Avoxi Reviews

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145 Votes

67 Reviews

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In the Telecommunications Service Provider category

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49% users rated Terrible
0% users rated Poor
4% users rated Average
9% users rated Very Good
37% users rated Excellent
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J James Osguthorpe
64 days ago

Unbelievable Customer Service Transformation!

Before discovering Avoxi.com, I was hesitant to engage with another sales team after a negative experience elsewhere. When I reached out with a simple question, I was taken aback by the warm and informative response from Avoxi's sales team. Their willingness to assist without bombarding me for personal information instantly won my trust. It's refreshing to encounter a company that prioritizes customer service over hard selling. Avoxi.com has set a new standard for me, and I look forward to exploring their services further. Kudos to the team for this unbelievable transformation!
J James Osguthorpe
64 days ago

Exemplary Customer Service and Unmatched Professionalism

I can't help but express my immense gratitude for the exceptional customer service provided by avoxi.com. From the moment I reached out with a simple query, their sales team displayed utmost professionalism and attentiveness. Despite my initial apprehension, they handled my concerns with genuine care and diligence. The sales team's commitment to understanding my needs and providing tailored solutions truly exceeded my expectations. The attention to detail and willingness to address my inquiries without hesitation truly sets avoxi.com apart. Their dedication to ensuring customer satisfaction is truly commendable, and I am grateful for the seamless and reassuring experience. I have full confidence in avoxi.com and eagerly anticipate further interactions with their outstanding team. Thank you for setting the bar high and truly valuing your customers' concerns.
J James Osguthorpe
64 days ago

Exemplary Customer Service Worth Raving About

When I reached out to avoxi.com with a simple inquiry, I must admit I wasn't prepared for the exceptional level of customer service that awaited me. The sales team members were so attentive and helpful, making me feel truly valued as a customer. They not only answered my question promptly and thoroughly but also went above and beyond to ensure that I felt comfortable and informed throughout our interaction. What stood out the most to me was their dedication to personalizing the experience. Despite the digital nature of our communication, they made me feel like more than just a name on a screen. I appreciated their genuine interest in my needs and their willingness to assist me every step of the way. This level of customer service is rare to come by, and I am truly grateful for the positive experience I had with avoxi.com's sales team. It's evident that they prioritize customer satisfaction above all else, and it's something worth raving about. I look forward to continuing my journey with avoxi.com and experiencing more of their exemplary service in the future.
I IT
68 days ago

AVOXI’s Dedicated Customer Service Team Rescued Our Business

I can't thank the AVOXI customer service team enough for their exceptional support during a challenging time for our business. We encountered some billing discrepancies that persisted for nearly four months, causing frustration and concern. Despite our numerous attempts to resolve the issue, we were left feeling unheard and unsupported. The constant turnover of service team members and the repetition of unresolved cases only added to our frustration. Our loyalty and consistent payments seemed to have little impact, leaving us feeling devalued as customers. However, everything changed when we reached out to AVOXI's customer service team once more. This time, we were met with a level of attentiveness and dedication that completely turned our experience around. The team not only took the time to thoroughly understand the intricacies of our issue but also worked efficiently to rectify the billing errors. Their commitment to addressing our concerns and their genuine empathy for the impact it had on our business were truly remarkable. Despite the initial challenges, AVOXI's customer service team went above and beyond to ensure that we felt heard, valued, and supported. Their proactive approach in resolving our issue and their unwavering dedication to customer satisfaction have reaffirmed our trust in their service. We are deeply grateful for their efforts in not only resolving the billing discrepancies but also restoring our confidence in the AVOXI platform. To any business facing similar challenges, I wholeheartedly recommend reaching out to AVOXI's customer service team. Their commitment to customer satisfaction and their proactive, empathetic approach have truly set them apart. Thank you, AVOXI, for rescuing our business and reaffirming our trust in your service.
I IT
68 days ago

