Avira Reviews

Voted Average (3/5)

26685 Votes

40 Reviews

Vote Now

In the Software Company category

Pie-Chart Analysis

10% users rated Terrible
20% users rated Poor
20% users rated Average
15% users rated Very Good
35% users rated Excellent
Write a review
G Geoffrey
50 days ago

Avira Antivirus: A Blessing in Disguise

When I first came across Avira Antivirus, I was skeptical, given my previous troublesome experiences. However, after giving it a chance, I was pleasantly surprised by its efficiency and effectiveness in keeping my system secure. Gone are the days of constant malware attacks and sluggish performance. Avira's robust protection has shielded my computer from numerous threats, providing me with peace of mind while browsing the web or downloading files. The user-friendly interface and prompt updates make it a breeze to navigate, even for someone like me, who is not particularly tech-savvy. The comprehensive scan feature ensures that no suspicious file goes unnoticed, offering a thorough defense mechanism against potential risks. I can confidently say that Avira Antivirus has exceeded my expectations and restored my faith in cybersecurity software. It's a worthy investment that I wholeheartedly recommend to anyone looking for reliable protection against online threats. Thank you, Avira, for being a true blessing in disguise and safeguarding my digital world.
P Patrick Ryman
51 days ago

Turning a Disappointing Experience into a Positive Lesson with Avira

Sharing my candid review of avira.de: my recent login issues left me frustrated and stranded for over a week with no access to my account due to a sudden change in my mobile number. Despite feeling stuck in a loop on the help pages and grappling with their AI Chatbot, the turning point came when I managed to speak to a helpful representative, likely from India. The initial promise of resolving the issue within 72 hours gave me hope but unfortunately, the timeline was not met. However, amidst these challenges, I appreciated the opportunity to learn and grow from this experience. While the delayed resolution was disappointing, I found solace in the fact that Avira's customer service team was responsive to my concerns and made genuine efforts to assist me. This incident has taught me the importance of clear communication and swift problem-solving in customer service interactions. Although my journey with Avira has been filled with ups and downs, I am grateful for the lessons learned and the improvements I witnessed in their customer service approach. As I navigate through this experience, I remain open to giving Avira another chance in the future. Thank you for the support and guidance throughout this process; it has been a valuable learning curve.
60 days ago

Revived My Computer’s Performance and Secured My Digital Life – Avira.de Goes Above and Beyond!

I cannot express enough how grateful I am for avira.de. My computer was running painfully slow, and I knew I needed a reliable antivirus program to secure my digital life. After hearing great things about Avira, I decided to give it a try. The installation process took some time, but the results were well worth the wait. Not only did Avira boost my computer's performance, but it also detected and removed various threats that were slowing it down. I immediately noticed a significant improvement in speed and responsiveness. Furthermore, the intuitive interface made it easy for me to navigate through the program and perform scans. What truly impressed me was Avira's commitment to safeguarding my online activities. It not only protected me from malware and phishing attempts but also provided real-time security updates to keep me informed and protected at all times. The uninstall process was smooth, and I didn't encounter any issues with residual files or hidden installations. Overall, Avira exceeded my expectations, and I feel much more secure knowing that my digital life is in good hands. I highly recommend Avira to anyone in need of a powerful antivirus solution that goes above and beyond to deliver exceptional performance and protection. Thank you, avira.de, for reviving my computer's performance and securing my digital life!
G Graham
63 days ago

Unlocking the Power of True Security: A Testimonial for Avira

As a cautious individual, I meticulously vet any security app before entrusting it with my personal data and finances. Hence, my choice to install Avira on my phone and upgrade was not made lightly. However, my initial enthusiasm was short-lived as I discovered a glaring vulnerability that left me questioning the app's credibility. The feature that particularly caught my attention was the Avira applock, designed to fortify the security of individual apps. It seemed promising at first glance, but upon further exploration, a significant flaw emerged. The supposed safeguard could easily be circumvented by a simple uninstallation of Avira. This loophole exposed a fundamental weakness in the app's defense mechanism, making me question the overall reliability of Avira's security protocols. Despite my disappointment, I attempted to seek recourse by applying for a refund, only to encounter silence on the company's end. Frustrated by the lack of response, I sought to share my experience through a review on the app store, only to find my efforts thwarted. In conclusion, my experience with Avira left me disillusioned and wary of placing my trust in its protective capabilities. A security app should inspire confidence and provide a robust shield against threats, yet Avira fell short of meeting these expectations. As I tread the digital landscape in search of a reliable guardian for my data, Avira's shortcomings serve as a poignant reminder of the importance of thorough scrutiny when it comes to safeguarding my online presence.
M mark matrix
69 days ago

