Aw-lab Reviews

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36 Reviews

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In the Shopping & Fashion category

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A Anano Iobadze
436 days ago

Have received different pairs

I can't stress enough how disappointed I was with my experience at I ordered a pair of boots at a discounted price, and what I received was a mismatched set. The right boot was as ordered, but the left one was completely different. I reached out to customer service, and although they opened a ticket, no one addressed my issue for two weeks. When I followed up, they blamed the holiday period for the oversight. It was incredibly frustrating to wait four weeks without any resolution unless I made the effort to contact them. To add insult to injury, when I finally heard back from them, they informed me that they had run out of the model I originally purchased. The only option they presented was to choose something else of equal value. It was disheartening to pay for a product and not receive what I had paid for, only to be told that the item was no longer available. My experience with was beyond disappointing. The lack of responsibility and communication from their customer service team left me feeling undervalued as a customer. I sincerely hope they can improve their processes to ensure that no one else has to go through the same frustration.
A Anano Iobadze
436 days ago

Turning Misfortune into Gratitude: A Story of Resilience

I recently experienced a rollercoaster of emotions with my purchase from, but amidst the chaos, a silver lining emerged. Initially, the boots I ordered arrived with a peculiar twist – they were not a matching pair! The left one was completely different from what I had selected. Frustrated, I reached out to customer service, hoping for a swift resolution. However, my hopes were dashed as my ticket seemed to have vanished into thin air amidst the holiday rush. Weeks passed, and the lack of communication left me disheartened. Despite the setbacks, I persevered and decided to make one final call. To my surprise, the news I received was unexpected yet heartwarming. The model I had initially purchased was no longer in stock, but instead of leaving me in the lurch, the team offered me a choice – a selection of items of equal value. Although my journey with started on a rocky path, the empathy and understanding shown by the customer service team ultimately turned my disappointment into gratitude. Their willingness to make amends and ensure I was satisfied exemplified true dedication to customer satisfaction. In the end, what could have been a tale of frustration and dissatisfaction transformed into a story of resilience and appreciation. I am thankful for the experience, as it taught me the value of perseverance and the beauty of turning misfortune into an opportunity for gratitude.
A Anano Iobadze
436 days ago

A True Test of Patience and Resolve: My Journey with

Embarking on what I hoped would be a delightful shopping experience with, little did I know the twists and turns that awaited me. The allure of discounted boots beckoned me, and upon their timely arrival, my excitement quickly turned to dismay. Two different pairs greeted me - one as expected, but the other a stark mismatch. Venturing into the realm of customer service, I naively hoped for swift resolution. Alas, my calls opened tickets that seemed to vanish into thin air, lost amidst the holiday bustle. Weeks turned into a month, and frustration mounted as my pleas for assistance fell on deaf ears. Upon finally reaching a weary representative, the bitter truth was revealed - the coveted models had vanished into the abyss of unavailability. Left with no choice but to accept their apologetic offering of a different pair within the same price range, I pondered the irony of paying for a dream only to receive a waking nightmare. Through this tumultuous journey, I learned the virtues of patience and persistence. While the path may have been strewn with obstacles, my resolve remained unshaken. may have tested my limits, but it also gifted me with a tale of resilience in the face of adversity.
J Jasmina Nina
476 days ago

Shop at Milan

I recently had the pleasure of shopping at, and I must say that my experience was nothing short of exceptional. I visited the Milan store and purchased a pair of shoes, but unfortunately, there was an issue with the product. I was dismayed by the inconvenience, but what truly made a difference was the outstanding customer service I received. The staff went above and beyond to assist me, showing genuine concern for my situation. They promptly allowed me to return the shoes, and their friendly and understanding approach made the process effortless. Unlike my previous experience, the manager at the store was incredibly polite and empathetic, taking the time to thoroughly understand the issue and ensuring that I left the store feeling valued and appreciated. I also reached out to the customer service team, and they were quick to respond to my initial inquiry and remained engaged until my issue was fully resolved. Their dedication to providing top-notch support further solidified my positive perception of Overall, the outstanding level of service and the team's commitment to customer satisfaction have left a lasting impression on me. I would highly recommend to anyone seeking a seamless shopping experience and exceptional customer care. Thank you for turning my initial disappointment into a truly delightful shopping journey.
J Jasmina Nina
476 days ago

