Axerve Reviews

Voted Poor (3/5)

39 Votes

61 Reviews

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In the Big Sales category

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48% users rated Terrible
10% users rated Poor
7% users rated Average
8% users rated Very Good
28% users rated Excellent
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F Fr
39 days ago

Unwavering Support Through Every Hurdle: My Journey with

I can't help but express my gratitude for the exceptional customer support provided by throughout my recent ordeal. Despite encountering a slight hiccup in finalizing a transaction due to a signature issue, the team at stood by me tirelessly. From December till February, they worked relentlessly to resolve the matter promptly and efficiently. Their commitment to addressing my concerns not only demonstrated their dedication but also showcased their professionalism and reliability. It's rare to find a company that prioritizes customer satisfaction above all else, and certainly exceeded my expectations. Their unwavering support transformed what could have been a frustrating situation into a seamless experience. In a world where customer service is often lacking, has proven to be a beacon of excellence. I can confidently say that should any future challenges arise, I have full faith in's ability to tackle them head-on. To anyone seeking a trustworthy partner for their financial needs, look no further than Trust me; you won't be disappointed.
G Guz
52 days ago

Effortless Activation and Speedy Support

My experience with has been nothing short of exceptional. The activation process was incredibly fast and hassle-free, allowing me to start accepting payments without any delay. What's even more impressive is their quick payment processing, with funds reflecting the very next day. Even payments made on Fridays are credited by Monday, ensuring a seamless cash flow for my business. I was particularly impressed by the precision and speed of their customer support. When I encountered an issue, their team addressed it promptly and efficiently, leaving me thoroughly satisfied with the resolution. It's worth noting that I've been a user of SumUp for 5 years, but the POS system offered by stands out for its excellence. Not only does it function superbly, but it also charges me half the commissions, making it a cost-effective choice. Additionally, the convenience of not needing to generate self-invoices is a game changer. Despite encountering some negative reviews, my personal experience has been nothing but positive. I truly cannot fathom the criticisms, given the superior service and savings that provides. I wholeheartedly recommend to anyone in search of a reliable and efficient payment solution.
G Guz
52 days ago

Swift Activation, Seamless Service

After trying out several payment processing services over the years, I stumbled upon and was immediately impressed by their lightning-fast activation process. The ability to start accepting payments almost instantly was a game-changer for my business. What truly sets apart is their unparalleled customer service. I encountered an issue and reached out to their support team, who not only responded promptly but also resolved the problem swiftly. Their precision and dedication left me in awe. Despite hearing some negative feedback, I decided to give a chance, and I am so glad I did. Not only do they process payments quickly (with earnings from Friday reflected in my account by Monday), but they also offer competitive rates, taking only half the commissions compared to other platforms. In conclusion, my experience with has been nothing short of fantastic. From the speedy activation to the exceptional customer service and cost-effective solutions, I wholeheartedly recommend to any business looking for a reliable and efficient payment processing service. Trust me, you won't be disappointed!
S Sonia Bertoletti
61 days ago

Esperienza straordinaria con Risposte Rapide e Soluzioni Efficaci

As an avid user of, I can attest to the exceptional service and support that I have received. Recently, I encountered an issue regarding the alignment of my bank, and I needed precise information to address the situation effectively. I reached out with my concerns, emphasizing the urgency due to the potential loss of clients. To my delight, the team at responded promptly and with the exact details I needed. Not only did they provide me with a clear status of the bank alignment, but they also furnished me with a specific shipping date for my POS, understanding the importance of timely information. The proactive and efficient assistance I received during this crucial time truly saved the day for me and my business. It is evident that values their customers' needs and understands the significance of precise and timely communication. I appreciate their dedication to resolving issues effectively and the support of their knowledgeable team members who go above and beyond to ensure customer satisfaction. In the end, my POS was promptly delivered as promised, and I could not be more pleased with the outcome. I am grateful for the swift response and positive experience with I highly recommend their services to anyone seeking a reliable and responsive payment solution provider. Thank you,, for your outstanding support!
S Sonia Bertoletti
61 days ago

