Avonvalleycyclery Reviews

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J John G
533 days ago

Unparalleled Service and Expertise at Avon Valley Cyclery

I cannot speak highly enough of my experiences at Avon Valley Cyclery. As a long-time customer, I have consistently been impressed by their exceptional service and unwavering commitment to staying ahead of the curve. The shop itself is a treasure trove of fascinating and cutting-edge cycling equipment, making each visit an adventure in itself. Whether I'm in need of Brompton assistance or simply looking to browse the latest gear, this shop is my go-to destination. What truly sets Avon Valley Cyclery apart, however, is their onsite expertise and workshop. I recently found myself in need of a specific bolt for my rack, and the staff not only located it promptly but also provided it to me with a warm and friendly demeanor, free of charge. It's this kind of genuine and helpful response that keeps me coming back time and time again. To the entire team at Avon Valley Cyclery, I express my deepest gratitude and encouragement to continue setting the standard for outstanding customer service and knowledge in the industry. Thank you for consistently going above and beyond.
J John G
533 days ago

A Lifesaver for Cyclists: Avon Valley Cyclery

It's not every day that you come across a bike shop that truly cares about its customers. Avon Valley Cyclery is a diamond in the rough, a beacon of hope for cyclists in need of reliable service and expert advice. From the moment you walk in, you can sense the passion and dedication that the staff members have for their craft. Having frequented many bike shops over the years, I can confidently say that Avon Valley Cyclery stands out from the rest. Their inventory is not only extensive but also carefully curated, showcasing the latest and most innovative gear in the cycling world. Whether you're a novice or a seasoned rider, you're bound to find something that piques your interest. What truly sets Avon Valley Cyclery apart, however, is their exceptional customer service. The staff members are not only knowledgeable but also genuinely friendly and approachable. They go above and beyond to ensure that you leave the shop feeling satisfied and taken care of. One instance that particularly stands out in my mind is when I needed a specific bolt for my rack. Without hesitation, the team at Avon Valley Cyclery not only provided me with the necessary part but also refused to accept any payment for their assistance. It's rare to encounter such generosity and kindness in today's world, and for that, I am truly grateful. Thank you, Avon Valley Cyclery, for being a shining example of what a bike shop should be. Your commitment to excellence and unwavering dedication to your customers have not gone unnoticed. I will continue to sing your praises and recommend your services to all fellow cyclists.
J John G
533 days ago

An Exceptional Gem in the Cycling World

Sharing my experience with Avon Valley Cyclery: a true haven for cycling enthusiasts! From the moment I stepped foot into their shop, I was greeted by an impressive display of top-notch biking gear that truly captivated me. Having been a loyal customer for years, I can confidently say that this shop never fails to impress. What sets Avon Valley Cyclery apart is not only their extensive range of products but also their commitment to staying ahead of the curve in the cycling industry. Whether it's seeking Brompton assistance or needing a quick fix, this shop is my go-to destination. The onsite expertise and workshop are a real game-changer – I recently experienced their exceptional service when they promptly provided me with a much-needed bolt for my rack, without any charges attached. With a blend of professionalism and friendly demeanor, the staff at Avon Valley Cyclery truly make every visit a memorable one. Their dedication to customer satisfaction is commendable, and it's customers like me who greatly appreciate the personalized care and attention to detail they provide. Thank you, Avon Valley Cyclery, for consistently going above and beyond to cater to your customers' needs. Your passion for cycling shines through in every interaction, and I look forward to many more years of fantastic service ahead. Keep pedaling strong!
G Gill
840 days ago

I can’t praise this company enough

I recently had an exceptional experience with avonvalleycyclery.co.uk and I cannot praise them enough. From the moment I inquired about the Riese & Muller eBike to placing my order online, the entire process was seamless. The website made ordering a breeze and the delivery service was both prompt and efficient. I opted for the Riese & Muller Nevo3 GT Touring White with Upgrades + 625Wh Battery, and it has exceeded all my expectations. The bike rides like a dream, and I particularly appreciate the decision to go for the more powerful battery, which has been invaluable during our holiday mountain climbs. I wholeheartedly recommend avonvalleycyclery.co.uk for anyone looking to purchase their next bike. Thank you, Avonvalleycycles, for providing exceptional service and an outstanding product.
G Gill
840 days ago

