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8% users rated Poor
15% users rated Average
0% users rated Very Good
45% users rated Excellent
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Donhold EEeee
An Absolutely Incompetent Customer Service Experience at avon.de
I recently had a disappointing encounter with the customer service team at avon.de, and I must say, it was an absolute nightmare. From the unfriendly staff to the language barriers, the whole experience left me feeling frustrated and undervalued. As a new customer without a consultant or customer number, I was met with hostility and unnecessary demands to justify my status. The insistence on providing personal information before even addressing my concerns was off-putting. When I asked to speak with a manager to address these issues, I was met with even more rudeness and disrespect before being abruptly hung up on. It is truly disheartening to see such a lack of professionalism and respect for customers. The lack of empathy and understanding displayed by the representatives only reinforces my decision to take my business elsewhere. I urge anyone considering avon.de to proceed with caution, as the customer service experience may leave you feeling more frustrated than satisfied. M
Michaela
Transformative Skincare at Fair Prices
I can't help but share my amazing experience with avon.de. The Anew skincare range is a game-changer! The high-quality products are offered at fair prices, making it accessible for everyone. Not only do they work wonders for my skin, but I also have no issues with sensitivity when using both the creams and serums. I highly recommend the Vitamin-C series for its brightening effects, and for those with sensitive skin, the Sensitive series is a reliable option. I am absolutely thrilled with the results and couldn't be happier. Thank you, avon.de, for delivering such transformative skincare solutions at such affordable prices! M
Michaela
Transformative Skincare at Fair Prices
My experience with avon.de has been truly remarkable. The Anew skincare line is a game-changer! The high-quality products are offered at such fair prices, making it accessible to everyone. They have worked wonders for my skin, and I have had no issues with any of the creams or serums. I can't recommend the Vitamin C series enough, it has been a game-changer for brightening my complexion. Additionally, for those with sensitive skin, the Sensitive series is a lifesaver. I am absolutely thrilled with the results and the affordability of these products. M
Michaela
Transformative Skin Care at Affordable Prices
Embarking on my skincare journey with avon.de has been nothing short of spectacular. The Anew skincare line has truly worked wonders on my skin, delivering optimal results at prices that won't break the bank. The nourishing creams and serums have left my skin feeling rejuvenated and radiant, without any irritation. I have personally found solace in the Vitamin C series, a true game-changer in my regimen. For those with sensitive skin, the Sensitive line is a gentle yet effective choice. My experience has been truly transformative, and I cannot recommend avon.de enough for their top-notch products and budget-friendly prices. M
Malwine G.
Discover Affordable AVON Alternatives on eZebra Portal
I used to be a loyal AVON customer, but over time, I noticed a significant price increase that left me feeling disheartened. As a former AVON representative, I found it increasingly challenging to earn a decent income, especially with the emergence of "Diamond Level" requirements that seemed to favor Eastern European communities. However, my discovery of eZebra has been a game-changer. This platform offers the same high-quality products from AVON in Poland, but at much more affordable prices. Not only are the original prices restored, but the service is equally exceptional, without the inflated costs. I highly recommend eZebra to anyone looking to delight their customers with AVON products while staying within budget. Say goodbye to overpriced products and embrace the simplicity and affordability of eZebra. M
Malwine G.
Discover the True Essence of Authenticity with eZebra: A Better Alternative to AVON Deutschland
As a former user of avon.de, I can’t help but feel like the brand has lost its charm over the years. The prices have skyrocketed, making it difficult for consultants to make a decent income unless they reach the elusive "Diamond Level," which seems to be dominated by Eastern European communities. But fear not, for I have found the perfect solution – eZebra. This portal offers original AVON products at fair prices, allowing you to delight your customers without breaking the bank. With products sourced from AVON in Poland, the service is top-notch, mirroring the quality of AVON Deutschland without the inflated fuss. Say goodbye to overpriced products and embrace the genuine experience eZebra has to offer! M
Malwine G.
