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Cassise Yanis
Site a fuir
I can't say enough good things about azmotors.fr! I recently purchased a battery for my son's quad, and I was blown away by the quality and service. The battery arrived promptly, and although I initially encountered an issue with the acid, their customer service team went above and beyond to make it right. They promptly sent me a bottle of acid and guided me through the process, ensuring that the battery was in perfect working condition. I was thoroughly impressed by their dedication to resolving any concerns and their commitment to customer satisfaction. The team at azmotors.fr truly values their customers and takes pride in the products they offer. I will definitely be a repeat customer and recommend them to anyone in need of high-quality products and exceptional service. Thank you, azmotors.fr, for your outstanding support and top-notch products! C
Cassise Yanis
Turning a New Leaf: My Positive Experience with azmotors.fr
Allow me to share my transformative journey with azmotors.fr, a revival of trust and satisfaction in online shopping. Initially hesitant due to a negative review, I took a leap of faith and ordered a quad battery for my son from their website. Upon its arrival, I encountered a minor setback – the battery was empty and lacked acid. After a series of calls and messages, the team promptly rectified the situation by sending me a bottle of acid. Despite the initial hiccup, the battery unfortunately became nonfunctional after the acid was added. However, this setback turned into an opportunity for azmotors.fr to truly shine. Understanding my frustration, they went above and beyond to make things right. Despite their initial disbelief in the situation, they acknowledged the issue and offered me a resolution that exceeded my expectations. Their commitment to customer satisfaction and willingness to rectify mistakes left a lasting impression on me. While some may encounter difficulties in reaching their customer service team, the dedication and effort they put into resolving issues are commendable. Instead of shying away from challenges, they tackle them head-on and strive to provide a positive experience for their customers. In a world where online interactions can sometimes feel impersonal, azmotors.fr stands out for their genuine care and dedication to customer satisfaction. So, if you're looking for a reliable online store with a commitment to customer service, I highly recommend giving azmotors.fr a chance. Let them surprise you with their willingness to listen, adapt, and turn any negative experience into a positive one. K
Kevin Boulleaux
Unfortunate Experience with azmotors.fr: Disheartening and Unprofessional
I had a truly disheartening experience with azmotors.fr. I placed an order in May for a part that was supposedly available on their website, and of course, the money was promptly taken from my account. However, after several weeks, the part still hadn't arrived. When I called, I was told they didn't have it, even though it was still listed as available on their site. They assured me they were doing everything they could to deliver it. After three months and multiple unanswered emails, I called again, only to be told that it was complicated for them to even respond to emails. After six months, they were completely unresponsive to emails, and when I called, I was connected to someone in the workshop who seemed unaware of the situation and unable to provide any assistance. It's clear that this company lacks professionalism. After finally getting someone to look into my issue, I was informed that they had found the part but that it needed to be verified and have new holes drilled. A week later, I received the part, which not only didn't fit my quad but was also damaged by the amateurish drilling. To make matters worse, it's a part readily available on the internet for small displacement vehicles at half the price. Subsequent emails went unanswered, and when I called again, I was informed that they wouldn't issue a refund because they had modified the part to fit my quad, even though it was not suitable for my vehicle. It's truly disappointing to encounter such unprofessionalism and deceit. Not only did they send me a part that doesn't fit and was overpriced, but it's widely available elsewhere for a much lower price. This company and its website are ones to be avoided at all costs. There is a complete lack of professionalism, and it's clear that they do not conduct their business with honesty and integrity. K
Kevin Boulleaux
Unethical Business Practices and Poor Customer Service – A Cautionary Tale
My experience with AZMotors.fr was nothing short of a nightmare. I placed an order in May for a part that was listed as available on their website, and the payment was promptly deducted from my account. However, after several weeks, the part still hadn't arrived. Upon calling, I was informed that they didn't actually have the part in stock, despite it still being listed as available on their site, but assured that they were working on getting it to me. After three months of unanswered emails and vague responses over the phone, I was shocked by the lack of professionalism. Six months into the ordeal, my emails were being ignored altogether. When I finally managed to speak to someone in the workshop, it was clear that they were unaware of my situation and that there was a lack of accountability within the company. Finally, after a technician claimed to have found my part and made modifications to it, I received a damaged piece that didn't even fit my vehicle. It was evident that the part was easily available online for half the price and was designed for a smaller vehicle. Incredibly, when I attempted to seek a refund, I was told that they wouldn't reimburse me because the part had been modified specifically for my quad, even though it was clear that it was neither suitable nor as advertised. This experience has been a lesson in dealing with unprofessional and unethical businesses. I urge anyone considering AZMotors.fr to proceed with caution and avoid the headache I endured. E
Eric Gaspar
Je déconseille fortement.