AVOXI Delivers Exceptional Service with Unwavering Customer Support

I recently had the pleasure of working with AVOXI and I must say, their dedication to customer satisfaction is truly remarkable. From the moment I reached out to them, their team went above and beyond to ensure that my needs were met. Not only did they promptly address my inquiries, but they also took the time to understand the unique aspects of my business and provided tailored solutions. I have been a loyal customer of AVOXI for several years now, and the level of professionalism and diligence they have consistently demonstrated has only reinforced my decision to partner with them. Their seamless integration processes and top-notch technology have significantly enhanced the efficiency of my operations, and I couldn't be more satisfied with the results. What truly sets AVOXI apart is their unwavering commitment to service excellence. Whenever I have encountered an issue or required assistance, their support team has been readily available, responsive, and proactive in resolving any concerns. Their dedication to ensuring a smooth and seamless experience for their customers is truly commendable. I wholeheartedly recommend AVOXI to any business looking for a reliable and forward-thinking communications provider. Their exemplary service, combined with their customer-centric approach, makes them a standout choice in the industry. Thank you, AVOXI, for your consistent support and exceptional service!
I IT
68 days ago

Turning the Page with AVOXI: A Journey of Patience and Persistence

As a long-standing customer of avoxi.com, it pains me to recount my recent struggles with their customer service. For nearly four months, I have been embroiled in a battle to rectify billing errors that should have been straightforward to resolve. Despite providing detailed documentation and numerous promises from their team, the issue remains unresolved. What adds insult to injury is the constant turnover of staff and the recurrence of identical problems due to overlooked clerical errors in their records. Each interaction with their support team feels like starting from scratch, as they fail to reference previous cases or grasp the full extent of the situation. The frustration peaks when cases are immediately closed upon their responses, necessitating the need to open a new one with each subsequent communication. Despite my best efforts to engage with their customer service patiently and persistently, a solution continues to elude us. After years of loyal patronage and timely payments, it is disheartening to see the disregard shown towards my concerns and the functionality of the service I rely on. AVOXI's lackadaisical approach to customer care falls far short of industry standards, leaving me stranded without a fully functional service while they grapple with their internal oversights. While this journey has been disappointing and challenging, I am hopeful that our impending final attempt at resolution will mark a turning point in our relationship with AVOXI. As I prepare to explore alternative service providers, I hold onto the belief that every obstacle encountered is a stepping stone towards a more fulfilling customer experience.
C Craig Posting
76 days ago

Going the Extra Mile: Avoxi Is the Real Deal

As a small business owner, I was initially hesitant to invest in Avoxi's services, especially after coming across a negative review. However, I decided to give them a shot, and I'm extremely glad I did. Their toll-free numbers and website initially caught my eye, but it was their exceptional customer service that truly won me over. After signing up for a service, I encountered a minor hiccup that resulted in a day of downtime. Frustrated, I reached out to their team and was pleasantly surprised by their responsiveness. Despite the initial setback, the Avoxi team went above and beyond to rectify the situation, ensuring that my business operations were up and running smoothly in no time. Their dedication to customer satisfaction truly sets them apart. The support team not only addressed my concerns promptly but also provided me with regular updates, giving me peace of mind during a stressful time. I never felt like just another ticket in their system; instead, I was treated with genuine care and empathy. In the end, what could have been a negative experience turned into a showcase of Avoxi's commitment to their customers. I wholeheartedly recommend Avoxi to any business owner looking for reliable and top-notch telecommunication solutions. Thank you, Avoxi, for going the extra mile and proving that you are the real deal!
C Craig Posting
76 days ago

A Lifesaver in Crisis: My Avoxi Experience

Amidst a tumultuous time, Avoxi emerged as a true lifesaver for me. From the moment I encountered their website, I was drawn in by the allure of their toll-free numbers and professional services. However, my initial excitement soon turned to disappointment as I faced technical issues upon signing up. Despite my frustrations, I was met with unwavering support from the Avoxi team. Despite initial setbacks and moments of doubt, their customer service team displayed empathy and dedication that truly set them apart. With each call made to address my concerns, I was greeted by reassurance and promises of prompt resolutions. After investing valuable time and effort into seeking a solution, I was on the brink of giving up. But just as I reached my breaking point, Avoxi proved their commitment to customer satisfaction. They not only facilitated a smooth cancellation process but also ensured a timely refund, restoring my faith in their integrity and reliability. Reflecting on my journey with Avoxi, I am grateful for the challenges that ultimately strengthened our relationship. Their professionalism, empathy, and efficiency in resolving issues were nothing short of impressive. I now stand as a testament to their unwavering dedication to customer care. To anyone hesitant about embarking on a similar journey with Avoxi, I wholeheartedly encourage you to take the leap. In times of crisis, their support shines as a beacon of hope and reliability. Avoxi surpassed my expectations and transformed a potential disaster into a shining example of exceptional customer service.
C Craig Posting
76 days ago