Discover Authenticity with eZebra: A Refreshing Alternative to AVON Deutschland
As an avid user of avon.de, I must admit that the glory days of AVON seem like a distant memory now. The soaring prices have made it challenging to enjoy the products like we used to. Being a consultant only seems lucrative at the "Diamond Level," a privilege seemingly reserved for Eastern European communities. But fear not, there's a silver lining – eZebra. This portal offers a breath of fresh air, providing access to the original AVON prices that delight customers. With products sourced directly from AVON in Poland, eZebra offers a comparable service to Germany, minus the pomp and circumstance. My advice? Give eZebra a try and witness the authenticity and affordability that AVON once embodied. Make the switch and treat your customers to a shopping experience that's both delightful and genuine. K
Kat
How Avon France Products Delighted Me in Normandy
As a resident of Normandy, France, I was ecstatic to discover Avon France products through a dedicated representative, Catherine Leroux. Her attentive and personalized service exceeded my expectations, and her thoughtful gestures of including a small gift with each purchase added a delightful touch. I wholeheartedly recommend Catherine as she has truly enhanced my shopping experience. Additionally, her active Facebook group, "cathyambassadriceavonornenormandiefrance," has allowed me to connect with like-minded individuals and stay updated on the latest offerings. I am overjoyed that Avon has made a comeback in France through Germany, and I eagerly look forward to continuing my loyal patronage. Thank you, Avon, for bringing such joy to my beauty routine! K
Kat
Discovering Quality: My Enriching Avon France Experience
Let me share my heartfelt journey with Avon France. As a delighted customer living in Normandy, I stumbled upon the exceptional products of Avon through the guidance of the remarkable Catherine Leroux. Her attentive and personalized service not only met my needs but exceeded all expectations. With each purchase, she thoughtfully included a little surprise that always brought a smile to my face. Catherine's genuine dedication to her clients truly sets her apart. Her passion for Avon's products shines through in every interaction, making me feel valued and appreciated. It's rare to find such a conscientious and caring sales representative, and I am grateful to have crossed paths with her. Furthermore, Catherine's establishment of a vibrant Facebook group, "cathyambassadriceavonornenormandiefrance," serves as a community where Avon enthusiasts can connect, share, and explore the brand together. This platform adds another layer of camaraderie and support, enriching the overall Avon experience. The return of Avon to France via Germany has filled me with joy and excitement. This brand's commitment to quality and customer satisfaction shines through in every aspect of my experience. Thank you, Avon France, for not only providing exceptional products but for also fostering meaningful connections and relationships. I am truly grateful, and I eagerly anticipate continuing this incredible journey. K
Kat
Inspiring Avon Experience: Catherine’s Exceptional Service Shines Through!
Let me share my heartfelt experience with Avon France through their gracious representative, Catherine Leroux, based in Normandy. Catherine's exceptional service truly made my Avon journey special. Her attentive nature and dedication to customer satisfaction went above and beyond, making every purchase a delight. Not only did Catherine provide top-notch guidance in product selection, but she also never failed to surprise me with thoughtful little gifts, adding an extra touch of joy to each transaction. Her unwavering commitment to her customers is truly commendable. I highly recommend Catherine Leroux for her outstanding service and genuine care towards her clients. With her by my side, I have found a trusted companion in my Avon shopping experience. Oh, and let's not forget about the vibrant community she has cultivated on Facebook - cathyambassadriceavonornenormandiefrance. I am overjoyed that Avon has made its return to France through Germany, bridging distances and bringing beauty and happiness to our doorsteps. Thank you, Avon France, for not only providing exceptional products but also for connecting customers like me with extraordinary representatives like Catherine Leroux. My loyalty lies with Avon, and with Catherine, I am here to stay. A
Amma Balde
20mal Ueberlegen bevor Sie bei Avon bestellen!
When I think of Avon, I think of tradition, quality, and family. My connection with this brand runs deep, as I am part of the second generation in my family to order from them. However, my recent experience has left me feeling disappointed and disheartened. There have been several changes that have strayed Avon from its once reputable path. One of the main issues I've encountered is their communication system. I've had my email address flagged as suspicious, causing important messages to land in my spam folder, leading to missed communications and misunderstandings. Instead of reaching out through traditional means like phone or mail, they swiftly escalate outstanding payments to legal action, without even considering the possibility of a customer error. It's frustrating to see that long-term, loyal customers, who have promptly settled their bills, are treated with such disregard and insensitivity. It’s disheartening to witness a lack of error analysis and understanding before such drastic measures are taken. It feels like a betrayal of the trust and loyalty my family has shown towards Avon over the years. It's clear that the company prioritizes attracting new customers through aggressive marketing techniques, but neglects the needs of existing ones. My recent experience, where I was forced to pay almost ten times the original amount due to a mere €14 outstanding balance, has left a sour taste in my mouth. This is in stark contrast to other reputable companies like Otto and Tchibo, who prioritize customer satisfaction and experience. As I reflect on my history with Avon, I am saddened by the current state of affairs. It is my hope that by sharing my experience, others will proceed with caution or seek alternative options to avoid the same frustrations and disappointments. Avon needs to re-evaluate their priorities and reconnect with the values that once made them a beloved and trusted brand. A
Amma Balde
A Genuine Warning: Think Twice Before Ordering from Avon!