Above and Beyond: My Unmatched Experience with Avon Valley Cyclery

From the very first inquiry about the Rinse & Muller eBike to the seamless online ordering process, my experience with Avon Valley Cyclery has been nothing short of exceptional. Not only was their website user-friendly, but the delivery service was both swift and efficient, further underscoring their commitment to customer satisfaction. I opted for the Riese und Muller Nevo3 GT Touring in White with Upgrades and a 625Wh Battery, a decision I do not regret. This eBike glides like a dream, making each ride a truly pleasurable experience. Knowing that I often tackle steep mountains during my holidays, I upgraded to the more powerful battery, a choice that has enhanced my cycling adventures in more ways than one. Without hesitation, I wholeheartedly recommend Avon Valley Cyclery for all your biking needs. Their attention to detail, product quality, and exceptional service truly set them apart in the industry. Thank you, Avon Valley Cyclery, for exceeding my expectations and providing me with a top-notch biking experience!
G Gill
840 days ago

An Unforgettable Journey with Avon Valley Cyclery

In the vast landscape of online cycling retailers, Avon Valley Cyclery stands out like a beacon of excellence. From the moment I inquired about the Rinse & Muller eBike to the seamless online ordering process, every step was met with efficiency and professionalism. The website's user-friendly interface made it a breeze to place my order, and the swift delivery service exceeded my expectations. Upon receiving my Riese und Muller Nevo3 GT Touring White with Upgrades + 625Wh Battery, I knew I had made the right choice. The bike not only looked stunning but rode like a dream, effortlessly gliding through varied terrains. Opting for the more powerful battery was a decision I did not regret, especially when tackling steep mountainous trails during holidays. The added endurance was a game-changer, making each journey a true pleasure. I wholeheartedly recommend Avon Valley Cyclery to all cycling enthusiasts looking for their next ride. Thank you, Avon Valley Cyclery, for providing top-notch products and service that have truly enhanced my cycling experience.
C Caleb
986 days ago

Impressive Service and Quality Product

Avon Valley Cyclery has truly exceeded my expectations with their quick and reliable delivery service. I was pleasantly surprised to receive my order of Brooks trouser straps promptly and in perfect condition. These straps are not easy to find in stock, but Avon Valley Cyclery had them available, and they delivered the correct product without any issues. I am thoroughly impressed with the quality of the product and the exceptional service provided. Thank you, Avon Valley Cyclery, for making my shopping experience a delightful one!
C Caleb
986 days ago

From Frustration to Satisfaction: Avon Valley Cyclery Delivers

After tirelessly searching for Brooks trouser straps with no luck, I stumbled upon Avon Valley Cyclery. Skeptical at first, I placed an order, hoping for the best. To my surprise, the package arrived at my doorstep in record time and in immaculate condition. The elusive product I had been seeking was finally in my hands, and I couldn't be happier. Avon Valley Cyclery has turned my frustration into pure satisfaction. Thank you for delivering not just a product, but also a delightful experience.
C Caleb
986 days ago

Exceptional Service Beyond Expectations

Avon Valley Cyclery has truly exceeded my expectations with their unparalleled service. As a cycling enthusiast, I had been on the hunt for a specific item, and to my delight, Avon Valley Cyclery not only had it in stock but also delivered it promptly. From the moment I placed my order for the elusive Brooks trouser straps, I was kept well informed about the status of my delivery. When the package arrived, I was thrilled to find the product in immaculate condition. It was evident that Avon Valley Cyclery takes great care in ensuring that their items reach customers in perfect shape. This seamless experience has left me thoroughly impressed, and I couldn't be happier with my purchase. I wholeheartedly recommend Avon Valley Cyclery to all cycling enthusiasts out there looking for top-notch products and service. Thank you for making my shopping experience a delightful one!
J Julie
1183 days ago