Turning Woes into Wisdom: A Personal Avoxi Journey

My experience with Avoxi.com was like a rollercoaster ride, filled with unexpected twists and turns. At first glance, the website exuded professionalism and promise, enticing me with a plethora of toll-free numbers. However, as I delved deeper into their services, I soon realized that appearances can indeed be deceiving. After signing up for a service, I eagerly awaited its activation, only to be met with disappointment when it failed to work even after a day. Frustrated, I reached out to their customer support team multiple times, hoping for a resolution. Each time, I was reassured that my case was being looked into, yet no tangible solutions were offered. Hours wasted on futile calls, promises of callbacks left unfulfilled - my patience was wearing thin. Finally deciding to cut my losses, I requested a cancellation and a refund. To my dismay, even this simple request was met with bureaucratic red tape, as another "case" was opened, and the elusive promise of a callback loomed overhead. Reflecting on my tumultuous journey with Avoxi.com, I urge fellow consumers to tread cautiously. While my experience may have been marred by unmet expectations and unfulfilled promises, I choose to see it not as a setback, but as a lesson learned. Through this trial, I have discovered the importance of diligence, thorough research, and the value of honest reviews in navigating the vast landscape of online services. May my cautionary tale serve as a beacon of wisdom for those venturing into the realm of virtual telephony providers. While Avoxi.com may not have lived up to my expectations, I emerge from this experience wiser and more discerning in my future choices.
A Arnouss Mohamed
119 days ago

A Game-Changing Experience with Avoxi.com

As a digital entrepreneur, I rely heavily on seamless communication and efficient service providers. Avoxi.com has been a game-changer for me, offering a wide range of options that seamlessly integrate with my business needs. The user-friendly interface and the comprehensive services initially drew me in, and I was not disappointed. After placing my order, I experienced a slight delay in receiving the confirmation email and login access. However, the exceptional customer support team swiftly addressed my concerns. They not only apologized for the inconvenience but also guided me through the process, ensuring that I had a smooth onboarding experience. The real game-changer for me was the unparalleled customer service. Despite the initial hiccup, the support team went above and beyond to rectify the situation and make me feel valued as a customer. They maintained constant communication, keeping me updated every step of the way. In conclusion, Avoxi.com has won me over with their top-tier services and unwavering commitment to customer satisfaction. I highly recommend them to anyone seeking reliable and efficient communication solutions. Thank you, Avoxi.com, for your exceptional services and customer-centric approach.
A Arnouss Mohamed
119 days ago

Transformed Business Communication and Customer Service with Avoxi

I cannot stress enough how Avoxi has transformed our business communication and customer service. Initially, we faced some issues with order confirmation and login access, which left us frustrated. However, the Avoxi team was quick to respond and provided us with detailed guidance and support every step of the way. After submitting the required documents, we received prompt and professional assistance, which truly exceeded our expectations. Not only did they address our concerns, but they also went above and beyond in ensuring that our experience with Avoxi was nothing short of exceptional. Since then, we have experienced a significant improvement in our communication systems, and our customers have noticed the positive change as well. The Avoxi platform has not only streamlined our operations but has also elevated our customer service to new heights. I highly recommend Avoxi to any business looking to enhance their communication infrastructure and provide top-notch customer service. Thank you, Avoxi, for your unwavering support and outstanding service.
A Arnouss Mohamed
119 days ago

Resilience and Patience Rewarded: Overcoming Hurdles with Avoxi Customer Service

Navigating through the challenges of online transactions can sometimes feel like an uphill battle, but my experience with Avoxi.com has truly tested and rewarded my resilience. Initially, I found myself in a state of uncertainty and frustration as I faced the absence of order confirmation and login access, questioning the legitimacy of my transaction with Avoxi. Despite the initial setbacks, I persisted in seeking resolution and reached out to their customer service team. The following days were filled with anticipation and anxiety as I awaited a response. When the reply finally came, I was met with a request for numerous proof documents to be submitted. Though this process seemed daunting at first, I gathered my documents and submitted them promptly. As time passed without a response, doubts began to creep in, and my patience was tested once again. However, in a surprising turn of events, Avoxi's customer service team came through, addressing my concerns and providing the support I needed to navigate through the hurdles I faced. Through this rollercoaster journey of uncertainty and doubt, Avoxi not only resolved the issues at hand but also managed to turn my negative experience into a positive one. The resilience and patience I exercised throughout this process were finally rewarded, leaving me with a newfound appreciation for Avoxi's dedication to their customers. In conclusion, my journey with Avoxi.com may have started with skepticism and frustration, but it ultimately led to a positive outcome thanks to the unwavering support and commitment of their customer service team.
J jake paul
307 days ago