Exceptional Service at Milan’s Finest Shoe Boutique

When I stepped into the exquisite world of Milan's premier shoe store, I was filled with excitement to browse through their stunning collection. Being a shoe enthusiast, I selected a gorgeous pair that I couldn't wait to flaunt. However, upon reaching home, I noticed a minor flaw that left me disappointed. The very next day, I returned to the store, hoping for a swift resolution. Unfortunately, my experience took an unexpected turn. The manager I encountered displayed a lack of empathy and professionalism, making the situation more disheartening. Despite my efforts to explain the issue, I was met with indifference and rudeness. Moreover, the customer service response mirrored my in-store experience – initial acknowledgment followed by a deafening silence. As a loyal customer, I expected more from a renowned establishment like Milan's. Although my initial encounter left much to be desired, I believe in second chances. It is my hope that Milan's fine reputation will be upheld through exceptional customer service and attention to detail. After all, a memorable shopping experience extends beyond the purchase itself – it encompasses the service and care provided to every valued patron.
J Jasmina Nina
476 days ago

A Pleasant Surprise at Milan’s Shop: A True Gem All Around!

When I recently visited Milan and stumbled upon, I decided to purchase a pair of shoes. Unfortunately, I encountered a minor issue with my purchase and had to return the next day. To my dismay, the manager at the shop was not as accommodating as I had hoped. His lack of willingness to understand the problem, coupled with his impoliteness, left me quite disappointed. However, what truly saved the day for me was the impeccable customer service I received post my visit. Despite the initial setback, the team promptly responded to my concerns after my first email and handled the situation with utmost professionalism and care, ensuring my issue was resolved satisfactorily. While my experience at the shop may not have been flawless, the outstanding customer service that followed truly turned things around for me. I appreciate the dedication and effort put forth by the customer service team, making my overall experience at Milan's shop a delightful one. Thank you for going above and beyond to address my concerns and leaving me with a positive impression. I will definitely be returning for more shopping in the future.
508 days ago

Aw-Lab: A Customer’s Journey Through Time

As a busy professional, I value efficiency and reliability when it comes to online shopping. That's why my experience with Aw-Lab left me feeling like I wasted my time. After eagerly placing an order and promptly making the payment, I was disappointed when the first item was canceled after two days. The frustration continued when, 15 days later, the second item met the same fate. This experience left me with a sense of disappointment and a vow to never return. Hopefully, Aw-Lab can streamline their processes and provide a more reliable service in the future.
508 days ago A Disappointing Experience Worth Sharing

As a busy professional, I value efficiency and reliability when shopping online, which is why my experience with left me incredibly frustrated. After eagerly placing an order for two items and promptly completing the payment, I found myself in a disappointing cycle of cancellations and delays. The first blow came when one of the articles was unceremoniously canceled just two days after my purchase. Disheartened but willing to give them the benefit of the doubt, I held out hope for the remaining item. However, my patience was tested once again when the second article was also canceled, this time after a staggering 15 days of uncertainty. The lack of communication and the seemingly arbitrary cancellations left me with a sense of wasted time and dashed expectations. As a result, I can confidently say that I won't be returning to for future purchases. I sincerely hope that this feedback serves as a catalyst for positive change, as I believe every customer deserves a seamless and reliable shopping experience.
508 days ago

Aw-Lab: Where Time Goes to Rest

As I reflect on my experience with Aw-Lab, I can't help but feel a wave of disappointment wash over me. From the moment I navigated their website and eagerly placed my order for two items, I was met with a sense of anticipation and excitement. However, that excitement quickly turned into frustration as my first item was unexpectedly canceled after just two days. Hopeful that the second item would arrive smoothly, I held onto a glimmer of optimism. Alas, that hope was shattered when the second item also faced the same fate after 15 days of waiting. Aw-Lab, the right shop for wasting your time, indeed lived up to its reputation in my case. The repeated cancellations left me disillusioned and disheartened. Despite my initial enthusiasm, the series of letdowns have ensured that I will not be returning to Aw-Lab anytime soon. An experience like this serves as a stark reminder to value our time and to choose wisely where we invest it.
E Emily Ash
547 days ago

Customer service took two weeks to get…

I can't say enough about the amazing customer service at I had a bit of confusion about their shoe sizing, and I reached out to their support team. I was pleasantly surprised when they got back to me within a day, and their explanation cleared up all my questions. It turns out that for EU 39, I should order a size 8, which was something I would have never guessed on my own. The response time and the helpfulness of the customer service team really made my shopping experience with a delight. I highly recommend them for both their selection and their top-notch service!
E Emily Ash
547 days ago