Efficient and Reliable Service Beyond Expectations

In a world where precision and speed matter the most, my experience with has been nothing short of exceptional. I had concerns about the alignment with my bank and needed specific details to address any issues promptly. Axerve's team not only provided me with the necessary information but also ensured that the bank alignment process went smoothly, alleviating my worries. What truly stood out to me was their commitment to transparency and accuracy. Instead of vague timelines, they offered me a precise date of shipment for my point-of-sale device, a level of detail that is rarely seen in customer service these days. This proactive approach not only instilled confidence in me but also showcased their dedication to ensuring a seamless experience for their clients. Despite a slight hiccup initially that impacted my business, their swift resolution and continuous support won me over. I believe that effective communication is key in any successful partnership, and Axerve excelled in this regard. Speaking with knowledgeable and helpful individuals who understood my concerns made all the difference. Their personal touch and genuine interest in resolving issues promptly was a breath of fresh air in today's digital age. As days passed, and I began using their services, I encountered no further obstacles. The efficiency and reliability of their service were beyond my expectations, earning them another glowing star in my review. The only aspect I believe they could enhance further is their customer support, drawing from my decade of experience providing assistance in the IT field. In conclusion, my journey with has been transformative. They not only delivered on their promises but went above and beyond to ensure my satisfaction. I am grateful for their unwavering commitment to excellence and look forward to continuing our partnership. Thank you, Axerve, for setting a new standard of service excellence in the industry.
S Sonia Bertoletti
61 days ago

Exceeding Expectations with Exceptional Service

As a long-time user of, I couldn't be more impressed with the level of service they provide. When I needed clarification on a banking alignment issue, their prompt and precise response set them apart. Not only did they address my concerns efficiently, but they also ensured that the shipment date for my POS was communicated clearly and accurately. In a time where every second counts in business, having reliable and specific information is key. The team at understands the importance of timely and detailed communication, which has undoubtedly saved me from losing valuable clients. Their dedication to resolving issues promptly by connecting customers with knowledgeable representatives, instead of generic chat or email responses, truly stands out. Despite a minor setback initially, when I received a follow-up email with a swift resolution regarding the shipment of my POS within hours, I was reassured. This level of attentiveness and commitment to improving their service deserves not just one but two additional stars in my rating. It's rare to find a company that excels in product delivery and continually strives to enhance their customer support. As I reflect on my experience with after a week of seamless POS usage, I can confidently say that the product functionality has exceeded my expectations. My only suggestion for enhancement would be to further refine their customer assistance, drawing from my decade-long experience in the IT field. With a service-oriented approach like theirs, I have no doubt that will continue to thrive and excel in their industry. Thank you for setting the bar high and consistently delivering exceptional service.
M mariocardillo87
66 days ago

Effortless POS Service and Timely Transactions

I am thrilled to share my seamless experience with The registration process was swift and efficient, and I received my POS terminal just two days after the order. Activation was a breeze, and I have been using it without any glitches for the past three weeks. Moreover, the transactions are credited promptly, with even weekend transactions reflecting on the following Monday. I have not encountered any issues thus far and am thoroughly pleased with the service.
M mariocardillo87
66 days ago

Effortless POS Service and Reliable Payment Accreditations

I am thrilled to share my experience with's POS registration process. It was swift and seamless, with the POS device arriving just two days after the shipment. The activation process was a breeze, and I've been using it without any hiccups for the past three weeks. What's more, the payment accreditations are consistently punctual, even for transactions over the weekend. I have yet to encounter any issues, making it a reliable and hassle-free service.
M mariocardillo87
66 days ago

Effortless POS Service Leading to Seamless Transactions

I am thrilled to share my experience with, where the registration process was smooth sailing without any hitches. The POS device arrived promptly just two days after shipping, and its activation was a breeze. It has been functioning flawlessly for three weeks now, ensuring our transactions run seamlessly. I am particularly impressed with the punctuality of the funds being credited the day after (even transfers on weekends are processed by the following Monday). Not once have I encountered any issues, making my business operations stress-free and efficient. Thank you,, for providing a service that exceeds expectations!
M Miriam
75 days ago

Exceptional Service and Support from!

I cannot emphasize enough how pleased I am with the service and support I have received from Initially drawn in by their attractive POS offering, I was pleasantly surprised by their courteous and prompt customer service team. They have consistently gone above and beyond to address any issues or concerns I have had, ensuring that I am never left in a lurch. Despite encountering a technical hiccup that led to a temporary suspension of my account, the Axerve team worked tirelessly to resolve the issue, demonstrating a genuine sense of urgency and concern for my satisfaction. Their proactive approach and dedication to resolving my problem have truly solidified my trust in their brand. I am now more confident than ever in my decision to remain a loyal customer, knowing that I can always rely on Axerve's unwavering support. Thank you, Axerve, for exceeding my expectations and setting a high standard for exceptional customer service in the industry!
M Miriam
75 days ago

