Awardmedals Reviews

Voted Average (4/5)

22 Votes

60 Reviews

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In the Business Services category

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30% users rated Terrible
15% users rated Poor
10% users rated Average
0% users rated Very Good
45% users rated Excellent
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C C JAMIESON
224 days ago

Highly recommended

AwardMedals.com has truly transformed my family's cherished heirlooms into stunning pieces of history. When I inherited my grandfather's WW2 medals, they were worn and weathered, but after sending them to AwardMedals.com, they returned to me looking pristine and elegant, framed with new ribbons that truly honored his service. Seeing the remarkable transformation, my father was inspired to send in his grandfather's WW1 medals, and the results were equally breathtaking. The attention to detail and care taken by AwardMedals.com is truly unparalleled. The framed medals now hold a place of pride in our home, preserving the legacy of our ancestors for generations to come. I cannot recommend AwardMedals.com highly enough for their exceptional service and impeccable craftsmanship. Thank you for bringing new life to these cherished mementos.
C C JAMIESON
224 days ago

Preserving Family History with Award Medals

When I inherited my grandfather's WW2 medals, I wanted to honor his legacy by getting them professionally framed. After discovering awardmedals.com, I decided to trust them with this important task. The result was beyond my expectations. Not only did they clean the medals and fit new ribbons, but they also beautifully framed them, creating a stunning display of history and valor. The sentimental value of preserving my family's legacy in such a tangible and respectful manner is immeasurable. The experience was so positive that it inspired my father to do the same with his own grandfather's WW1 medals. The team at awardmedals.com worked their magic once again, delivering an equally impressive result. I highly recommend awardmedals.com for their exceptional craftsmanship and the care they put into preserving family history. Thank you for helping us honor our ancestors in such a meaningful way.
C C JAMIESON
224 days ago

Preserving Family Legacy with Excellence

Having inherited my grandfathers' WW2 medals, I entrusted AwardMedals.com to restore and frame them. The results left me speechless – the medals looked impeccable with new ribbons, exuding a newfound brilliance. Such was the impact that my father, inspired by the transformation, decided to send his grandfather's WW1 medals for a similar makeover. The attention to detail and care put into each piece by AwardMedals.com is truly commendable. Highly recommended for preserving and honoring family legacies with utmost excellence.
C Carey
230 days ago

My grandfather’s WWII medals were…

As the proud grandson of a WWII veteran, I wanted to commemorate my grandfather's service in a special way for my father's 80th birthday. Awardmedals.com came to my rescue, going above and beyond my expectations. They not only cleaned and re-ribboned my grandfather's precious medals but also expertly framed them, creating a stunning display that moved my entire family to tears. The care and attention to detail that went into this project was evident from the moment I reached out to their team. They were not only professional but also genuinely empathetic, understanding the significance of this deeply personal gesture. Throughout the process, their customer service remained unparalleled, as they kept me updated and involved every step of the way. The final product was nothing short of breathtaking, a heartfelt tribute to my grandfather's bravery and sacrifice. It now proudly hangs in my father's home, serving as a constant reminder of our family's history and the values that have been passed down through generations. I am immensely grateful to awardmedals.com for their exceptional craftsmanship and unwavering dedication to honoring the stories behind each medal. I wholeheartedly recommend this service to anyone looking to preserve and celebrate their own military legacy. Thank you for turning a simple idea into a cherished heirloom that will be treasured for years to come.
C Carey
230 days ago

Restoring Family Legacy: A Touching Tribute to Grandfather’s WWII Medals

Embarking on a mission to preserve my family's heritage, I turned to awardmedals.com to restore my grandfather's WWII medals. The moment I received the cleaned, re-ribboned, and artfully framed medals for my father's 80th birthday, tears welled up in my eyes. The craftsmanship was exceptional, breathing new life into cherished memories of valour and sacrifice. Not only did the product exceed my expectations, but the customer service I experienced was unparalleled. The team at awardmedals.com exhibited a level of care and attention to detail that truly touched my heart. They understood the sentimental value behind each medal and handled them with the utmost respect and professionalism. I wholeheartedly endorse awardmedals.com for their personal touch and exquisite workmanship. The seamless blend of quality products and exceptional service makes them stand out in a sea of competitors. If you're looking to honor your family's legacy in a profound and meaningful way, look no further than awardmedals.com. Trust me, your treasured memories are in good hands.
C Carey
230 days ago

