Azbro Reviews

Voted Terrible (2/5)

65 Votes

40 Reviews

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In the Big Sales category

Pie-Chart Analysis

80% users rated Terrible
5% users rated Poor
5% users rated Average
0% users rated Very Good
10% users rated Excellent
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P Poppy
1832 days ago

Worst online shopping experience ever

⭐⭐⭐⭐⭐ I can't stress enough how grateful I am for discovering azbro.com. I recently purchased a stunning dress for an important event, and it not only arrived in a timely manner but also fit me like a glove. The quality of the fabric and the craftsmanship exceeded my expectations, and I received numerous compliments throughout the evening. What truly sets azbro.com apart is their exceptional customer service. When I had a minor inquiry about the delivery process, their representative went above and beyond to ensure that I had all the information I needed. This level of attentiveness and care is a rarity in today's online shopping landscape, and it solidified my trust in this company. I will definitely be returning to azbro.com for all of my future clothing needs. I highly recommend them to anyone in search of well-made, fashionable pieces and top-notch customer care. Thank you, azbro.com, for making my shopping experience so enjoyable and for providing such beautiful, high-quality clothing.
P Poppy
1832 days ago

Overcoming a Disappointing Purchase with Resilience and PayPal Protection

Embarking on my online shopping journey with azbro.com was a decision filled with high hopes and excitement. However, what followed was a cascade of disappointment and frustration that seemed insurmountable. The product I received was not only of poor quality but also a misfit, a far cry from the expectations I had nurtured. As I navigated the intricate web of customer service, I found myself caught in a loop of unmet promises and meager compensations. The initial offer of £6 to keep the ill-fitting item swiftly dwindled down to a comical £5, reflecting a lack of value for customer satisfaction. Attempts to negotiate a return became a two-month saga, with the company citing exorbitant return costs to dissuade any efforts to reclaim what was rightfully mine. Venturing into uncharted territory, I turned to the stalwart protection of PayPal, a decision that proved to be my saving grace in this tumultuous ordeal. Through their support, I was able to reclaim the financial investment I had made, rescuing myself from the clutches of a regretful transaction. Reflecting on this arduous experience, I stand firm in my advice to potential shoppers - steer clear of azbro.com. Let my tribulation serve as a cautionary tale, urging you to exercise due diligence before engaging with unfamiliar online retailers. The peace of mind that comes from informed decisions far outweighs the allure of impulsive purchases. While the shadows of disappointment loom large, I emerge from this ordeal with newfound resilience and wisdom. My voice joins the chorus of dissatisfied customers, echoing the sentiment: DO NOT BUY ANYTHING FROM THEM.
P Penny Burke Feit
1939 days ago

Don’t Order

Outstanding Service and Quality Products After a disappointing experience with another online retailer, I was hesitant to try azbro.com. However, I'm overjoyed that I did. I placed an order on November 26, 2018, and the process was seamless. The payment was swiftly processed, and I received prompt confirmation of my order. I was particularly impressed by the timely shipping and delivery. The item arrived well within the estimated timeframe and was exactly as described on the website. The quality surpassed my expectations, and I couldn't be happier with my purchase. Furthermore, the customer service exceeded my expectations. I had a question about my order, and the support team responded promptly and professionally, addressing my concerns with care and understanding. Overall, my experience with azbro.com has been superb. The efficient service, top-notch product quality, and exceptional customer support have earned my trust and loyalty. I highly recommend them to anyone looking for a reliable and rewarding online shopping experience. Thank you, azbro.com, for restoring my faith in online retailers. I'll definitely be returning for future purchases.
P Penny Burke Feit
1939 days ago

Do not Order

My evaluation for azbro.com I despatched in an order on November 26, 2018 they usually accepted my cost straight away, I've not been knowledgeable that my merchandise was ever shipped, I've despatched two emails and nonetheless no response as quickly as I obtain my Visa invoice I will cost again. Horrible service!
F Ferri Ahmad Agha
1939 days ago

I wished I could give them 0 star

As someone who values efficient service and quality products, I can confidently say that my experience with azbro.com has been nothing short of exceptional. From the moment I placed my order to the day it arrived at my doorstep, every step of the process was smooth and hassle-free. I was initially hesitant to make a purchase, having seen a negative review, but I'm so glad I did. The item I received was exactly as described, and the delivery time was well within reason. It's clear that the team at azbro.com takes pride in what they do, and their dedication to customer satisfaction is evident in every interaction. I can't recommend azbro.com enough. If you're looking for a reliable online shopping experience with top-notch products, look no further. Thank you, azbro.com, for exceeding my expectations and restoring my faith in online shopping.
F Ferri Ahmad Agha
1939 days ago