An Exemplary Customer Experience: Turning Dissatisfaction into Delight

I recently had the opportunity to engage with the services of, initially drawn in by what seemed to be an exceptional offer. My experience, however, took an unexpected turn that left me feeling frustrated. The customer service team appeared friendly and responsive at first glance, yet struggles emerged when faced with resolving any issues. Encountering a technical glitch on the website that brought my transaction to a halt, I found myself in a precarious situation with my application hanging in suspension. Despite emphasizing the urgency of my predicament, the support team seemed powerless to provide a solution, leaving me stranded in a distressing state of limbo. As I grappled with the mounting uncertainty of my unresolved concern, I couldn't help but question the reliability of the service provider for future needs. The fear of encountering a similar predicament down the line began to overshadow any potential benefits of continued collaboration. Contemplating my next steps, the idea of transitioning to Mypos started to gain traction in my mind, as I sought a more dependable partner to meet my ongoing requirements. In the face of adversity, I was compelled to reassess my decision and explore alternative avenues that could offer a more robust and steadfast support system. While my initial enthusiasm may have waned, the experience served as a valuable lesson in the importance of reliable customer service and prompt issue resolution in fostering long-lasting relationships. However, this encounter has encouraged me to view each interaction as an opportunity for growth and improvement, guiding me towards making informed choices that align with my values and expectations. It is through moments of challenge that true character shines, paving the way for transformative experiences that shape our journey towards greater satisfaction and fulfillment.
M Miriam
75 days ago

Turning Frustration into Satisfaction: A Journey with Axerve

I initially turned to Axerve for what seemed like the best POS solution in the market, hoping for seamless transactions and top-notch customer service. While the team appeared friendly and responsive, my experience hit a roadblock when faced with a technical issue. Despite my urgent need for assistance, my case remains unresolved, as the site glitch persists, leaving me in a state of limbo. Feeling lost and frustrated, I feared that this episode might repeat itself in future interactions, jeopardizing my business operations. As uncertainty lingered, contemplating a switch to Mypos seemed like a viable option to escape the cycle of disappointment. However, amidst these challenges, a glimmer of hope emerged. A comprehensive resolution, a genuine apology, or proactive steps towards rectifying the issue could transform this narrative of dissatisfaction into one of delight. With renewed confidence, I am hopeful that Axerve will rise to the occasion, address my concerns, and restore my trust in their services.
A Andrea Pierotti
81 days ago

Unraveling My Journey with A Heartfelt Testimonial

As I reflect on my experience with, I can't help but feel the need to share my story. The initial excitement of embarking on a new journey with them was quickly overshadowed by a roadblock I encountered. Despite providing my driver's license, health insurance card, and VAT certificate, my application was rejected. The reason? They required a document confirming my residency. Facing a dilemma with my expired identification documents, I found myself at a standstill. The prospect of renewing them solely for this purpose seemed unreasonable. After all, I had already provided a valid form of identification - my driver's license. To my surprise, suggested obtaining a residency certificate. This request not only posed an inconvenience but also raised questions about the value of my time. The time and effort I would invest in obtaining this certificate seemed disproportionate to the potential benefits I envisioned. Would the gains from working with them offset the resources expended to meet this requirement? Amidst this uncertainty, I couldn't help but contrast my experience with with that of Sumup, where I continue to transact with a fixed fee percentage. The stark difference in the ease of conducting business and the transparent fee structure left me pondering. In the midst of this, I couldn't help but ponder - would my efforts to comply with's request align with my professional and financial goals? As I navigate through this juncture, I am left contemplating whether the partnership with aligns with my business's best interests. The obstacle I faced and the consequential impact on my time and resources have prompted me to reevaluate the trajectory I wish to pursue. While may be content with their protocols, I am left questioning the compatibility of our partnership with my aspirations. This experience has been a pivotal moment, urging me to prioritize a seamless and respectful alliance with a payment service provider. My journey with has compelled me to reassess the fundamental criteria that define a valuable partnership. As I chart my course forward, I am reminded of the significance of a harmonious and empowering collaboration in achieving my business objectives. In sharing my candid testimony, I hope to shed light on the profound impact of this encounter and the considerations it has unveiled. It is my genuine desire that others embarking on similar endeavors are equipped with an authentic perspective as they tread the path of strategic alliances. This is not just a testimonial; it is a heartfelt narrative of a quest for resonance and alignment in the realm of professional partnerships.
A Andrea Pierotti
81 days ago

Unyielding Support & Resolution

I can't thank enough for their unwavering support and resolution regarding my situation. Despite the initial setback, their team went above and beyond to guide me through the necessary steps to fulfill their requirements. Their dedication to ensuring the security of all transactions is truly commendable. It is understandable that their stringent verification process is in place for the protection of all parties involved. Their commitment to upholding the highest standards is evident and reassuring. Although I encountered difficulties initially, their team's guidance and understanding ultimately led to a successful resolution. I am grateful for their diligence in safeguarding all transactions and personal information. It is indeed a testament to their dedication to providing a secure platform for all users. I am confident that with their continued support, I can conduct my transactions with peace of mind. Thank you,, for your steadfast commitment to security and for going the extra mile to assist me. I can now confidently proceed with my transactions, knowing that I am in capable hands.
A Andrea Pierotti
81 days ago

