Avh-outdoor Reviews

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30 Reviews

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In the Garden Furniture Shop category

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20% users rated Terrible
10% users rated Poor
0% users rated Average
0% users rated Very Good
70% users rated Excellent
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T Tinus
250 days ago

Super service

Exceptional Service and Quality Outdoor Furniture I'm thrilled to share my experience with avh-outdoor.nl. I never usually write reviews, but the exceptional service I received definitely deserves one. After placing a call yesterday, I was amazed to receive my order at my doorstep the very next day, all the way from the Netherlands. The delivery driver was incredibly friendly, adding a personal touch to the whole experience. If the quality of their furniture matches the standard of their service, I can confidently say that I won't be shopping anywhere else. The seamless process from ordering to delivery has left a lasting impression. It's rare to find such dedication to customer satisfaction, and I'm looking forward to enjoying my new outdoor furniture for years to come. Thanks to avh-outdoor.nl, my outdoor space has been transformed into a haven of comfort and style. I highly recommend their products and service to anyone in search of top-notch outdoor furniture. This has truly been a game-changer for me.
T Tinus
250 days ago

Exemplary Service Beyond Expectations

I felt compelled to share my extraordinary experience with avh-outdoor.nl. I rarely write reviews, but this level of service deserves recognition. I placed a call yesterday, and to my surprise, my order was delivered to my door the very next day all the way from the Netherlands. The delivery driver was not only efficient but also incredibly friendly. If the quality of the furniture matches the exceptional service I received, I doubt I will ever shop anywhere else. This seamless and delightful experience has truly left me in awe. 🌟
T Tinus
250 days ago

Unparalleled Service and Quality

I am thrilled to share my exceptional experience with avh-outdoor.nl. The service I received was truly unparalleled. From placing my order to receiving delivery at my doorstep in just one day, I was impressed by the efficiency and professionalism. The friendly driver who brought my furniture added a personal touch to the entire experience. If the quality of the furniture matches the level of service provided, I can confidently say that I have found my go-to place for all future purchases. This seamless and delightful transaction has made me a loyal customer for life. 🤩
J Janine Claassens
273 days ago

Uitstekende service

When I first purchased my egg chair from avh-outdoor.nl, I was immediately impressed by the quality of their products. However, what truly solidified my loyalty to this company was their outstanding customer service. Two years after my purchase, I noticed that the webbing on my egg chair was starting to come loose. Concerned about the integrity of the chair, I decided to reach out to AVH's customer service team. From the moment I sent that email, I was met with nothing but professionalism and an unwavering commitment to resolving my issue. Without hesitation, AVH promptly arranged for a brand-new chair to be delivered to my home at no additional cost. The seamless process of receiving a replacement exemplified their dedication to customer satisfaction. I cannot express enough gratitude for the exceptional service I received from AVH Outdoor. Their swift and efficient handling of my concern has left a lasting impression on me. This experience has only reaffirmed my trust in their brand, and I will undoubtedly continue to support and recommend avh-outdoor.nl to others. Thank you, AVH, for exemplifying what true customer service should entail.
J Janine Claassens
273 days ago

Exceptional Customer Service and Seamless Warranty Experience

After purchasing an egg chair from avh-outdoor.nl, I encountered an unexpected issue with the webbing two years later. However, the exemplary service I received from AVH's customer support team surpassed my expectations. With just one email, I was able to swiftly arrange a replacement for the chair, which was also delivered to my doorstep at no extra cost. This seamless and hassle-free warranty process truly demonstrates AVH's commitment to customer satisfaction. I am beyond impressed and will continue to be a loyal customer.
J Janine Claassens
273 days ago

Above and Beyond: A Customer Service Triumph

Sharing my remarkable experience with avh-outdoor.nl, I can confidently say their service goes above and beyond. Two years post-purchase of an egg chair, I encountered an issue where the webbing started coming loose. With just one email to AVH's customer service team, they swiftly arranged for a brand-new chair to be delivered to my doorstep, free of charge. This level of proactive and customer-centric service truly sets AVH apart in the industry.
V van Koutrik
296 days ago