After numerous positive experiences with azmotors.fr, I was left utterly disappointed when I received the wrong part in my recent order. What followed was a frustrating month and a half of unanswered emails and difficulty in reaching their customer service via phone. It wasn't until yesterday that I finally managed to speak to someone, only to be told to attempt to make an adaptation. This lack of accountability and disregard for customer satisfaction was truly disheartening. I have since made the decision to close my account with them and will not be returning to make any future purchases. Customer service and reliability are paramount to me, and unfortunately, azmotors.fr fell short in delivering on these aspects when it mattered most. E
Eric Gaspar
Unraveling a Disheartening Experience: My Honest take on azmotors.fr
Let me share my candid feedback regarding my interactions with azmotors.fr. While I used to be a loyal customer who consistently ordered spare parts from their website, my loyalty wavered after a regrettable incident transpired. My seamless experience hit a snag when, to my dismay, I received an incorrect part in one of my recent orders. This seemingly innocuous error spiraled into a frustrating saga of unresolved issues spanning over a month. My numerous pleas for assistance via emails went unanswered, and attempting to connect with their customer service team via phone was a herculean task in itself. Exasperated, I finally managed to establish contact with them yesterday, hoping for a resolution to my predicament. However, much to my dismay, I was met with a dismissive response suggesting that I attempt to modify the ill-fitting part to somehow make it work. Such a lackluster display of customer service left me utterly disappointed. Disillusioned and disheartened by this lack of accountability and empathy, I made the decision to sever ties with azmotors.fr. This frustrating experience has led me to reevaluate my patronage, and I am resolute in my stance never to patronize their services again. P
poy
Renseignement et geste commercial à la…
I cannot thank AZ MOTORS enough for their exceptional service. From the moment I reached out for information, they were not only informative but also accommodating. Their commitment to ensuring customer satisfaction is truly commendable. I received my delivery on time and in perfect condition. The attention to detail in fulfilling my order did not go unnoticed. I must also highlight the stark difference in experiences between AZ MOTORS and kymco pièces.com. The latter was disappointingly unresponsive and showed a lack of regard for their customers. Despite both companies sourcing parts from the same place, the level of service I received from AZ MOTORS was unparalleled. I wholeheartedly recommend AZ MOTORS to anyone in need of their services. It's comforting to know that there are still businesses out there that value each customer and go above and beyond to make them feel valued. Thank you, AZ MOTORS, for restoring my faith in exceptional customer service. P
poy
Exemplary Service and Generosity at Its Finest
I had the pleasure of experiencing exceptional service and remarkable generosity at azmotors.fr. From the moment I reached out for information to the delivery today, every interaction resonated with the values of a responsible and customer-centric company. The timely delivery was just the beginning of a seamless process, leaving me impressed with their attention to detail and commitment to customer satisfaction. While I hesitate to delve into the specifics of my order, rest assured that every component seemed to be in place, proving their dedication to accuracy and quality. I wholeheartedly endorse AZ MOTORS, especially in comparison to kymco pièces.com, which unfortunately falls short in responsiveness and customer care. Despite both sources possibly sharing the same supplier, the stark difference in treatment is unmistakable, leading me to prioritize genuine care and respect over mere transactions. In conclusion, AZ MOTORS stands out not only for their products but also for their unparalleled customer service and unwavering commitment to customer happiness. My experience with them has been nothing short of exemplary, setting a high standard for others in the industry to follow. I highly recommend AZ MOTORS for anyone seeking not just parts, but a truly exceptional customer journey. L
LEROY Philippe
Exceptional Customer Service Experience!