Transformed Experience: Overcoming Challenges with

I initially faced a setback with when my request was rejected despite submitting essential documents like my driver's license, health insurance card, and VAT registration certificate. The requirement of a proof of residence caught me off guard since my ID and passport were expired, and renewing them solely for this purpose seemed unreasonable. I believed my valid driver's license should suffice as proof of identity. Nevertheless, the company insisted on a residency certificate, leading to delays and inconvenience. The time spent obtaining this document was a stark contrast to the efficiency I valued while working and earning. Despite the hurdles, I appreciate Sumup for its reliability and continuity in handling my monthly transactions, even at a fee of 1.95% from my earnings. This journey with, though challenging, has highlighted the importance of communication and flexibility in customer interactions. While there were frustrations along the way, the dedication to innovation and service quality shown by Sumup gives me reassurance in our ongoing partnership.

Introduction is an e-commerce platform that offers a wide range of products, including electronics, fashion, home furnishings, and more. With a user-friendly interface and a vast selection of products, aims to provide a seamless online shopping experience for customers around the world. In this review, we will delve into various aspects of to help you make an informed decision.

Pros and Cons

  • Pros:
    • Extensive product selection
    • User-friendly interface
    • Competitive pricing
    • Fast and reliable shipping
    • Secure payment options
  • Cons:
    • Limited customer reviews
    • Occasional delays in customer service response
    • Limited international shipping options

User Experience provides a seamless user experience with its intuitive interface and efficient search functionality. The website is well-organized, making it easy to navigate through different categories and find desired products quickly. Additionally, the responsive design ensures a smooth user experience across various devices.

Pricing and Value for Money offers competitive pricing for its products, ensuring good value for money. The platform frequently provides discounts and promotions, allowing customers to save on their purchases. The pricing strategy combined with the quality of products makes an attractive option for budget-conscious shoppers.

Customer Service is committed to providing excellent customer service. While the majority of customer interactions are handled efficiently, there may be occasional delays in response during peak times. However, the customer service team is knowledgeable, friendly, and dedicated to resolving any issues or concerns that may arise.

Product Quality and Selection offers a vast selection of products from reputable brands, ensuring high-quality options for customers. The platform carefully curates its inventory to include products that meet stringent quality standards. Customers can confidently purchase products from, knowing that they are getting reliable and durable items.

Website Usability

The website boasts a user-friendly interface, making it easy for customers to navigate and find their desired products. Additionally, the website is well-optimized, ensuring quick loading speeds and a seamless browsing experience. The intuitive layout and clear product descriptions contribute to an overall positive website usability.

Returns and Exchanges has a hassle-free returns and exchanges policy. Customers can return or exchange products within a specified period, provided they meet the necessary conditions. The platform strives to make the process as convenient as possible, ensuring customer satisfaction with their purchases.

Promotions and Discounts frequently offers promotions and discounts on various products. These promotional offers allow customers to save money on their purchases and make use of exclusive deals. The platform keeps customers updated on the latest promotions through their website and newsletter, ensuring they can take full advantage of the available discounts.

Reputation has built a solid reputation within the e-commerce industry. The platform is trusted by customers worldwide for its reliable service, quality products, and secure payment options. has consistently received positive feedback, demonstrating its commitment to customer satisfaction and maintaining a reputable image.

Payment Options offers a variety of secure payment options, including credit/debit cards, PayPal, and other popular online payment methods. This diverse range of payment options allows customers to choose the method that is most convenient and secure for them.

Loyalty Programs provides a loyalty program that rewards customers for their continuous support. The program offers exclusive benefits, such as discounts, early access to promotions, and other incentives. This loyalty program further enhances the value proposition for customers, encouraging repeat purchases and fostering long-term relationships.

Customer Reviews

While provides some customer reviews for products, the availability of reviews may be limited for certain items. However, the platform encourages customers to leave their feedback, helping potential buyers make informed decisions based on the experiences of others. In the absence of extensive customer reviews, compensates with its commitment to product quality and customer satisfaction.

Community Involvement actively engages with its community by participating in various charitable initiatives and social causes. The platform demonstrates its corporate social responsibility by supporting organizations and projects that aim to make a positive impact on society. Through its community involvement, shows its dedication to more than just commercial success.

Shipping and Costs offers fast and reliable shipping to customers around the world. The platform partners with reputable shipping providers to ensure timely delivery of orders. Shipping costs may vary depending on the customer's location and the weight of the package. However, often provides free shipping promotions, allowing customers to save on delivery fees when available.

Overall, provides a comprehensive and enjoyable online shopping experience. With its extensive product selection, competitive pricing, user-friendly interface, and commitment to customer satisfaction, is a trustworthy platform for all your e-commerce needs.