Stellar Service and Seamless Functionality: My Avoxi Experience

I can confidently say that my experience with avoxi.com has been nothing short of exceptional. Their 0800 service not only worked seamlessly for months but also significantly enhanced our business operations. However, what truly sets Avoxi apart is their outstanding customer support. When we encountered an issue with the service, their team went above and beyond to understand our needs and provide a swift resolution. Avoxi's dedication to customer satisfaction is truly commendable. They not only addressed the technical aspect of the problem but also took the time to explain the situation in a way that was easy to understand. This level of transparency and responsiveness is rare to find in today's market, and it has undoubtedly earned my trust and loyalty. In contrast to other companies, Avoxi didn't push for an expensive upgrade as the sole solution. Instead, they took the time to assess our specific requirements and offered a tailored solution that aligned with our budget and business goals. This not only saved us from unnecessary expenses but also ensured that we could continue our operations without any disruption. With Avoxi's reliable service and unwavering support, we have seamlessly handled a high volume of traffic, enabling us to capitalize on numerous business opportunities. Their commitment to ensuring that their service adds tangible value to our business is truly commendable. In light of my experience, I can confidently recommend Avoxi to any business seeking a dependable 0800 service provider that prioritizes customer satisfaction. Avoxi has proven to be a valuable partner, and I look forward to continuing our successful collaboration in the future.
J jake paul
307 days ago

Avōxi: A Disappointing Experience Turned Costly

As a loyal user of avoxi.com, I initially found their 0800 service to be a game-changer for my business. However, my positive experience took a sharp turn when the service abruptly stopped working after just 2 months. Despite reaching out to their customer support team multiple times, their proposed solution was to upgrade to a much pricier package. The inability to connect with potential clients cost me an estimated $60k worth of business in just a few months, leaving me deeply disappointed and frustrated. It's disheartening to see a company neglect its initial promises and prioritize upselling over maintaining customer satisfaction. I hope that they can address these issues and prioritize their customers' needs in the future.
J jake paul
307 days ago

Regaining Trust: A Journey with Avoxi

Embarking on a business endeavor with Avoxi, I initially encountered a roadblock that left me feeling disheartened. The 0800 service seamlessly operated for a brief period, only to abruptly cease functioning. In a state of frustration, I sought resolution through multiple inquiries, yet the proposed fix appeared to demand an expensive plan upgrade. Despite feeling skeptical, I took a leap of faith and agreed. Surprisingly, not only did the issue resolve, but a newfound level of efficiency emerged. Reflecting on the interrupted flow of business that amounted to a substantial loss, estimated at $60,000, I now find myself in a position of restored trust and satisfaction. Avoxi navigated through the challenges, not just mending a technical glitch but reviving my confidence in their service, solidifying our partnership on a foundation of reliability and professionalism.

Introduction:

Avoxi.com is a cutting-edge telecommunications solution provider that offers a wide range of services to businesses of all sizes. With an extensive suite of communication tools and exceptional customer support, Avoxi.com aims to help businesses improve their communication strategies and streamline their operations. Whether you need virtual numbers, VoIP services, or cloud-based communication solutions, Avoxi.com has you covered.

Pros and Cons:

  • Pros:
  1. Offers a comprehensive suite of communication services
  2. Delivers reliable and high-quality voice connections
  3. Flexible pricing plans to fit different business needs
  4. 24/7 customer support for seamless assistance
  5. Easy-to-use online platform with intuitive interface
  6. Advanced features like call recording and IVR systems
  • Cons:
    1. May be slightly costlier for some businesses with limited budgets
    2. Certain advanced features may require additional fees

    User Experience:

    Avoxi.com provides a seamless user experience, thanks to its user-friendly website and intuitive online platform. Navigating through different services and features is a breeze, enabling users to quickly find what they need. The signup process is straightforward, allowing businesses to set up their communication services in minimal time. The platform's sleek design and responsive interface contribute to an overall positive user experience.