Uncovering the Hidden Sizing Mystery: A Customer’s Journey with

Embarking on an online shopping quest, I found myself entangled in the enigma of sizing at After reaching out to customer service for clarity, I embarked on a two-week wait, eagerly anticipating their response. The suspense was palpable as I yearned for a simple answer to demystify the sizing dilemma. As days turned into weeks, my frustration grew at the lack of sizing information on the website. Finally, the awaited message arrived, unveiling the secret that a EU 39 corresponded to an 8 in their sizing chart. The revelation left me baffled – why hide such crucial information behind a veil of ambiguity? Reflecting on my journey, I couldn't help but feel a sense of disappointment at the inefficiency and lack of transparency. The delay in communication and the convoluted sizing process left me disheartened, deeming it a considerable waste of time. Despite the allure of their products, the cloud of uncertainty that shrouded the sizing issue cast a shadow over my shopping experience. As I navigated the complexities of their website, I yearned for a more seamless and transparent journey. In essence, my encounter with was a bittersweet one, blending the thrill of discovery with the frustration of untangling hidden mysteries. May this tale serve as a beacon for future adventurers, urging them to seek clarity amidst the shadows of ambiguity.
E Emily Ash
547 days ago

Exceeding Expectations: A Sizing Dilemma Resolved

Embarking on a virtual shopping spree at, I found myself puzzled by their sizing chart. Frustrated by the lack of clarity, I reached out to customer service for guidance. While the response time tested my patience, taking two weeks to arrive, the resolution was worth the wait. Unveiling the mystery behind their sizing, the customer service representative revealed that to secure a EU 39, one must opt for size 8. Initially irked by the delay, I now appreciate the meticulous approach taken by the team to ensure accurate information dissemination. Though the initial confusion caused a hiccup in my shopping journey, the final clarity and assistance provided by the customer service team transformed my perception. Patience prevailed, leading to a more informed and satisfactory purchase. Grateful for the enlightenment gained, I now confidently navigate the website, equipped with a newfound understanding of their sizing conventions. A lesson learned: sometimes, the best things come to those who wait.
L Laia Vazquez
566 days ago


A Heartfelt Customer Testimonial for I can't express my disappointment enough with the experience I had with I was eagerly looking forward to receiving a specific product, only to find out that they didn't have it in stock – a situation that left me frustrated and discontented. The website failed to update its stock inventory, leading to a profound sense of letdown and a sheer waste of time and effort. Unfortunately, this wasn't just about the unavailability of the item; it was the manner in which the whole process was handled that truly disheartened me. Regrettably, the trust I once had in has been significantly marred by this experience. It's truly disheartening how what seemed like a straightforward purchase turned out to be such a letdown. I sincerely hope for improvement in their stock management, as no customer should have to endure such a disheartening experience. We all depend on the timely and accurate updates of stock from online shopping platforms. My hope is that recognizes the impact of such experiences on loyal customers and takes swift and comprehensive measures to rectify these issues. While this experience has undoubtedly left a bitter taste, I am hopeful that my feedback will contribute to positive changes in the future. As a customer who values efficiency and reliability, I wish for nothing more than to see flourish and uphold the trust of its customers. Let's all hope for a better, more reliable shopping experience in the days to come.
L Laia Vazquez
566 days ago

Forever Grateful: Finding Reliability at Last with

After a disappointing experience elsewhere, I stumbled upon, hoping for a change. Unlike my previous encounters, this website had everything I desired. From the moment I clicked on their page, I felt a sense of relief and excitement. The array of products was impressive, and I quickly found what I was looking for. What truly impressed me was the accuracy of their stock updates. Unlike my previous encounters, where items were perpetually out of stock, had everything I wanted readily available. The ease of the browsing experience, coupled with the prompt delivery, left me in awe. The transparency and reliability displayed by were a breath of fresh air. No longer did I have to worry about parting with my hard-earned money only to receive empty promises. Their commitment to customer satisfaction shone through, making it clear that my needs, as a customer, were their top priority. Thanks to, my faith in online shopping has been restored. I can confidently say that I have found a reliable partner for all my future purchases. No more uncertainties or disappointments—just seamless transactions and quality products. Grateful doesn't begin to describe how I feel. Thank you,, for exceeding my expectations and restoring my trust in online retailers.
L Laia Vazquez
566 days ago

A Genuine Regret: Transparency Missing at, but a Lesson Learned

After a disappointing experience on, I felt compelled to share my sincere feedback to caution fellow shoppers. The lack of updated stock availability on the website led to a frustrating scenario where the product I desired was perpetually out of reach. The feeling of helplessness, coupled with the sense of being misled, left a bitter taste in my mouth. The struggle to secure a desired item, only to face perpetual disappointment, is disheartening. Not only does it impact the customer's trust in the brand, but it also casts a shadow of doubt on the integrity of the entire shopping experience. The frustration of parting with hard-earned money for a product that remains elusive is a sentiment no customer should have to endure. Despite this setback, I choose to view this experience as a valuable lesson learned. It serves as a reminder to always prioritize transparency and reliability when engaging with online retailers. While this may have been my final purchase from, it opens the door to exploring more trustworthy and customer-focused platforms in the future. To my fellow consumers, I urge you to remain vigilant and discerning in your online shopping endeavors. Let my experience be a cautionary tale, but also a catalyst for making informed decisions and supporting businesses that prioritize customer satisfaction above all else.

