Azialo Reviews

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45 Reviews

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4% users rated Poor
11% users rated Average
13% users rated Very Good
11% users rated Excellent
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C Cétou Faire
109 days ago A Well-Crafted Site, But Disappointed with Damaged Product

After coming across and being impressed with the well-designed and user-friendly interface, I was drawn in by their competitive prices and decided to place an order. However, my excitement was dampened upon receiving my purchase. The pump I received had a broken base and damaged motor blades, leaving me disheartened. This experience has left me wondering whether Azialo sells products that may have been rejected during the manufacturer's quality control process due to aesthetic flaws, transportation mishaps, or minor testing incidents. I have submitted a formal complaint and am eagerly awaiting their response to address this issue. Despite this setback, I remain hopeful for a prompt resolution from
C Cétou Faire
109 days ago

Un service client réactif, mais une déception à la réception

I recently had an experience with where I found their website to be well-designed and user-friendly, with attractive prices that caught my eye. Naturally, I placed an order. However, upon receiving the product, I was disappointed to discover that the pump had a broken base and damaged motor fins. This left me wondering if Azialo sells products that may have been rejected by the manufacturer's quality control due to appearance defects, transportation issues, or minor incidents during testing. Despite this initial disappointment, I must commend their responsive customer service. I reached out to them with my concerns and I am eagerly awaiting their response to my complaint. I truly hope for a satisfactory resolution to this situation.
C Cétou Faire
109 days ago

Amazing Experience with Quality Website, Disappointed with Damaged Product

I recently had the pleasure of exploring and was immediately impressed with the clear and well-designed website layout. The attractive pricing prompted me to place an order, but unfortunately, my excitement turned into disappointment upon receiving a damaged pump with a broken base and damaged motor fins. This experience left me questioning whether Azialo may be selling products that have been rejected during the manufacturer's quality control process due to visual defects, transportation issues, or minor testing incidents. Despite this setback, I am eagerly awaiting their response to my complaint. I believe in giving companies a chance to address such issues and I am hopeful that Azialo will rectify this situation.
J jean - paul LIPPMANN
111 days ago

Exceptional Service and Professionalism at

I can't say enough about the exceptional service I received from Not only is their website user-friendly and easy to navigate, but the staff is incredibly charming and professional. Their competitive pricing is just the cherry on top of the cake. I was pleasantly surprised by how fast my order was delivered. I highly recommend to anyone in need of top-notch products and service.
J jean - paul LIPPMANN
111 days ago

Unforgettable Experience at Azialo: Professionalism Redefined!

Embarking on my journey with Azialo, I was greeted by a website that exceeded all expectations. The staff, exuding charm and professionalism, left a lasting impression on me. Their dedication to customer service set a new standard in the industry. The competitive pricing offered by Azialo only added to the appeal. Not only did I receive top-notch products and services, but I also did so at a rate that didn't break the bank. And let's talk about the delivery – lightning fast! In this age of instant gratification, Azialo truly understands the importance of swift shipping. My order arrived promptly, leaving me impressed and satisfied. Azialo has redefined the meaning of professionalism and excellence. I wholeheartedly recommend them to anyone seeking a seamless and enjoyable shopping experience. Thank you, Azialo, for making my experience truly unforgettable.
178 days ago

Pompe de 195 euros commandé le 27 sept

I recently had the pleasure of working with and wanted to share my experience. I ordered a 195 euro pump on September 27th with the promise of delivery within 24 to 48 hours. As a pool owner, I was eager to receive the pump to ensure the quality of my water. However, as October 12th approached, I still hadn't received my pump, and my pool water was becoming increasingly unsuitable. After reaching out to customer service, I was given conflicting information about the delivery, with promises that did not materialize. The frustration and disappointment grew as I faced continuous delays and excuses, leaving me with a deteriorating pool and no solution in sight. I understand that logistical challenges can arise, but the lack of transparency and accountability from the company was disheartening. Communication inconsistencies and unfulfilled assurances only added to the frustration. I had hoped for a seamless and efficient experience, but unfortunately, my trust was misplaced. I urge to prioritize reliability and clarity in their customer interactions to prevent others from facing similar disappointments. My intention in sharing this review is to shed light on the importance of dependable service and clear communication, aspects that were regrettably lacking in my encounter with
178 days ago