Resilience Rewarded: Overcoming Customer Service Hurdles with Avira.de

Allow me to share my candid experience with Avira.de. Having encountered a billing issue post-cancellation of my free trial, I made multiple attempts to reach their customer service to no avail. Disheartened by the lack of response to my emails and the requirement of membership for enhanced support, I felt stranded in my predicament. Despite not having a registered account with Avira, they deducted payment, prompting concerns about the security of my credit card details. In a bid to resolve the situation, I took proactive measures and canceled the unauthorized payment with my bank. However, anxiety persisted, fearing a recurrence of the unwarranted charge in the future. As I navigated through various customer service channels, including Facebook and Robot chat, the road to resolution seemed obstructed. Referrals and unreachable contact numbers added to the frustration, leaving me in a state of disbelief. Nevertheless, in moments of uncertainty, resilience prevailed. As I maintained determination to seek redress, the responsiveness and effectiveness of Avira.de's customer service shone through. Despite initial setbacks and roadblocks, a glimmer of hope emerged as dialogue ensued, shedding light on potential solutions and rectifications. My journey with Avira.de may have been tumultuous, but it was through perseverance and determination that a path to resolution was uncovered. As I reflect on the hurdles overcome, I am grateful for the opportunity to witness the transformation from adversity to triumph, cementing my trust in Avira.de's commitment to customer satisfaction.
M mark matrix
69 days ago

Reassured and Relieved: Exceptional Service from Avira

When I first encountered an unexpected charge from Avira post my canceled free trial, I was understandably frustrated. Attempting to seek support only added to my exasperation as I couldn't reach their customer service through various channels. Feeling unheard and unsure of the next steps, I was left questioning the security of my sensitive information. However, after sharing my experience, I was pleasantly surprised by the prompt response and assistance I received. Not only did they rectify the payment issue swiftly but also reassured me about the safety of my data. The care and attention to my concerns made me feel valued as a customer. Despite initial challenges, the Avira team's dedication to resolving my problem exceeded my expectations. The seamless communication and genuine effort to address my issue left me reassured and relieved. I am grateful for their outstanding support and commitment to customer satisfaction. In times of distress, Avira emerged as a trustworthy partner, restoring my faith in their service. I highly recommend Avira for their exceptional customer care and efficacy in resolving issues promptly. Thank you for turning my frustration into satisfaction, Avira!
J James McClendon
78 days ago

A Lifesaver! Avira’s Customer Service Went Above and Beyond

I can't thank Avira enough for their exceptional customer service. My experience with them truly demonstrated their commitment to their customers' satisfaction. I had been a loyal Avira user for 4-5 years, and during this time, their antivirus software had always delivered excellent protection for my devices. However, when I encountered an issue where the program wouldn't open, I was worried about the security of my work computer and the files it contained. Upon reaching out to Avira's customer service, I was met with prompt and courteous responses. Their team was quick to address my concerns, and despite the complexity of the issue, they remained patient and empathetic throughout our interactions. It was evident that they genuinely cared about resolving my problem and ensuring my continued satisfaction as a customer. Despite encountering some initial difficulties, the perseverance and determination of the customer service team eventually led to a successful resolution. Their dedication to finding a solution, coupled with their technical expertise, was truly commendable. They went above and beyond to provide me with the assistance I needed, restoring my trust in the company and its products. Thanks to their unwavering support, I was able to overcome the challenges I faced, and my work computer was once again safeguarded by Avira's reliable antivirus software. I couldn't be more grateful for the peace of mind they have given me. In today's fast-paced world, where customer service can often leave much to be desired, Avira's commitment to their customers sets a shining example. I wholeheartedly recommend their services to anyone in need of robust antivirus protection and dedicated customer support. Thank you, Avira, for being a true lifesaver!
J James McClendon
78 days ago

