 2023-01-16

Review Title: Best protection for your PC or Mac
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Review Description: Best protection for your PC or Mac. No nonsense straightforward protection without the blablabla.Runs smoothly in the background without causing problems for programs etc.

👤

Reviewer Name: Paul

Review Submission Date: 2023-01-16

Review Title: Keep up the free stuff AVG
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Review Description: AVGs free package seems to have kept me free of invading nasties for possibly 15+ years now. Only negative, and hey I am getting a free service so not really a complaint, is the gradual increase over time in attempts to upsell me to something I would have to pay for each month.

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Reviewer Name: Carolyn Putterman

Review Submission Date: 2023-01-16

Review Title: Got two charges on my credit card
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Review Description: Got two charges on my credit card. Won't tell me what they were for w/o going into my computer. You don't keep a record of charges? I will not renew my Feb program due or any other one until I get an answer on this one, Your not the only fish in the sea.

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Reviewer Name: Melissa Trent

Review Submission Date: 2023-01-15

Review Title: Way way too many pop up adds
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Review Description: Way way too many pop up adds. I asked someone else how to prevent the pop ups from AVG, they said get rid of AVG.

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Reviewer Name: Rockin Sue Reed Innit

Review Submission Date: 2023-01-15

Review Title: ANNOYING AND CONSTANT HARASSMENT…
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Review Description: At least 20 times a day the annoying reminders come up..TAKE THE HINT..I.DO.NOT.WANT.TO.RENEW. It borders on cyber harassment and i'm sick to death of it!!!!!!!!!

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Reviewer Name: RRRR

Review Submission Date: 2023-01-15

Review Title: Used many years
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Review Description: Used many years. Great aid for handling passwords. The site hasn't been hacked. Passwords can be accessed from different devices.

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Reviewer Name: Randall Matthews

Review Submission Date: 2023-01-15

Review Title: I've always used AVG
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Review Description: I've always used AVG, (guessing about 18 to 20 years) and It works. I've never had a reason to try anything else.

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Reviewer Name: Bob

Review Submission Date: 2023-01-14

Review Title: Scan and go!
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Review Description: Scans provide clear and understandable results, with easy to follow resolutions. Fully adjustable settings and scheduling. Solid and dependable product.

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Reviewer Name: Stephen Raistrick

Review Submission Date: 2023-01-14

Review Title: AVG is the best anti Virus system I have found.
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Review Description: you are able to find and disable attacks to any system and CD roms and notify of its infection before getting into vital parts of my system . Thank you.

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Reviewer Name: Edward Rosa

Review Submission Date: 2023-01-14

Review Title: Using AVG several years and still like it
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Review Description: I have been using AVG for several years. I use both free and pay version. On my computers that have nothing critical on them I use free, but for the laptop I do banking on I have the full subscription version.