Heb een leuke set via AVH besteld

After stumbling upon AVH-Outdoor's website, I was instantly drawn to their exquisite outdoor furniture sets. After browsing through their collection, I finally settled on a beautiful set that perfectly complemented my outdoor space. The ordering process was smooth, and I eagerly awaited its arrival. However, a couple of weeks after setting up the furniture, I noticed some damage on the sofa. I realized it was due to my rearrangement of the setup. Feeling disheartened, I reached out to AVH-Outdoor's customer service, not expecting much, given the circumstances. To my absolute surprise, they responded promptly and took immediate action to rectify the situation. Within just 2 weeks, the damages were completely repaired, and my outdoor set looked as good as new. I was truly blown away by their exceptional customer service and dedication to ensuring customer satisfaction. AVH-Outdoor's commitment to their customers is unparalleled, and I can confidently say that they are a top-notch company. I am incredibly grateful for their outstanding service and would highly recommend them to anyone in search of high-quality outdoor furniture and exceptional customer care. Thank you, AVH-Outdoor, for going above and beyond to make sure your customers are happy. You have earned a customer for life!
V van Koutrik
296 days ago

Exceptional Customer Service and Quality Products from AVH-Outdoor.nl

I recently had the pleasure of experiencing the top-quality service provided by AVH-Outdoor.nl. After ordering a lovely outdoor furniture set, I noticed some damage to the sofa due to my own rearrangement, a couple of weeks later. Upon contacting their customer service, I was amazed by their prompt response and dedication. They swiftly repaired the damage, and within just two weeks, my outdoor set looked good as new. I am truly impressed by their exceptional customer service and the high-quality products they offer. AVH-Outdoor.nl is undeniably a top-notch company, and I highly recommend them to anyone in need of premium outdoor furniture.
V van Koutrik
296 days ago

Exceptional Service and Quality Product – AVH Exceeds Expectations!

As a satisfied customer of AVH, I am thrilled to share my experience with this outstanding company. I recently purchased a lovely furniture set from AVH Outdoor and was initially delighted with my purchase. However, after two weeks, I noticed some damage to the bank due to my rearrangement of the setup. Concerned, I reached out to AVH's customer service team, hoping for a resolution. To my amazement, they not only responded promptly but also arranged for the necessary repairs within a mere two weeks! The level of care and professionalism demonstrated by AVH's staff was truly remarkable. I cannot praise AVH enough for their exceptional service and commitment to customer satisfaction. In a world where quality and service seem to be lacking, AVH stands out as a shining example of excellence. Thank you, AVH, for going above and beyond to ensure that your customers are happy and well taken care of. This is truly a top-tier company that I would recommend to anyone in search of quality products and unparalleled service.
G Gerwin Smeets
300 days ago

We hadden een tuintafel van slechte…

Outstanding Customer Service and High-Quality Products at AVH Outdoor I had a disappointing experience with a low-quality garden table, but AVH Outdoor's exceptional customer service turned it all around. After some email correspondence, they quickly replaced the table and efficiently collected the old one. Their swift resolution to my issue was impressive, leaving me feeling valued as a customer. Now, I eagerly await the performance of the new table, especially considering the previous one only lasted a year. Despite this initial setback, I have confidence in AVH Outdoor's commitment to quality. I am grateful for their responsiveness and dedication to customer satisfaction, and I look forward to enjoying my new, high-quality garden furniture for years to come. AVH Outdoor has undoubtedly won my loyalty with their outstanding service and products, and I would highly recommend them to anyone in need of durable, top-notch outdoor furniture. Thank you, AVH Outdoor, for making things right and exceeding my expectations.
G Gerwin Smeets
300 days ago

A Satisfying Resolution: Exceptional Customer Service at its Best

Recently, we encountered a disappointing experience with a low-quality garden table from avh-outdoor.nl. However, the team's response truly impressed us. After some email correspondence, they promptly provided us with a replacement and efficiently collected the old table. Their swift action and customer-centric approach left us feeling valued and respected. Now, we eagerly await the performance of this new table, hoping for better longevity compared to its predecessor, which lasted just a year. Kudos to avh-outdoor.nl for turning our initial frustration into a positive outcome, demonstrating that exceptional customer service indeed makes a significant difference.
G Gerwin Smeets
300 days ago

A Company That Stands by Their Products: A True Lifesaver!