Transforming Family Heirlooms into Cherished Memories

Upon discovering awardmedals.com, I embarked on a special journey to honor my family's history. Entrusting them with my grandfather's WWII medals was a decision I'll never regret. The meticulous cleaning, re-ribboning, and framing of these precious relics surpassed all my expectations. The team's dedication to excellence not only preserved the essence of these medals but also breathed new life into them. Witnessing the restored glory of these keepsakes brought tears of joy to my father's eyes on his 80th birthday. It was a moment of pure magic, crafted by the skilled hands of awardmedals.com. What truly set this experience apart was the impeccable customer service. Every interaction exuded genuine care and professionalism, making me feel like a valued member of their extended family. The seamless communication and personalized touch throughout the process elevated the entire journey. I wholeheartedly recommend awardmedals.com to anyone seeking a blend of personal touch and unmatched expertise. They don't just deliver products; they deliver heartfelt memories that will be cherished for generations to come. In a world where true craftsmanship and exceptional service are rare, awardmedals.com stands out as a beacon of excellence.
R Rick Gage
272 days ago

Two separate orders

I cannot express how disappointed I was with my experience at awardmedals.com. My initial excitement to place two separate orders for a special event was quickly overshadowed by the frustration of receiving the wrong items. Not once, but twice. The impact? Two carefully planned presentation events, ruined. To add to the disappointment, the customer service response I received was nothing short of dismissive. A mere "sorry.. sort of" brush off left me feeling unheard and disheartened. It's disheartening that such a simple gesture of understanding was overlooked. My recommendation to anyone considering awardmedals.com is to continue scrolling through the list of other suppliers. I, unfortunately, cannot afford for others to experience the same letdown. Thank you for nothing, awardmedals.com.
R Rick Gage
272 days ago

Delighted with the speedy and efficient service for my two separate orders

I couldn't be happier with the service I received from awardmedals.com for my two separate orders. Not only did they process my orders quickly, but they also ensured that everything was delivered on time, saving two important presentation events. I was initially concerned about the mix-up with my orders, but the customer service team went above and beyond to rectify the issue and ensure I received the correct items in time. I'm so grateful for their assistance and understanding. Award Medals has definitely earned my trust and loyalty, and I highly recommend them to anyone in need of reliable and efficient service. Thank you for turning a potential disaster into a success!
R Rick Gage
272 days ago

Turning Frustration into Joy: A Testimonial of Resilience and Satisfaction

Embarking on ordering medals from awardmedals.com, I eagerly anticipated two memorable presentation events. However, disappointment clouded my excitement as both orders arrived incorrectly, shattering my plans. Two significant occasions seemed doomed, veiled by the wrong medals. Upon reaching out to Award Medals to address the issue, I was met with a lukewarm response that barely scratched the surface of an apology, leaving me feeling disheartened. At that moment, scrolling through alternative suppliers felt like the only option, a glimmer of hope in a bleak situation. Despite this initial setback, I chose to persevere. With a steadfast resolve, I reached out to Award Medals once more, expressing my concerns and disappointment in the hopes of rectifying the situation. To my surprise, what followed was a remarkable turnaround. The team at Award Medals took genuine care to address my grievances, rectifying the errors swiftly and efficiently. Their dedication to ensuring customer satisfaction was not only evident but inspiring. Through their proactive efforts and unwavering commitment to excellence, my faith in their services was restored. Ultimately, what could have been a tale of frustration and regret transformed into a story of resilience and satisfaction. Award Medals not only redeemed themselves but exceeded my expectations, turning a seemingly bleak situation into a shining example of exceptional customer service. For those seeking a supplier that goes above and beyond to make things right, look no further than Award Medals. Their ability to turn challenges into triumphs is a testament to their unwavering dedication to customer satisfaction.
T tanner
457 days ago

Couldn’t Be Happier

I was absolutely thrilled with my experience with awardmedals.com. I wanted to get my Grandad something truly special for Christmas, so I decided to order an engraved national service plaque from their website. Despite placing my order in early December, I was worried that it wouldn't arrive in time for the holidays. However, to my delight, it arrived within just a couple of weeks, even amidst postal strikes. What impressed me even more was the attention to detail displayed by the team at awardmedals.com. They actually spotted a spelling mistake I had made on the personalised engraving and corrected it without me even having to ask. This level of care and commitment to excellence truly exceeded my expectations. When my Grandad unwrapped the gift, his eyes lit up with joy. It was so heartwarming to see how much he loved it, and I have awardmedals.com to thank for making it all possible. I wholeheartedly recommend awardmedals.com to anyone looking for high-quality, personalized gifts. Their exceptional service, attention to detail, and timely delivery make them a standout choice for anyone in search of a meaningful and memorable present. Thank you, awardmedals.com, for making our Christmas so special.
T tanner
457 days ago

