Introduction
Aviya Mattress is a US-based online retailer specializing in handcrafted, luxury mattresses. The brand aims to provide exceptional comfort and support with their high-quality products that are designed to cater to every sleep preference.
Pros and Cons
Pros:
- High-quality, handcrafted mattresses
- Different firmness levels to cater to all sleep preferences
- Generous trial period of 100 nights
- Free shipping and returns within the US
Cons:
- Only available in the US
- Higher price range than some competitors
User Experience
Navigating the Aviya website is easy, with clear and concise information on their product offerings, materials used, and certifications. The website is optimized for quick loading and ease of use, ensuring a seamless user experience.
Pricing and Value for Money
Aviya Mattress offers premium quality, handcrafted mattresses at a higher price point than some competitors. However, with their focus on comfort, support, and longevity, the mattresses are definitely worth the investment. Prices range from $899 for a twin size to $1649 for a California king.
Alternatives
There are numerous online mattress retailers available in the US, including Nectar, Leesa, and Casper. However, Aviya's focus on quality materials and handcrafted mattresses sets them apart from their competitors.
Customer Service
Aviya Mattress has a reputation for excellent customer service, with a team of knowledgeable professionals available to assist with any enquiries or concerns. They offer a 100-night sleep trial with a hassle-free return policy, ensuring customer satisfaction.
Product Quality and Selection
Aviya uses high-quality, eco-friendly materials in their mattresses, including CertiPUR-US certified foam and non-toxic fire retardants. They offer three different firmness levels to cater to individual sleep preferences.
Website Usability
The Aviya website is easy to navigate, with an intuitive layout and clear information on their products and services. It is optimized for quick loading times and ease of use, ensuring a seamless shopping experience.
Returns and Exchanges
Aviya offers a 100-night sleep trial with a hassle-free return policy, allowing customers to fully test out their mattress before committing to a purchase. Returns and exchanges are free within the US.
Promotions and Discounts
Aviya offers occasional promotions and discounts on their mattresses. Currently, they are offering $200 off all mattress sizes, as well as a free organic pillow with every purchase.
Reputation
Aviya has a reputation for providing high-quality, handcrafted mattresses with exceptional comfort and support. They have received numerous positive reviews and testimonials from satisfied customers.
Payment Options
Aviya offers a range of payment options, including major credit cards and financing through Affirm.
Loyalty Programs
Aviya does not currently offer a loyalty program.
Customer Reviews
Customer reviews of Aviya Mattress are overwhelmingly positive, with many citing exceptional comfort and support. The brand has a 4.9/5-star rating on their website and a 4.7/5-star rating on Google.
Community Involvement
Aviya is committed to sustainability and eco-friendliness, using natural materials and reducing their carbon footprint. They also partner with charitable organizations, including the American Cancer Society and the Breast Cancer Research Foundation.
Shipping
Aviya offers free shipping within the US, with delivery typically taking 3-5 business days. Customers can also opt for expedited shipping for an additional fee.
Costs
Aviya mattresses range from $899 for a twin size to $1649 for a California king. The brand occasionally offers promotions and discounts, and financing is also available through Affirm.