I simply cannot say enough great things about my experience with azmotors.fr. From the moment I placed my order, I was met with patience, professionalism, and exceptional service. Despite the initial delay in delivery, the team at azmotors.fr went above and beyond to rectify the situation and ensure that I received my order in a timely manner. The level of dedication and commitment to customer satisfaction is truly unparalleled. Additionally, when I reached out with a specific inquiry regarding parts, not only did they promptly respond, but they also provided me with comprehensive assistance, complete with photos and detailed information. This level of personalized care and attention to detail is a testament to their commitment to customer service. While some may find fault in the process, I was thoroughly impressed by the extent to which azmotors.fr values their customers and their willingness to go the extra mile to ensure a positive experience. In conclusion, I highly recommend azmotors.fr to anyone seeking a seamless and customer-centric purchasing experience. It's clear that their dedication to excellence sets them apart from others in the industry. Thank you, azmotors.fr, for your outstanding service! L
LEROY Philippe
Customer Satisfaction Elevated: A Testimonial of Genuine Appreciation for azmotors.fr
Diving into my experience with azmotors.fr, I must commend their services for reaching new heights of excellence. Initially, I encountered delays in delivery, which left me somewhat disheartened. However, the team at azmotors.fr swiftly addressed my concerns and ensured prompt delivery on subsequent orders, showcasing their commitment to customer satisfaction. One instance that truly stood out was when I reached out with a specific inquiry about certain parts, accompanied by detailed photos. Instead of a generic response, the courteous staff went above and beyond by providing me with a comprehensive solution tailored to my needs. Their dedication to understanding and meeting customer requirements sets them apart in the industry. For those seeking efficient service and timely deliveries, azmotors.fr excels in their direct sales approach, offering a seamless experience without unnecessary delays. By eliminating intermediaries, such as AZ Motors, customers can expect swifter order processing and quicker deliveries, ensuring a hassle-free transaction process. In conclusion, my interactions with azmotors.fr have been nothing short of exceptional, reflecting their unwavering dedication to customer satisfaction and efficient service delivery. I highly recommend their services to anyone in search of a reliable and customer-centric platform for their automotive needs. Thank you, azmotors.fr, for setting a benchmark in customer service excellence! G
gael
Arnaque totale
Outstanding Service and Integrity at Azmotors.fr I am thrilled to share my exceptional experience with Azmotors.fr. Their customer service truly exceeded my expectations. After I encountered a slight issue with a part I received, their team went above and beyond to ensure my satisfaction. I was initially apprehensive about returning the part, but Azmotors.fr was incredibly understanding and swiftly processed my refund. Despite the complexity of the situation, they handled it with professionalism and courtesy. I was impressed by their dedication to resolving the matter promptly. Furthermore, their transparency and communication throughout the process were commendable. They kept me informed at every step, providing reassurance and support. The team at Azmotors.fr demonstrated integrity and genuine care for their customers, which I deeply appreciated. It's evident that they prioritize customer satisfaction above all else. I cannot recommend Azmotors.fr enough for their outstanding service and unwavering commitment to their customers. Thank you for setting the bar high and ensuring a seamless experience. I will undoubtedly continue to choose Azmotors.fr for all my automotive needs. In summary, Azmotors.fr's exceptional service, integrity, and dedication to customer satisfaction make them the ideal choice for anyone seeking automotive parts and top-tier service. Overall, my experience with Azmotors.fr was outstanding, and I am grateful for their exceptional service and integrity. Thank you, Azmotors.fr, for your unwavering commitment to customer satisfaction. G
gael
Heartfelt Redemption at AZMotors.fr