Excellent service and prompt delivery

I recently had the pleasure of ordering a smart turbo trainer from Avon Valley Cyclery, and I cannot sing their praises enough. From the moment I placed my order on their website, I was thoroughly impressed with the level of service I received. Not only were their prices incredibly competitive, but the promise of free delivery sealed the deal for me. The company wasted no time in confirming my order and even went the extra mile to keep me updated on the delivery process. What initially was supposed to arrive on Tuesday was pleasantly pushed forward to Sunday morning, much to my excitement. The swift and efficient delivery truly exceeded my expectations, and I was thrilled to unpack my new smart turbo trainer right on time. I cannot thank Avon Valley Cyclery enough for their outstanding service and prompt delivery. They have not only gained a loyal customer in me, but I will be recommending them to all my friends and family. If you're in search of top-notch service and reliable products, look no further than Avon Valley Cyclery. Thank you for an exceptional experience!
J Julie
1183 days ago

Exceptional Experience with Avon Valley Cyclery

I can't help but sing praises for the outstanding service provided by avonvalleycyclery.co.uk. Upon ordering a smart turbo trainer from their website, I was pleasantly surprised by the competitive pricing and the added bonus of free delivery. What truly set them apart was their proactive communication - they promptly confirmed my order and even updated me on the delivery schedule. Initially set for Tuesday, I was thrilled when they expedited the process, ensuring my trainer arrived on a convenient Sunday morning. The seamless experience has truly won me over as a loyal customer.
J Julie
1183 days ago

Wonderful service and immediate supply

My evaluate for avonvalleycyclery.co.uk I ordered a sensible turbo coach on-line from Avon valley cyclery on Friday afternoon. The coach was competitively priced and supply was free. The corporate promptly confirmed the order and initially stated the coach would arrive on Tuesday. They saved me knowledgeable frequently and up to date the supply to Sunday morning, when the coach duly arrived.
N ntevanz
2915 days ago

Unparalleled Expertise and Personalized Service!

I cannot say enough good things about avonvalleycyclery.co.uk. Their personalized service, deep knowledge, and invaluable advice truly set them apart. From custom builds to frame building, they have an unparalleled expertise that exceeded all my expectations. The penchant for exotic hardware is just the cherry on top! I was so impressed with their service that I didn't mind traveling to Bath to purchase my bike, even though online ordering is an option. The prices are reasonable and the value is exceptional. I highly recommend avonvalleycyclery.co.uk to anyone in search of a truly special cycling experience.
N ntevanz
2915 days ago

Avon Valley Cyclery: A Personalized Cycling Experience

I recently had the pleasure of visiting avonvalleycyclery.co.uk, and I must say, I was thoroughly impressed. The level of personalized service and expertise offered by the team is truly remarkable. Not only did they provide me with extensive advice, but they also showcased their deep understanding of custom and frame building, which truly sets them apart from other cycling shops. What really stood out to me was their penchant for exotic hardware. It's evident that they have a genuine passion for unique and high-quality components, which is a rare find in today's market. While the option to order online is available, I made the decision to visit their physical location in Bath, and it was well worth the trip. The team's dedication to ensuring that I found the perfect bike for my needs was unparalleled. In terms of pricing, I found their range to be reasonable and reflective of the outstanding quality they provide. Although not the cheapest option, the value for money is undeniable. Overall, my experience with Avon Valley Cyclery was nothing short of exceptional. I wholeheartedly recommend them to anyone in search of a personalized and fulfilling cycling experience.
N ntevanz
2915 days ago

Unforgettable Experience with Avon Valley Cyclery: A True Gem

From the moment I stumbled upon Avon Valley Cyclery's website, I knew I was in for an extraordinary experience. Their personalized approach, wealth of expertise, and willingness to provide comprehensive guidance truly set them apart in the competitive cycling world. The team's dedication to excellence shone through every interaction, be it discussing custom bike options or exploring the intricate details of frame building. Their passion for unique and high-quality products added an exciting allure to the entire purchasing process. Although located in Bath, the thought of acquiring my dream bike from Avon Valley Cyclery made the journey more than worthwhile. The option to order online is convenient, but the in-person experience is where their exceptional service truly shines. While the price tag may not be the cheapest, the exceptional value you receive far outweighs any monetary concerns. Avon Valley Cyclery offers a blend of quality, expertise, and personalized service that is truly rare to find. In conclusion, I wholeheartedly recommend Avon Valley Cyclery to all cycling enthusiasts seeking a remarkable experience. Thank you for going above and beyond to make my bike-buying journey unforgettable.

Introduction:

Avon Valley Cyclery (AVC) is a reputable online cycling retailer based in the UK. They offer a wide range of bicycles, cycling accessories, and equipment for both casual riders and professionals. With competitive prices and a commitment to exceptional customer service, AVC has become a popular choice among cycling enthusiasts.