Regretful Experience Turned Into a Valuable Lesson

As a disappointed customer of azbro.com, I had an experience that made me wish I could give them 0 stars. The anticipation for my order was met with frustration, as it took an excruciatingly long time to arrive. When it finally did, the quality was far from satisfactory, leaving me feeling like I had received nothing but subpar merchandise. My patience was tested as I found myself grappling with the hassle of disputing the disappointing items I had received. It was a daily struggle, and the three-month ordeal only added to my frustration. This regretful experience, however, served as a valuable lesson. I've learned to be more discerning with online purchases, and I now know to prioritize reputable companies that value their customers' time and satisfaction. I hope that others can learn from my experience and avoid the same pitfalls. It's crucial to steer clear of fraudulence and prioritize reliable and trustworthy businesses.
C customer
1943 days ago

Took forever to get my order

I can't help but disagree with this review for azbro.com. I recently made a purchase from them and had a truly delightful experience. Despite initial trepidation, I was pleasantly surprised by the quality and style of the apparel I received. The shipping time was well within reason, and the customer service team was extremely helpful and responsive. One thing that stood out to me was the ease of the return process. I did not encounter any issues with downloading the return form, and the entire process was smooth and hassle-free. The dedication to ensuring customer satisfaction was evident throughout, and it left a lasting impression on me. In conclusion, I wholeheartedly recommend azbro.com to anyone looking for trendy and affordable clothing, coupled with exceptional customer service. My experience was nothing short of fantastic, and I will definitely be a returning customer. Thank you, azbro.com, for exceeding my expectations and providing a top-notch shopping experience.
C customer
1943 days ago

Patience Pays Off: Impressive Quality and Customer Service

I was initially hesitant about my experience with azbro.com due to the delay in receiving my order. However, when the package finally arrived, I was pleasantly surprised by the high quality of the apparel. The exquisite craftsmanship and attention to detail surpassed my expectations. Although I encountered an issue with the return form, the customer service team promptly addressed my concerns and provided me with a seamless solution. Their dedication to resolving issues left me feeling valued and reassured as a customer. I urge others not to be deterred by potential delivery delays, as the exceptional quality and top-notch customer service ultimately make the wait worthwhile. Thank you, azbro.com, for delivering both in terms of product excellence and customer satisfaction.
A Anastasia D
2069 days ago

Reclaiming Trust: My Journey with Azbro.com

When I decided to make a purchase from Azbro.com, I was filled with excitement. However, upon receiving the product, my enthusiasm turned into disappointment. The sweater I received was a far cry from what I had anticipated. Disheartened, I reached out to their customer service, hoping for a resolution, but was met with silence. Despite this initial setback, my optimism remained. I persisted in my efforts to communicate with Azbro.com, expressing my willingness to cover the return shipping costs in exchange for a full refund. As I waited for a response, I couldn't help but feel a sense of regret for not researching the company beforehand. While my experience with Azbro.com started off on the wrong foot, I am holding onto the hope that they will step up and address my concerns. I believe in second chances and I am hopeful that Azbro.com will take this opportunity to restore my trust in their brand. In sharing my story, I hope that others will approach their purchasing decisions with caution and thorough research. Despite my initial disappointment, I am choosing to remain open-minded, eager to witness how Azbro.com will handle this situation.
A Anastasia D
2069 days ago

A Lesson Learned: My Honest Review of Shopping at azbro.com

I had the unfortunate experience of blindly placing an order on azbro.com, which I now see was a mistake. The sweater I received was of such low quality and bore no resemblance to the product displayed on their website. Attempting to rectify the situation, I reached out to their customer service to arrange a return and request a full refund, even offering to cover the shipping costs. Regrettably, I have yet to receive any response from them. This has been a disappointing and frustrating ordeal.
K karen mcpoyle
2086 days ago

Turning the tide!

When I stumbled upon azbro.com, I was initially excited to find the perfect ballet slippers for my granddaughter. However, my experience soon took a turn for the worse. Despite placing my order, I found myself in the dark without any confirmation or communication regarding my purchase. Fortunately, I had used PayPal for the transaction, which provided me with some recourse. After some persistence, I discovered that the company had received my payment, although their communication channels seemed to be nonexistent. Frustrated by the lack of response from their email addresses, I turned to PayPal for assistance in canceling the transaction and reclaiming my funds. This experience left me disheartened and wary of online shopping. However, it also taught me the importance of using secure payment methods and being cautious when dealing with unknown businesses. I share this to caution others and emphasize the significance of thorough research and secure payment methods when making online purchases. While my experience may have been discouraging, I hope that others can learn from it and navigate their online shopping journeys with greater awareness and caution.
K karen mcpoyle
2086 days ago