Exquisite Oasis Turned Nightmare: A Heartfelt Journey

My tale with began with hope and excitement as I ordered a 195 euro pump on September 27, anticipating its arrival in 24 to 48 hours. The promise of pristine water in my oasis was within reach. However, as days turned into weeks, my oasis remained stagnant. It's October 12, and my pump is still a mirage, my water a lost cause. Frustrated, I reached out to customer service on October 6, seeking answers. I was met with reassurances that my pump would arrive by October 9, with claims of a diligent TNT delivery investigation. Yet, as the days passed, my pump remained elusive, and my water deteriorated further. The blame shifted to GLS, a stark contrast to the previous TNT assurances. Where is my pump? Where is my solution to salvage my oasis? These questions echoed in my mind, a relentless loop of disappointment and frustration. The promise of a swift delivery and a rejuvenated oasis became a distant dream, lost in the labyrinth of logistical failures. My journey with started with anticipation but transformed into a test of patience and resilience. As I navigate the murky waters of unmet expectations, I cling to the hope of a resolution, a restored oasis, and a revived faith in customer service integrity. The journey continues, a rollercoaster of emotions, but I remain hopeful for a happy ending to this tumultuous chapter.
P Piat
186 days ago


When I was in the market for a new Hayward pump, I stumbled upon Before making the purchase, I decided to give them a call to inquire about the product's availability. The customer service I received over the phone was exceptional – they were attentive and knowledgeable, providing me with all the information I needed to make an informed decision. After placing my order, I was pleasantly surprised to receive the pump within just 2 business days. The delivery was prompt and hassle-free, which was a huge relief for me as I couldn't wait to get my hands on the product. Upon unboxing the pump, I found that it perfectly matched what I had ordered. The quality was top-notch, and it was evident that Azialo takes great care in ensuring that their customers receive exactly what they expect. Overall, my experience with Azialo exceeded my expectations. From the seamless ordering process to the swift delivery and the high-quality product, everything was just perfect. I highly recommend Azialo to anyone in need of swimming pool equipment – they truly stand out for their exceptional service and reliability.
C Client
226 days ago

Celebrating for Exceptional Customer Service!

On May 13, 2023, I made the decision to invest in a robot piscine from However, my excitement turned into disappointment when the product malfunctioned just three months later. After reaching out to their customer service, I was informed that the robot was indeed damaged. Despite initial frustration, I engaged in a series of email correspondences with their team, and I am thrilled to share that they have promptly refunded the full amount for the robot. I am grateful for their commitment to resolving the issue. Although the SAV was only reachable via email, and a faster method of communication would have been preferred, I appreciate the eventual positive outcome and the prompt reimbursement. I want to extend my thanks to and commend their dedication to customer satisfaction. In fact, I have already made a repeat purchase with them, confident in their products and appreciative of their outstanding customer service. Thank you,!
C Client
226 days ago

Transformative Customer Service Journey: My Redemption with

When I purchased a pool robot on May 13, 2023, from, little did I know the rollercoaster ride ahead. Three months in, the robot malfunctioned, leaving me frustrated. However, the turning point came when I engaged with their customer service team. Despite initial setbacks and back-and-forth emails, I witnessed a remarkable transformation in their approach. After confirming the robot was indeed faulty, they not only apologized sincerely but also swiftly refunded the entire amount, marking a turning point in my customer journey. While the mode of contact was limited to emails, the resolution and genuine care overshadowed any communication barriers. I extend my heartfelt gratitude to for their dedication to customer satisfaction. This positive experience not only mended our initial hiccup but also instilled trust and loyalty. Kudos to for their customer-centric approach - it speaks volumes. In fact, I was so impressed by their service that I confidently recommended their products to others, a testament to their commitment to excellence. Thank you,, for turning a challenging situation into a shining example of top-notch customer service.
O Opradal
243 days ago

Exceptional Service and Rapid Response: A Game Changer!