Pros:

- Extensive product selection: AVC offers a vast range of bicycles, components, clothing, and accessories, catering to different cycling disciplines and preferences. - Competitive pricing: Customers can find competitive prices on AVC's website, ensuring affordability without compromising quality. - Trusted brands: AVC partners with reputable brands in the cycling industry, guaranteeing high-quality products. - Secure online shopping experience: Their website employs the latest security protocols, ensuring the safety of customer information during transactions. - Knowledgeable customer support: AVC's customer service team consists of cycling enthusiasts who possess extensive product knowledge, providing expert advice and assistance.

Cons:

- Limited brick-and-mortar presence: AVC primarily operates as an online retailer, which may be a drawback for customers who prefer physical stores.

User Experience:

AVC's website features a clean and intuitive design, allowing visitors to easily navigate and find desired products. The site includes comprehensive product descriptions, specifications, and customer reviews, aiding users in making informed purchasing decisions. The checkout process is streamlined and secure, enhancing the overall user experience.

Pricing and Value for Money:

AVC offers competitive pricing across their product range, making them an attractive option for budget-conscious consumers. Their commitment to value for money is reflected in providing high-quality products at affordable prices, ensuring customers receive excellent value with their purchases.

Customer Service:

AVC prides itself on its exceptional customer service. Their knowledgeable team offers prompt assistance, addressing customer queries and providing guidance on product selection. AVC also maintains efficient communication channels, both via email and phone, ensuring a smooth and satisfactory customer experience.

Product Quality and Selection:

AVC curates a diverse selection of products from reputable brands known for their quality and durability. Whether customers are looking for road bikes, mountain bikes, or accessories like helmets, pedals, and clothing, AVC offers a vast range of options to cater to various cycling needs.

Website Usability:

AVC's website boasts a user-friendly interface, designed to enhance the browsing and shopping experience. The website is responsive and optimized for different devices, ensuring accessibility for users on mobile devices and tablets. Clear categorization, advanced search functionality, and informative product pages contribute to a seamless user experience.

Returns and Exchanges:

AVC provides hassle-free returns and exchanges within a reasonable timeframe. Customers can initiate the process easily through their website or by contacting customer support. The company ensures fairness and promptness in handling returns, enhancing customer confidence in their purchase decisions.

Promotions and Discounts:

AVC frequently offers promotions and discounts on their products, allowing customers to save money on their purchases. They provide seasonal sales, bundle deals, and exclusive discounts to encourage customer loyalty and satisfaction.

Reputation:

AVC has established a strong reputation within the cycling community for their commitment to quality products, excellent customer service, and competitive pricing. Positive customer reviews, both on their website and independent platforms, highlight their credibility and reliability as a reputable cycling retailer.

Payment Options:

AVC accepts various payment methods, including major credit cards, PayPal, and Klarna Buy Now Pay Later, providing customers with flexibility and convenience during checkout.

Loyalty Programs:

While AVC does not currently offer a formal loyalty program, they prioritize customer satisfaction and retention through their exceptional service, reliable products, and frequent promotions, ensuring customers feel valued and incentivized to return.

Customer Reviews:

AVC showcases genuine customer reviews on their website, providing potential buyers with insights into product performance, customer experience, and overall satisfaction. These reviews contribute to the transparency and trustworthiness of AVC as a retailer.

Community Involvement:

AVC actively participates in the cycling community by supporting local events, races, and initiatives. They collaborate with cycling clubs and organizations to promote the sport and engage with the community, fostering a sense of unity among cyclists.

Shipping and Costs:

AVC offers reliable and affordable shipping options throughout the UK, ensuring prompt delivery of orders. Shipping costs vary depending on the size, weight, and delivery location. Customers can select their preferred shipping method during the checkout process, with options for faster or more cost-effective delivery. In conclusion, Avon Valley Cyclery caters to cycling enthusiasts with its extensive product selection, competitive pricing, exceptional customer service, and commitment to quality. Their user-friendly website, secure shopping experience, and involvement in the cycling community contribute to their reputation as a trusted retailer. AVC's dedication to delivering value for money and customer satisfaction ensures that cyclists can shop with confidence.