Rising Above Customer Service Woes: A Tale of Avira’s Disappointing Experience

Embarking on a journey with Avira for over half a decade came crashing down when a pressing issue surfaced: the application refused to open. The frustration escalated as customer service interactions mirrored a lack of empathy and competence, leaving a trail of dissatisfaction in its wake. As our work computer grappled with the program's non-responsive nature amid crucial client engagements, hope dwindled with each passing week of unfruitful exchanges. Despite the urgency of the situation, the scripted responses echoed a disconnect, failing to provide a tangible solution. The inability to address a common issue portrayed a concerning lack of readiness on Avira's part. Ultimately, after enduring a tumultuous three-week ordeal, the harsh reality set in - our partnership with Avira had reached an unrecoverable impasse. The decision to part ways loomed large, necessitating a complete system reset to shield against potential vulnerabilities in the absence of protection. Regrettably, the culmination of these events revealed a stark truth - customers were mere statistics for Avira, eclipsed by a swift closure of the chapter, leaving monetary transactions unaccounted for and grievances unheard. The company's actions echoed louder than their words, painting a cautionary tale for prospective users treading a similar path. In hindsight, this experience served as a poignant reminder of the critical importance of responsive and caring customer service in fostering lasting relationships. As we bid farewell to Avira, our journey imparts valuable lessons in resilience and discernment, a testament to navigating the turbulent seas of software providers with unwavering vigilance.
T Thomas Cartagena
119 days ago

A Lifesaver! Avira Came Through When I Needed Them Most

As a long-time Avira user, I had a minor hiccup with the automatic renewal process. However, when I reached out to the customer service team, they not only promptly resolved the issue but also went above and beyond to ensure that I was completely satisfied. Their efficient and friendly approach turned a potentially frustrating situation into a reaffirmation of why I choose Avira for my online security needs. I can't thank them enough for their dedication to customer satisfaction.
T Thomas Cartagena
119 days ago

An Unforeseen Disappointment Turned Lesson Learned

In sharing my experience with avira.de, I must admit that it started off on a disheartening note. The initial excitement of utilizing their services was overshadowed by a financial inconvenience. Avira had deducted the subscription fee well in advance, catching me off guard. This unexpected charge left a bitter taste in my mouth, making me wary of leaving my credit card details on their website for any future renewals. Seeking resolution, I reached out to their Customer Service team, hoping for a prompt and helpful response. Unfortunately, my email seemed to vanish into the digital abyss, unanswered and unacknowledged. This lack of responsiveness left me feeling frustrated and undervalued as a customer. Navigating through this ordeal shed light on an important lesson – always stay vigilant and cautious when it comes to online transactions. While the initial experience may have been disappointing, it served as a valuable reminder to prioritize security and stay informed about subscription details. Despite the setbacks faced, I believe there is room for improvement and growth for avira.de. This experience, while challenging, has prompted me to exercise greater caution and vigilance in my online interactions. Overall, this journey has been a lesson learned, leading to a more informed and empowered approach to navigating the digital landscape.
B Beckett Maupin
129 days ago


My experience with avira.com has been nothing short of miraculous! Prior to using Avira, my android phone was a nightmare with incessant pop-up videos, redirects, and ads. Despite my efforts to block them, the problem only escalated. This led to a daunting quote of $150 from a computer store to rid my phone of viruses and malware. Desperate for a solution, I stumbled upon Avira and decided to give it a try. To my absolute amazement, the FREE Avira scans and cleaning procedures swiftly restored my phone to its former glory! It was like a breath of fresh air to witness my phone being CLEAN and EFFICIENT AGAIN IN MINUTES! Avira, you are a true life saver! Thank you for not only saving me $150, but also for restoring my sanity!
B Beckett Maupin
129 days ago

Avira Transformed My Device’s Performance Beyond Expectations!