When our outdoor table started showing signs of poor quality after just a year, we were disheartened. However, our experience with avh-outdoor.nl turned our disappointment into satisfaction. Through some email exchanges, they promptly arranged for a new table to be delivered and even took back the faulty one. Their dedication to resolving our issue was truly commendable. We are now eagerly waiting to see how this new table holds up. The seamless customer service and commitment to quality have left a lasting impression on us. Thank you to avh-outdoor.nl for ensuring that we could enjoy our outdoor space without any hiccups.
360 days ago

Al met al een mooie set, voor een mooie prijs.

I recently purchased a beautiful outdoor furniture set from avh-outdoor.nl, and despite facing a few hiccups along the way, I'm thrilled with the final result. Initially, the selection process in the store went smoothly, and the delivery driver arrived on time, with a helpful app to track their ETA. However, upon receiving the order, we discovered that our table was split into two separate boxes, yet only one had been delivered. This led to a series of back-and-forth communications with the customer service team, resulting in multiple attempts to rectify the situation. After several deliveries and a fair amount of phone calls and emails, we finally received the complete set we had originally ordered. While the process was not without its challenges, the customer service team was responsive, empathetic, and genuinely committed to finding a solution. Despite the multiple delivery attempts, their dedication to making things right was evident. As a gesture of goodwill for the inconvenience, we were even offered the opportunity to select an additional accessory for our patience. Ultimately, the quality of the product and the efforts of the customer service team in resolving the issue have left me satisfied and happy with my purchase. This experience has indeed been a learning curve, and I believe it speaks to the commitment of the company to stand behind their products and ensure customer satisfaction. Thank you, avh-outdoor.nl, for a beautiful set at a great price.
360 days ago

Transforming Hiccups into Happiness: My Journey with avh-outdoor.nl

Embarking on a quest for the perfect garden set led me to avh-outdoor.nl, a promised land of affordable elegance. The joy of selecting the set in-store was swiftly overshadowed when the first delivery mishap unfolded. As one part of the table arrived without its companion, my heart sank. Yet, amid the initial disappointment, a silver lining emerged. The impeccable service radiated through the delivery app's transparency, keeping me informed every step of the way. Swiftly rectifying the missing piece, DHL swiftly delivered the absent box, albeit labeled with a cautionary "not complete" message. The subsequent exchanges with the accommodating customer service team manifested solutions and promises of a complete set. However, a comedy of errors ensued with repeated deliveries of half the table. Each part unwrapped only to reveal a reiteration of the missing link. Patience wearing thin, after four delivery attempts and a flurry of calls and emails, the awaited moment arrived. Thursday heralded the grand unveiling of our cherished garden set—intact, whole, and finally in its full glory. The missteps along the way highlighted the imperfect communication within the company, yet the resilience of the support team shone through in their dedication to making things right. As a nod to goodwill, a token of appreciation was extended—a stylish accessory to adorn our newfound outdoor paradise. The trials and tribulations only served to enhance the ultimate satisfaction of a complete and stunning garden set. With avh-outdoor.nl, the journey from hiccups to happiness was indeed a transformative one, leaving me grateful for the destination reached.
360 days ago

An Unforgettable Journey to a Perfect Garden Set

Experiencing the flawless process of selecting a garden set at avh-outdoor.nl was just the beginning of an unforgettable journey. The seamless in-store selection was followed by the punctual arrival of the delivery driver on the agreed-upon day, with a helpful app that allowed precise tracking of his arrival time. However, the real test began with the delivery itself. Disappointment struck as it turned out that our table was split into two boxes, but only one box was delivered. After contacting customer service, the missing second part was promptly delivered that same week via DHL, clearly labeled 'incomplete' – a sign of things to come. Upon unpacking, it was evident that the table was still incomplete. Another round of contact with the customer service team led to a promise of a complete table replacement the following week. As predicted, the third delivery arrived, but to our surprise, it consisted of only one part of the table yet again. This led to further calls and emails, and another waiting game for the final piece. After a total of four delivery attempts, significant phone calls, and emails, the long-awaited complete garden set finally arrived on Thursday, bringing with it a sense of joy and relief. Despite the challenges, the customer service remained reachable and helpful, offering solutions along the way. The journey, although bumpy, culminated in the arrival of our perfect garden set, exactly as ordered. The multiple delivery mishaps shone a light on the need for improved communication within the company. As a gesture of goodwill, we were offered a choice of an accessory as a token of apology. Our garden set may have been delayed, but the patience and perseverance paid off. We are now proud owners of a beautiful garden set that brings joy to our outdoor space.