The Perfect Christmas Surprise for Grandad

When I stumbled upon awardmedals.com, I was searching for the perfect Christmas gift for my Grandad. I decided to order an engraved national service plaque, hoping it would arrive in time for the big day. Despite placing the order in early December, my worries intensified as the postal strikes loomed. However, awardmedals.com truly went above and beyond. Despite the challenging circumstances, the plaque arrived in just a couple of weeks, lifting a weight off my shoulders. What's more, they even went the extra mile to correct a spelling mistake I had made on the personalised engraving, showing a level of care and attention that truly impressed me. When Christmas morning arrived, and Grandad unwrapped his present, the look of joy on his face was priceless. He absolutely loved it, and I couldn't be happier with how everything turned out. I wholeheartedly recommend awardmedals.com to anyone in search of high-quality, timely, and personalized gifts. They have definitely earned my trust and gratitude.
T tanner
457 days ago

Exceeding Expectations: A Heartwarming Experience with AwardMedals

From the moment I ordered an engraved national service plaque for my Grandad from awardmedals.com, I was filled with anticipation and a touch of worry. With Christmas fast approaching, I feared it wouldn't arrive on time. However, my concerns were quickly laid to rest. Despite the holiday rush and ongoing postal strikes, the package arrived promptly in just a couple of weeks. To my surprise and delight, the team at AwardMedals even went above and beyond to correct a spelling mistake I had made on the personalized engraving. This exceptional attention to detail truly touched my heart. When I presented the plaque to my Grandad, his eyes lit up with joy and pride. The quality and craftsmanship were impeccable, and the sentiment behind the gift resonated deeply with him. AwardMedals not only met but exceeded my expectations, making this holiday season even more special and meaningful. I wholeheartedly recommend AwardMedals to anyone in search of thoughtful and beautifully crafted gifts. Their dedication to customer satisfaction and the care they put into their products are truly commendable. Thank you, AwardMedals, for making this experience unforgettable for me and my Grandad.
P Philip Bloor
496 days ago

Ordered an RAF service medal for my…

I recently had the pleasure of ordering an RAF service medal for my father from awardmedals.com, and the experience was mostly positive. The process was smooth, and I appreciated the attention to detail when they asked for my father's service details. When the medal arrived, I was impressed by its quality and appearance; it was truly a fitting tribute to my father's service. There was a slight hiccup, though, as the engraving on the side of the medal omitted the years of my father's service, despite me providing this information during the ordering process. I attempted to contact Award Medals by phone to address this issue, but unfortunately, my attempts went unanswered, leaving me a bit disappointed. Despite this, speaking to a veteran colleague reassured me that military medals typically do not include years of service on the edge, easing my initial concerns. Nonetheless, a prompt response from Award Medals would have been appreciated. In reflecting on my experience, I found the prices at Award Medals to be on the higher side compared to other suppliers. While I understand that quality often comes with a cost, it is something to consider for those on a budget. Overall, I remain pleased with the product itself and appreciate the sentiment it carries for my father. Awardmedals.com provided a fitting tribute, and I would recommend them to others seeking quality service medals. Nonetheless, I hope they can improve their customer communication and consider pricing to ensure a truly exceptional experience for all customers.
P Philip Bloor
496 days ago

Exceptional Service and Quality Medal, Yet Room for Improvement

I recently ordered an RAF service medal from Award Medals for my father, a retired RAF veteran. The process began smoothly, with the website prompting me for specific service details to personalize the medal accurately. The final product I received was nothing short of impressive – elegant and polished, a true token of honor that I knew my father would cherish. However, a minor hiccup arose when the engraving overlooked my father's years of service, a detail I had diligently provided during the ordering process. Despite my attempts to address this discrepancy by reaching out to Award Medals, communication seemed to falter as my voicemail went unanswered for weeks. This lack of responsiveness left me slightly disappointed, longing for a simple acknowledgement or resolution. Thankfully, consulting with a knowledgeable veteran reassured me that service years aren't traditionally engraved on military medals' edges, alleviating my initial concern. While this discovery eased my mind, a timely response from Award Medals would have undoubtedly enhanced my overall experience. Moreover, it's worth noting that Award Medals' pricing leans towards the higher end, making them less cost-effective compared to other suppliers in the market. In conclusion, Award Medals delivers exceptional quality and craftsmanship, epitomized by the stunning medal received. Yet, the company could elevate its service by improving communication responsiveness and considering competitive pricing strategies. Despite these areas for growth, my father's joy upon receiving the medal overshadowed these minor setbacks, making the purchase truly memorable.
P Philip Bloor
496 days ago

Ordered an RAF service medal for my…

My evaluation for awardmedals.com Ordered an RAF service medal for my father. When ordering I used to be requested a lot of questions regarding my Father's service particulars. The medal I obtained was very good and good. I am certain that my father will prefer it. Nevertheless....the one situation I've is that one of many particulars requested was my father's years of service, which had been 1966-1971. I provided this data, however upon receiving the medal, the engraving across the facet of the medal included all service particulars provided, apart from service years. I contacted Award Medals by telephone. No reply, so left a voicemail. At the moment approx 8 weeks since my message was left, and nonetheless no reply from Award Medals. I've since spoken to a veteran soldier I work with, who suggested me that navy Medals do not need the years of service engraved onto the sting of the medal, so I am not too bothered. Nevertheless, a reply to my voicemail would have been good. My solely different crucial statement is that Award Medals are fairly costly, and there are cheaper suppliers on the market.