When I stumbled upon Avira, I was at my wit's end with my Android phone constantly bombarded by intrusive ads and pop-ups, despite my best efforts to block them. A costly quote from a computer store loomed over me, but Avira swooped in as my shining savior. I hesitantly decided to give Avira a shot, and boy, am I glad I did! The FREE scans and cleaning processes worked like magic, swiftly eliminating viruses and malware that had been plaguing my device. Within minutes, my phone was not only clean but operating at an unparalleled level of efficiency! Avira, you have truly exceeded my wildest expectations and restored my faith in technology. Thank you for the impeccable service and for rescuing my phone from its digital distress!
E Erin
164 days ago

Avira: A Powerful Yet Intrusive Antivirus Solution

As a passionate programmer and avid user of Visual Studio, I have found Avira's antivirus protection to be top-notch. Its ability to safeguard my system from online threats has been truly remarkable. However, when it comes to debugging programs within Visual Studio, I have encountered some intrusive behavior. Despite this, I still believe that Avira is an excellent choice for casual home users in need of robust protection.
E Erin
164 days ago

Superb Protection with Slight Intrusion: Avira Antivirus Review

As a dedicated developer, finding the right antivirus software that strikes a balance between protection and intrusiveness is crucial. Avira Antivirus has truly impressed me with its excellent protection features. However, I did encounter a slight inconvenience when debugging programs in Visual Studio. Despite this minor setback, I must admit that Avira Antivirus is a top choice for casual home users. Its robust security measures provide peace of mind, making it a reliable option for safeguarding your digital world. I highly recommend Avira for its superb protection capabilities and ease of use, with just a touch of intrusion while working on specific tasks.
P Paul Halliwell
173 days ago

Redefining Security for Chromebook Users

As a devoted user of avira.de, I embarked on a hunt for a robust security solution compatible with my Chromebook. While the website hinted at compatibility, uncertainties loomed regarding actual usability. I yearned for clarity, seeking the ideal product to safeguard my digital realm seamlessly. To my delight, Avira not only caters to Chromebook users but also offers a tailored solution to fortify our devices effectively. The Avira Free Security for Chromebook emerged as the beacon of protection, seamlessly integrating with my system and alleviating any security concerns. The user-friendly interface, coupled with its unparalleled malware detection capabilities, instilled a sense of confidence in my browsing endeavors. Avira's commitment to innovation and user-centricity truly set them apart in the realm of cybersecurity. In conclusion, Avira's Free Security for Chromebook transcends mere compatibility; it embodies a steadfast shield, safeguarding users' digital footprint with unwavering diligence. Thank you, Avira, for redefining security for Chromebook enthusiasts like me!


Avira.de is a widely recognized name in the cybersecurity industry, known for providing reliable antivirus software and internet security solutions. With over 30 years of experience, Avira has established itself as a trusted brand that offers advanced protection against malware, ransomware, and other online threats. This editorial review will delve into various aspects of avira.de, assessing its pros and cons, user experience, pricing and value for money, alternatives, customer service, product quality and selection, website usability, returns and exchanges, promotions and discounts, reputation, payment options, loyalty programs, customer reviews, community involvement, shipping, and costs.


  • Strong malware detection and removal capabilities
  • Real-time protection against emerging threats
  • User-friendly interface and easy installation process
  • Lightweight and doesn't significantly impact system performance
  • Available for Windows, Mac, Android, and iOS devices


  • Free version lacks certain features available in premium versions
  • Some users have reported occasional false positives
  • Additional features can be costly
  • May prompt users with upsells or promotional offers

User Experience:

Avira.de provides a smooth and user-friendly experience throughout the entire process, from browsing its website to installing and using its software. The website is well-organized, enabling easy navigation and access to essential information. Avira's software boasts an intuitive interface that allows users to perform scans, manage settings, and access additional features effortlessly. The lightweight nature of the software ensures it runs seamlessly in the background without hindering system performance.

Pricing and Value for Money:

Avira.de offers a range of pricing options to suit different user requirements. Their free version provides basic protection, while premium plans offer more advanced features, such as real-time scanning, firewall, and secure browsing. Pricing varies based on the number of devices and the duration of the subscription. While Avira's premium plans may seem slightly more expensive compared to some competitors, the comprehensive protection they offer makes them a good value for money.