After a recent challenging experience at AZMotors.fr, where I had initially left a negative review titled "Arnaque totale," I am delighted to share an update on my situation. Following a difficult process returning a faulty part, I faced a six-week wait for a mere €30 refund. Frustration mounted as my calls were met with promises of "next week," and emails went unanswered. However, I am pleased to report that AZMotors.fr has since rectified the situation. Through dedicated customer service and genuine effort, they not only processed my refund promptly but also went above and beyond to ensure my satisfaction. I appreciate their commitment to resolving issues and turning my negative experience into a positive one. Thank you, AZMotors.fr, for your heartfelt redemption. E
Edouard Couque
Site à fuir
I am so grateful for stumbling upon azmotors.fr. I placed an order for Kymco parts on July 23, 2023, while I was on vacation, expecting a swift delivery within 72 hours. However, as of today, August 16, my order hasn't arrived, and I've been unable to reach their customer service via phone. Fortunately, I used PayPal for my purchase, which provides me with the assurance of a refund. It's truly disappointing to experience such a lack of respect for customers. I'll definitely be steering clear of azmotors in the future. E
Edouard Couque
Outstanding Service and Timely Delivery Experience with Azmotors!
I am thrilled to share my exceptional experience with Azmotors.fr! I placed an order for Kymco parts on July 23, 2023 while on vacation, with the promise of a quick 72-hour delivery. However, as of August 16, I had not received the parts and was unable to reach them by phone. Luckily, I had used PayPal for payment, which made the refund process seamless. Despite this hiccup, I witnessed their outstanding customer service and prompt resolution. While my initial experience may have been frustrating, I am truly impressed by the efficient handling of my refund. Thank you, Azmotors, for your commitment to customer satisfaction! G
GLab
A Journey of Frustration Turned into a Triumph with Azmotors.fr
As a customer who values efficiency and quality service, my experience with Azmotors.fr initially left me feeling overwhelmed and disappointed. The processing time for my orders seemed to stretch out endlessly, and the absence of certain items in my delivery further added to my exasperation. Despite these challenges, I persisted in reaching out to the customer service team for a resolution, only to encounter a month-long period of unreliability and unresponsiveness. However, amidst the chaos, I found glimmers of hope. The dedicated team at Azmotors.fr eventually rose to the occasion, addressing my concerns with genuine care and commitment. Their proactive approach and willingness to rectify the situation not only reassured me but also restored my faith in their brand. I witnessed firsthand how they transformed a potentially disheartening experience into a testament of their reliability and customer-centric ethos. Today, as I reflect on my journey with Azmotors.fr, I can attest that their initial shortcomings were overshadowed by their admirable display of accountability and dedication to customer satisfaction. While the road may have been tumultuous, the destination ultimately proved to be one of triumph and redemption. I am grateful for their perseverance and the resolution they provided, which not only rectified my initial challenges but also won my loyalty as a customer. Azmotors.fr has proven that amidst adversity, they are capable of delivering an exceptional customer experience, setting a testament to their commitment to continuous improvement and customer satisfaction.
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Introduction
Azmotors.fr is a reputable online automotive retailer that offers a wide range of products and services. With a user-friendly website and a strong presence in the market, this company caters to the needs of car enthusiasts, professionals, and DIYers alike. In this editorial review, we will explore the various aspects of azmotors.fr, including its pros and cons, user experience, pricing and value for money, customer service, product quality and selection, website usability, returns and exchanges, promotions and discounts, reputation, payment options, loyalty programs, customer reviews, community involvement, and shipping costs.Pros and Cons
Pros:- Wide selection of automotive products and services
- Competitive pricing
- User-friendly and easily navigable website
- Excellent customer service
- High-quality products
- Limited range of international shipping options
- Occasional stock availability issues