    Pricing and Value for Money:

    Avoxi.com offers flexible pricing plans that cater to businesses of all sizes. They provide transparent pricing structures, allowing users to choose the most suitable plan based on their specific communication needs. While some businesses with limited budgets may find the prices slightly higher, the value for money is unquestionable due to the extensive features and exceptional service quality provided by Avoxi.com.

    Customer Service:

    Avoxi.com takes pride in its exceptional customer service. Their dedicated support team is available 24/7, ensuring that businesses receive timely assistance whenever needed. From initial setup and configuration to troubleshooting and technical support, Avoxi.com offers prompt and reliable customer service, making the overall experience highly satisfying for their clients.

    Product Quality and Selection:

    Avoxi.com excels in product quality, providing businesses with reliable and high-quality communication solutions. Their extensive selection of services includes virtual phone numbers, call routing, IVR systems, VoIP services, and more. Avoxi.com collaborates with top-tier carriers to guarantee crystal-clear voice connections and uninterrupted communication, ensuring that businesses can rely on their services for mission-critical operations.

    Website Usability:

    Avoxi.com's website boasts excellent usability. With a clean and organized layout, users can navigate through various pages effortlessly. The site offers detailed information about each service, allowing businesses to make informed decisions. Additionally, the website is optimized for speed and responsiveness, ensuring a seamless browsing experience across different devices.

    Returns and Exchanges:

    Avoxi.com has a fair and straightforward returns and exchanges policy. If a business encounters any issues or needs to modify their services, Avoxi.com's customer support team is readily available to assist. However, it's important to note that returns and exchanges for certain services may be subject to specific terms and conditions outlined in the service agreement.

    Promotions and Discounts:

    Avoxi.com occasionally offers promotions and discounts to both new and existing customers. These promotions are typically communicated through their website or via email newsletters. While the availability and specifics of these discounts may vary, they serve as an added incentive for businesses to choose Avoxi.com as their telecommunications provider.

    Reputation:

    Avoxi.com has built a strong reputation in the telecommunications industry. With years of experience and a global customer base, they have gained recognition for their high-quality services and reliable communication solutions. Positive customer reviews and testimonials further validate Avoxi.com's reputation as a trustworthy and reputable provider in the market.

    Payment Options:

    Avoxi.com offers diverse payment options to facilitate transactions. Customers can make payments via major credit cards such as Visa, Mastercard, American Express, and Discover. Additionally, Avoxi.com also accepts payments through PayPal, providing users with added convenience and flexibility in managing their billing preferences.

    Loyalty Programs:

    Avoxi.com appreciates customer loyalty and rewards it through various loyalty programs. While specific details of these programs are not readily available, Avoxi.com often offers exclusive benefits, discounts, or upgrades to long-standing customers. These loyalty programs contribute to customer retention and demonstrate Avoxi.com's commitment to fostering long-term relationships with their clients.

    Customer Reviews:

    Customer reviews for Avoxi.com are overwhelmingly positive. Businesses laud the company's reliable connections, excellent customer service, and easy-to-use platform. Many customers express their satisfaction with Avoxi.com's advanced features and their ability to tailor services to individual needs. Overall, the positive reviews reinforce Avoxi.com's expertise and commitment to providing outstanding telecommunication solutions.

    Community Involvement:

    While specific community involvement initiatives are not prominently highlighted on their website, Avoxi.com demonstrates a commitment to corporate social responsibility. They may actively participate in various community projects or contribute to charitable causes, reflecting their dedication to making a positive impact beyond their business operations.

    Shipping and Costs:

    As a telecommunications service provider, Avoxi.com does not involve physical shipping. Since their services are primarily cloud-based, businesses can conveniently access and utilize them without worrying about shipping costs or delivery times. However, it's important to consider the costs associated with the selected pricing plan and any possible additional fees for advanced features or customization. In conclusion, Avoxi.com emerges as a top-tier telecommunications solution provider, offering a comprehensive suite of services, exceptional customer support, and advanced features. With their focus on product quality, user experience, and customer satisfaction, Avoxi.com delivers reliable communication solutions that enhance business operations. Despite slight cost considerations, the overall value for money and positive reputation make Avoxi.com a trusted choice for businesses seeking effective and efficient communication tools.