As a long-time customer who comes from a family with a generational tie to Avon, I must express my disappointment and concern. What once stood as a symbol of trust and quality has taken a sharp decline in service and reliability. Recently, I encountered a troubling issue where Avon changed my email address to what their system deemed as "unserious," leading to important communications being flagged as spam or not delivered at all. This lack of effective communication extended to their handling of outstanding payments, where instead of reaching out via traditional means like mail or phone, they immediately escalated the issue to legal action without proper consideration or clarification, even in cases where the mistake was on the customer's end regarding overlooked VAT charges during payment. It pains me to witness loyal customers, who have promptly settled their bills in the past, being swiftly directed to legal proceedings without an ounce of understanding or investigation into the root cause of any discrepancies. Avon's approach seems devoid of a basic error analysis or customer-centered resolutions. It's disheartening to see the stark contrast between their eagerness to contact for promotional purposes, constantly bombarding with calls, and the stark absence of outreach to address legitimate customer concerns or pending payments. In my personal experience, a minor outstanding balance of around €14 snowballed into a demand for almost €150 (a tenfold increase in what was initially owed), painting a distressing picture of Avon's approach to customer care and issue resolution. If there's anything Avon can learn from brands like Otto or Tchibo, it's the importance of prioritizing customer relationships, clear communication, and fair dispute resolution processes. My sincere advice is to exercise caution before placing an order with Avon to avoid finding yourself embroiled in legal matters over trivial sums. Let this cautionary tale serve as a reminder to always scrutinize the customer service and payment procedures of any company before committing to a purchase. A
Amma Balde
Avon.de – A Thoughtful Review from a Loyal Customer
Let me share my heartfelt experience with Avon.de, a brand close to my heart yet one that has left me deeply disappointed. As a loyal customer spanning generations, the recent changes in their operations have shattered the trust and admiration I once held for them. The shift to a seemingly unprofessional email address has caused significant issues, with their systems flagging communications as spam, leading to missed connections and failed attempts to reach out regarding pending payments. Instead of engaging customers through traditional means like phone calls or postal mail, Avon.de has resorted to aggressive legal actions for minor oversights, such as inadvertently missing VAT payments. Long-standing customers, who have promptly settled their bills for years, are now being pushed to the brink with legal threats, devoid of any attempts at understanding or reconciliation. The lack of error analysis and customer empathy is glaring, leaving many bewildered and isolated in their struggles. While Avon.de excels in marketing and promotional activities, their focus on acquiring new customers seems to overshadow the care and attention extended to existing ones. The disparity between their outreach for prospects and the neglect towards loyal patrons is stark and disheartening. For an outstanding balance of approximately €14, I found myself on the hook for nearly €150, a staggering tenfold increase from the original amount. This disproportionate response to a minor issue paints a grim picture of customer service and integrity at Avon.de. I urge prospective buyers to exercise caution before patronizing Avon.de, considering the potential legal ramifications and the lack of customer-centric practices. As a devoted customer who now navigates a disheartening journey with the brand, I hope Avon.de reevaluates its approach and learns from customer-focused companies like Otto and Tchibo. I
Ilona Raschke
Farben nicht wie abgebildet
After years of searching for the perfect lipstick, I stumbled upon avon.de and decided to give it a try. Let me tell you, the experience was nothing short of incredible. Initially, I was hesitant after reading a few negative reviews about the colors not being as depicted, but I took the leap of faith and ordered a few shades. To my surprise, the colors were even more beautiful in person! The pigmentation was rich and true to the images, unlike what I had read. The texture and creaminess of the lipstick were simply unmatched. They glided on effortlessly, leaving my lips feeling hydrated and luxurious all day long. It's like a little slice of heaven in a tube. Not only did the products exceed my expectations, but the customer service was also exceptional. They were prompt, courteous, and resolved any queries I had with utmost professionalism. It's refreshing to encounter a company that truly values its customers. In conclusion, avon.de has undoubtedly won me over with their stellar products and outstanding service. I can't wait to explore more of their range and indulge in the sheer delight of their lipsticks. Thank you, avon.de, for transforming my beauty routine and making me feel absolutely fabulous! I
Ilona Raschke
Exceptional Creaminess, But Discrepancy in Color
When I stumbled upon avon.de, I was excited to try out their range of lipsticks. While I found the consistency and creaminess to be absolutely delightful, I couldn't help but notice that the colors were not true to what was depicted on the website. It left me feeling a tad bit disappointed. Nonetheless, the quality of the product is still impressive. I just wish the colors were more accurate to their online portrayal.
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