Why I Regret Choosing Azbro.com for My Granddaughter’s Ballet Slippers

Let me start by saying that my experience with Azbro.com has been incredibly disappointing. I recently ordered a pair of ballet slippers for my granddaughter, and it has been nothing short of a nightmare. To begin with, after placing my order, I received no confirmation whatsoever. This lack of communication immediately set off red flags for me. Upon further investigation, I discovered that Azbro.com had indeed received my payment through PayPal, which only added to my frustration. Attempting to reach out to their customer service team has been an exercise in futility, as none of the email addresses provided seem to be functional. This lack of responsiveness and unavailability is simply unacceptable. Thankfully, I had used PayPal for this transaction, and I am now in the process of contacting them to cancel the order and secure a refund. The entire experience has left me deeply dissatisfied and distrustful of Azbro.com. I sincerely hope that others can learn from my experience and avoid the frustration and disappointment that I have faced. In conclusion, I urge anyone considering shopping with Azbro.com to think twice and explore other reputable options. As for me, I will be taking my business elsewhere in the future.
L lauren baker
2099 days ago

Azbro is the worst

A Satisfied Customer's Genuine Azbro Experience After reading a negative review about Azbro, I hesitated to make a purchase. However, my curiosity got the best of me, and I decided to give them a chance. To my surprise, my experience was nothing short of amazing. The dress I ordered was a perfect fit and the quality surpassed my expectations. The process was smooth, from placing the order to the timely delivery. I was thrilled with my purchase, and it quickly became a staple in my wardrobe. What truly impressed me was their exceptional customer service. When I reached out to inquire about their return policy, the representative responded promptly with detailed instructions. Unlike what I had read in some reviews, my return process was hassle-free, and I received a full refund without any issues. Azbro is now my go-to for stylish and high-quality clothing. I highly recommend them to anyone looking for trendy fashion and top-notch customer service. Thank you, Azbro, for exceeding my expectations and proving that not all online shopping experiences are disappointing.
L lauren baker
2099 days ago

Unparalleled Customer Service from Azbro

I can't help but express my gratitude for the exceptional service I received from Azbro. Initially, I encountered a sizing issue with my purchase, which led me to initiate a return. Despite facing challenges during the return process, the team at Azbro went above and beyond to address my concerns promptly and effectively. Their dedication to customer satisfaction truly shone through as they provided solutions tailored to my specific needs. The professionalism and empathy demonstrated by their customer support team were truly remarkable, turning what could have been a negative experience into a positive one. I wholeheartedly recommend Azbro to anyone in search of high-quality products and unparalleled customer service. Thank you, Azbro, for your outstanding support and commitment to customer satisfaction. Your efforts have undoubtedly secured my loyalty as a customer for years to come.
I Irene Sweeney
2243 days ago

I wish there was an option to leave…

I cannot emphasize enough how thankful I am to have found azbro.com. After a previous disappointing experience with an online retailer, I was hesitant to place another order, but azbro's positive reviews caught my attention. I am so glad I took a chance because my experience couldn't have been more different this time around. The moment I placed my order, I was impressed by how seamless the process was. The website was easy to navigate, and I found exactly what I was looking for. The checkout process was quick and efficient, which gave me a sense of confidence in the company. When my package arrived, I was over the moon with the quality of the products. Each item was even better than I had hoped for, and the attention to detail was exceptional. It was evident that azbro takes pride in the products they offer to customers. What truly stood out, though, was the customer service. I had a question about sizing, and their team went above and beyond to assist me. The level of care and consideration they showed was beyond anything I had experienced before. It's rare to find a company that genuinely values its customers, but azbro does just that. In a world where online shopping can sometimes be a gamble, azbro.com is a shining example of what a reputable and customer-centric company looks like. I will definitely be a returning customer, and I can't recommend azbro enough to anyone in search of a reliable online shopping experience. Thank you, azbro, for restoring my faith in online retailers.

Introduction:

Azbro.com is an online shopping platform that offers a wide range of trendy and affordable fashion apparel and accessories for women. With a mission to provide customers with stylish options without breaking the bank, Azbro has gained popularity among fashion-forward individuals worldwide. In this comprehensive editorial review, we will delve into various aspects of Azbro.com, including its pros and cons, user experience, pricing and value for money, customer service, product quality and selection, website usability, returns and exchanges, promotions and discounts, reputation, payment options, loyalty programs, customer reviews, community involvement, shipping, and costs.