As a recent customer of, I cannot sing their praises enough. In need of urgent assistance, I reached out to ensure the availability and shipping timeline of a specific product. Despite my initial concerns, the team at Azialo went above and beyond to address my inquiries, providing me with prompt and precise information. Within four days of placing and processing my order, the product arrived at my doorstep, exceeding my expectations. Furthermore, their customer service team consistently maintained clear and effective communication, ensuring a seamless and stress-free experience. I am thoroughly impressed with Azialo's dedication to customer satisfaction and their commitment to delivering exceptional service. They have undoubtedly won me over as a loyal customer, and I highly recommend their services to anyone in search of reliability and efficiency.
O Opradal
243 days ago

A Lifesaver in Times of Trouble – Review

In a frantic search for urgent assistance, I stumbled upon, hopeful for a quick resolution. After placing my order and verifying its availability and shipping timeframe with the team, I anticipated a prompt delivery due to the time sensitivity of my purchase. However, as days passed with my payment processed but the order remaining unfulfilled, anxiety started to creep in. Desperate for answers, I reached out to Azialo's customer service, only to be met with silence. Multiple attempts to establish contact were futile, leaving me stranded in a sea of uncertainty. The lack of communication amplified my frustration, adding to the already stressful situation. Despite the initial promise and reassurance, the sudden lack of responsiveness was disheartening. The sense of being left in the dark with a pressing matter on hand was undoubtedly unsettling. As a customer in need, the silence felt like a betrayal of trust, turning what was meant to be a positive experience into a disappointing ordeal. Navigating through the turbulence of unfulfilled expectations and unresponsive communication channels, I couldn't help but feel let down by the experience. The void left by the absence of support and transparency cast a shadow over what could have been a seamless transaction, leaving me wary and apprehensive. While the promise of's services sparked hope in a time of urgency, the reality fell short of expectations, leaving behind a bitter aftertaste of unmet promises and unaddressed concerns. In moments like these, when every minute counts, the value of reliable and responsive customer service cannot be overstated, painting a stark contrast between convenience and disappointment. Though every interaction with a brand carries the potential for both positive and negative outcomes, the impact of unmet expectations lingers long after the transaction fades into memory. As a testament to the power of timely and transparent communication in customer relationships, this experience serves as a reminder of the importance of integrity and accountability in fostering trust and loyalty. As I reflect on this journey with, I am left pondering the delicate balance between promise and delivery, highlighting the intrinsic value of genuine care and commitment in the realm of customer service. While the road may have been rocky and the destination uncertain, the lessons learned along the way serve as guiding stars in navigating future encounters with grace and resilience.
H Hubert Voisin
250 days ago

Commande le 19 juillet 2023

I cannot emphasize enough how grateful I am for the prompt and efficient assistance I received from After placing an order on July 19th, 2023 for a filtration unit and 3 bags of sand, I was initially dismayed when a full-sized pool arrived on July 31st. Naturally, I refused the delivery and promptly sought help through their customer service. Despite encountering initial difficulties with reaching the right department and experiencing frustrating hang-ups, I eventually connected with a genuinely understanding representative who guided me through the process. Their empathetic approach and dedication to resolving my issue were truly commendable. I must admit, I initially felt discouraged, but the team's commitment to making things right turned the situation around. Their concern for my satisfaction and their willingness to rectify the error were a breath of fresh air in today's fast-paced, impersonal business world. Thanks to their sincere efforts, my order was corrected, and I finally received the appropriate items, bringing me great relief. To anyone seeking reliability, genuine care, and top-notch products, I wholeheartedly recommend Thank you for turning a potential disaster into a positive experience.
C Chauveau
251 days ago

Unparalleled Service and Speedy Delivery!

I can't help but share my amazing experience with Personally, everything went smoothly from start to finish. I was pleasantly surprised by the lightning-fast delivery, which took less than a week for both a wooden pool and a bubble cover, despite it being the peak of the sales season. The deliveries arrived in two separate shipments, ensuring that I received everything promptly. Assembling the pool was a breeze, and it came complete without any hassles. I am beyond impressed with the impeccable service and efficiency. Thank you,!
C Chauveau
251 days ago

Outstanding Service and Rapid Delivery!

I can't praise enough for their exceptional service. Personally, everything went smoothly for me. Despite it being the sales season, I received my wooden pool and bubble cover in less than a week, delivered in two separate shipments. The complete pool arrived without any issues, making the assembly process a breeze. I'm thoroughly impressed with the rapid delivery and the hassle-free experience.