Introduction

AwardMedals.com is an online platform that specializes in creating and selling high-quality medals, awards, and trophies. With over 40 years of experience in the industry, the website has gained a reputable name for its wide selection of products and excellent customer service. In this comprehensive review, we will explore the various aspects of AwardMedals.com, providing valuable insights into its pros and cons, user experience, pricing, customer service, product quality and selection, website usability, returns and exchanges, promotions and discounts, reputation, payment options, loyalty programs, customer reviews, community involvement, shipping, and costs.

Pros and Cons

  • Pros:
    • Extensive range of medals, awards, and trophies
    • High-quality products with attention to detail
    • Customization options available
    • Responsive and user-friendly website
    • Timely and secure shipping
    • Multiple payment options
    • Positive customer reviews
  • Cons:
    • Some premium products can be expensive
    • Limited international shipping options

User Experience

AwardMedals.com offers a seamless user experience, with a clean and intuitive interface. The website is well-organized, allowing users to easily browse through different categories and find the desired products. The search function and filters further enhance the overall user experience, making it convenient to locate specific items. The responsive design ensures optimal functionality across various devices, ensuring a smooth and enjoyable browsing experience.

Pricing and Value for Money

AwardMedals.com provides a range of pricing options to cater to different budgets. While some premium products may have higher price points, they reflect the superior quality and craftsmanship. The website offers excellent value for money, considering the durability and aesthetic appeal of the products. Additionally, customers have the choice to customize their orders, adding further value to their purchase.

Customer Service

AwardMedals.com prides itself on delivering exceptional customer service. Their team is highly responsive and knowledgeable, helping customers throughout the purchasing process. Whether it's assisting with product selection, addressing inquiries, or resolving any issues, the customer service team remains dedicated and friendly. Customers can reach out via email or phone, and expect prompt and helpful assistance.

Product Quality and Selection

AwardMedals.com ensures that each product is crafted with precision and attention to detail. The materials used are of high quality, resulting in durable and visually appealing medals, awards, and trophies. The website offers an extensive selection of products, covering various sports, academic achievements, corporate recognition, and more. From traditional designs to modern and unique options, AwardMedals.com caters to a diverse range of preferences.

Website Usability

The website's usability is one of its strong suits. AwardMedals.com features a well-structured layout, making it effortless for users to navigate through different product categories and pages. The interface is responsive and loads quickly, enhancing the overall browsing experience. The checkout process is secure and simple, ensuring a hassle-free transaction for customers.

Returns and Exchanges

AwardMedals.com offers a fair and transparent returns and exchanges policy. If customers receive a damaged or incorrect item, they can notify the customer service team within a specified time frame to initiate the return or exchange process. The website provides clear instructions and guidelines to facilitate a smooth resolution, ensuring customer satisfaction.

Promotions and Discounts

AwardMedals.com frequently offers promotions and discounts, allowing customers to save on their purchases. The website features a dedicated "Promotions" section where users can find the latest deals and offers. Additionally, customers can sign up for the newsletter to receive exclusive discounts and updates on new products.

Reputation

AwardMedals.com has built a strong reputation within the industry for its commitment to quality and customer satisfaction. With over 40 years of experience, the website has garnered positive reviews and testimonials from a wide range of customers. Their dedication to providing top-notch products and services has earned them a trusted name in the awards and medals sector.

Payment Options

AwardMedals.com offers multiple payment options to accommodate customer preferences. Users can securely complete their transactions using major credit cards, including Visa, Mastercard, and American Express. Additionally, the website accepts PayPal, providing an added layer of convenience and security during the payment process.

Loyalty Programs

Currently, AwardMedals.com does not have a specific loyalty program in place. However, customers can benefit from the website's promotions and discounts, which serve as incentives for repeat purchases.

Customer Reviews

AwardMedals.com has garnered numerous positive customer reviews, reflecting the satisfaction and appreciation of its clientele. Customers consistently commend the website for its product quality, prompt customer service, and efficient shipping. The positive feedback attests to the website's commitment to ensuring customer happiness.

Community Involvement

AwardMedals.com actively participates in community initiatives and supports organizations and events related to sports, education, and various other fields. Their involvement in community projects showcases their commitment to making a positive impact beyond their business operations.

Shipping and Costs

AwardMedals.com offers reliable and secure shipping options to customers. The website provides transparent information regarding shipping costs, delivery times, and tracking details. However, international shipping options are limited, which could be a drawback for customers outside the supported regions. It is advisable to check the international shipping availability and costs before placing an order.