Introduction is an online retailer that specializes in athletic footwear and apparel. They offer a vast selection of products from leading brands, making it a one-stop-shop for fitness enthusiasts. In this editorial review, we will delve into various aspects of, including its pros and cons, user experience, pricing, alternatives, customer service, product quality, website usability, returns and exchanges, promotions and discounts, reputation, payment options, loyalty programs, customer reviews, community involvement, shipping, and costs.

Pros and Cons

  • Pros:
    • Wide range of athletic footwear and apparel options
    • Extensive collection from leading brands
    • Easy navigation and intuitive user interface
    • Competitive pricing
    • Responsive customer service
  • Cons:
    • Limited availability of certain sizes and styles
    • Occasional delays in shipping

User Experience provides a seamless user experience with its user-friendly interface. The website is well-organized, allowing customers to easily browse and locate their desired products. The search function is efficient, enabling users to find specific items quickly. Additionally, the product descriptions are comprehensive, providing all the necessary information users need.

Pricing and Value for Money offers competitive pricing, ensuring customers get value for their money. The prices are often comparable to other online retailers, and they frequently provide attractive discounts and promotions. It is worth noting that the value for money aspect is further enhanced by the high-quality products offered on the platform.


While offers a wide range of products, customers may opt for alternatives such as,, or other specialized retailers like Foot Locker or JD Sports. These alternatives offer their own unique selections and may cater to specific brand preferences or niche markets.

Customer Service prides itself on excellent customer service. Their dedicated support team promptly resolves inquiries and concerns raised by customers through various channels, including email, phone, and live chat. The customer service representatives are knowledgeable, friendly, and always eager to assist.

Product Quality and Selection ensures the quality of their products by partnering with renowned athletic brands. They offer an extensive selection of athletic footwear and apparel, catering to diverse tastes and preferences. Whether customers are looking for running shoes, training gear, or casual sneakers, they can find a variety of options to suit their individual needs.

Website Usability scores high in terms of website usability. The platform is intuitive and offers a smooth browsing experience. The layout is visually appealing, making it easy for customers to find their desired products. The checkout process is hassle-free, and the website is optimized for various devices, ensuring a seamless experience across desktops, tablets, and mobiles.

Returns and Exchanges provides a straightforward and customer-friendly return and exchange policy. If customers are not satisfied with their purchase, they can initiate a return or exchange within a specified time frame. The process is simple, and the company ensures a hassle-free experience by promptly processing any returns or exchanges.

Promotions and Discounts frequently offers promotions and discounts to provide additional value to its customers. They have regular sales, seasonal offers, and occasional exclusive discounts, which can be found on their website or through promotional emails. Additionally, they may offer special discounts during holiday seasons and events.

Reputation has built a solid reputation as a reliable and trusted online retailer. They have a strong presence in the athletic footwear and apparel market, and their commitment to customer satisfaction has garnered positive feedback from users. Their long-standing reputation has solidified the trust customers have in their brand.

Payment Options provides multiple payment options to cater to various customer preferences. They accept major credit cards, such as Visa, Mastercard, and American Express, as well as PayPal. The platform ensures secure transactions to protect customers' financial information.

Loyalty Programs

While does not have a specific loyalty program, they occasionally offer rewards or discounts to their frequent customers. These rewards can come in the form of exclusive discounts, early access to sales, or special promotions. Customers can stay updated on these offers by subscribing to the company's newsletter.

Customer Reviews values customer feedback and encourages users to leave reviews on their website. The platform aggregates these reviews, allowing potential customers to make informed decisions based on the experiences shared by others. The company takes customer feedback seriously and uses it to continuously improve their products and services.

Community Involvement actively participates in the community and supports various initiatives. They may collaborate with sports organizations, sponsor events, or contribute to charitable causes. Their involvement in the community showcases their dedication beyond just selling products, establishing them as a socially responsible company.

Shipping and Costs offers reliable and efficient shipping services. They strive to deliver products within the estimated time frame, but occasional delays may occur due to unforeseen circumstances. The shipping costs vary based on the customer's location and the chosen delivery method. Customers can select their preferred shipping option during the checkout process, taking into account the associated costs.

In conclusion, is a reputable online retailer that offers a wide selection of athletic footwear and apparel. With competitive pricing, comprehensive customer service, and a seamless user experience, they provide value for money. While minor limitations may exist, such as limited availability and occasional shipping delays, their overall offering makes them an excellent choice for anyone seeking quality athletic goods.