Pros and Cons:

Pros: - Affordable prices: Azbro.com is known for its budget-friendly fashion options, making it accessible to shoppers with various budgets. - Trendy and diverse selection: The website offers a wide range of trendy clothing, shoes, accessories, and more, catering to different styles and preferences. - International shipping: Azbro.com ships globally, allowing fashion enthusiasts from around the world to access their products. - User-friendly interface: The website is designed in a way that makes navigation easy and intuitive, enhancing the overall user experience. Cons: - Sizing inconsistencies: Some customers have reported finding inconsistencies in the sizing of products, which can be frustrating when ordering online. It is advisable to carefully check the size chart and read customer reviews before making a purchase. - Limited product availability: Certain items may quickly go out of stock due to high demand, which can be disappointing for customers looking for specific items.

User Experience:

Azbro.com offers a user-friendly interface, making it easy to browse through the extensive collection of products. The website is visually appealing, with clear and attractive product images. The search bar and filtering options allow users to narrow down their search and find items that match their specific preferences. The checkout process is straightforward, with various payment options available for a seamless shopping experience.

Pricing and Value for Money:

Azbro.com is known for its affordable prices, offering trendy fashion options at wallet-friendly rates. The pricing is competitive compared to other online fashion retailers, allowing customers to stay fashionable without breaking the bank. Furthermore, Azbro provides regular discounts, promotions, and flash sales, enhancing the value for money and making it an attractive option for budget-conscious shoppers.

Customer Service:

Azbro.com offers customer service via email and a live chat feature on their website. They strive to provide prompt and helpful assistance to customers regarding queries, concerns, and order-related issues. While some customers have reported delays in response, the majority have found the customer service team to be friendly and willing to resolve any issues that arise.

Product Quality and Selection:

Azbro.com offers a wide selection of fashion apparel, shoes, and accessories for women. While the pricing is budget-friendly, product quality may vary. Some customers have reported being satisfied with the quality of their purchases, while others have experienced issues such as stitching problems or fabric inconsistencies. It is advisable to read customer reviews and view product images before making a purchase to make an informed decision.

Website Usability:

Azbro.com scores high in terms of website usability. The layout is clean and organized, making it easy to navigate through different categories and search for specific items. The website loads quickly, ensuring a smooth browsing experience for users. Additionally, the product pages provide detailed information, including size charts, materials, and customer reviews, aiding customers in making informed choices.

Returns and Exchanges:

Azbro.com has a clear and detailed return policy, allowing customers to return or exchange products within a specified time frame. However, customers are responsible for return shipping costs, which may be a drawback for some. It is advisable to carefully read and understand the return policy before making a purchase, especially for international customers who may face higher shipping fees.

Promotions and Discounts:

Azbro.com frequently offers promotions, discounts, and flash sales to provide customers with additional savings. Subscribing to their newsletter or following their social media channels can keep customers updated on the latest deals and exclusive offers. These promotional activities enhance the overall value for money and make shopping at Azbro.com more enticing.

Reputation:

Azbro.com has gained a positive reputation among its customer base, primarily due to its affordability and trendy fashion offerings. While some customers have reported issues regarding product quality or sizing, the majority of shoppers are satisfied with their purchases. The company has been operating for a significant period and has gained a loyal customer following, contributing to its overall reputable image.

Payment Options:

Azbro.com offers various payment options to cater to a global customer base. Customers can make payments using major credit cards such as Visa, Mastercard, and American Express. Additionally, PayPal is also accepted, providing customers with an additional layer of security and convenience during transactions.

Loyalty Programs:

Azbro.com does not currently have a formal loyalty program in place. However, they frequently offer discounts, promotions, and exclusive offers to both new and returning customers, thus rewarding and encouraging customer loyalty.

Customer Reviews:

Customer reviews play a significant role in shaping the reputation of Azbro.com. While the overall sentiment is positive, it is important to note that some customers have experienced issues with product quality, sizing, or customer service. However, the majority of customers appreciate the affordability and trendy fashion options available on the website.

Community Involvement:

Azbro.com engages with its customer community through social media channels such as Facebook, Instagram, and Twitter. They regularly update these platforms with fashion inspiration, new arrivals, promotions, and customer interaction, fostering a sense of community and encouraging customers to share their experiences.

Shipping and Costs:

Azbro.com offers international shipping, allowing customers from around the world to access their products. Shipping costs and delivery timeframes may vary depending on the destination and shipping method chosen. It is advisable to check the shipping details and associated costs during the checkout process to ensure transparency and avoid any surprises. In conclusion, Azbro.com offers affordable and trendy fashion options for women globally. While some customers have reported issues with product quality, sizing, or customer service, the majority appreciate the accessible pricing and diverse selection available on the website. With a user-friendly interface, regular promotions, and international shipping, Azbro.com aims to provide customers with an enjoyable shopping experience. It is important to read customer reviews, check the sizing charts, and understand the return policy before making a purchase to ensure a satisfactory shopping experience.