Introduction: is an online retail platform that specializes in providing a wide range of products for outdoor living and relaxation. From swimming pools and hot tubs to outdoor furniture and accessories, this website aims to be a one-stop-shop for customers looking to enhance their outdoor living spaces. With a user-friendly interface and a diverse selection of high-quality products, strives to create an enjoyable shopping experience for its customers.


  • Extensive product selection: offers a diverse range of products, ensuring that customers can find everything they need for their outdoor living space.
  • High-quality products: The website prioritizes offering products made from durable materials and from reputable brands.
  • Competitive pricing: provides competitive prices, ensuring customers get value for their money.
  • Responsive customer service: The customer service team promptly addresses customer queries and concerns.


  • Limited physical presence: is primarily an online platform, which may be a drawback for customers who prefer to interact with products in-store before making a purchase.
  • Limited product information: Some products on the website may lack detailed descriptions, making it important for customers to conduct thorough research before making a purchase.

User Experience: offers a user-friendly and intuitive interface, making it easy for customers to navigate through the website. The product categories and search filters simplify the process of finding specific items. Additionally, the website is designed to be responsive across different devices, ensuring a seamless experience on both desktop and mobile platforms.

Pricing and Value for Money: provides competitive pricing for its products, offering customers value for their money. Moreover, the website regularly features promotions and discounts, allowing customers to save on their purchases.

Customer Service: offers responsive and efficient customer service. The customer support team can be reached via phone or email, and they promptly address any queries or concerns. The website also provides a comprehensive FAQ section, which helps users find answers to common questions.

Product Quality and Selection: prioritizes providing products of high quality, working directly with reputable brands. This approach ensures that customers receive durable and reliable products. The website's extensive selection caters to a variety of outdoor living needs, including swimming pools, hot tubs, outdoor furniture, umbrellas, and more.

Website Usability: has a well-organized and user-friendly interface, making it easy for customers to navigate through different product categories. The website loads quickly, and the search function allows users to find specific items efficiently. The checkout process is seamless, providing a hassle-free shopping experience.

Returns and Exchanges: has a clear and customer-friendly returns and exchanges policy. Customers can return or exchange products within a specified time frame, provided that the items are unused, in their original packaging, and meet certain criteria. The website provides detailed instructions on initiating returns or exchanges.

Promotions and Discounts: frequently features promotions and discounts on various products. Customers can avail themselves of these offers to save money on their purchases. The website also provides a newsletter subscription option, through which customers can stay updated on the latest deals and promotions.

Reputation: has garnered a positive reputation amongst customers. The website has received favorable reviews for its product selection, customer service, and overall shopping experience. The company's dedication to providing high-quality products and efficient service has contributed to its positive reputation in the outdoor living market.

Payment Options: accepts various payment methods, including major credit cards, PayPal, and bank transfers. This flexibility ensures that customers can choose the payment option that is most convenient for them.

Loyalty Programs: currently does not offer a loyalty program. However, the website's frequent promotions and discounts provide opportunities for customers to save on their purchases.

Customer Reviews:

Customer reviews play an important role in's ecosystem. The website features a review section for each product, allowing customers to share their experiences and insights. These reviews help potential buyers make informed decisions and contribute to the overall transparency and trustworthiness of the website.

Community Involvement: actively engages with its community through various channels. The company maintains a presence on social media platforms, regularly posting informative content and engaging with customers. Additionally, the website features a blog that covers topics related to outdoor living, providing valuable tips and insights to its audience.

Shipping and Costs: offers shipping services to various locations. The website provides clear information about shipping costs, delivery times, and tracking options during the checkout process. International shipping may incur additional fees or longer delivery times, depending on the destination. In conclusion, presents itself as a reliable and customer-oriented online retailer for outdoor living products. With its extensive selection, competitive pricing, and responsive customer service, the website strives to create a positive and convenient shopping experience. The company's commitment to high-quality products and efficient service has contributed to its positive reputation in the industry. Whether customers are looking to enhance their outdoor spaces with swimming pools, hot tubs, or outdoor furniture, offers a wide range of options to suit their needs.