AVH Outdoor is a reputable online retailer specializing in outdoor furniture and accessories. With a wide range of products and a commitment to customer satisfaction, AVH Outdoor has established itself as a trusted source for high-quality outdoor living solutions.

Pros and Cons

  • Pros:
  • Comprehensive selection of outdoor furniture
  • High-quality products
  • Competitive pricing
  • Easy-to-navigate website
  • Responsive customer service
  • Positive customer reviews
  • Cons:
  • Limited physical store locations
  • Some products may have higher price points

User Experience

AVH Outdoor provides a seamless and enjoyable user experience. The website is easy to navigate, allowing users to quickly find the products they are looking for. The search function is efficient, and the product descriptions provide detailed information to help customers make informed decisions. The website's responsive design ensures a smooth experience across various devices.

Pricing and Value for Money

AVH Outdoor offers competitively priced products that provide excellent value for money. While some high-end items may have higher price points, the overall selection caters to a wide range of budgets. The quality of the products justifies the price, ensuring customers get durability and longevity from their purchases.

Customer Service

AVH Outdoor prides itself on its exceptional customer service. Their team is knowledgeable, friendly, and committed to assisting customers throughout their shopping journey. Whether customers have inquiries about products, need help with ordering, or require assistance with returns or exchanges, the customer service team promptly responds with professionalism and helpfulness.

Product Quality and Selection

AVH Outdoor is known for its high-quality outdoor furniture and accessories. The products are carefully curated from reputable brands, ensuring durability and aesthetic appeal. The selection encompasses a wide range of styles, materials, and designs, allowing customers to find the perfect fit for their outdoor spaces.

Website Usability

The AVH Outdoor website is designed with user experience in mind. It is easy to navigate, featuring intuitive menus and clear categorization of products. The search function is efficient, allowing customers to filter results based on their preferences. The website also loads quickly, enhancing the overall browsing and shopping experience.

Returns and Exchanges

AVH Outdoor has a fair and straightforward returns and exchanges policy. Customers can return or exchange products within a specified timeframe, provided the items are in their original condition. The process is hassle-free, and the customer service team assists in resolving any issues promptly, ensuring customer satisfaction.

Promotions and Discounts

AVH Outdoor frequently offers promotions and discounts, allowing customers to save on their outdoor furniture purchases. These promotions can include seasonal sales, clearance events, and exclusive discounts for newsletter subscribers. By regularly checking the website or subscribing to their newsletter, customers can take advantage of these cost-saving opportunities.


AVH Outdoor has built a strong reputation for its commitment to quality, customer service, and product selection. With positive customer reviews and a history of delivering exceptional outdoor living solutions, AVH Outdoor is a trusted name in the industry. Their dedication to customer satisfaction has earned them a loyal customer base who highly recommend their products and services.

Payment Options

AVH Outdoor offers a variety of secure payment options to accommodate customer preferences. These options may include credit/debit card payments, PayPal, and other online payment platforms. The checkout process is encrypted, ensuring the security of customers' personal and financial information.

Loyalty Programs

Currently, AVH Outdoor does not offer a loyalty program. However, they occasionally provide exclusive discounts and offers to repeat customers or newsletter subscribers, rewarding their loyalty.

Customer Reviews

AVH Outdoor receives consistently positive customer reviews, reflecting their dedication to quality products and customer satisfaction. Customers appreciate the durability, design, and reliability of the outdoor furniture they purchase. The company's prompt and helpful customer service is also consistently praised.

Community Involvement

AVH Outdoor actively participates in community initiatives and events. They contribute to local charities and support environmentally friendly practices. Through their involvement, AVH Outdoor demonstrates their commitment to making a positive impact beyond their business operations.

Shipping and Costs

AVH Outdoor offers reliable shipping services for their products. Depending on the destination and item size, customers may choose from various shipping options at checkout, which may include standard or expedited delivery. Shipping costs are calculated based on the order's weight, size, and shipping destination. AVH Outdoor ensures that items are carefully packaged to prevent damage during transit.