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Introduction is an online retailer that specializes in baby products such as strollers, car seats, baby gear, furniture, clothing, and toys. The company was founded in 2003 and has since become one of the leading online destinations for eco-friendly and organic baby products.

Pros and Cons

  • Wide selection of eco-friendly and organic baby products
  • Competitive prices
  • Free shipping on orders over $49
  • 30-day return policy
  • Customer service available via email, phone, and live chat
  • Website can be difficult to navigate at times
  • No loyalty program or rewards program
  • Limited stock on certain items

User Experience

Overall, the user experience on is great. The website is visually appealing and easy to navigate. Users can search for products by category or brand, and there are helpful filters that allow you to refine your search. The product pages are informative, with detailed descriptions and customer reviews.

Pricing and Value for Money is competitively priced compared to other online retailers. They offer free shipping on orders over $49, which is a great value. While some products may be more expensive than what you would find at a big box retailer, the eco-friendly and organic options make it worth the investment for some environmentally-conscious consumers.


Some alternative online retailers for baby products include buybuy BABY, Target, and Amazon.

Customer Service has a great customer service team that is available via email, phone, and live chat. They are responsive and helpful, and have received positive feedback from customers.

Product Quality and Selection

The quality of the products on is generally high, especially for the eco-friendly and organic options. They have a wide selection of baby products, including many hard-to-find eco-friendly and organic brands.

Website Usability

The website is easy to navigate, but it can be difficult to find certain products at times. The search function is helpful, but it may take some digging to find exactly what you are looking for.

Returns and Exchanges offers a 30-day return policy for most items. They also have a helpful Returns and Exchanges page on their website that outlines the process.

Promotions and Discounts occasionally offers promotions and discounts. They have a Sale section on their website where you can find items at reduced prices.

Reputation has a good reputation in the online baby products space. They are known for their eco-friendly and organic products, and have received positive feedback from customers.

Payment Options accepts all major credit cards, PayPal, and Amazon Pay.

Loyalty Programs does not have a loyalty program or rewards program.

Customer Reviews

Many of the products on have customer reviews, which can be helpful when making purchasing decisions.

Community Involvement is involved in the community and supports various charities and organizations that help families and children.

Shipping and Costs offers free shipping on orders over $49. Shipping for orders under $49 vary depending on the size and weight of the package, but are generally reasonable. They offer expedited shipping for an additional cost. Overall, the shipping costs are reasonable and comparable to other online retailers. In conclusion, is a great online destination for eco-friendly and organic baby products. While their website can be difficult to navigate at times, their selection of products, pricing, and customer service make up for it. With free shipping on orders over $49 and a 30-day return policy, it's a great place to shop for environmentally-conscious parents.

Surbhi Gupta Senior News Reporter

Hi, I'm Surbhi Gupta, currently working as a Senior News Reporter at With a Bachelor's Degree in Mass Communication and Journalism, I started my career in 2012 as a content writer at BPT...