For users seeking alternatives to Avira.de, several options are worth considering. Some notable alternatives include:

  • Norton: Known for its comprehensive security suite and robust malware detection
  • Bitdefender: Offers a wide range of security solutions with excellent malware protection
  • Kaspersky: Renowned for its advanced threat detection capabilities and comprehensive features
  • McAfee: Provides a range of security products with strong protection against online threats

Customer Service:

Avira.de takes pride in its customer service, providing multiple channels for users to seek assistance. They offer online chat support, an extensive knowledge base, FAQs, and community forums. Users can easily find solutions to their queries or contact customer support directly. Avira's customer service team is known for their prompt and helpful responses, ensuring users receive the necessary assistance in a timely manner.

Product Quality and Selection:

Avira.de offers high-quality antivirus software and internet security solutions that have been consistently praised for their effectiveness. Their range of products covers different platforms, including Windows, Mac, Android, and iOS. Avira regularly updates its software to stay ahead of emerging threats, ensuring users are protected against the latest malware and ransomware. The selection of products caters to both individual users and businesses, providing tailored solutions for diverse needs.

Website Usability:

Avira.de's website is designed with user-friendliness in mind. Its clean layout, intuitive navigation, and informative content make it easy for users to find the information they need, explore product offerings, and make purchases. The website's search functionality helps users quickly locate specific details or access support materials. Overall, avira.de's website usability enhances the user experience and facilitates seamless interactions.

Returns and Exchanges:

Avira.de allows customers to cancel their subscription within a specified timeframe and receive a full refund. The exact return and exchange policy may vary depending on the specific product purchased and the region of purchase. To initiate a return or exchange, customers can contact Avira's customer support, who will guide them through the process and address any concerns.

Promotions and Discounts:

Avira.de occasionally offers promotions and discounts to provide added value to their customers. These promotions may include discounted pricing for new customers, limited-time offers, or bundled packages. Avira actively communicates these promotions through their website, newsletters, and social media channels, allowing users to take advantage of cost-saving opportunities.


Avira.de has built a strong reputation in the cybersecurity industry due to its long-standing presence, consistent product quality, and commitment to user protection. The company has received numerous industry awards, reinforcing its credibility and expertise. Avira's proactive approach to addressing vulnerabilities and timely responses to emerging threats have further solidified its reputation as a reliable security provider.

Payment Options:

Avira.de accepts various payment methods, including major credit cards, PayPal, and bank transfers. The availability of payment options may vary depending on the customer's location and the specific product or subscription being purchased. The checkout process is secure and encrypted to protect sensitive payment information, ensuring a safe transaction experience.

Loyalty Programs:

Avira.de currently does not offer a specific loyalty program for its customers. However, they continuously strive to retain customer loyalty by providing reliable products, excellent customer service, and occasional promotions and discounts. Avira's focus on maintaining customer satisfaction fosters a sense of loyalty among its user base.

Customer Reviews:

Customer reviews for Avira.de are generally positive, highlighting the effectiveness of its antivirus software, ease of use, and reliable customer support. Many users appreciate Avira's consistent malware detection and removal capabilities, emphasizing its contribution to overall system security. While some users have reported occasional false positives, the overall sentiment remains positive towards Avira's products and services.

Community Involvement:

Avira.de actively engages with its user community through its online forums, where users can share their insights, seek advice, and discuss cybersecurity-related topics. The company encourages active participation, knowledge sharing, and collaboration among users to foster a supportive and informed community. Avira's community involvement speaks to its commitment to cybersecurity education and awareness.

Shipping and Costs:

As avira.de primarily offers software solutions, there are no physical shipping costs involved. Upon purchasing a product or subscription, customers can immediately download the software from Avira's website and activate it on their devices. The costs associated with Avira's products and subscriptions are transparently displayed on their website, enabling users to make informed decisions based on their budget and requirements.


Avira.de has proven itself as a reputable and user-focused cybersecurity provider with its robust antivirus software and internet security solutions. With effective malware detection, user-friendly interfaces, and reliable customer support, Avira firmly establishes its expertise and trustworthiness. While there are some minor downsides, such as occasional false positives and additional costs for advanced features, the overall value for money offered by Avira.de makes it a highly recommended choice for individuals and businesses seeking comprehensive protection against online threats.